Now using our Hosted PBX Phone System you can have all of the features of the best telephone and voicemail systems, with no equipment to buy, maintain or outgrow. Ours is a hosted PBX system, wherein the equipment is maintained by us. All the advanced functionalities of a standard PBX system are provided to you as a service through our hosted server. Hence this system is also often referred as a virtual phone PBX system.

Our Hosted PBX Phone System is a full-featured telephone system with an auto attendant to answer all calls and provides options to the caller including dial-by-extension, dial-by-name, call transfer with find me follow me call forwarding, voicemail, and much more. Our PBX virtual system is VoIP compatible.

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If desired, our Hosted PBX phone system can be configured to utilize your current voicemail, for example, transferring calls to your cell phone and letting the call roll into your cell phone voicemail if not answered.

You can forward an existing local number to the PBX phone system, obtain a new local number from us, or use an existing or new toll free number. We want to help your business grow, not force you to change your number!

Sample company outgoing greeting (what your callers would hear first):

Thank you for calling [company name]

If you know your parties extension, you may dial it at anytime (i.e. extension 11, 12, 13).

For a name directory, Press  (dial by name)

To leave a general message for the front desk, Press  (to general mailbox)

For ____________, Press  (to find-me number then voicemail)

For ____________, Press  (to find-me number then voicemail)

For ____________, Press  (to find-me number then voicemail)

For ____________, Press  (to find-me number then voicemail)

This greeting will now repeat, to allow you more time to make your selection.

The above can be customized to your needs, with the extensions being departments, individual staff members, information only or any combination. Key features of our Hosted PBX Phone System include: voice mail, voice to email, fax, fax to email, caller ID, call screening, multiple find-me/hunt numbers, 1-4 digit extensions, dial by name, dial by extension, music on hold, web administration, custom menus, daytime/after hours menus, call transfer, e-mail message delivery, cell phone message notify, pager notify, do not disturb, and temporary forwarding of messages.

If the caller enters an extension they will be prompted to stay on the line while their call is transferred. If you answer you will have the opportunity to accept/reject the call.  After accepting a call you can transfer the caller back to voice mail or to another extension. If the lines are busy or not answered the caller will hear the voice mail greeting for that extension and be able to leave a message. Or, we can set it so the calls roll into cell phone voice mail, your preference.

Each new voice message will be e-mailed to the voice mailbox user’s e-mail address, so they can click/listen through their desktop computer speakers and/or, we can send a brief e-mail text message to their cell phone, letting them know a new message is waiting. See descriptions below. You can also check messages from any touch-tone telephone.

Voice to E-mail Delivery: With each new message the voice mailbox user is notified by e-mail that they have a new message waiting, with an attached audio file of the message so they can click and listen to messages through their computer speakers.

Cell Phone Notification: after the caller has left a message and hung up, the voice mailbox will send a brief text message to the mailbox user’s cell phone to let them know a new message is waiting.

Each voice mailbox user can pick which message-alert feature would work best for them or, opt for both.

Whether you need one extension or an enterprise application to unify your staff from across the country, AccessDirect can fill your needs.  Call us or request a quote and we will send you a written proposal tailored to your needs.  We can have your new service up and running within 24 hours.

FREE

consultation, needs assessment and custom configuration.

The best on-going service and support

in the industry. We customize your program and ensure you get off to a great start. We understand that one size does not fit all.

Professional Recording

You don't have to be a Fortune 500 company to sound like one. Let AccessDirect record your main outgoing greeting for you!

Satellite Offices

Automatically distribute calls to satellite/home offices or cell phones (i.e. mobile extensions).

One Number

Now you can maintain one published number tied to a Hosted PBX Phone System versus trying to control your disparate work force through a collection of cell phones. And, if an employee leaves, your phone number does not leave with them.

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