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Auto attendants
Auto attendants play a pivotal part in presenting a company’s image in front of the callers. They form an interface between callers and the company. If you want your company to be presented as a well-established and big one, you can avail of our service. We, at AccessDirect, provide auto attendants that come with some of the best features that are found in the telecom industry.
Our auto attendants are packed with all the modern features a big company can boast of. There are standard features such as dial-by-name directory, dial-by-extension, ‘0’ out to live person, and voice message recording. Callers can select these options through the menu to be connected with the right extension. Our auto attendants can also be programmed to give traffic directions to reach your company. Alternatively, you can play messages advertising your company and its products, as music-on-hold. You can customize your own greeting message. Additionally, you can feed a number of greeting messages, so that the auto attendant will play different messages depending on the time and the day. You can thus have a special greeting message for working hours, and a different one for after-hours. Similarly during weekends and holidays, your callers will hear a totally different greeting message.
A very important feature available in our auto attendants is the find me follow me call forwarding. As the term ‘find me follow me’ indicates, calls will be forwarded to you irrespective of your physical location. This kind of call forwarding technique utilizes alternate phone numbers to reach you. You can associate a list of phone numbers with your official phone number. Calls to your official phone number will be routed to the alternate numbers after 4 rings. You can thus receive official calls in your alternate numbers, which may include your cell phone or residential number. By utilizing our auto attendants, you are assured that important official calls are never missed.
We, at AccessDirect, also provide toll free numbers and local numbers having area codes of important cities across the United States. These numbers ensure you callers from various parts of the country. Our auto attendants can be utilized here to present different greeting messages and menus depending on the source of the calls. You can thus create different greeting messages targeted for different regions. Additionally the auto attendants can be chosen to route calls to different extensions depending on the caller source. You can thus appoint some call representatives for handling calls from the toll free numbers, while other call representatives can be delegated for the local numbers.
We are AccessDirect, a leading provider of Virtual Business PBX system. Our auto attendants are designed to give the desired level of sophistication for small companies. However, these system are scalable enough to be implemented in an enterprise scale. Telephone us at 877-599-6500, and allow one of our
knowledgeable customer service representatives provide
you with a quote for your Small Business today.
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