Auto Receptionist - An Important Component of Hosted PBX System
Auto Receptionist
This text is copyright AccessDirect and was originally posted at http://www.messagingservice.com/An auto receptionist can be used as a backup for a live phone operator. It minimizes the work load during high call volumes, thereby enabling the live receptionist to provide a better service. You can even implement a standalone auto receptionist for taking care of all your business calls.
Provide a sophisticated interface to your callers
AgqRJZkbj2Our auto receptionist can give your business a high level of sophistication, which you always had desired. The kind of interface our receptionist can give your callers will create an impression of yours being a big company. The virtual receptionist comes with all the standard features found in a modern Business phone system. Callers will be presented with a menu from which various options can be chosen. Callers can dial by extension or dial by name for quick access. They can even go to the voicemail system and leave a message for you. If required there is an also an option of connecting with a live operator. Our auto receptionist can even be programmed to play company profile or give traffic directions. Different greeting messages can be set to be played depending on working hours, after hours, and even weekends and holidays.
Attend to official calls even out of office
Our automated telephone receptionist ensures that your employees receive their calls irrespective of their physical location. We employ a call forwarding technique called find me follow me call forwarding. Each of your company’s phone extensions can be associated with individual lists of numbers. This kind of list contains the phone numbers where the owner of a particular extension can possibly be found. A call to the extension is routed through the numbers in the predefined list until someone attends the call. You can program your list to contain your cell phone number or residence number, ensuring that you receive official calls even outside the office. If the call forwarding procedure fails i.e. nobody attends to any phone, the call is automatically routed to the voicemail system. Here, callers can leave a message for the intended recipient.
Get single or multiple auto receptionists
The auto receptionist is an important component of our Hosted PBX system. A hosted PBX system is basically shared among numerous clients, providing each client with PBX functionality as a service. Even though the equipment is maintained by us, our system is configurable according to individual client preference. You can even setup multiple auto receptionists for individual departments and key employees.
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