Affordable Hosted Virtual PBX Phone System
Hosted PBX System
Any growing company wants to be more competitive. In its pursuit for excellence, a company would want to concentrate more on the core businesses rather than its infrastructure. It would want to implement the latest cutting edge technologies to increase its capabilities, without high capital expense. One of the non-core business functions that can be outsourced is the client/customer interaction. A PBX phone system that is hosted or virtual meets this demand without being too expensive. We can provide you with a Hosted PBX system that is state-of-the-art, affordable, and scalable. Our Hosted PBX service costs only a monthly service charge.
No need to install expensive equipment
A hosted PBX phone system is sometimes implemented through the IP (Internet Protocol) medium. It is therefore sometimes referred by terms such as VoIP PBX or IP pbx. Our Hosted PBX is VoIP compatible. A Virtual PBX system can also be implemented through the traditional switching network. Being hosted means, the system actually operates from the service provider’s premises. You need not purchase, install, or maintain any PBX equipment. All the functionalities of a PBX system are delivered to you through the Public Service Telephone Network (PSTN) and the Internet. Owing to this virtual kind of implementation, the Hosted PBX system is also referred as Virtual Phone System.
A Hosted PBX system is shared among numerous users. Hence the cost that comes down to each user is just a fraction of that incurred through a conventional premise-based PBX system. Additionally, a hosted PBX system boasts all the advanced functionalities which are usually affordable only by the Fortune 500 companies. These include Auto Attendant, Voice Mail, Fax to email, Follow Me Call Forwarding, and Personal Voice mailboxes. The Automated Attendant will provide a sophisticated caller interface which would make your company sound big. You can actually sound like a Fortune 500 company. The menu system provided to your callers will help them in reaching the right extension and person.
Our Hosted PBX system even features Automatic Caller Distribution (ACD) System. This system enables you to setup a contact center for your customer care service. We provide Toll free numbers and Local phone numbers having area codes of major US cities as part of our phone service. These numbers should ensure you a good number of callers. The ACD system can be implemented effectively in calls to your official numbers among your call representatives.
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Focus more on your business rather than the phone system
One of the greatest advantages of our hosted PBX system is the less complexity involved in maintaining and upgrading it. Since this system is managed by us there will be no maintenance and administrative costs involved at your side. New features will be periodically added by us, and these changes will be reflected instantly in your phone system. You need not take the operational and upgrade headaches. We can help you concentrate more on your business by managing your phone, voice mail, and fax services.
Inherent Disaster Recovery capability
Another major advantage when it comes to hosted PBX system is disaster recovery. Since the functionalities are provided over the Internet, any damage to the public telephone network can have little effect on the system. A company can restore its communication system through the nearest Internet or telephone access point. A premise based PBX system can rarely recover with such an ease.
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