Phone Auto Attendant System

We at AccessDirect can provide you with a phone system that contains the best features available in the industry. Ours is a hosted PBX system, hence affordable. You can get the same kind of sophisticated features found in the phone systems owned by large multinationals. Your callers will be under the impression of yours being a well-established multinational company, even though you are operating from your home. A major part of the sophisticated caller interface is presented through our phone auto attendant system.

Automated Attendant Systems with Sophisticated Features

The phone auto attendant basically functions as a supplement to the live receptionist. It greets the callers with a professional sounding greeting message, following which it will present a whole lot of options to your callers. Some of these include dial by extension, dial by name, zero out to a live receptionist, or leave a voice recording. You can even program the phone auto attendant to provide the callers with traffic directions to your company. Or it can simply play a voice recording containing a brief description of the company and its products.

Handle Your Calls in a Very Professional Manner

We can provide a phone extension for each your employees. Calls will be routed to the right extension by our phone auto attendant irrespective of the employee’s current position. We have a call forwarding technique called find me follow me call forwarding which routes calls in a physically independent manner. You can associate your phone numbers with a set of alternative numbers. Calls to your phone numbers will be routed through these alternate numbers if nobody answers your regular phone for about 4 rings. The calls are routed to the alternate numbers until someone attends to them. The list of alternate numbers could contain your residence number, cell phone number, or any other department number. You can thus attend to your official calls even when you are not in the office. Our phone auto attendant system ensures that you will never miss any important calls.

The call forwarding system can be similarly applied to bring together your workforce under a single entity. If you have employees spread over a wide geographic regions, you can make them seem to be working from a single location. Calls to your official phone numbers will be routed in real time by our phone auto attendant to the concerned recipient’s current location. Your callers will never be aware of this routing. You can thus employ workers who would prefer doing work from their homes or any other convenient location. Our hosted PBX system will help bring about the necessary physical independence for your company.

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