Toll Free Auto Attendant - Necessary Interface for Callers
Toll Free Auto Attendant System
An Auto Attendant system also called automated attendant acts as the core part of a Hosted PBX system. It provides the necessary interface for callers. It is used for handling calls in the main reception lines as well as the phone extensions of the various departments in a company. It enables the callers to access the right extension directly by presenting certain menu options. We are AccessDirect a leading virtual phone company in the United States. We can provide you with an auto attendant system that should provide the same kind of interface that your callers would have experienced while calling a large company. Our toll free service coupled with the auto attendant system would let your company sound like a Fortune 500 company. You can get a sophisticated auto attendant to provide the right kind of interface to your toll free callers, for the fraction of the conventional ones.
Toll Free Numbers at a Fraction of the Actual Cost
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Toll free numbers are critical for businesses to extend its presence beyond the region they work. This kind of numbers being free to call will bring in large number of customers from all over the nation. These numbers are usually associated with large multinational companies. People therefore generally discern a company provides toll free numbers as being well-established. You may be the owner of a small business that is operated from your home in the suburbs; but we can give you toll free numbers at a fraction of cost when compared to the conventional numbers. Our services are affordable and customer friendly. We only charge an affordable monthly fee for our toll free services. You can similarly get a best-in-class phone system equipped with an auto attendant at monthly payments.
Toll free numbers will ensure a large number of callers from different parts of the country. If you do not have the required number of employees to handle all these calls, you need not worry. Our auto attendant will handle the calls for you. It will provide a menu containing different options through which one can get connected to the right person or extension. Callers will be welcomed with a very professional sounding voice message which can be customized with a brief description about your company, services and products. A professional sounding message should help in creating a good impression about your company.
Auto Attendant with Advanced Features
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Some of the advanced features in our toll free auto attendant include dial by Name, dial by extension, group dialing (for departments), call forwarding, leave a voice message, voice mail forwarding, integrated voice response, call queuing, call screening, changeable greetings, call transfer, information on hold, direct inward dialing (DID), call conferencing, caller ID blocking, call waiting, speed dial, 1-4 digit extension number, music on hold, and do not disturb mode (for individuals) and zero up to live operator. You can even configure your greeting message depending on daytime or after hours. Our auto attendant are a good alternative for the live receptionists, handling all the calls in a very professional manner. Moreover there is an option for connecting the calls to a live receptionist, if the caller needs a live staff’s assistance. The big company image of the toll free number will thus be complemented by the modern interface provided by our auto attendant system.
We at AccessDirect specialize in Hosted PBX system. We provide toll free auto attendant system as part of our PBX phone service. This kind of phone system is affordable since it does not need any support of external PBX equipment. You can have all the standard features of a modern phone system such as voice mail, fax email, and follow me call forwarding. The toll free auto attendant system that we provide utilizes all these features to provide the right kind of interface to your callers. It executes auto-sensing to differentiate between calls and faxes, and routes the signals to the right system. It detects busy signals and directs calls to the voice mail system, so that callers need not have to be on-hold for along time owing to busy signals. In case the calls arrived to your official numbers are left unanswered, then the auto attendant system will route those calls to your alternate numbers including your home and cell phone number. This enables you to answer all the important calls even if you are not in the office or traveling. Similarly by utilizing the advance call forwarding technology it route the calls to any remote extensions.
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