Toll Free Call Forwarding

We, at AccessDirect, provide toll free phone numbers as part of our phone service. These numbers are good image boosters, making a company seem big among its callers. Moreover these numbers attract callers from all over the nation. Our toll free call forwarding service ensures that the calls are handled properly.

Handle your calls without a live receptionist

Toll free numbers do bring in large number of callers. Our phone systems can help you handle these multitudes of calls. We can equip your company with an auto attendant system which can handle the calls without the need of a live receptionist. The auto attendant system will forward the calls to the right extension depending on the options chosen by the callers. In case the concerned recipient is not in the office, calls will be routed his/her cell phone or residence number. This kind of call forwarding is called find me follow me call forwarding.

Maintain remote extensions

Our phone system enables you to associate individual phone extensions with a list of alternate phone numbers. Call representatives assigned to individual extensions can thus assign a list of phone numbers where they can be available. The numbers may include other phone extension or the call representative’s personal cell phone number or landline number. Calls from toll free numbers will thus be forwarded through the alternate numbers until somebody picks up the phone. Thus using our phone system you can have phone extensions that are not tied down to particular phone equipment, but to the persons owning the extensions. Our toll free call forwarding system will follow the recipients.

Manage your calls in an efficient manner

You can utilize the toll free call forwarding system for setting up a call management system. You can assign a number of call representatives for a particular toll free number. Calls to this number will be circulated among the call representatives in a round robin fashion until one of them attends to the calls. Your call representative may be located in different buildings or different cities. Your callers will never know the difference, since the calls are routed in real-time. They will be under the impression of calling to a single physical entity.

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Customer Testimonials

“Thanks for all your help. This is AMAZING! I'm able to keep tabs on three people using your system. If you ever need a customer reference, quote, etc., count me in. I'm a VERY happy customer!”

Nick,
Exchange Consultants

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