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VoIP Auto Attendant System
VoIP (Voice over Internet Protocol) technology has seen more takers during the recent years. The major reason is the shift of VoIP technology from being low-cost alternative to a reliable medium for telecommunication. We, at AccessDirect, can provide you with a reliable phone system based on this technology. We are leaders in Hosted VoIP PBX systems. Our PBX systems come with some of the best features available in the industry. You need not pay large sums for our phone systems. Our VoIP phone system is available for a reasonably priced monthly service charge.
The auto attendant system forms the core component of our VoIP phone system. It connects your callers with the right extensions. It presents your callers with a menu containing numerous options such as dial by name, dial by extension, and zero-out to operator. The systematically designed menu will help in finding out the correct extension with great ease. If required, you can yourself redesign the menu according to your preference. You can additionally have custom designed greeting messages and on-hold music. Our VoIP auto attendant can be customized to present different greeting message according to time and day. You can thus have a specific greeting for your callers during working hours and another one for after-hours. Our VoIP auto attendant can similarly present a different greeting message during weekends and holidays.
The VoIP auto attendant system does not require expertise to be configured. We provide an easy to use web-based configuration tool for managing our systems. You do not have to wait for any technicians to come and change the settings. You can configure the VoIP auto attendant system through your PC.
We provide toll free numbers and local phone numbers as part of our service. These numbers can help you attract callers from all parts of the nation. You can configure the VoIP auto attendant to present menus according to the source of the calls. You can hence a particular greeting message and menu for the callers of your toll free numbers. Similarly, you can vary the greeting messages and menus according to the area codes of the local numbers. This high level of customization can be employed to enable the VoIP auto attendant system to route calls to different call representatives assigned for different area codes.
Our VoIP based auto attendant senses the incoming signals to differentiate between faxes and calls. Faxes are automatically diverted to the fax mail system, wherein the faxes are converted into digital files and sent to your regular email account. The voice signals are routed to the right extension. If the phone at a particular extension rings for more than 4 rings, the call is diverted to a set of alternate numbers associated with the extension. This set of numbers may contain your cell phone number or residence phone number. You can thus attend to your official calls even when you are not in the office. This kind of call forwarding is popularly called find me follow me call forwarding, and is one of the major highlights of our VoIP auto attendant. Incase the lines are busy, calls will be routed to the voice mail system wherein callers can leave a voice message.
We are AccessDirect, a leading provider of Hosted PBX Systems. We utilize VoIP to make the phone system affordable for small and medium companies. Our VoIP based auto attendant will manage your calls and faxes in the same manner as the expensive phone systems owned by large companies. Telephone us at 877-599-6500, and allow one of our
knowledgeable customer service representatives provide
you with a quote for your Small Business today.
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