Business Phone Answering Systems
When a prospective customer calls your organization for the first time, the impression they form in the minutes after their call is answered will set the tone for every interaction with your team that follows. If they can be quickly connected to the people they need to speak to, that’s a huge benefit for your business. That’s why automated call answering systems are so important. With just a few keystrokes, an AccessDirect automated answering system can direct your customers to the right desk, reliably and for less money than it takes to hire a live receptionist or answering service.
Fully featured automated phone answering systems offer excellent call management and help you focus on your core business tasks. AccessDirect helps small and medium businesses deliver highly professional call management services and project a big business image. The automated phone answering service of our hosted PBX system comes with premium call handling features to deliver a quality customer interface.
Automated Phone Answering Systems
AccessDirect’s business phone answering systems allow you to connect to your employees even when working off-site. The system’s virtual receptionist efficiently receives and manages all your inbound and outbound official calls during business hours as well as off-business hours.
The integrated voice response (IVR) facility of the auto attendant system greets callers professionally and routes calls to the appropriate extensions. The advanced find me follow me call forwarding system directs unattended calls to alternate numbers including pre-assigned cell and home phone numbers.
Key Features of Automated Phone Answering Systems
One key advantage of an AccessDirect automated phone answering system is that it can be customized to meet the specific needs of your organization. With a long history of matching small businesses with tools that allow them to work more effectively, we can help select the right package for you.
Our business phone answering systems can be outfitted with several advanced features for real-time call management. These include:
- Call Queuing
- Fax to Email
- Custom Greetings
- Call Transfer
- Music on Transfer
- Information on Hold
- Direct Inward Dialing
- Call Forwarding
- Call Waiting
Get started in as little as 5 Minutes
Starting at $19.95/month!
With AccessDirect’s automated voice answering systems, you’re not bound to any contract, making upgrading easy. Because our systems are entirely cloud-based, there’s no need to purchase additional equipment. As long as you have a working internet connection, you can visit our online portal to change your service options, add new users or extensions, or make any other tweaks to your service.
We understand that finding the right automated answering system for your small business takes time. Many of our new customers will spend the first week after signing up with AccessDirect exploring which features work best for them, making changes accordingly. During this time, you’ll work exclusively with a single point of contact who will come to know your business and provide expert advice every step of the way.
Affordable and User-Friendly
The business phone answering systems we provide are affordable and user-friendly. We maintain all the necessary equipment as well as offer timely upgrades at no extra cost to you.