Sunday, February 07, 2010

Standalone Voice Mail System

A standalone voice mail system together with hosted PBX features, offers a superior interface for those who make business calls to your office. This will impart a professional business image to your organization without you having to make large investments.

Incorporated with Efficient Call Management Features

The functionalities of the standalone voice mail system can be mapped into your existing local or toll free numbers. The auto attendant feature in the PBX system receives all the calls with professional sounding salutation messages. It provides the callers with options such as dial by name, dial by extension, zero out to live operator and more. Calls are transferred to the right destinations depending on the option selected by the caller. The system can handle multiple calls at the same time without giving busy signals.

The calls that are not answered within a specific number of rings are redirected to the voicemail system, where callers can leave voice messages. Calls are routed to the voice mail box also when the telephone lines are busy. The major advantage of this feature is that you can considerably reduce the chances of missing calls from your potential clients.

Enhance Your Business Image

Voicemail system is provided with facility to redirect the voice messages to your email account. The messages are e-mailed as audio file attachments and can be verified from any location even while you are on the move. It also forwards notification text messages to your cell phone or pager. This further avoids the chances of missing important messages.

Economical Alternative

You can implement a standalone voice mail system without purchasing or maintain any expensive PBX hardware in your office premises. All the required equipments are maintained at the site of the service provider. The PBX services are offered through a hosted server using high speed Internet or telephone connection. As the PBX services are shared among a number of users you can utilize the services at affordable monthly charges.

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Wednesday, February 03, 2010

Local Voice Mail Service

By using local voice mail service that comes with a hosted PBX phone system, you can manage your business from any preferred geographical location. Besides, you can establish a powerful business presence throughout the nation, using a single telephone number.

Project a Professional Business Image

The major advantage of using local voice mail service is that you can completely avoid the chances of missing important business calls. Callers can be provided with an interface similar to that found in standard telecommunication systems, kept by multinational companies. Additionally, you can create an extremely professional and well-established business image.

Voicemail Service Integrated with Exceptional Features

With the support of local voice mail service, calls to your local or toll-free phone numbers can be routed to your personal mail boxes. The system can manage multiple calls at the same time and the entire call routing process is carried out without sending conventional busy signals to the callers. Unanswered calls are automatically redirected to the voice mail system, so that the callers can leave voice messages. Calls are also diverted to the voice mail box when all phone lines are busy. Thus you can create the impression of a business organization that offers quality customer services. Based on your changing business requirements, you can maintain multiple mail boxes for multiple departments.

The voice mail service also enables to forward the received voice messages to your email account as audio file attachments. The system notifies the arrival of new voicemails by forwarding text messages to your cell phone or pager.

PBX Equipment is Maintained by the Service Provider

To utilize local voice mail service, it is not necessary to maintain any costly PBX equipment in your office. All equipment required is kept at the site of the service provider and the PBX services are offered through a hosted server using high bandwidth Internet connection or dedicated telephone network. The PBX services are shared among a number of users and can be utilized at economic monthly charges.

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Monday, February 01, 2010

Local and Toll-Free Numbers

With local and toll free numbers, you can create a strong business presence throughout the nation. Besides, your business image will be that of a professional organization which offers quality customer support.

With the support of hosted PBX phone system you can receive calls from your local and toll-free numbers on the existing telephone number. This phone system is incorporated with the same features which are found in high-end phone systems kept by large corporations. These include find me follow me call forwarding, call conferencing, call waiting, caller identity, voicemail and more.

Establish Your Business Presence in Any Desired Location

The major advantage of having local and toll free numbers is that you can create a virtual business presence in any location without incurring the expenses required for maintaining physical offices. Besides, any number of extensions can be maintained using the existing number as you expand your business. It is not necessary to maintain separate telephone numbers and area codes, when you relocate your business to a new place. Toll free numbers bring an increased number of calls from your customers as they are not charged for the calls.

Calls to local and toll-free numbers are received with appropriate salutation messages and connected to the right extension numbers. With the find me follow me call forwarding facility, calls to these phone numbers can be forwarded to your alternate extension phone numbers including residential and cell numbers. This enables you to remain in contact with your workforce and customers round the clock. Unanswered calls are routed to the voicemail system so that the callers can leave voice messages and thereby avoid the chances of missing calls from your potential customers.

Colossal Investments Not Required

A hosted PBX phone system does not require you to purchase and maintain any expensive equipment on your office premises since these are kept at the site of the service provider and the PBX services offered through a hosted server using high speed Internet connection or telephone network. The services are shared among a number of users and can therefore be utilized at economic monthly subscription charges.

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Wednesday, January 27, 2010

Live Virtual Receptionist - Benefits for Your Business

To stay ahead in the competitive business world, incoming calls to your office must be handled efficiently, as missing calls at times can be damaging to your business. A hosted PBX phone system incorporated with live virtual receptionist guarantees numerous benefits for your business organization, since this system takes care of all calls in the most efficient manner.

Enhance Your Business Image

The live virtual receptionist receives all incoming calls with professional sounding greeting messages. This system can be programmed to present personalized greeting messages based on business hours, non business hours, weekdays and holidays. It can give callers information regarding your products and services. Callers are also given a set of options such as dial by name, dial by extension and more. Calls are routed to the appropriate extensions depending on the option selected by the caller.

Calls to your official numbers can be forwarded to your alternate phone numbers including cell numbers. Therefore you can control your business from any remote location using a unique phone number and still create the impression that you are answering from your corporate office.

No More Missed Calls

The live virtual receptionist transfers unanswered calls to the voice mail box of the employees, allowing the callers to leave voice messages. Calls are routed to the voice mail system when all phone lines are busy. This ensures that you’ll never miss important business calls. Multiple calls can be handled at the same time, without providing busy signals for the callers.

With a live virtual receptionist you can reduce the expenses involved in maintaining additional staffs for attending calls. Moreover, it is possible to increase the efficiency of your workforce and accomplish your business goals rather effortlessly.

Beneficial Alternative for Your Business

Live virtual receptionist benefits can be enjoyed without purchasing expensive PBX equipments. All the equipments are preserved at the site of the service provider and the services are offered through a hosted server using high speed Internet or telephone networks. The PBX services are shared among numerous users and are therefore available at reasonable monthly rates.

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Sunday, January 24, 2010

Hosted PBX - Business VoIP Features

A hosted PBX phone system with VoIP features enables you to communicate with your clients and business associates from any remote location using a single telephone number. Besides, you can reduce your telephone expenses considerably.

Advantages of a Hosted PBX VoIP Phone System

The major advantage of a hosted PBX phone system with VoIP features is that there is no need of multiple telephone connections in your office. You can even make long distance calls at local rates. Besides, you can perform voice and data communication together using a unique network and thus reduce the related expenses.

This phone system is integrated with all the features of expensive telephone systems seen in big companies. These include auto attendant, find me follow me call forwarding, caller identity, voice mail, fax, fax to email, call waiting, music on hold and many more.

Stylish Communication System for Your Business Office

To provide your callers with excellent customer support, the auto attendant receives all the calls with recorded salutation messages. It offers the callers a menu of options such as dial by name, dial by extension and more. Calls are routed to the appropriate extension numbers according to the option selected by the caller.

With the help of the find me follow me call forwarding feature, calls to your official numbers can be redirected to your alternate phone numbers including cell phone numbers. When the calls are not answered within a specific number of rings or if all phone lines are busy, they are forwarded to the voicemail system, wherein the callers can leave voice messages. Thereby it is assured that no calls are left unattended. These advanced VoIP PBX features enable you to project a better business image among your clients.

Cost-effective Communication Choice

You can enjoy the hosted PBX – business VoIP features without purchasing and maintaining expensive PBX equipments, since these are kept at the service provider’s site and the PBX services offered through a hosted server using high speed Internet connection or telephone network. The PBX services are shared among several users and therefore they can be utilized at economic monthly charges.

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Wednesday, January 20, 2010

Hosted PBX - Advanced Phone Answering

A hosted PBX phone system equipped with advanced phone answering features enhances business productivity and enables to establish a professional business image for your small business organization.

Excellent Call Management Features

With the help of a hosted PBX system with advanced phone answering service facility, you can easily communicate with your local and long distance callers using a single existing main business telephone number. The functionalities incorporated include auto attendant, find me follow me call forwarding, call waiting, caller identity, voicemail, music on hold, call conferencing and lots more.

Handles Business Calls in a Professional Style

The auto attendant feature included in the hosted PBX system answers all your business calls in a proficient manner. The callers are greeted with recorded salutation messages and provided with a menu of options such as dial by name, dial by extension, 1-4 digit extensions, zero out to live operator and more. Based on the option selected by the caller calls are routed to the appropriate departments or persons. It answers multiple calls at the same time without giving conventional busy tones for the callers.

By using the find me follow me call forwarding feature, calls to the official numbers are forwarded to the alternate set of extension phone numbers including residence or cell number. You can therefore communicate with your workforce and customers from any remote location. Unanswered calls are directed to the voicemail box, wherein callers can leave voice messages. Thus the system eliminates any possibility of missing important business calls. The system can also forward these voice messages to your email account as audio file attachments.

No need to Purchase Costly Equipments

In order to utilize the advanced phone answering features of a hosted PBX system, it is not necessary to buy and maintain costly PBX equipments in your office since these are kept at the service provider’s site. The PBX services are offered through a hosted server using high speed Internet connection or dedicated telephone network. As the services are shared among a number of users, you can make use of the services at affordable monthly charges.

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Sunday, January 17, 2010

Features of an Auto Attendant System

The auto attendant is a fundamental feature in any virtual PBX phone system and is integrated with a number of call management functions. It helps to manage your business calls in a competent manner. Besides, your business will assume the image of a Fortune 500 company, bringing you more credibility.

An Exceptional Choice for Your Business Office

The auto attendant system features dial by name, dial by extension, 1-4 digit extension numbers, zero out to live operator, find me follow me call forwarding, call screening, call waiting, voicemail, fax, fax to email, caller identity and more. The auto attendant system acts as a live receptionist. It greets all the callers with professional sounding welcome messages and routes the calls to the right destinations based on the preferences made by the caller. It can be programmed to play personalized greeting messages based on business hours, non-business hours, weekdays and holidays. The system can manage multiple calls at the same time and the entire call transferring process is carried out without giving busy signals to the callers.

You’ll Never Miss a Business Call Again


With the find me follow call forwarding feature, the auto attendant forwards all the calls to your official numbers to alternate phone extension numbers, including cell numbers. Therefore you can keep in constant touch with your customers and workforce, regardless of your location. The auto attendant redirects all unanswered calls to the voicemail system, where the callers can leave voice messages. Calls are also routed to the voicemail system when all the phone lines are busy. This ensures that you don’t miss any important business calls.

Budget-friendly Option


In order to capitalize on the diverse call management features of the auto attendant system, it is not necessary to maintain any expensive PBX equipment in your office. All equipment is kept at the site of the service provider. The PBX services are offered through a hosted server using high speed Internet or telephone connections. As the hosted PBX services are shared among a number of users, you can utilize the services at reasonable monthly charges.

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