Professional Live Answering Service

With the support of state-of-the-art hosted PBX phone system equipped with professional live answering service, small businesses can handle incoming business calls in an organized and competent manner.

Project a Flourishing Image with Round-the-Clock Service

Professional live answering service attends all incoming calls with appropriate greeting messages and offers the callers a menu of options such as dial by name, dial by extension and more. Depending on the option selected by the caller, calls are redirected to the right extension phone numbers of employees or departments.

This service can manage multiple calls simultaneously and perform the entire call redirecting process without sending line busy signals to the callers. It can provide answering services during hectic business hours, non-business hours, weekdays and holidays. Therefore the customers can access the required information on a 24X7 basis.

Benefit from Superior Call Forwarding Functions

By implementing hosted PBX phone system incorporated with professional live answering service, calls to your official local or toll-free phone numbers can be redirected to the alternate extension phone numbers including cell numbers. Hence you can communicate with your employees, customers and business associates all the time, even while you are on the move. Due to this flexibility, your workforce can operate even from their homes.

Live answering service redirects unanswered calls to the personal voice mail boxes of the employees, so that callers can leave voice messages. Thus the any chance of missing important business calls can be avoided. These voice messages can be checked at a later time and queries answered conveniently.

Cost-effective Communication Choice for Small Business Organizations

For utilizing the features of professional live phone answering service it is not necessary to purchase and maintain any expensive PBX hardware in your office. All the equipments are kept at the site of the service provider. The PBX services are offered through a hosted server using high speed Internet or telephone networks. The PBX services are shared among a number of users; therefore you can utilize these services at affordable monthly charges.

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Live Answering Phone Service

A live answering phone service is vital for small business organizations to enable timely management of incoming business calls. This advanced phone answering service endows your small business with a flourishing image.

The major advantage of providing live answering phone service with the support of hosted PBX phone system is that clients can access your organization 24 X7. You can provide the callers with all the advanced functions of telephone, fax and voicemail that are found in luxurious phone systems kept by big companies.

A Range of Superior Call Management Features

The important component of the live answering phone service is the auto attendant. It receives all the calls with professional sounding salutation messages and offers the callers a set of options such as dial by name, dial by extension, zero out to live operator and more. Calls are routed to the appropriate department, live operators or voice mail box based on the option selected by the callers.

Calls to the official numbers can be transferred to your alternate extension phone numbers, including cell numbers. Multiple calls can be handled simultaneously without giving busy signals to the callers.

Unattended calls are redirected to your personal voice mail box, wherein the callers can leave voice messages. These voice messages can be checked and replied to, at a convenient time. The system can forward the voice messages to your email account as audio file attachments. It even notifies the arrival of new messages by forwarding text messages to your cell phone or pager. It also handles fax messages efficiently.

Cost-effective Option

All these sophisticated features can be incorporated into your existing local or toll-free numbers and the expenses involved in maintaining additional telephone lines can be thus avoided. Besides, it is not necessary to buy and install costly equipments at your site. The equipments are maintained at the service provider’s site and the PBX services offered through a hosted server through high speed Internet or telephone networks. The services are shared among numerous users, and can therefore be utilized at affordable monthly charges.

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Internet Voice Mail Service

Maintaining steady and stable communication with your customers is important in the business scenario. Such a constant contact is ensured by internet voice mail service, which is part of a hosted PBX telephone system.

Realistic Communication Solution

Virtual PBX phone system equipped with Internet voice mail service is a cost-effective communication alternative for all small and medium sized business organizations. Using this service you can manage your business calls in a professional style and thereby project your organization as a big corporation that offers exceptional customer support. The voice mail system can be incorporated into your existing local or toll free number, thereby relieving you from associated operating expenses. Based on your specific requirements you can keep numerous mail boxes for multiple departments as well.

Maintain Steady Communication with Your Customers

The greatest benefit of using Internet voice mail service is that you can avoid any chance of missing calls from your customers. The calls that are not answered within a specific number of rings are immediately transferred to the voice mail box, allowing the callers to leave voice messages. These voice messages can be checked at a later time from any distant location and responded to according to priority. Calls are also transferred to the voice mail system during peak business hours and when all telephone extension lines are busy.

The voice messages received can be dispatched to your email accounts as audio file attachments making it possible for you to check the messages even from overseas. Thus you can make immediate decisions for resolving specific business matters. The arrival of new voice messages is notified through text messages to your cell phone or pager.

Enjoy Premium Internet Voice Mail Service at Economical Rates

Businesses can benefit from the state-of-the-art features of hosted PBX Internet voice mail service without installing pricey PBX hardware. The required equipments are kept at the site of the service provider and services offered through a hosted server using high speed internet or dedicated telephone networks at reasonable monthly charges.

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Automated Answering System

By implementing hosted PBX automated answering system you can manage your business calls more efficiently and accomplish your business objectives rather effortlessly. Moreover, you can project your organization as a well-established one.

Allows Frequent Communication with Your Clients

With the support of hosted PBX automated answering service callers can be provided with an interface similar to that found in advanced telephone systems. The system is integrated with excellent call management features such as auto attendant, find me follow me call forwarding, call waiting, caller identity, voice mail, fax, fax to email and lots more. The significant advantage of using this system is that it is not required to appoint additional staff for answering the calls. You can remain in touch with your workforce and business clients all the time using a single telephone number.

Designed with Superior Call Answering Functions

The auto attendant in an automated answering system receives all the calls with professionally recorded greeting messages. It offers the callers a set of options such as dial by name, dial by extension, zero out to live operator and more. Depending on the choice made by the caller, calls are transferred to the right destinations. It can manage multiple calls at the same time without giving line busy signals to the callers.

Calls to the official numbers can be routed to alternate extension phone numbers provided by the employees including cell numbers, using the find me follow call forwarding feature. In case you are unavailable, calls are redirected to the voice mail system, wherein the callers can leave voice messages. Calls are also transferred to the voice mail box when all phone lines are busy.

Affordable Communication Option

In order to utilize the PBX features, you are not required to buy or maintain any expensive PBX equipment at your site since these are kept at the site of the service provider. The PBX services are offered through a hosted server using high speed Internet connection or telephone network. As the PBX services are shared among numerous users, these services can be utilized at economic monthly charges.

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Auto Attendant Voicemail Telephone System

A PBX telephone system with auto attendant and voice mail facilities can work wonders for your small business organization. With such a phone system, you can create the impression that yours is a flourishing business enterprise.

Communication System with Powerful Call Handling Features

With the support of hosted PBX auto attendant voicemail telephone system, you can handle incoming calls in a professional style. This telephone system offers the callers powerful call management features that are normally found in sophisticated phone systems maintained by big conglomerates. These features include find me follow me call forwarding, voice mail, call waiting, call conferencing, fax, fax to email, auto attendant and more.

The auto attendant greets the callers with appropriate welcome messages and offers a variety of menu options such as dial by name, dial by extension and more. The system can efficiently handle numerous calls at the same time. It performs call redirecting without providing busy tones to the callers. With find me follow me call forwarding facility, calls to your official numbers will be forwarded to your alternate phone numbers, including cell numbers.

No More Missed Calls

The auto attendant voice mail telephone system forwards the calls that remain unanswered after a certain number of rings to the voice mail system, so that the callers can leave voice messages. Calls are transferred to the voicemail box during hectic business hours and when all the telephones lines are busy. The system can also forward these voice messages to your email account as audio file attachments.

To enjoy all the benefits of an auto attendant voicemail telephone system you are not required to set up expensive equipment in your premises. All required equipment is kept at the site of the service provider. The PBX features are offered through a hosted server using high speed Internet or telephone network. The services are shared among numerous users, and are provided at economic monthly charges.

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Virtual Toll Free Numbers

For ease of communication within your office network, most of the business enterprises equip their offices with virtual and toll free numbers. With this service in your office, you can improve your business productivity economically.

Toll Free Numbers to Improve Your Corporate Image

For product information or clarification of queries, it would be difficult for your customers to make calls to your offices in international locations due to the expensive phone bills involved. A toll free number in your office will help to attract more customers to your business and enable them to make calls to your office, without incurring charges.

Establish a Local Presence through Virtual Phone Numbers

Usually it is difficult for small and startup business enterprises to establish their presence in different geographical locations, while setting up new remote offices is expensive. Virtual phone numbers are an alternative for having private offices in various remote locations. These numbers will create an impression in your customers that your business functions from their own localities.

Virtual and Toll Free Number Providers

Virtual PBX service providers offer virtual phone numbers and toll free numbers. They provide these services along with the PBX phone system. Hence, the callers making calls to your number can enjoy a range of benefits such as automated call answering, call routing, call conferencing, caller ID, voice mail, fax mail and more. Most of the providers offer virtual numbers with area codes of different metro areas. You can choose the ones depending on your requirement.

Just by having the service of toll free and virtual numbers for your business, you can improve your corporate image and draw more customers to your business.

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Virtual PBX - Professional Voice Recordings

With the support of virtual PBX phone system incorporated with professional voice recording features, it is possible to give your business organization an image of a well-established, professional and reliable company.

Present Incessant Access for Your Customers

In order to provide the callers with the right interface, the virtual PBX system is incorporated with an array of features. These include auto attendant, voicemail, find me follow me call forwarding, fax, fax to email, call conferencing, caller identity and so on.

The auto attendant in the system acts as a live receptionist. It answers all the calls with appropriate greeting messages. The system can be programmed to play customized professional voice recordings depending on business hours, non-business hours, weekdays and holidays. Besides, you can provide the customers with short descriptions of the products and resources you offer. These recorded messages facilitate the callers to continuously access the required information such as business hours, email address and more.

Augment Your Sales and Revenue

The auto attendant provides the callers with a set of options such as dial by name, dial by extension, zero out to live operator and more. Depending on the callers’ preference, calls are routed to the right destinations. Calls to official numbers are routed to the alternate extension phone numbers including cell numbers. Using this advanced phone system, callers can be greeted with recorded voice messages even on your personal phone numbers.

When the calls are not answered within a specific number of rings, calls are redirected to the voice mail system, wherein callers can leave voice messages. You can customize these voice mail greetings with personalized messages. By offering such an efficient professional interface, the customers will feel more confident to carry on business with your organization.

No Need to Buy Expensive PBX Hardware

These advanced PBX features can be enjoyed without maintaining any expensive PBX hardware in your office since these are kept at the service provider’s site. Services are offered through a hosted server using high speed Internet connection or telephone networks. The PBX services are shared among several users and can be enjoyed at economic monthly rates.

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