Maintaining centralized business numbers

Using a virtual phone system (or hosted PBX) you can maintain centralized phone numbers for your company. You may have branch offices in various cities or you may have employees who are constantly on travel. You can tie up these offices and employees through a centralized set of phone numbers. Your callers just have to dial your central office number, from where they would be routed to the desired extension.

A virtual phone system, as the name suggests, is implemented virtually through a dedicated connection. The actual call routing takes place through the PBX systems maintained in the premises of the service provider. Calls to your official numbers will be routed through your service provider’s telecommunication system. But since the routing takes place in real time, your callers will never know the difference. You can therefore maintain your branch office numbers as just any other extensions. Calls to these extensions will be routed to the branch offices, even if they are located miles apart.

A major advantage of using virtual phone system is the ability to maintain remote extensions. You can have employees who are constantly on travel. Calls to their official numbers can be routed to their cell phone number using a call forwarding technique called find me follow me call forwarding. This kind of call forwarding can similarly used for employees who prefer to work from their home. Calls to their official numbers will be routed in real-time to their respective residence numbers. Callers will never know the difference. They will be under the assumption that these workers are present in the office building.

A company can utilize centralized business numbers to present a single location status to the callers. You can thus setup branch offices at regions where office rents or production costs are low, while having centralized numbers belonging to a major commercial region. You can thus have central office with few key employees, while the rest of the employees can be located in places more affordable.

A virtual phone system, even though feature-rich, does not cost as much as the conventional PBX systems. A company can implement such as system through a dedicated connection. There is no heavy expense involved. All one has to pay is a small monthly service charge.

This article has been published by AccessDirect, a leading service provider of PBX phone systems (hosted/virtual). Our hosted PBX system (popularly called
virtual PBX) features an auto attendant, voice mail, fax mail, and follow me call forwarding. We even provide toll free numbers (including the popular 1 800 numbers) and local phone numbers. Visit us at www.messagingservice.com.