Auto Attendant - Call Transfer with Find-me/Follow-me

‘Find-me/follow-me’ is the standard call transferring system in an auto attendant phone system. Facilitating inter-office communications and customer care applications, auto attendants through hosted PBX system have become a perfect addition for all business firms.

To Get Connected to Multiple Departments

To make communication possible throughout all sections of a company, the providers give connections to all extension phone lines. One to four digit multiple extensions can be obtained for each individual extension. The incoming calls are linked to the appropriate personal extensions of the company through a hosted server.

Find-me/Follow me - An All-time Tracking Service

With this sophisticated system in the offices, the employees are never out of reach of the callers. The calls are attended by the auto attendant system, which welcomes the callers with a professional greeting installed in the system. Thereafter, following the directions the callers can reach the right employee. The incoming calls will be automatically rolled into the users’ extension phone lines.

A Perfect Option for People on the Move

While traveling or when not in a specific location, you will not be able to attend the incoming calls. With the aid of auto attendants, the messages will be recorded in the voicemail boxes. A message notification regarding the voice messages will be sent to the users’ cell phone numbers or other alternative numbers provided. The users can check it out later and listen to the voice messages through their personal computer speakers. This ensures you all-time accessibility to the incoming calls to your offices and you need not have fears about losing any important business deal.

Best Startup with the Right Providers

There are numerous providers offering hosted PBX systems featuring auto attendant services, these days. It is important to identify the right providers who can give you quality services. You can activate the auto attendant service in your workplace either through your existing phone number or by making use of a new number.

Auto attendant - Virtual PBX System

A virtual PBX phone system with a full-featured auto attendant is a great addition in workplaces, since with these systems business matters can be managed with ease. This advanced phone system provides all the basic functionalities of a standard phone system through a hosted server.

Helping Business People Stand Ahead of the Competition

Small businesses face a lot of competition in their individual fields and survival is largely dependent on effective communication with clients. Installing sophisticated call management system and hiring staffs for attending calls may enhance the business relations. Since the cost of maintaining these are often high, it is difficult for small business owners to opt for such systems.

A virtual PBX system, with no expensive equipment to install, can greatly help in this regard. With this system installed in the office spaces, you can handle business matters effectively even when you are on the move. You can be in the office or even travel around; incoming calls to your workplace will be directed to your cell phone numbers or other private numbers. Hence, you can build up better business relations with your clients through economical means.

Automatic Attending and Distribution of Calls

This phone system is connected using a single standard phone line. All the incoming calls will be automatically attended, professionally greeted and connected to the appropriate numbers. Unattended calls will roll into your voicemail box. There is no need of employing extra staffs for attending calls since all calls will be professionally handled by this auto-attendant system.

A virtual PBX phone system is fully featured with a number of functionalities including call screening, find-me follow me, dial-by-name, dial-by-extension, voice-to-email, fax to email, cell phone message notify, pager notify, day time and after hour menus, custom menus, caller ID and temporary forwarding of messages.

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Auto Attendant - Voicemail Message Delivery Options

Auto attendant with voicemail delivery options is a great addition for blooming business firms. It functions just like any PBX ACD voicemail system. In this advanced phone service, the voice messages are directed straight to the voicemail boxes of the user. All the communication requirements of business people are easily met by installing this phone system.

Receive All Incoming Calls

The auto attendant can be programmed to greet callers with professionally recorded greetings suitable to the time of call. This system will be of great help at times when you are busy or unavailable. If the calls are left unattended, the callers can leave their messages in the voicemail boxes of the user. While the customers leave the messages in the voicemail boxes of user, they can give a call back, retrieve, forward, save or delete the messages.

High Volume Voicemail Boxes

A standard voicemail box comes with high volume capacity where the callers can store their voice messages. Within no time, the users can retrieve the voice messages that will be immediately notified. Whether it is an individual staff member, numerous departments or information only combination, this service is customized as per the needs of the user. The providers of this service help in transferring multiple voice messages to multiple inbound lines of the users.

Voice to Email Delivery

By the time voice messages are received in the auto attendants, a text message notification will be sent to the user’s cell number. And the message is sent by email to the mail box user’s email address as a .wav audio file. The users can listen to the messages through their computer speakers. As such, every new message will be notified by the providers. The users can forward it to anyone or save it for future reference. With all these professionalized services, auto attendants endow small business firms with the image of a larger one.

Auto Attendant - Customizable Menus

Telecommunication plays a vital role in enhancing business relations. The auto attendant feature with customizable menus comes with a number of options to ideally meet the telecommunication needs of business owners.

Wide Range of Feature-rich Menu Options

The customizable menu offered by auto attendants is of great assistance to the callers. The callers will get touch tone inputs, professional call diversion, call attending and more services from the auto attendants. Business hour and non-business hour greetings, dial-by-name, dial-by-extension and announcement only options are the prime highlights of this system. The callers can opt for the appropriate one depending on their need.

Anytime Accessibility for Customers

Auto attendants enable small businesses to receive each and every incoming call. Once you have installed an auto attendant, you can effortlessly communicate with your clients and employees even when on the move. In case any call is left unattended, with the advanced facilities in this system, it locates the person utilizing the various numbers given by the user. Calls will be forwarded to the personal number, cell phone number or the extension numbers provided by the user.

Full Scale Call Processing Phone System

The users of this phone system provide custom menu for each extension for the convenience of the callers. This enables the calls to be routed to the particular extensions without making the callers wait for a long time. The voicemail boxes and voice to email services are a great addition in this PBX phone system. If the callers need to forward any message to the users, they can make use of the voicemail service. Hence, this is a phone system most sought after by business people to enhance their business relations.

Auto Attendant - Time Saving Features

Auto attendant, with its excellent time saving features, is an ideal solution for busy small business owners. This hosted PBX phone system is beneficial for users and callers alike. For growing businesses, installing an auto attendant system in the offices is an added advantage.

Outstanding Professional Answering System

All incoming calls are welcomed by a professionally recorded greeting. Most of the companies incorporate product information and other business details in their auto attendant systems for the convenience of the customers. And so, they never need to wait on line to get their queries cleared. Music on-hold, call screening, and caller ID are among the many advanced technical features in this system.

User Friendly Auto-dialer Systems

The callers need not wait for long hours on queue hearing busy signals or unanswered calls. Once a call is made to the office, the auto dialer will automatically connect the line to the person concerned. With this method, the callers can freely communicate with the employees of the firms within seconds after making calls.

Advanced Voicemail and Voice to Email Facility

To enable the callers to convey their messages after a certain number of rings or when busy, voicemail boxes are provided. The voice messages can be stored in the personalized mail boxes. These can be sent to the user’s e-mail address. The voice message alerts are even given in the user’s cell phones.

The auto attendant system has greater demand among small and medium sized business firms. This system is available at economical rates, and at the same time provides the best time saving features. The most significant utility feature is that the auto attendant enables the business owners to manage their business matters efficiently even when they are not in the workplace.

Auto-attendant - Enhance Your Professional Image

Auto attendant systems are automated telephone systems which can function independently without a dedicated telephone operator or receptionist. These systems are programmed with welcome messages and features and can efficiently emulate the call-connecting services of a human operator. With an auto attendant system installed in your firm, reliable and cost-effective management of incoming calls is possible.

A Range of Advantageous Features

For entities such as business firms and hospitals, where a lot of internal departments and telephone extensions are there, auto attendant can reduce the burden of manually attending and rerouting individual calls. With configuration options available for multiple telephone extensions, your callers can easily contact the right person and department in your firm. Auto attendant systems come as part of virtual PBX systems and are hosted usually at the facility of the PBX provider.

The message recording functionality in these systems helps your firm to provide customized wishes to callers, matching a wide variety of occasions and events. Apart from having such interactive services, these auto attendant systems also feature voicemails, transferring calls to outside telephone lines, automated directory services and music on hold. With features such as call diverting to cell phones and residential phones, your employees and executives will never miss the calls of your valued clients.

Project the Image of a Flourishing Company at Affordable Cost

Auto attendant systems can be programmed specifically to provide different messages to callers depending on the time they are calling. Features such as voicemail activation during off-business hours greatly help callers record their messages for you. Apart from providing automatic call attending facilities, auto attendants also provide other technologically advanced services for business firms, making them look like Fortune 500 companies.

With these auto attendant systems, the ultimate benefits are the cost and time savings for your business. These systems are now becoming more affordable and with fewer complexities involved, they are widely used in business firms and corporate offices worldwide. Apart from reducing the workload of your staff, auto attendants can considerably enhance your professional image.

Auto Attendant - Small Business Friendly

Affordable hosted PBX systems are exceptionally helpful for a budding business establishment which is looking forward to extending its business network worldwide. The auto attendant feature in the hosted PBX telephone systems is small business friendly and a boon to the corporate world today.

A Whole Range of Advanced Facilities

Auto attendants provide all the privileges of a standard phone system. With the automated answering system, the incoming calls to the offices will be attended and automatically forwarded to the users’ extension phone lines. All these incoming calls will be welcomed by a professionally recorded greeting. Dial-by-name, dial-by-number, caller ID and other useful features are an integral part of this automated system.

Economical Option for Small Businesses

Businessmen can manage their business deals effectively from any part of the world with the aid of a hosted PBX system featuring auto attendant. All they have to do is to integrate their personal numbers with this auto attendant system. Utilizing a single standard phone line, incoming calls to their workplaces will be integrated to these numbers. Hence, they need not spend extra money on individual phone lines. Unlike a standard phone system, no sophisticated equipment need to be used, and this helps small business owners to reduce the maintenance rates of the system.

Helps Build a Better Customer Relationship

Since the auto attendants function 24/7, the callers can access your office anytime. These virtual receptionists never take a break; and so, the users never need to fear about losing even a single call. If the calls are unable to get connected to the concerned phone line, the callers can record their messages in the voicemail option. Through the efficient auto attendant system and all its associated advanced functionalities, a small business firm can assume the proportions of a well established business enterprise.

Auto Attendant Answering Systems

Auto attendant answering systems are commonly used in the telephone system of offices, business firms, hospitals and other such entities. Auto attendant answering system allows the automatic transfer of calls to different user extensions without the involvement of a telephone operator or a mediator. In most systems the telephone operator can be accessed by pressing the 0 button. This auto attendant answering is a main feature provided by the virtual PBX phone system, a private branch telephone exchange system used to make connections between internal telephones of private organizations.

Auto attendant answering system receives callers with a greeting. After greeting the caller, a dial by name directory is provided to the caller to have access to different extensions. When the user name required by the caller is announced, the # button should be pressed and this will connect the caller to the required user. Sometimes, the extension code of the user will be announced after the user name. In that case, the extension code should be dialed to reach the user. The greetings and other announcements in this system can be customized as per requirement.

Voice mailing facility or express messaging is available in an auto attendant answering system. In this facility, user extensions are not connected or disturbed when called; instead, the voice messages of callers are stored in the user’s voicemail box. Users can retrieve these messages at their convenient time. Users can also avoid answering to frequently asked questions such as working hours of a company, available services, job offerings and more. For that, there are information mail boxes that give recorded information to the frequently asked questions of callers. Automated attendants are used in colleges for telephone registration of courses or checking of grades.

Connections between two companies through wide area networking and transferring of calls to external phone lines are possible in auto attendant answering systems. Effective programming is needed for efficient use of the auto attendant. A PBX system can be purchased at affordable rates. Therefore many small business firms and companies purchase PBX system to avail of the facilities provided by auto attendant answering systems. Most of the features provided by PBX systems are very useful for the growth and success of businesses. Opt for the service of a reputable PBX system and get to know the excellent features of the auto attendant answering system.

Auto Attendant - Transfer Calls around the Office

An auto attendant system allows the incoming calls to be transferred to the users’ phone extensions around the office. This hosted PBX system is capable of providing different connections from a single standard line.

Purpose of an Auto Attendant System

Normally, business people find it difficult to manage the numerous incoming calls to their offices. Due to fear of losing a business deal, they are forced to remain in the offices itself, without being able to travel freely. To tactfully manage such situations, they equip their offices with auto attendant systems. Installing this system is advantageous to startup and small businesses, in that they can assume the image of a well established enterprise.

Benefit from Advanced Features

Mail forwarding, call screening, voicemail forwarding, group dialing and many more activities are programmed in this system for the convenience of the users. With the ‘find me, follow me’ call forwarding service, all the calls coming to the offices will be efficiently transferred to the users’ given numbers. Hence, even when you are in some distant location, you can communicate with the customers freely as if you were in the office.

For individuals, ‘do not disturb’ modes can be programmed. Music on hold, one to four digit extension numbers, dial-by-name, and dial-by-number are integral parts of this system. The auto attendant system can play a professional greeting when attending the calls. The callers can speak to a live operator or direct executive within moments after making calls. The incoming calls can be integrated to home phones or cell phones.

Cutting Down All Standard Telecom Expenses

Unlike standard phone systems, auto attendant systems are free of extra sophisticated hardware. Use of expensive phone equipment is not needed in this system. Hence, the users can save the extra amount they would otherwise have to spend for its maintenance. As auto attendant systems are available at economical rates, the service is highly appealing to small and medium sized businesses. To enable customers to call free of cost, some business firms even equip their offices with toll free numbers.