Virtual PBX - Professional Voice Recordings

With the support of virtual PBX phone system incorporated with professional voice recording features, it is possible to give your business organization an image of a well-established, professional and reliable company.

Present Incessant Access for Your Customers

In order to provide the callers with the right interface, the virtual PBX system is incorporated with an array of features. These include auto attendant, voicemail, find me follow me call forwarding, fax, fax to email, call conferencing, caller identity and so on.

The auto attendant in the system acts as a live receptionist. It answers all the calls with appropriate greeting messages. The system can be programmed to play customized professional voice recordings depending on business hours, non-business hours, weekdays and holidays. Besides, you can provide the customers with short descriptions of the products and resources you offer. These recorded messages facilitate the callers to continuously access the required information such as business hours, email address and more.

Augment Your Sales and Revenue

The auto attendant provides the callers with a set of options such as dial by name, dial by extension, zero out to live operator and more. Depending on the callers’ preference, calls are routed to the right destinations. Calls to official numbers are routed to the alternate extension phone numbers including cell numbers. Using this advanced phone system, callers can be greeted with recorded voice messages even on your personal phone numbers.

When the calls are not answered within a specific number of rings, calls are redirected to the voice mail system, wherein callers can leave voice messages. You can customize these voice mail greetings with personalized messages. By offering such an efficient professional interface, the customers will feel more confident to carry on business with your organization.

No Need to Buy Expensive PBX Hardware

These advanced PBX features can be enjoyed without maintaining any expensive PBX hardware in your office since these are kept at the service provider’s site. Services are offered through a hosted server using high speed Internet connection or telephone networks. The PBX services are shared among several users and can be enjoyed at economic monthly rates.

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Features of Virtual PBX Service

The features of virtual PBX service are similar to those incorporated in expensive phone systems used by big companies. These sophisticated call handling features include:

• Auto attendant
• Find me follow me call forwarding
• Caller identity
• Voice mail
• Voice to email
• Fax
• Fax to email
• Music on hold

Reduce Your Telecom Expenses

All call management functions can be integrated into your existing local or toll free phone numbers. Thus you can reduce the expenses involved in maintaining fresh telephone lines. The auto attendant feature functions as a live receptionist and can be customized to play personalized greeting messages depending on the time and day, including business hours, after business hours, weekdays and holidays. It provides a set of options such as dial by name, dial by extension, zero out to live representative and more for the callers and routes the calls to the right extensions. It manages multiple calls at the same time without giving busy signals to the callers.

Maintain Constant Contact with Your Employees and Customers

The find me follow call forwarding feature redirects incoming calls to a set of alternate phone numbers including cell phone numbers. Unanswered calls are sent to the voicemail system. Calls are also routed to the voicemail system when all the phone lines are busy.

Voice to email facility allows transferring voice messages to the email accounts of employees as audio file attachments. The system also notifies the arrival of new voice messages by sending text messages to your cell number or pager.

Excellent Communication Choice for Your Business Firm

Virtual PBX is a wonderful communication option for any small and medium sized business. The services are offered through a hosted server using high bandwidth Internet connection or telephone networks. As the PBX services are shared among a number of users, the services are made available at affordable monthly rates.

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Virtual PBX - Call Answering Features

Virtual PBX phone systems integrated with superior call answering features enable you to present an image of a large corporation among your business clients.

For every business organization an excellent telecommunication system is essential to achieve the set goals. By implementing a virtual PBX phone system integrated with fully automated call answering and routing features it is possible to control your business from any location of your preference. This advanced phone system is provided with innovative features such as auto attendant, call transferring, find me follow me call forwarding, caller ID, voicemail, fax, fax to email, call screening, music on hold and many more.

Smart Choice for Your Business Firm

The auto attendant integrated in the system answers the calls with professionally sounding greeting messages. These messages can be customized for business and non-business hours. Options such as dial by name, dial by extension and call forwarding are provided for efficient routing of the calls. This system can even be programmed to provide the callers with sufficient details about your business, products and services. With the help of the call forwarding facility, incoming calls can be directed to the other numbers provided by the employees including their cell phone numbers. Therefore the chances of missing important business calls can be further reduced.

If the call remains unanswered, the callers are directed to the voicemail box of the employee where they can leave their messages. By using hosted PBX phone system multiple calls can be answered at the same time and transferring of calls carried out without giving busy signals to the caller. All these facilities give the callers the impression that they are dealing with a highly professional company.

Implement Affordable PBX Service in Your Business Firm

In order to utilize the PBX phone services, it is not required to purchase or mount expensive PBX equipment on your office. The required equipment is maintained at the service provider’s site. The PBX services are offered through a hosted server with the support of high speed Internet or telephone network. Since these services are shared among several users, small businesses can avail of premium services at an affordable monthly rate.

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Virtual PBX Phone Systems - Auto Attendant

The auto attendant feature in Virtual PBX phone systems eliminates the need for a telephone operator or receptionist in your office. Integrated with various advanced calling features, the automated attendant can efficiently handle your business communication needs. The automatic call answering system is beneficial for small businesses and start-up businesses in building up a flourishing business image.

Auto attendant is one of the most significant features of a virtual PBX phone system. All processes, from call attending to call routing, are managed effectively by the auto attendant. Call handling with features such as custom menus, dial by name, dial by extension, caller ID, call screening, call transfer, call waiting, call forwarding, music on hold and much more are available with auto attendant.

When your callers make calls to your main business number, the virtual receptionist receives the calls with professional business greetings and provides various routing options. You can create custom call scripts and schedule professional business greetings to be played during business hours or after hours. Callers can choose from dial by name and dial by extension menu options.

The virtual attendant provides a full array of communication features that provide a unified image to your business. Find me follow me call forwarding facility in auto attendant diverts your busy calls to various extensions including your residence phone or cell phone, so that you will never miss any important client call. When callers are placed on hold, a custom audio file is played. With call screening feature, you can either accept the call or send it directly to voicemail.

The auto attendant can effectively handle multiple calls coming to your office. You can manage your calls and messages effortlessly, regardless of your location. Through easy to use web application, you can configure all auto attendant features.

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Telephone PBX Phone Systems

An efficient telecommunication system is very important for your small business organization to efficiently handle your business calls when you are busy or away from your office. By implementing a well-organized telephone system – such as PBX phone systems – you can manage your business calls from any preferred location in a more professional style.

An Economic Choice for Your Business Organization

A PBX phone system is integrated with a number of sophisticated features. The PBX functions are offered through a dedicated telephone network or Internet connection. The services are made available to you through a hosted server. As all the equipments are maintained at the site of the service provider, it is not necessary for you to procure or maintain expensive PBX equipments at your office. Moreover, as the services are shared among a number of users you can avail of these premium services by paying minimum monthly charges.

Benefit from Excellent Call Management Features

By implementing PBX telephone systems, small and medium business establishments can create a flourishing image among their clients. In order to fulfill your business communication requirements, excellent call management features are integrated in the system. The VoIP compatible PBX system is designed with facilities including auto attendant, dial-by-name, dial-by-extension, call transfer facility through find-me follow-me call forwarding, voice mail, fax, fax to email, caller identity facility and many other features.

In addition, with this advanced telephone system it is possible to handle multiple calls at the same time without sending busy signals to the callers. Efficient and speedy call routing integrated in the system enables transferring the calls to the personal numbers of the employees including their cell phone numbers. The facility to route unattended calls to the voicemail system minimizes the chances of missing important business calls.

By implementing this phone system in your small business organization you can eliminate the hassles involved in maintaining multiple telephone lines. Besides, you need not maintain additional staff for answering calls and thus reduce your business expenses considerably.

Implementing a PBX telephone system in your small business organization enables you to achieve your long cherished business goals more easily.

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Technology's hold on man

If you have been following my blog you already know my favorite feature is the fax to email and you also know that our system works with Smartphones such as the Blackberry, the iPhone, and the Palm Pre. But did you know that our system has a bunch of fancy features that work will all phones and other features that work will all cell phones?

I know you have been out somewhere and seen the gaggle of teenage girls texting on their cell phones. That sight is proof that cell phones are for more than just having a verbal conversation with someone. You too can feel like part of the “in crowd” by getting text messages to your cell phone when you get a new voicemail. You never need to be out of communication with your hosted pbx.

Another feature that we offer, and it works with any phone, copper land line or cell, is the voice call back also known as voice notification. The way this works is when someone calls and leaves you a message, the system will call you on the specified number and give you a chance to listen to your message. Now whether you have a fancy smart phone that you can check your email on or not, you can still be notified of your new messages and you don’t need to always be within range of a computer.

Just another example of technology loosening the ties between man and his computer

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Hosted PBX Phone System Solutions

A hosted PBX phone system greatly helps business people to focus more on their core business matters instead of spending valuable time attending phone calls. It is ideal for small and medium sized business enterprises as it functions as an ideal customer support solution.

Simplify Your Business Communications

You can have all the features of a standard phone system with advanced hosted PBX phone system solutions. Incoming calls will be automatically attended and directed to the respective extension with the help of auto attendant system. Users can enjoy the privileges of dial-by-name, dial-by-extension, call transfer with find-me follow-me call forwarding features. With the help of voice mail, voice to email, fax to email and caller ID, the caller can get his message across to the user, though the user may not be available at the time of making calls. Since all these features are incorporated in a single system, you need not spend time attending each and every call coming to your office.

Time and Money Saving Features

A hosted PBX phone system is integrated with numerous time and money saving features. This phone service does not require the support of additional hardware. In case the user is busy or not available, he/she can program “do not disturb” mode or a list of phone numbers for automatic call forwarding facility. There is no need to employ a receptionist in your workplace because a PBX phone system efficiently handles all the functions of a receptionist. By implementing a hosted PBX system in your workplace, you will get enough freedom to work from anywhere. There is no need to stick on to a single location; you can attend calls coming to your office, even while on the move.

Compared to a traditional premise based phone system, this phone service is highly scalable and convenient for all types of business establishments.

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Virtual PBX - Affordable Virtual Office Solution

Traditional PBX systems are expensive for small businesses and they are difficult to set up. To maintain communication expenses within an affordable budget, most businesses go for virtual office solutions. Virtual PBX systems are affordable virtual office solutions that can promote your established business by providing various call management functions. Small and medium sized businesses can now benefit from professional telephone answering solutions at low cost.

Virtual PBX systems are affordable for every type of business including small businesses, start-up companies, sole traders or home professionals. No overhead expenses and additional staff problems are associated with virtual office service. As the communication services are provided through hosted system, virtual office solutions do not require additional equipment to be installed at the client’s premises.

The hosted PBX system works with advanced VOIP connection. From initial call receiving to call routing and call transfer, virtual PBX offers many advanced communication features. The hosted service provides custom menu options for callers. Dial by name and dial by extension enable the customers to reach the right person they desire to contact. If the user is unavailable, the system will transfer the calls to other personal extensions or cell phone.

Auto attendant in the virtual PBX system interacts with the callers and routes the callers to the desired extension. It also plays customized professional greetings for callers. You can customize the auto attendant to make different announcements at different times of the day. Users can receive advantageous features such as voice mail, fax to mail, voice and fax mail notifications and many more. With streamlined infrastructure, businesses can improve their scalability and operations.

Virtual PBX is a perfectly affordable virtual office solution with minimum maintenance cost. By utilizing all advanced functionalities, a start-up or small business can create a big image among the clients. Various communication service providers offer local phone numbers and toll free phone number services through virtual PBX. Through virtual office solution, you can establish a local business presence or a nationwide presence in a cost-effective manner.

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Virtual PBX - Virtual Phone System

Virtual PBX or virtual phone system is a cost-efficient alternative to traditional PBX phone system. The virtual phone system is a fully automatic call answering and routing communication system. It is provided through advanced VOIP technology and managed by a communication service provider. Virtual PBX phone helps small businesses and solo entrepreneurs to establish a new business image in their target market areas.

Virtual PBX system is distinguished by a number of call management features. Some of the common features include: auto attendant, call forwarding, automatic call distribution, voice mail and fax to mail. All call features can be customized as per specific business requirements. The advanced auto attendant feature can efficiently route incoming calls to the proper person or department. All incoming calls are received with professional business greetings and customized greetings can also be set. The call forwarding feature can forward calls to any phone at any location. It provides the facility for the employees to work from home or even when traveling.

The unique combination of phone and computer provides many advanced benefits to the business. The main advantage is that the business need not maintain salaried staff to keep the hosted PBX system. Instead of calling features, virtual service can be used to send and receive fax messages. Other beneficial features of virtual phone system are that your callers do not have to pay long distance call rates. Through an efficient virtual calling system, your business will gain more customers. As it requires less up-front and running costs, it is the right solution for start-up businesses.

Virtual PBX system can be connected to local numbers and toll free numbers. If the business already has a number, it can be connected to the virtual phone system. Virtual phone system can be activated within minimum time. Various communication service providers offer virtual PBX system with a wide array of service packages. You can choose the best option that suits your business requirements.

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Virtual PBX - Professional Virtual Office Features

Virtual PBX phone solutions are completely automated call answering and routing systems that facilitate business communication. With professional virtual office features, virtual PBX systems are ideal for all types of businesses, from sole businesses to large enterprises, and mobile professionals. Businesses can communicate effectively with remotely located customers and employees through virtual PBX system.

Hosted PBX systems offer a variety of professional virtual office features including auto attendant, call forwarding, caller ID, live call transfer, call screening, music on hold, and many more. You can custom program many virtual PBX features. Business greeting messages and on-hold messages can be customized as per specific business needs. No business call will be missed and you can communicate professionally and efficiently with your customers.

Advanced features including voice mail and fax to mail are also available through virtual PBX phone system. Sending and receiving multiple faxes simultaneously is possible via advanced fax mail feature. The fax messages received can be sent to the company’s email address. Voice mail feature helps to avoid busy signals. Unanswered business calls will be diverted to the voice mail box.

Incorporated with advanced professional communication features, virtual PBX can connect business calls to any location, at any time. With call routing options, auto attendant works as an interface between businesses and callers. Professional call diverting options include dial by name and dial by extension. Virtual PBX system allows setting multiple extensions for employees and departments. Professional virtual office features can be connected to local phone number or toll free number. Virtual local number with area code helps to establish your business image in selected market areas. With toll-free number, businesses can create a nation-wide presence.

The communication requirements of small businesses are best satisfied by virtual phone system for a fraction of the cost. No capital expenditure or additional cost is required for virtual PBX service. Various service providers offer cost-effective virtual PBX service plans for businesses. Professional virtual office features can be tailor-made to meet specific business requirements.

Virtual PBX - Expand Your Business

A right virtual PBX system with its professional call management features can help expand your business. You can run your business from any location of your preference and establish a big business image. As the hosted PBX is a fully automated system, you need not hire or train any extra staff for phone support. You will never miss any important business call; besides, you can effectively communicate with your employees and clients.

Advanced virtual PBX systems can impart a big business image for your small business by offering sophisticated communication features. You benefit from features such as: auto attendant, call forwarding, call screening, caller ID, call waiting, call transfer, call return, voice mail and fax to mail and many more. Automated attendant receives all business calls and routes them efficiently. It can be programmed to create and schedule business greeting messages.

Along with standard communication features, hosted PBX offers some highly advanced features such as multiple fax message handling, find me follow me call forwarding and voice mail service that can be really beneficial for small businesses and mobile professionals. You can set various extension numbers including residence, office or cell phone number to one main virtual phone number. If the main phone line is busy, find me follow me call forwarding facility will divert calls to your preset extension numbers. If all phone lines are busy, the call will be routed to the voice mail box. Your callers can leave voice messages and you can check them later.

Virtual PBX offers the same advanced features as premise-based phone systems, but at an affordable cost. All the virtual phone features are provided through dedicated VOIP technology. Therefore no additional hardware equipment or software is required for virtual PBX.

With many advanced features, virtual PBX adds credibility to small businesses. You can conveniently select a local phone number or toll free virtual number for your small business. Many virtual communication service providers offer affordable virtual PBX service plans; you can choose the right service plan that will suit your specific requirements and help you expand your business.

Auto attendant - Virtual PBX System

A virtual PBX phone system with a full-featured auto attendant is a great addition in workplaces, since with these systems business matters can be managed with ease. This advanced phone system provides all the basic functionalities of a standard phone system through a hosted server.

Helping Business People Stand Ahead of the Competition

Small businesses face a lot of competition in their individual fields and survival is largely dependent on effective communication with clients. Installing sophisticated call management system and hiring staffs for attending calls may enhance the business relations. Since the cost of maintaining these are often high, it is difficult for small business owners to opt for such systems.

A virtual PBX system, with no expensive equipment to install, can greatly help in this regard. With this system installed in the office spaces, you can handle business matters effectively even when you are on the move. You can be in the office or even travel around; incoming calls to your workplace will be directed to your cell phone numbers or other private numbers. Hence, you can build up better business relations with your clients through economical means.

Automatic Attending and Distribution of Calls

This phone system is connected using a single standard phone line. All the incoming calls will be automatically attended, professionally greeted and connected to the appropriate numbers. Unattended calls will roll into your voicemail box. There is no need of employing extra staffs for attending calls since all calls will be professionally handled by this auto-attendant system.

A virtual PBX phone system is fully featured with a number of functionalities including call screening, find-me follow me, dial-by-name, dial-by-extension, voice-to-email, fax to email, cell phone message notify, pager notify, day time and after hour menus, custom menus, caller ID and temporary forwarding of messages.

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How a Virtual PBX Can Help

Virtual PBX systems are the advanced new-age telecommunication systems for business firms and offices. PBX systems are well known for their efficient management in routing calls in an automatic manner and are now an essential part of modern day business needs. By employing virtual PBX systems, business firms can save the money otherwise spent in buying and installing costly PBX equipments at their premises.

Feature-rich PBX System with Minimum Hassles

These virtual PBX systems work in the same manner as costlier PBX systems, but the entire system will be hosted by your remote PBX provider. Upon receiving calls, callers will be greeted with welcome messages. They are also provided with interactive menus for reaching the right employee in your office. The virtual PBX systems are also capable of diverting incoming calls to mobile phones and alternate telephone numbers of your office executives.

With options for supporting multiple extension numbers, the virtual PBX systems are ideal for both small and medium size business firms. These virtual PBX systems can be configured to automatically re-route unattended calls to other extensions within your office, thereby providing clients better customer care. The voicemail facilities in these PBX Phone systems are helpful for users, particularly for those who are calling during off-business hours.

Virtual PBX System Enhances Your Business Image

Apart from managing regular telephonic conversations, virtual PBX systems provide facilities such as caller ID, fax, fax to email, voice to email, call screening, dial by name, dial by extension, and call transfer. Callers are also greeted with appropriate wishes depending on the time of their call; the system can also be used to play advertisements of your products and services to the callers.

Modern virtual PBX phone systems are also compatible with VoIP (Voice over Internet Protocol) protocols. For business firms, this means they can easily switch over to the medium of internet for receiving and sending calls. Thus with these state-of-the-art virtual PBX systems, your business firm can offer clients the same facilities that are provided by Fortune 500 companies, with only minimal cost involved in the process.

Virtual PBX Systems - Low Up-Front Costs

Virtual PBX systems that utilize cutting edge technology are the most sought after phone systems for workplaces. Low up-front costs of this phone system make it suitable for all small and medium size business firms.

A Proven and Efficient Virtual Phone System

All the functionalities of standard phone systems are included in this system with the aid of hosted servers. It co-ordinates the incoming calls to your office effectively, forwarding the right calls to the right persons. Hence, the businessmen need not necessarily be in their offices. Whatever location they may be in, they can communicate with their customers, just as if they were in the office. One of the greatest advantages of this system is that you don’t have to appoint a receptionist to attend your calls.

Advanced Features for Greater Competence

With the numerous technical advancements, many sophisticated features have been incorporated in virtual phone systems to facilitate greater efficiency. The system works with advanced functionalities. Toll free numbers, caller ID, voicemail, dial-by-name, dial-by-number, find-me, follow-me and many more facilities are there in this system. Professionally recorded greetings are installed to welcome the customers. This multi tasking system is capable of connecting to different extensions. The caller menu can be changed as well.

As a Small Business Owner You Stand to Benefit Much

Any small business can create the impression of a bigger one by implementing an advanced virtual PBX system. As this solves the problems of losing calls, busy signals and more, your business efficiency is considerably boosted. Using a single phone number, the customers can communicate with any of the employees working in different locations round the globe. Thereby, companies can establish a good business relationship with its clients. Virtual PBX systems are highly economical because you don’t have to install any new hardware or equipment at your premises. This means that you are saved the additional expense of maintenance costs needed for premise based phone systems.

Advantages of a Hosted PBX

A hosted PBX service has a different set of advantages in comparison to a traditional telephone service or purchasing an office telephone system. A hosted system is maintained by the service provider. A hosted PBX service is evidently the better choice for companies with distributed employees and those that want to limit initial capital outlay. In short, a hosted PBX provides SMBs with the features of traditional PBXs—plus some new features that traditional hardware couldn’t deliver—at an affordable price.

• Cost savings - You do not need to make a large upfront investment by purchasing an office telephone system and there is no need to maintain it. With a virtual PBX solution the office telephone system is operated by your provider.

• Geographical Flexibility - Employees can work from anywhere when your office phone system is virtual. You can have employees working from home, other offices, mobile phones, and even overseas.

• Local Presence - Virtual PBX systems allow you to get local virtual numbers in cities where you are not physically located which allows you to create a virtual presence or open a virtual office in New York or the UK.

• Credibility - For small businesses a virtual system can give them instant credibility by presenting their customers with a professional sounding telephone solution. Traditional telephone systems are generally cost prohibitive for smaller organizations.

• Scalability - Traditional phone systems are limited by how many users they can handle as well as how many lines you have purchased from your local telephone provider. Virtual systems can expand and grow with your business as you need them to.

• Quick Setup - A virtual PBX solution can have you up and running very quickly compared to a traditional telephone system.

Our PBX system being hosted is implemented virtually using dedicated phone connections. You need not maintain any additional expensive PBX equipment in your office. Hence, the cost involved is comparatively very low. Our virtual PBX system come loaded with features such as voicemail, fax mail, auto attendant and follow me call forwarding.

Now Even The Smallest Company Can Afford To Sound Big!

More small businesses are discovering the benefits of Virtual PBX — a technology that provides even very small firms with telephone system features such as auto attendants, voice-mail, unified messaging and find-me-follow-me capability. Big corporations typically pay thousands, or tens of thousands, of dollars for the exact same features. Small businesses can use a virtual PBX for a fraction of the cost. This technology allows small and medium sized businesses to have a sophisticated telephone system without the investment in telephone equipment.

The benefits of a virtual PBX service include unlimited long distance, lower costs, the ability to use voice over ip (voip) based telephones which allow you to receive calls anywhere. The auto-attendant is a central part of the Virtual PBX system. This is the part of the system that initially answers the incoming calls, eliminating the need for a full-time receptionist. Callers hear a custom business greeting, and then are given options for routing their calls.

Key ideas behind a Virtual PBX service:

• Your telephone system is "hosted" or operated by your provider
• Works with your existing telephone service or completely replaces it
• Can be used with landlines, mobile phones, voip service or might include voip service

AccessDirect offers its wide-ranging Virtual PBX Service for startups, small and medium home-based businesses. Our virtual phone services are the most comprehensive and cost-effective communication service that you can ever get from today’s telephony market. Our virtual PBX service enables small enterprises to work much like Fortune 500 companies, without any conventional overheads. With our virtual PBX phone service, you are not just getting a PBX phone but a world-class business phone system with all the added features that you would expect on a conventional expensive phone system owned by large companies.