Auto Attendant - Dial by Extension

Dial by extension service is an advanced time saving feature of auto attendants. Hosted PBX phone systems featuring auto attendants are now commonly used in almost all business centers. Auto attendants are best suited for businessmen striving hard to manage their disparate office matters.

For Professional Handling of Calls

Professionally recorded greetings are installed in the auto attendant system to greet the callers. Further, the callers are left with a number of choices. They can get their phone lines connected to the associated extensions. If the particular person is unavailable, they can leave their messages in the voicemail box of the user. Besides dial-by extension, hosted PBX systems offer features such as find me follow me, dial-by-name, fax on demand, email -fax service, voice to email and many more functionalities.

Unifying Communications through a Single Phone Number

Though your workers are functioning at different locations, you can manage the communications effectively utilizing the dial by extension feature installed. Through cell phone numbers or other personal numbers, business people can manage their business matters effectively. The providers of auto attendant systems give connections to all extension phone numbers from a single phone number. This means that the caller is ensured connection to the person he wants to talk to.

Auto Attendants – the Right Way to Impress the Customers

Through this service, any small or medium sized business can create the impression of being a big corporate. The callers are welcomed in a very professional manner. The providers of auto attendants offer 1-4 digit extension numbering for the convenience of the users. The callers can hear the music on hold tone while getting connected to the concerned extensions. On demand, the callers can even get connected to a live receptionist. In case the user is busy or unavailable, the callers can hear the do not disturb mode and go for a voice message option.

Auto Attendant - Call Transfer with Find-me/Follow-me

‘Find-me/follow-me’ is the standard call transferring system in an auto attendant phone system. Facilitating inter-office communications and customer care applications, auto attendants through hosted PBX system have become a perfect addition for all business firms.

To Get Connected to Multiple Departments

To make communication possible throughout all sections of a company, the providers give connections to all extension phone lines. One to four digit multiple extensions can be obtained for each individual extension. The incoming calls are linked to the appropriate personal extensions of the company through a hosted server.

Find-me/Follow me - An All-time Tracking Service

With this sophisticated system in the offices, the employees are never out of reach of the callers. The calls are attended by the auto attendant system, which welcomes the callers with a professional greeting installed in the system. Thereafter, following the directions the callers can reach the right employee. The incoming calls will be automatically rolled into the users’ extension phone lines.

A Perfect Option for People on the Move

While traveling or when not in a specific location, you will not be able to attend the incoming calls. With the aid of auto attendants, the messages will be recorded in the voicemail boxes. A message notification regarding the voice messages will be sent to the users’ cell phone numbers or other alternative numbers provided. The users can check it out later and listen to the voice messages through their personal computer speakers. This ensures you all-time accessibility to the incoming calls to your offices and you need not have fears about losing any important business deal.

Best Startup with the Right Providers

There are numerous providers offering hosted PBX systems featuring auto attendant services, these days. It is important to identify the right providers who can give you quality services. You can activate the auto attendant service in your workplace either through your existing phone number or by making use of a new number.

Auto attendant - Virtual PBX System

A virtual PBX phone system with a full-featured auto attendant is a great addition in workplaces, since with these systems business matters can be managed with ease. This advanced phone system provides all the basic functionalities of a standard phone system through a hosted server.

Helping Business People Stand Ahead of the Competition

Small businesses face a lot of competition in their individual fields and survival is largely dependent on effective communication with clients. Installing sophisticated call management system and hiring staffs for attending calls may enhance the business relations. Since the cost of maintaining these are often high, it is difficult for small business owners to opt for such systems.

A virtual PBX system, with no expensive equipment to install, can greatly help in this regard. With this system installed in the office spaces, you can handle business matters effectively even when you are on the move. You can be in the office or even travel around; incoming calls to your workplace will be directed to your cell phone numbers or other private numbers. Hence, you can build up better business relations with your clients through economical means.

Automatic Attending and Distribution of Calls

This phone system is connected using a single standard phone line. All the incoming calls will be automatically attended, professionally greeted and connected to the appropriate numbers. Unattended calls will roll into your voicemail box. There is no need of employing extra staffs for attending calls since all calls will be professionally handled by this auto-attendant system.

A virtual PBX phone system is fully featured with a number of functionalities including call screening, find-me follow me, dial-by-name, dial-by-extension, voice-to-email, fax to email, cell phone message notify, pager notify, day time and after hour menus, custom menus, caller ID and temporary forwarding of messages.

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Auto Attendant - Voicemail Message Delivery Options

Auto attendant with voicemail delivery options is a great addition for blooming business firms. It functions just like any PBX ACD voicemail system. In this advanced phone service, the voice messages are directed straight to the voicemail boxes of the user. All the communication requirements of business people are easily met by installing this phone system.

Receive All Incoming Calls

The auto attendant can be programmed to greet callers with professionally recorded greetings suitable to the time of call. This system will be of great help at times when you are busy or unavailable. If the calls are left unattended, the callers can leave their messages in the voicemail boxes of the user. While the customers leave the messages in the voicemail boxes of user, they can give a call back, retrieve, forward, save or delete the messages.

High Volume Voicemail Boxes

A standard voicemail box comes with high volume capacity where the callers can store their voice messages. Within no time, the users can retrieve the voice messages that will be immediately notified. Whether it is an individual staff member, numerous departments or information only combination, this service is customized as per the needs of the user. The providers of this service help in transferring multiple voice messages to multiple inbound lines of the users.

Voice to Email Delivery

By the time voice messages are received in the auto attendants, a text message notification will be sent to the user’s cell number. And the message is sent by email to the mail box user’s email address as a .wav audio file. The users can listen to the messages through their computer speakers. As such, every new message will be notified by the providers. The users can forward it to anyone or save it for future reference. With all these professionalized services, auto attendants endow small business firms with the image of a larger one.

Auto Attendant - Features of the Best Telephone Systems

In tune with the increasing business needs of today, auto attendant systems are becoming more common in office environments and are designed to eliminate the need for dedicated telephone operators serving 24 hours. These systems can be programmed to play pre-recorded messages and information and can also reroute calls to other telephone extensions within an office. Auto attendant is one of the significant features of the best telephone systems.

Most of the auto attendant systems available in the market come with many exceptional features and are now made available at much cheaper rates. These auto attendant phone systems provide their services round the clock and can be installed either at your premises or hosted by your private PBX provider.

Modern auto attendant systems are being programmed with professional quality voice and hence callers to your corporate firm will be greeted in a professional manner. These auto attendant systems have detailed audio menus and features such as dial by extension, dial by name, 1-4 digit extension numbering, group dialing, zero out to live operator and more.

The call forwarding facility in auto attendant systems is of great help to callers. The system can easily reroute calls coming to your office phone to alternate numbers such as cell phones and residential telephones, based on the telephone extension they have selected and hence your callers will never have to be disappointed by unattended telephones.

A great deal of customization is offered by auto attendant systems and this includes recording messages in your own voice. The system can also be configured to present different greetings and menus based on the time the calls are received. For callers calling after business hours, the option of voicemail enables recording their messages that can be later played back by your office executives. Thus the system, apart from serving as your dedicated telephone routing system, can also provide better customer care for your business firm, thereby achieving a good reputation for your firm.

Auto Attendant - Transfer Calls around the Office

An auto attendant system allows the incoming calls to be transferred to the users’ phone extensions around the office. This hosted PBX system is capable of providing different connections from a single standard line.

Purpose of an Auto Attendant System

Normally, business people find it difficult to manage the numerous incoming calls to their offices. Due to fear of losing a business deal, they are forced to remain in the offices itself, without being able to travel freely. To tactfully manage such situations, they equip their offices with auto attendant systems. Installing this system is advantageous to startup and small businesses, in that they can assume the image of a well established enterprise.

Benefit from Advanced Features

Mail forwarding, call screening, voicemail forwarding, group dialing and many more activities are programmed in this system for the convenience of the users. With the ‘find me, follow me’ call forwarding service, all the calls coming to the offices will be efficiently transferred to the users’ given numbers. Hence, even when you are in some distant location, you can communicate with the customers freely as if you were in the office.

For individuals, ‘do not disturb’ modes can be programmed. Music on hold, one to four digit extension numbers, dial-by-name, and dial-by-number are integral parts of this system. The auto attendant system can play a professional greeting when attending the calls. The callers can speak to a live operator or direct executive within moments after making calls. The incoming calls can be integrated to home phones or cell phones.

Cutting Down All Standard Telecom Expenses

Unlike standard phone systems, auto attendant systems are free of extra sophisticated hardware. Use of expensive phone equipment is not needed in this system. Hence, the users can save the extra amount they would otherwise have to spend for its maintenance. As auto attendant systems are available at economical rates, the service is highly appealing to small and medium sized businesses. To enable customers to call free of cost, some business firms even equip their offices with toll free numbers.