Virtual PBX Auto Attendant

Virtual PBX phone system integrated with an auto attendant is a huge addition in your organization, as it enables easy handling of business calls. By using this modernized answering system it is possible to reduce the expenses involved in maintaining additional staffs for attending business calls.

The Right Option for Your Business Organization

In the extremely competitive small business arena, maintaining an excellent communication system is vital. With the help of highly sophisticated virtual PBX phone system provided with auto attendant, you can manage all business calls in a professional manner. By using this phone system all features of the standard PBX phone systems can be made available to your callers by making minimum of investments.

Create a Corporate Image with Virtual PBX System

The auto attendant in the system can be customized according to your business requirements. It answers all calls with professionally recorded greeting messages and offers the callers a list of options which includes dial-by-name, dial-by-extension, group dialing, find me follow me call forwarding, voicemail and much more. Based on the option selected by the caller, the calls are directed to the appropriate numbers. It also transfers all unanswered calls to the voicemail boxes of the employees, enabling the callers to leave voice messages. Thereby the chances of missing important business calls can be eliminated. Besides, the system is able to handle multiple calls at the same time. And the routing of calls to the appropriate numbers is carried out without giving busy signals to the callers.

Manage Your Business from Any Preferred Location

By implementing this high-tech phone system a business can be managed from any location, while giving the callers the impression that you are operating from your main office. With the system it is also possible to keep in constant touch with your workforce operating from different geographic locations by using a unique telephone number. Through these advanced features your business organization can be projected as a large conglomerate among your business clients.

Cost-effective Option

For implementing virtual PBX phone system, it is not required to purchase or maintain the costly PBX equipments at your site. The equipments are maintained at the service provider’s site and all the functionalities are offered through a hosted server with the support of high speed Internet or telephone network. As the PBX services are shared among several users, the services are provided at nominal monthly charges.

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Auto Attendant - Features of the Best Telephone Systems

In tune with the increasing business needs of today, auto attendant systems are becoming more common in office environments and are designed to eliminate the need for dedicated telephone operators serving 24 hours. These systems can be programmed to play pre-recorded messages and information and can also reroute calls to other telephone extensions within an office. Auto attendant is one of the significant features of the best telephone systems.

Most of the auto attendant systems available in the market come with many exceptional features and are now made available at much cheaper rates. These auto attendant phone systems provide their services round the clock and can be installed either at your premises or hosted by your private PBX provider.

Modern auto attendant systems are being programmed with professional quality voice and hence callers to your corporate firm will be greeted in a professional manner. These auto attendant systems have detailed audio menus and features such as dial by extension, dial by name, 1-4 digit extension numbering, group dialing, zero out to live operator and more.

The call forwarding facility in auto attendant systems is of great help to callers. The system can easily reroute calls coming to your office phone to alternate numbers such as cell phones and residential telephones, based on the telephone extension they have selected and hence your callers will never have to be disappointed by unattended telephones.

A great deal of customization is offered by auto attendant systems and this includes recording messages in your own voice. The system can also be configured to present different greetings and menus based on the time the calls are received. For callers calling after business hours, the option of voicemail enables recording their messages that can be later played back by your office executives. Thus the system, apart from serving as your dedicated telephone routing system, can also provide better customer care for your business firm, thereby achieving a good reputation for your firm.