Features of an Auto Attendant System

The auto attendant is a fundamental feature in any virtual PBX phone system and is integrated with a number of call management functions. It helps to manage your business calls in a competent manner. Besides, your business will assume the image of a Fortune 500 company, bringing you more credibility.

An Exceptional Choice for Your Business Office

The auto attendant system features dial by name, dial by extension, 1-4 digit extension numbers, zero out to live operator, find me follow me call forwarding, call screening, call waiting, voicemail, fax, fax to email, caller identity and more. The auto attendant system acts as a live receptionist. It greets all the callers with professional sounding welcome messages and routes the calls to the right destinations based on the preferences made by the caller. It can be programmed to play personalized greeting messages based on business hours, non-business hours, weekdays and holidays. The system can manage multiple calls at the same time and the entire call transferring process is carried out without giving busy signals to the callers.

You’ll Never Miss a Business Call Again

With the find me follow call forwarding feature, the auto attendant forwards all the calls to your official numbers to alternate phone extension numbers, including cell numbers. Therefore you can keep in constant touch with your customers and workforce, regardless of your location. The auto attendant redirects all unanswered calls to the voicemail system, where the callers can leave voice messages. Calls are also routed to the voicemail system when all the phone lines are busy. This ensures that you don’t miss any important business calls.

Budget-friendly Option

In order to capitalize on the diverse call management features of the auto attendant system, it is not necessary to maintain any expensive PBX equipment in your office. All equipment is kept at the site of the service provider. The PBX services are offered through a hosted server using high speed Internet or telephone connections. As the hosted PBX services are shared among a number of users, you can utilize the services at reasonable monthly charges.

Technorati Tags: auto attendant, virtual pbx, hosted pbx, pbx phone system

Hosted PBX Auto Attendant

The innovative hosted PBX auto attendant system effectively handles all incoming calls to a business office in a proficient manner, providing a better interface to the callers.

Project the Image of a Flourishing Company

The auto attendant acts as a virtual receptionist answering all the calls with professional sounding greeting messages. It provides the callers with a set of options such as dial by name, dial by extension, zero out to live operator and so on. The system can manage multiple calls at the same time. The call routing process is carried out without giving busy signals to the callers. The professionalism of the system will give the impression that your company is a flourishing one.

Superior Call Forwarding Options

Hosted PBX auto attendant comes with exciting features such as call conferencing, call waiting, find me follow me call forwarding, voicemail, fax, fax to email and more. With the find me follow me call forwarding feature, all incoming calls can be forwarded to the set of alternate phone numbers provided by the employees including their cell numbers. When the calls are not answered within a specific number of rings or when all the lines are busy, the calls are routed to the voicemail system. The voicemails can also be forwarded to your email account as audio file attachments.

Affordable and Reliable Communication Choice

In order to utilize hosted PBX auto attendant services, you need not install and maintain costly PBX equipment at your site since these are kept at the site of the service provider. The PBX services are offered through a hosted server with the help of high bandwidth Internet connection or telephone network. As the PBX services are shared among a number of users, these services are available at affordable monthly charges.

Technorati Tags: virtual pbx, pbx systems, hosted pbx, pbx phone system

Automated Phone Attendant

Automated phone attendant, the core constituent of the hosted PBX phone system, handles all incoming calls in a professional manner making your business resemble a multinational company. It is an effective substitute for a live receptionist.

Exceptional Call Handling Features

The automated phone attendant answers all calls with professional sounding customized welcome messages. It can be programmed to play different salutation messages during office hours, after office hours, day of the week, weekends and holidays.

The auto attendant offers a set of options such as dial by name, dial by extension, do not disturb mode, zero out to live representative and more to the callers. It routes the calls to the appropriate extensions. When calls are unattended or if all lines are busy, calls are redirected to the voice mail system, where the callers can leave voice messages. The system can handle multiple calls at the same time without sending line busy signals to the callers.

Control Your Business from Any Preferred Location

The find me follow me call forwarding feature transfers the calls to remote extensions such as your alternate numbers, including cell phone numbers. Thereby you can control your business from any geographic location. This facility eliminates any possibility of missing important business calls and facilitates round the clock contact with your workforce operating from different locations. Automated phone attendant eliminates the need to appoint additional staffs for attending calls and reduces your operating expenses considerably.

An Affordable Option

For utilizing the features of the automated phone attendant in hosted PBX system, you need not buy or maintain pricey PBX hardware in your premises since these are kept at the service provider’s site. PBX services are offered through a hosted server using high bandwidth Internet or dedicated telephone networks. The PBX services are shared among a number of users and are therefore affordable.

Technorati Tags: virtual pbx, auto attendant, hosted pbx, auto attendant phones