Virtual Office and Answering Service

In order to achieve your unique business goals, it is important to create a good impression on your clients and business partners. This is where an efficient telecommunication system becomes significant. By implementing hosted PBX virtual office and answering service, small businesses can establish a strong business presence in any preferred location without actually setting up offices.

Enjoy Sophisticated Call Management Features

A hosted PBX phone system is integrated with advanced call management functions. These include voice mail, fax, call conferencing fax to email, automatic call distribution system (ACD) for handling massive number of calls, auto attendant, find me follow me call forwarding, call waiting and many more. You can incorporate all these sophisticated features in your existing local phone number or toll free number. In addition, you can also maintain any number of extension phone lines using these phone numbers.

Major Advantages

For small and medium business organizations, hosted PBX virtual office and answering service is a real benefit. The major advantage of using this service is that you can significantly reduce the business expenses involved in maintaining physical infrastructure as well as additional workforce. With the support of advanced call handling features, you can enhance the productivity of your employees.

Incoming calls to these virtual local phone numbers can be transferred to any of the alternate telephone numbers you have provided. Customers can therefore contact you and your employees at local call rates even when you are away from your office. Unanswered calls are managed by the voice mail system, enabling the callers to leave voice messages. This ensures that you don’t miss any important business calls.

Expand Your Business in a Cost-effective Manner

Providers of hosted PBX virtual office and answering service maintain all the necessary equipment in their premises. So, small business owners are spared the hassle of buying and maintaining such equipment. The PBX services are provided through a hosted server using high bandwidth Internet or dedicated telephone networks. The monthly charges are affordable since the services are shared among a number of users.

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Automated Phone Answering System

By implementing an automated phone answering system, you can manage your business calls in a professional manner, and project a superior business image among your clients and associates. It also helps to reduce the expenses involved in maintaining additional staff for answering calls.

With the support of automated phone answering system you can offer your callers an interface similar to that found in expensive phone systems. The system has major call answering features such as auto attendant, find me follow me call forwarding, call waiting, call conferencing, voice mail, fax to email, caller identity and more.

Handles Business Calls in a Competent Style

The auto attendant in the automated phone answering system attends all calls with professional sounding greeting messages. It offers the callers a set of options such as dial by name, dial by extension, zero out to live operator, 1-4 digit extensions and more. Depending on the choice made by the callers, calls are transferred to the right destinations. Multiple calls can be handled simultaneously without giving line busy signals for the callers.

Communication from Remote Locations Made Easy

By using the find me follow me call forwarding feature integrated in the automated phone answering system, calls to the official numbers can be redirected to your alternate extension phone numbers including residential and cell numbers. Thus you can operate your business using a single phone number from any location.

The system redirects unanswered calls to the voicemail box, so that the callers can leave voice messages. Calls are also routed to the voicemail system when all phone lines are busy. Voice messages can be transferred to your email account as audio file attachments. The arrival of new messages can be notified on your cell number or pager.

Economic Call Management Alternative

Automated phone answering system can be implemented without installing expensive PBX equipment in your office, since it is maintained at the site of the service provider. The Virtual PBX services are offered through a hosted server using high speed Internet connection or dedicated telephone network. As the services are shared among a number of users, you can make use of the services at economic monthly charges.

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Telephone Automated Attendant System

With the support of a telephone service with automated attendant system, business calls can be managed in a truly professional style. Besides, your callers can be provided with a superior communication interface. Automated attendant system is integrated with a wide range of excellent call manipulation features, and is therefore preferred by numerous business owners.

Additional Workforce Not Necessary for Answering Calls

By implementing a telephone service with automated attendant system you can meet your business communication requirements by making minimum investment. Moreover, you can avoid the expenses involved in appointing additional reception staff for answering telephone calls. The virtual PBX system answers the calls to your local phone numbers or toll free numbers with appropriate salutation messages. It can be programmed to provide personalized greeting messages for the callers depending on business hours, non business hours, weekdays and holidays.

To route the calls to the exact extension lines, the automated attendant offers the callers with a menu of options such as dial by name, dial by extension, zero out to live operator and more. It can control multiple calls concurrently and execute the call transferring process without sending busy tones to the callers.

Remain in Touch with Your Clients from Remote Locations

The system can roll the calls from your official numbers to your personal telephone numbers, including cell numbers, using the find me follow me call forwarding feature. All unattended calls are transferred to the voice mail system, where the callers can leave voice messages. The system thus ensures that every single call from your clients is managed properly.

To take advantage of exceptional call management functionalities with the automated attendant system integrated in your telephone, it is not necessary to install and maintain any expensive PBX hardware in your site. The required equipments are maintained at the site of the service provider.

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Automated Answering System

By implementing hosted PBX automated answering system you can manage your business calls more efficiently and accomplish your business objectives rather effortlessly. Moreover, you can project your organization as a well-established one.

Allows Frequent Communication with Your Clients

With the support of hosted PBX automated answering service callers can be provided with an interface similar to that found in advanced telephone systems. The system is integrated with excellent call management features such as auto attendant, find me follow me call forwarding, call waiting, caller identity, voice mail, fax, fax to email and lots more. The significant advantage of using this system is that it is not required to appoint additional staff for answering the calls. You can remain in touch with your workforce and business clients all the time using a single telephone number.

Designed with Superior Call Answering Functions

The auto attendant in an automated answering system receives all the calls with professionally recorded greeting messages. It offers the callers a set of options such as dial by name, dial by extension, zero out to live operator and more. Depending on the choice made by the caller, calls are transferred to the right destinations. It can manage multiple calls at the same time without giving line busy signals to the callers.

Calls to the official numbers can be routed to alternate extension phone numbers provided by the employees including cell numbers, using the find me follow call forwarding feature. In case you are unavailable, calls are redirected to the voice mail system, wherein the callers can leave voice messages. Calls are also transferred to the voice mail box when all phone lines are busy.

Affordable Communication Option

In order to utilize the PBX features, you are not required to buy or maintain any expensive PBX equipment at your site since these are kept at the site of the service provider. The PBX services are offered through a hosted server using high speed Internet connection or telephone network. As the PBX services are shared among numerous users, these services can be utilized at economic monthly charges.

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Auto Attendant Voicemail Telephone System

A PBX telephone system with auto attendant and voice mail facilities can work wonders for your small business organization. With such a phone system, you can create the impression that yours is a flourishing business enterprise.

Communication System with Powerful Call Handling Features

With the support of hosted PBX auto attendant voicemail telephone system, you can handle incoming calls in a professional style. This telephone system offers the callers powerful call management features that are normally found in sophisticated phone systems maintained by big conglomerates. These features include find me follow me call forwarding, voice mail, call waiting, call conferencing, fax, fax to email, auto attendant and more.

The auto attendant greets the callers with appropriate welcome messages and offers a variety of menu options such as dial by name, dial by extension and more. The system can efficiently handle numerous calls at the same time. It performs call redirecting without providing busy tones to the callers. With find me follow me call forwarding facility, calls to your official numbers will be forwarded to your alternate phone numbers, including cell numbers.

No More Missed Calls

The auto attendant voice mail telephone system forwards the calls that remain unanswered after a certain number of rings to the voice mail system, so that the callers can leave voice messages. Calls are transferred to the voicemail box during hectic business hours and when all the telephones lines are busy. The system can also forward these voice messages to your email account as audio file attachments.

To enjoy all the benefits of an auto attendant voicemail telephone system you are not required to set up expensive equipment in your premises. All required equipment is kept at the site of the service provider. The PBX features are offered through a hosted server using high speed Internet or telephone network. The services are shared among numerous users, and are provided at economic monthly charges.

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Live Virtual Receptionist - Benefits for Your Business

To stay ahead in the competitive business world, incoming calls to your office must be handled efficiently, as missing calls at times can be damaging to your business. A hosted PBX phone system incorporated with live virtual receptionist guarantees numerous benefits for your business organization, since this system takes care of all calls in the most efficient manner.

Enhance Your Business Image

The live virtual receptionist receives all incoming calls with professional sounding greeting messages. This system can be programmed to present personalized greeting messages based on business hours, non business hours, weekdays and holidays. It can give callers information regarding your products and services. Callers are also given a set of options such as dial by name, dial by extension and more. Calls are routed to the appropriate extensions depending on the option selected by the caller.

Calls to your official numbers can be forwarded to your alternate phone numbers including cell numbers. Therefore you can control your business from any remote location using a unique phone number and still create the impression that you are answering from your corporate office.

No More Missed Calls

The live virtual receptionist transfers unanswered calls to the voice mail box of the employees, allowing the callers to leave voice messages. Calls are routed to the voice mail system when all phone lines are busy. This ensures that you’ll never miss important business calls. Multiple calls can be handled at the same time, without providing busy signals for the callers.

With a live virtual receptionist you can reduce the expenses involved in maintaining additional staffs for attending calls. Moreover, it is possible to increase the efficiency of your workforce and accomplish your business goals rather effortlessly.

Beneficial Alternative for Your Business

Live virtual receptionist benefits can be enjoyed without purchasing expensive PBX equipments. All the equipments are preserved at the site of the service provider and the services are offered through a hosted server using high speed Internet or telephone networks. The PBX services are shared among numerous users and are therefore available at reasonable monthly rates.

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Features of an Auto Attendant System

The auto attendant is a fundamental feature in any virtual PBX phone system and is integrated with a number of call management functions. It helps to manage your business calls in a competent manner. Besides, your business will assume the image of a Fortune 500 company, bringing you more credibility.

An Exceptional Choice for Your Business Office

The auto attendant system features dial by name, dial by extension, 1-4 digit extension numbers, zero out to live operator, find me follow me call forwarding, call screening, call waiting, voicemail, fax, fax to email, caller identity and more. The auto attendant system acts as a live receptionist. It greets all the callers with professional sounding welcome messages and routes the calls to the right destinations based on the preferences made by the caller. It can be programmed to play personalized greeting messages based on business hours, non-business hours, weekdays and holidays. The system can manage multiple calls at the same time and the entire call transferring process is carried out without giving busy signals to the callers.

You’ll Never Miss a Business Call Again

With the find me follow call forwarding feature, the auto attendant forwards all the calls to your official numbers to alternate phone extension numbers, including cell numbers. Therefore you can keep in constant touch with your customers and workforce, regardless of your location. The auto attendant redirects all unanswered calls to the voicemail system, where the callers can leave voice messages. Calls are also routed to the voicemail system when all the phone lines are busy. This ensures that you don’t miss any important business calls.

Budget-friendly Option

In order to capitalize on the diverse call management features of the auto attendant system, it is not necessary to maintain any expensive PBX equipment in your office. All equipment is kept at the site of the service provider. The PBX services are offered through a hosted server using high speed Internet or telephone connections. As the hosted PBX services are shared among a number of users, you can utilize the services at reasonable monthly charges.

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Hosted PBX Auto Attendant

The innovative hosted PBX auto attendant system effectively handles all incoming calls to a business office in a proficient manner, providing a better interface to the callers.

Project the Image of a Flourishing Company

The auto attendant acts as a virtual receptionist answering all the calls with professional sounding greeting messages. It provides the callers with a set of options such as dial by name, dial by extension, zero out to live operator and so on. The system can manage multiple calls at the same time. The call routing process is carried out without giving busy signals to the callers. The professionalism of the system will give the impression that your company is a flourishing one.

Superior Call Forwarding Options

Hosted PBX auto attendant comes with exciting features such as call conferencing, call waiting, find me follow me call forwarding, voicemail, fax, fax to email and more. With the find me follow me call forwarding feature, all incoming calls can be forwarded to the set of alternate phone numbers provided by the employees including their cell numbers. When the calls are not answered within a specific number of rings or when all the lines are busy, the calls are routed to the voicemail system. The voicemails can also be forwarded to your email account as audio file attachments.

Affordable and Reliable Communication Choice

In order to utilize hosted PBX auto attendant services, you need not install and maintain costly PBX equipment at your site since these are kept at the site of the service provider. The PBX services are offered through a hosted server with the help of high bandwidth Internet connection or telephone network. As the PBX services are shared among a number of users, these services are available at affordable monthly charges.

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Benefits of Virtual PBX Phone System

Now small business organizations can enjoy all the benefits of a virtual PBX phone system, without making capital investments. By implementing the system you can manage incoming calls in a professional manner.

Virtual PBX phone system is incorporated with an array of sophisticated features such as auto attendant, find me follow me call forwarding, call conferencing, call waiting, voicemail, fax, and fax to email. The major benefits include:

• Saves operating costs: since you needn’t maintain expensive PBX equipments in your premises.
• Offers geographical flexibility: your workforce can operate from any location.
• Can create a local presence: using virtual phone numbers, business presence can be established in any locality.
• Scalability: multiple extensions can be maintained.
• Credibility: can provide an image of a professional company.

Offers Quality Customer Support

The auto attendant in the system receives incoming calls with professional sounding greeting messages. It offers a menu of options to the callers such as dial by name, dial by extension and more. Routing of calls to the appropriate extensions is carried out according to the option selected by the callers. The system can manage multiple calls at the same time without sending busy signals to the callers.

The find me follow me call forwarding feature forwards incoming calls to your alternate numbers including cell phone numbers. Therefore you can manage your business from any location. If the calls are not answered within a specific number of rings or if all the lines are busy, they are routed to the voicemail system, wherein the callers can leave voice messages. This facility enables you to remain in touch with your customers round the clock.

Cost-effective Communication Choice

The PBX services are offered through a hosted server with the support of high bandwidth Internet connection or dedicated telephone network. As the PBX services are shared among several users, they are offered at affordable monthly rates.

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Automated Phone Attendant

Automated phone attendant, the core constituent of the hosted PBX phone system, handles all incoming calls in a professional manner making your business resemble a multinational company. It is an effective substitute for a live receptionist.

Exceptional Call Handling Features

The automated phone attendant answers all calls with professional sounding customized welcome messages. It can be programmed to play different salutation messages during office hours, after office hours, day of the week, weekends and holidays.

The auto attendant offers a set of options such as dial by name, dial by extension, do not disturb mode, zero out to live representative and more to the callers. It routes the calls to the appropriate extensions. When calls are unattended or if all lines are busy, calls are redirected to the voice mail system, where the callers can leave voice messages. The system can handle multiple calls at the same time without sending line busy signals to the callers.

Control Your Business from Any Preferred Location

The find me follow me call forwarding feature transfers the calls to remote extensions such as your alternate numbers, including cell phone numbers. Thereby you can control your business from any geographic location. This facility eliminates any possibility of missing important business calls and facilitates round the clock contact with your workforce operating from different locations. Automated phone attendant eliminates the need to appoint additional staffs for attending calls and reduces your operating expenses considerably.

An Affordable Option

For utilizing the features of the automated phone attendant in hosted PBX system, you need not buy or maintain pricey PBX hardware in your premises since these are kept at the service provider’s site. PBX services are offered through a hosted server using high bandwidth Internet or dedicated telephone networks. The PBX services are shared among a number of users and are therefore affordable.

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Auto attendant - Automated Call Answering

Auto attendant - automated call answering facility manages all your incoming calls in a professional manner and augments your business image. The auto attendant comes along with the hosted PBX phone system and is designed with remarkable call management functions. All the functions can be conveniently integrated into your existing local or toll free phone number.

A Wonderful Virtual Receptionist

Auto attendant acts as a virtual receptionist, answering all the calls with professional sounding salutation messages. It can be programmed to play customized greeting messages based on business hours, after business hours, day of the week, time and holidays. It offers a set of options such as dial by name, dial by extension, zero out to live operator, group dialing and more to the callers. Transferring of calls to the appropriate extensions is carried out depending on the caller’s choice. It even handles multiple calls at the same time without sending line busy signals to the callers.

Exclusive Call Routing Features

The find me follow me call forwarding facility transfers incoming calls to the alternate set of phone numbers, including cell numbers of the employees. Therefore you can communicate with your customers from any remote location and still give your callers the idea that you are answering from your business office.

Unanswered calls are routed to the voicemail box, allowing the callers to leave voice messages. This advanced feature further eliminates any possibility of missing important business calls. Calls are also routed to the voicemail system when all the lines are busy.

An Affordable Communication Alternative

Auto attendant facility in hosted PBX can be enjoyed without maintaining costly PBX equipments at your site. All the required equipments are kept at the site of the service provider. The PBX services are offered through a hosted server with the support of a high bandwidth Internet connection or telephone network. PBX services, being shared among many users, are provided at reasonable monthly charges.

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Virtual PBX Auto Attendant

Virtual PBX phone system integrated with an auto attendant is a huge addition in your organization, as it enables easy handling of business calls. By using this modernized answering system it is possible to reduce the expenses involved in maintaining additional staffs for attending business calls.

The Right Option for Your Business Organization

In the extremely competitive small business arena, maintaining an excellent communication system is vital. With the help of highly sophisticated virtual PBX phone system provided with auto attendant, you can manage all business calls in a professional manner. By using this phone system all features of the standard PBX phone systems can be made available to your callers by making minimum of investments.

Create a Corporate Image with Virtual PBX System

The auto attendant in the system can be customized according to your business requirements. It answers all calls with professionally recorded greeting messages and offers the callers a list of options which includes dial-by-name, dial-by-extension, group dialing, find me follow me call forwarding, voicemail and much more. Based on the option selected by the caller, the calls are directed to the appropriate numbers. It also transfers all unanswered calls to the voicemail boxes of the employees, enabling the callers to leave voice messages. Thereby the chances of missing important business calls can be eliminated. Besides, the system is able to handle multiple calls at the same time. And the routing of calls to the appropriate numbers is carried out without giving busy signals to the callers.

Manage Your Business from Any Preferred Location

By implementing this high-tech phone system a business can be managed from any location, while giving the callers the impression that you are operating from your main office. With the system it is also possible to keep in constant touch with your workforce operating from different geographic locations by using a unique telephone number. Through these advanced features your business organization can be projected as a large conglomerate among your business clients.

Cost-effective Option

For implementing virtual PBX phone system, it is not required to purchase or maintain the costly PBX equipments at your site. The equipments are maintained at the service provider’s site and all the functionalities are offered through a hosted server with the support of high speed Internet or telephone network. As the PBX services are shared among several users, the services are provided at nominal monthly charges.

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Hosted PBX - Virtually Communicate Anywhere

By implementing a hosted PBX phone system with flexible features, you can virtually communicate with your potential customers from anywhere at any convenient time. In order to manage your business calls in a proficient manner, hosted PBX systems are incorporated with all the highly sophisticated features of expensive premise based PBX phone systems. These features include auto attendant, caller ID, call conferencing, find me follow me call forwarding, voice mail, fax, fax to email, music on hold and many more. All these features of the hosted PBX system can be integrated with your existing local or toll free number. A hosted PBX system will help you meet your business communication requirements by making minimum investment.

Excellent Communication System with Advanced Call Routing Features

The auto attendant included in the system answers the calls with professional sounding greeting messages and offers the callers a set of choices such as dial-by-name, dial-by-extension and more. Based on the option chosen by the caller, the calls are transferred to the right persons or departments.

Routing of calls to the alternate set of numbers provided by the employees can be accomplished with the find me follow me call forwarding feature. This feature enables to transfer the calls even to the cell phone numbers of the employees. Unanswered calls are redirected to the voice mail box of the employees, where the callers can leave voice messages. Thus the chances of missing important business calls can be avoided. This advanced phone system also has the facility to transfer the voice messages to the email addresses of employees.

A Cost-effective Telecommunication Alternative

For utilizing the hosted PBX service, you are not required to mount and maintain costly PBX equipments in your office. The equipments required are maintained at the site of the service provider. The PBX phone services are offered through a hosted server using high speed Internet connection or dedicated telephone networks. The PBX services are shared among a number of users and therefore the services can be availed of at affordable monthly charges.

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Hosted PBX - Manages Incoming Calls

A hosted PBX phone system manages the incoming calls of your business organization in an extremely proficient manner. This is done with the help of highly sophisticated PBX features integrated in the system.

The Hosted PBX Advantage

By implementing a hosted PBX phone system, you can maintain excellent business communication within and outside your organization and accomplish your business objectives without making hefty investments. With the help of this system it is even possible to make long distance calls at a fraction of the actual cost.

The best part of this service is that you are not required to install and maintain expensive PBX equipment in your office premises. All these are maintained at the site of the service provider and the PBX services are offered through a hosted server with the support of high speed Internet or dedicated telephone connection.

Overview of Call Routing Features Integrated in the System

The hosted PBX system efficiently manages all incoming calls and routes them to the different departments or extensions simultaneously without sending busy signals to the callers. In order to handle your business calls, the system is integrated with features such as auto attendant, find me follow me call forwarding, caller identity, voice mail, fax to email, call conferencing, music on hold and more.

The auto attendant in the system receives the incoming calls with professional business greeting messages. It offers the callers a set of options such as dial by name and dial by extension, and transfers the calls to the right departments or extensions, based on the option chosen by the caller. The find me follow me call forwarding feature allows transferring the incoming calls to your alternate personal numbers including cell numbers and therefore you can manage your business from any preferred location.

Voice Mail and Email Features

The system also has the facility to route unanswered calls to the voice mail box of the employee so that the callers can leave voice messages. Besides, voice messages can be directed to your email account as audio file attachments. These messages can be opened in your laptop even when you are on the move. All these features ensure that you don’t miss important business calls from your customers.

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Hosted PBX - Call Control Features

By implementing a hosted PBX phone system integrated with superior call control features, small businesses can manage their incoming calls in a professional manner and thus accomplish vested business objectives rather easily.

Incorporated with High-tech Call Control Features

A hosted PBX system with sophisticated call control features enables you to establish yourself in the competitive area of business. This communication system is integrated with all the features that are normally available in conventional premise based phone systems. These include auto attendant, find me follow me call forwarding, call conferencing, voice mail, fax, fax to email, music on hold, caller identity and many more.

The auto attendant provided in the system completely eliminates the need of appointing additional staffs for answering the calls. It receives all the calls with professional sounding salutation messages and offers the callers a set of options such as dial by name, dial by extension and more. Routing of calls to the right destinations is carried out depending on the choice made by the caller.

The advanced call control feature find me follow me call forwarding allows the transferring the official calls to the personal numbers of employees including their cell phone numbers. Therefore your business can be operated uninterruptedly from anywhere, regardless of location.

In order to avoid chances of missing important business calls, the system is provided with voice mail feature. The unanswered calls are routed to the voice mail box of the employees, so that the callers can leave voice messages. Besides, these voice messages can be delivered to the employee’s email address so that they can be checked later using a computer.

Ensured with Manifold Benefits

The major benefit of using a hosted PBX system is that it is possible to maintain constant contact with all the distant customers as well as your employees placed at different locations. Moreover, advanced call control features can be integrated to your existing local or toll free phone number and thus the expenses involved in maintaining additional lines can be reduced. The system also helps to increase the efficiency of your employees.

The Right Communication Choice for Your Company

At present the features of the hosted PBX system can be utilized without purchasing and mounting expensive PBX hardware at your business premises. The equipments are preserved at the site of the service provider and the functions are offered with the support of high speed Internet or telephone connection. You can avail of the PBX functionalities at reasonable monthly charges as the services are shared among a number of users.

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Hosted IP PBX - Features and Benefits

Hosted IP PBX phone system is integrated with an assortment of features and its benefits can be experienced without making huge investments. It is considered a convenient and economic telecommunication option for small business organizations.

Major Features and Benefits of IP PBX System

In order to manage your business calls in a proficient manner, the system is integrated with sophisticated features. These include auto attendant, call transferring, caller ID, find me follow me call forwarding, voice mail, fax, fax to email, music on hold and many more. All these features offer the callers the very same interface that is incorporated in conventional PBX phone systems. The major benefits of implementing hosted IP PBX system are the following:

• Enhances your business image
• Considerably reduces your business expenses
• Long distance calls can be made at local charges
• Calls between extensions can be made at reduced call rates

Designed with Exceptional Call Handling Features

The auto attendant feature in the system answers all the calls with professionally recorded welcome messages. It provides the callers a set of choices such as dial-by-name, dial-by-extensions and routes the calls to the appropriate department or workforce based on the option preferred by the callers.

Through the advanced find me follow me call forwarding feature, incoming calls can be efficiently directed to the other numbers provided by the employees, including cell phone numbers. By using this feature you can manage your business from any location and still provide the callers with the idea that you are operating from your office. Moreover, the system automatically transfers the unattended calls to the voicemail box of the employees where the callers can leave voice messages.

Another benefit of a hosted IP PBX phone system is that you can communicate with all the employees operating from various geographical locations using a single phone number, rather easily. By using the system multiple calls can be managed at the same time. The system routes all calls without sending busy signals to the callers.

Cost-effective Communication System for Your Organization

For enjoying the features of a hosted PBX system it is not necessary to purchase and maintain costly PBX equipments in your office. The equipments are maintained at the service provider’s site and the PBX services are offered through a hosted server using high speed Internet or dedicated telephone connection. The PBX services are shared among a number of users and therefore all the services can be availed at economic monthly charges.

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Business VoIP Auto-attendant

With the support of a business VoIP phone system incorporated with auto-attendant it is possible to maintain an excellent communication system in your business organization and enhance your business image.

Handle Your Business Calls in a Professional Manner

The auto attendant integrated in the business VoIP phone system manages all business calls in a professional manner. Therefore it is not required to maintain additional staff for attending calls; this means that you can reduce your business expenses considerably. The system receives all the calls with professional sounding greeting messages. It can be customized to play greeting messages based on the time and day such as office hours, after office hours, weekends and holidays.

Auto attendant offers the callers a set of options such as dial by name, dial by extension, zero out to live operator and more. The calls are routed to the appropriate departments or employees based on the option selected by the caller. It can handle multiple calls at the same time without giving busy signals to the callers.

Communicate with Your Business Clients from Any Location

The VoIP auto attendant can transfer all incoming calls to the set of alternate numbers including cell phone numbers provided after a specific number of rings. This feature is normally referred as find me follow me call forwarding. This feature enables you to control your business from any location and still give the callers the impression that you are answering from your corporate office. The system transfers unanswered calls to the voicemail system, where the callers can leave voice messages. This further avoids the chances of missing important business calls. The system is also proficient enough to transfer the voice mails to the email account of employees as audio file attachments so that it can be later checked using a computer. Thus you can maintain contact with your customers even when you are on the move.

Cost-effective Communication Choice

For utilizing the features of business VoIP phone system included with auto-attendant, it is not required to purchase or maintain costly PBX equipments in your office premises. The equipments are maintained at the site of the service provider and the services are offered through a hosed server with the help of high bandwidth Internet or telephone connection. The PBX services are shared among a number of users and therefore it can be availed of at reasonable monthly charges.

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Hosted PBX Phone System with Robust Telephone Features

Hosted PBX is an efficient phone system with robust and hi-tech telephone features for improving both internal and external communication of small and medium sized business enterprises. With the advent of many digital gadgets and services, the PBX telephone system is now become systematic and affordable to all. The hosted PBX offers a highly advanced communication system without the users having to install any hardware or software in their offices. The PBX system is provided over the internet and therefore this hosted PBX is also known as VOIP or IP PBX telephone systems.

PBX Systems with Multiple Functions

PBX (Private Branch Exchange) telephone system incorporates multiple functions to make business communication effective and systematic. This system facilitates receiving numerous calls simultaneously and these calls are managed so skillfully that your phone never gives a busy signal. The hosted PBX provides various other options such as dial by name or dial by service, voice to e-mail, delivery of e-mail messages, fax service, caller ID, call screening, music on hold and more. All these features give your business the image of a professional business institution and make it more reliable.

Hosted PBX for Systematic Business Communication

PBX systems help in building up a systematic and effective communication system for both small and medium sized business enterprises. This hosted PBX system comprises highly beneficial features such as auto attendant, voicemail and virtual receptionist.

• Auto attendant: This system helps in handling all the incoming calls systematically. The callers are welcomed with recorded greetings and are provided with a dial by directory or dial by name option to route them to the right extensions.
• Voicemail: if a call is left unattended, the caller will be provided with voicemail option so that he can leave messages in the voicemail box.
• Virtual receptionist: this system facilitates to operate your phone even during off-hours and weekends without keeping live receptionists in the office. The calls are attended from the premises of the service provider.

Several service providers offer highly organized and affordable hosted PBX phone system with many robust telephone features. These systems definitely help in imparting the image of a leading corporate to small and medium sized enterprises.

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Virtual PBX - Call Answering Features

Virtual PBX phone systems integrated with superior call answering features enable you to present an image of a large corporation among your business clients.

For every business organization an excellent telecommunication system is essential to achieve the set goals. By implementing a virtual PBX phone system integrated with fully automated call answering and routing features it is possible to control your business from any location of your preference. This advanced phone system is provided with innovative features such as auto attendant, call transferring, find me follow me call forwarding, caller ID, voicemail, fax, fax to email, call screening, music on hold and many more.

Smart Choice for Your Business Firm

The auto attendant integrated in the system answers the calls with professionally sounding greeting messages. These messages can be customized for business and non-business hours. Options such as dial by name, dial by extension and call forwarding are provided for efficient routing of the calls. This system can even be programmed to provide the callers with sufficient details about your business, products and services. With the help of the call forwarding facility, incoming calls can be directed to the other numbers provided by the employees including their cell phone numbers. Therefore the chances of missing important business calls can be further reduced.

If the call remains unanswered, the callers are directed to the voicemail box of the employee where they can leave their messages. By using hosted PBX phone system multiple calls can be answered at the same time and transferring of calls carried out without giving busy signals to the caller. All these facilities give the callers the impression that they are dealing with a highly professional company.

Implement Affordable PBX Service in Your Business Firm

In order to utilize the PBX phone services, it is not required to purchase or mount expensive PBX equipment on your office. The required equipment is maintained at the service provider’s site. The PBX services are offered through a hosted server with the support of high speed Internet or telephone network. Since these services are shared among several users, small businesses can avail of premium services at an affordable monthly rate.

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Virtual PBX Phone Systems - Auto Attendant

The auto attendant feature in Virtual PBX phone systems eliminates the need for a telephone operator or receptionist in your office. Integrated with various advanced calling features, the automated attendant can efficiently handle your business communication needs. The automatic call answering system is beneficial for small businesses and start-up businesses in building up a flourishing business image.

Auto attendant is one of the most significant features of a virtual PBX phone system. All processes, from call attending to call routing, are managed effectively by the auto attendant. Call handling with features such as custom menus, dial by name, dial by extension, caller ID, call screening, call transfer, call waiting, call forwarding, music on hold and much more are available with auto attendant.

When your callers make calls to your main business number, the virtual receptionist receives the calls with professional business greetings and provides various routing options. You can create custom call scripts and schedule professional business greetings to be played during business hours or after hours. Callers can choose from dial by name and dial by extension menu options.

The virtual attendant provides a full array of communication features that provide a unified image to your business. Find me follow me call forwarding facility in auto attendant diverts your busy calls to various extensions including your residence phone or cell phone, so that you will never miss any important client call. When callers are placed on hold, a custom audio file is played. With call screening feature, you can either accept the call or send it directly to voicemail.

The auto attendant can effectively handle multiple calls coming to your office. You can manage your calls and messages effortlessly, regardless of your location. Through easy to use web application, you can configure all auto attendant features.

Technorati Tags: virtual pbx, auto attendant, virtual pbx voip, pbx phone systems

The next one name sensation

When I say professional recording artist, what is the first thing that comes to mind? You probably thought about a singer like Rhianna or Beyonce. However, to me it means something different. I like to tell my friends I am a professional recording artist because I do a lot of the professional recordings here at AccessDirect. We offer several voice options as well as instructions if you wish to record yourself.

I have noticed that recording a greeting for the first time seems to be the most difficult part of using our service. Lucky for you, that is where I come in. But if you still would like to record it yourself, here are a few helpful hints to make sure your greeting sounds like a professionally recorded greeting.

• Plan out exactly what you want the greeting to say, write it down or type it up so you know you have it perfect.
• Read your greeting out loud a few times before you record it to make sure it flows off of your tongue with no snags
• When you record it use a towel (a washcloth works the best) to help filter out background sounds
• Make sure you listen to your recording to make sure you like the way it sounds. If you don’t like it, keep recording it until you do or have one of our professional recording artists record it for you.
• Lastly and most important, make sure you save your greeting.

Your greeting is the most influential part of your entire programming. It is the first impression your customers receive about your company; make it count.

Technorati Tags: virtual pbx, auto attendant, hosted pbx, pbx phone systems

PBX Phone System - Virtual Auto Attendant

A PBX phone system with powerful virtual auto attendant feature can efficiently handle all incoming calls in a business organization. Virtual auto attendant provides a number of benefits for all types of businesses. The hosted PBX offers all the basic features of a standard PBX system as well as many advanced phone features through sophisticated VoIP technology.

The most innovative feature of a hosted PBX system is virtual auto attendant. The auto attendant efficiently handles and routes incoming calls just like a live receptionist. It is a powerful feature providing a variety of menu options – dial by name, dial by extension, multiple extensions and many more. It can answer incoming calls, welcome callers with professionally created messages, and route them to the right person or department. It also provides voice mail message service.

A hosted PBX system integrated with auto attendant has many user-friendly features. The virtual auto attendant offers a list of menu options to callers with voice prompts. When a caller selects an option, the auto attendant routes the call to the specified extension or mailbox within the organization. You can create custom voice prompts that suit your business requirements. Different custom greetings can also be programmed to be played during business hours and after business hours.

The virtual PBX system is also integrated with features such as caller ID, call screening, music on hold, call transfer, do not disturb mode and advanced features such as fax service capabilities, voice mail, cell phone message notify, e-mail message delivery, and many more. Using web-based call management facility, you can easily customize various phone features. You can also view your call records, and customize various call feature settings.

Hosted PBX phone system can be implemented with minimal investment. As it is a hosted solution, there is no expensive PBX equipment to purchase and maintain. Many hosted service providers offer customized PBX phone services in a cost-effective manner. Choose a scalable PBX phone system with reliable virtual auto attendant feature that is affordable for you.

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A little insight into the PBX world

When I try to explain what I do to people, the most common reaction is a blank face with the question “what is a PBX?” If you fall into the category of people who do not know what a PBX system is, then today is your lucky day.

PBX, which stands for private branch exchange, is a telephone exchange that works for a specific group of phones (for example a business) rather than an entire phone carrier (for example AT&T).

Historically the term PBX applied to process that the operators would use back when they would have to manually connect the caller via a switchboard. As technology improved the PBX phone system required a lot of expensive equipment as well as a person to maintain the system. But now in the 21st century, we have hosted PBX phone systems.

Our hosted PBX phone systems allow customers to enjoy all of the features that go with the standard PBX systems but for a fraction of the cost. A few of the most common features are…

• Auto Attendant
• Dial by Name Directory
• Call Forwarding
• Custom Greetings (we can even do a professional recording for you)
• Music on Hold
• Daytime and Afterhours Greetings
• Voicemail
• Find Me/ Follow Me

AccessDirect allows for even small businesses who previously could not afford to spend the tens of thousands of dollars it costs to purchase the equipment, to have the opportunity to sound larger.

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It's Like Magic

Lately I have noticed a surge in callers wanting to utilize our service as a busy no answer service. Basically what that means is the office had the first chance to answer the call and if the line either goes unanswered or is busy it will roll over to us for voicemail. I think today alone I have helped three customers set the necessary features up with their local phone company.

This feature also works great for companies who use their phones for outbound calls but still wish to utilize their Auto Attendant. Here at AccessDirect, we have a full time auto attendant but use individual lines to call out on. I have noticed that because so many people have Caller ID, they call back on the same number that called them rather than calling the number left in the message. Using the busy no answer feature any calls that come in on my desk phone if unanswered are rolled over to the auto attendant. This saves the hassle of trying to get the voicemail set up on each desk phone in the company as well as on each person’s extension on the auto attendant. Now all messages for Sally are all in her single voicemail box and the same goes for Joe.

But Bob wants his office’s busy no answer just to feed into one voicemail box for him instead of an auto attendant. Not a problem. Busy no answer works with all types of programs. You tell us how you want your package to work and we will make it happen. It’s like magic.

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A Makeover Story

One of my favorite shows to watch is Extreme Makeover Home Edition. I love how they take deserving people who are working hard to provide for their family and completely change their lives. The show provides the family with bigger opportunities than they were able to accomplish on their own. And that's what my job does.

Today I programmed two auto attendants, which isn't really out of the ordinary. What is incredible about the programs were they were both for one gentleman who is working hard at building two companies. I feel privileged to create a program in which I am providing more opportunity than he is able to do on his own. Now with his programs he will be less likely to miss an important phone call with his find-me extensions and those he does miss will be able to leave a message in his voice mailbox. In tough economic times, these advantages could be the difference in success and failure for a small business.

I may not be Ty Pennington, but I get to participate in my own extreme makeover; the business edition.

Technorati Tags: voice mail, auto attendant, voicemail, call forwarding, hosted pbx

Making your business prosper

Of course every small business owner will want his or her business to prosper and grow. So what is the most essential thing for the business to have? That's easy, customers. But what happens when your potential customer calls and you can't answer the phone? You lose the potential customer. But wait there is a solution; you get a voicemail service that provides you with a professional image when you can't. That's where AccessDirect comes in!

We offer several solutions for businesses of any size. For example we have the Direct Receptionist package which includes up to five extensions. This package is really popular with small businesses who want to sound bigger. You can have a one person business sound like there is a bunch of people working in the company and the best part of that is all of the calls can still be routed to the same person.

We also have the Direct Enterprise package for the company that is already larger than the one person business discussed earlier. This package supports up to hundreds of extensions depending on the needs of the business. `

All of our packages allow for customizability of features. My personal favorite feature is the fax to email which I talked about in my last post but my next favorite would have to be the voicemail delivery to my email. It's great because you don't have to call your phone to check your messages all the time to make sure your didn't miss any important calls and even better, as soon as you get the email you can click on the attachment and listen to the entire message immediately.

Technorati Tags: voice mail, virtual receptionist, voicemail, fax to email, virtual pbx

What's in a Name?

"That which we call a rose
by any other name would smell as sweet."
-Juliet

Auto attendant, virtual receptionist, hosted pbx. All the same, but what exactly is in these names? Shakespeare alluded to the fact that a name posed does not change the essence of an object. A label does not negate the benefit. So perhaps the question to ask is, what is the benefit?

To understand the benefit, you must first understand the essence. Essentially, the job of a virtual receptionist is to greet current and potential clients with a professional recording, direct callers to the desired department, and deliver messages within seconds of being left.

The perks of an auto attendant are vast. It creates a professional, polished appearance, enables small businesses to seem larger, connect a nationwide corporation through one number, and have messages and faxes delivered to multiple email addresses. The fragrance of this 'flower' will linger, regardless of the name you call the program.

Technorati Tags: virtual receptionist, virtual pbx, hosted pbx, voip pbx, auto attendant

Another Day and Twice the Bang for the Buck

Every day brings about something new and something different. Yesterday was no different. On an average day I program several standard voicemail and find me/ follow me packages. However I programmed a Fax on Demand package yesterday.

Fax on Demand is great for any company who wants to immediately send a document to a caller. The customers who most frequently use the Fax on Demand feature are apartment complexes because the caller can immediately be sent the floor plans for the available units as well as a lease application. The beneficial aspect to the customer is the ease of sending a fax. There is no more was a five or a nine? Or what did the caller say he wanted? And best of all no more jamming on the fax machine while trying to send the fax. Our system takes all of those added frustrations out of the mix and allows the caller to follow through with the faxing process.

Every now and again we come across other customers who are interesting in utilizing our fax on demand feature. Yesterday's customer was one of the other, non apartment complex customers. Mark signed up for our Direct Receptionist program which includes up to five extensions. He decided to use two of the extensions as voicemail boxes and two of the extensions as Fax on Demand boxes which he is using as an additional form of marketing. Essentially he is getting twice the bang for his buck. He is paying for a phone system and getting a marketing bonus for free. Now that makes financial sense in these tough economic times.

Technorati Tags: virtual receptionist, virtual pbx, fax to email, voice mail

Sit. Stay. Rollover.

If you were a dog, the command "roll over" would be understood. Lay down, roll over, get a treat. This, however, is not the state in which we find ourselves and when instructed to put the features call forward, no answer and call forward, busy, no answer on a rollover group I can understand the confusion.

Also known as a hunt group, a rollover group consists of all your telephone lines. Its function is that if a line is busy it will automatically roll to the next line until it ends at the last line in the group. When a company wants the phone in their office to ring, giving them a chance to speak with a client live before going to the auto attendant, it is necessary to have specific features placed on this rollover group.

Essentially, the desire is for a caller to be routed to voicemail when a line goes unanswered. This feature is called call forward, no answer. This feature would be placed on all the lines in the hunt group. To avoid a busy signal, the feature call forward, busy, no answer would need to be placed on only the last line of the group. This feature is only placed on the last line since the rest of the lines are working as a rollover.

Although it cannot replace the talents of man's best friend, the rollover group combined with the features call forward, no answer and call forward, busy, no answer provide a treat in themselves; increased customer care and business productivity.

Technorati Tags: auto attendant, virtual receptionist, virtual pbx, voice mail, call forwarding

Disaster Recovery

Yesterday I programmed a disaster recovery program. This program is a great asset for any company to have. It functions as a backup means of communication in case of a disaster such as a tornado, hurricane or any other major disaster that knocks out communication. Since we host the number the client never needs to worry about not being in communication with his or her clients when the phone lines are down or even if the building is destroyed.

The program purchased the company has the ability to record a lengthy informational greeting explaining the situation and also has the ability to take a message which will be emailed to the customer as a .wav file. You might be wondering how the customer plans on getting the email if there has been a disaster which means the internet is probably not functioning. Lucky for the customer we also have the ability to send a text notification and a voice notification alerting the customer of the message. I assume that everyone is familiar with the concept of text messaging (a short message sent to a cell phone in the text form) but you may not be as familiar with the idea of voice notification. Voice notification is when our system places a call to the customer notifying them that they have received a new voicemail and allows them to login to the mailbox and listen to the message immediately.

One of the greatest things about our programs is they are completely customizable. If you want something specific odds are good that we can make that happen for you all while making your business look bigger and more professional.

Technorati Tags: virtual pbx, hosted pbx, voip pbx, voice mail, disaster recovery

It's elementary, my dear Mason

Zack, one of our new customers, called me today. He has a single find-me voice mailbox and wanted to ensure that he was sounding as professional as he could with his system. In looking at his program, I noticed that his callers would ring directly through to his cell phone and only when his cell phone went unanswered or was busy would they then be given the company name and greeting.

Zack expressed the desire to have his company announced and his callers notified that their call was being transferred to the next available representative. I added the functionality to play a greeting before executing the find-me routine and on a no answer play a second greeting. To complete the professional sound, I recorded the greetings for him. Once the greetings were in place, I notified Zack that everything was up and running according to his request.

I received a call again from Zack after he had listened to the greetings, and it was exactly what he was looking for. However, he wanted to add just one more thing; music on hold. I sent him the different selections of music that we offer and instructed him to let me know which he preferred and I would upload it into his program. Again, Zack called and we discussed his options. After opting for the piano-guitar selection, he expressed his heartfelt thanks for my time and service stating I deserved a “gold star just like in elementary school”.

In elementary we’re taught the basics, the building blocks, for the rest of our school career. They become the foundation on which our entire learning is based. They are the relationship between the abcs and research papers, numbers and algebraic equations, questions and the scientific theory. Zack also reminded me that they also are the relationship between gold stars and satisfied customers.

Technorati Tags: virtual pbx, auto attendant, music on hold, voice mail, call forwarding

Auto Attendant - Dial by Extension

Dial by extension service is an advanced time saving feature of auto attendants. Hosted PBX phone systems featuring auto attendants are now commonly used in almost all business centers. Auto attendants are best suited for businessmen striving hard to manage their disparate office matters.

For Professional Handling of Calls

Professionally recorded greetings are installed in the auto attendant system to greet the callers. Further, the callers are left with a number of choices. They can get their phone lines connected to the associated extensions. If the particular person is unavailable, they can leave their messages in the voicemail box of the user. Besides dial-by extension, hosted PBX systems offer features such as find me follow me, dial-by-name, fax on demand, email -fax service, voice to email and many more functionalities.

Unifying Communications through a Single Phone Number

Though your workers are functioning at different locations, you can manage the communications effectively utilizing the dial by extension feature installed. Through cell phone numbers or other personal numbers, business people can manage their business matters effectively. The providers of auto attendant systems give connections to all extension phone numbers from a single phone number. This means that the caller is ensured connection to the person he wants to talk to.

Auto Attendants – the Right Way to Impress the Customers

Through this service, any small or medium sized business can create the impression of being a big corporate. The callers are welcomed in a very professional manner. The providers of auto attendants offer 1-4 digit extension numbering for the convenience of the users. The callers can hear the music on hold tone while getting connected to the concerned extensions. On demand, the callers can even get connected to a live receptionist. In case the user is busy or unavailable, the callers can hear the do not disturb mode and go for a voice message option.

Auto Attendant - Call Transfer with Find-me/Follow-me

‘Find-me/follow-me’ is the standard call transferring system in an auto attendant phone system. Facilitating inter-office communications and customer care applications, auto attendants through hosted PBX system have become a perfect addition for all business firms.

To Get Connected to Multiple Departments

To make communication possible throughout all sections of a company, the providers give connections to all extension phone lines. One to four digit multiple extensions can be obtained for each individual extension. The incoming calls are linked to the appropriate personal extensions of the company through a hosted server.

Find-me/Follow me - An All-time Tracking Service

With this sophisticated system in the offices, the employees are never out of reach of the callers. The calls are attended by the auto attendant system, which welcomes the callers with a professional greeting installed in the system. Thereafter, following the directions the callers can reach the right employee. The incoming calls will be automatically rolled into the users’ extension phone lines.

A Perfect Option for People on the Move

While traveling or when not in a specific location, you will not be able to attend the incoming calls. With the aid of auto attendants, the messages will be recorded in the voicemail boxes. A message notification regarding the voice messages will be sent to the users’ cell phone numbers or other alternative numbers provided. The users can check it out later and listen to the voice messages through their personal computer speakers. This ensures you all-time accessibility to the incoming calls to your offices and you need not have fears about losing any important business deal.

Best Startup with the Right Providers

There are numerous providers offering hosted PBX systems featuring auto attendant services, these days. It is important to identify the right providers who can give you quality services. You can activate the auto attendant service in your workplace either through your existing phone number or by making use of a new number.

Auto attendant - Virtual PBX System

A virtual PBX phone system with a full-featured auto attendant is a great addition in workplaces, since with these systems business matters can be managed with ease. This advanced phone system provides all the basic functionalities of a standard phone system through a hosted server.

Helping Business People Stand Ahead of the Competition

Small businesses face a lot of competition in their individual fields and survival is largely dependent on effective communication with clients. Installing sophisticated call management system and hiring staffs for attending calls may enhance the business relations. Since the cost of maintaining these are often high, it is difficult for small business owners to opt for such systems.

A virtual PBX system, with no expensive equipment to install, can greatly help in this regard. With this system installed in the office spaces, you can handle business matters effectively even when you are on the move. You can be in the office or even travel around; incoming calls to your workplace will be directed to your cell phone numbers or other private numbers. Hence, you can build up better business relations with your clients through economical means.

Automatic Attending and Distribution of Calls

This phone system is connected using a single standard phone line. All the incoming calls will be automatically attended, professionally greeted and connected to the appropriate numbers. Unattended calls will roll into your voicemail box. There is no need of employing extra staffs for attending calls since all calls will be professionally handled by this auto-attendant system.

A virtual PBX phone system is fully featured with a number of functionalities including call screening, find-me follow me, dial-by-name, dial-by-extension, voice-to-email, fax to email, cell phone message notify, pager notify, day time and after hour menus, custom menus, caller ID and temporary forwarding of messages.

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Auto Attendant - Voicemail Message Delivery Options

Auto attendant with voicemail delivery options is a great addition for blooming business firms. It functions just like any PBX ACD voicemail system. In this advanced phone service, the voice messages are directed straight to the voicemail boxes of the user. All the communication requirements of business people are easily met by installing this phone system.

Receive All Incoming Calls

The auto attendant can be programmed to greet callers with professionally recorded greetings suitable to the time of call. This system will be of great help at times when you are busy or unavailable. If the calls are left unattended, the callers can leave their messages in the voicemail boxes of the user. While the customers leave the messages in the voicemail boxes of user, they can give a call back, retrieve, forward, save or delete the messages.

High Volume Voicemail Boxes

A standard voicemail box comes with high volume capacity where the callers can store their voice messages. Within no time, the users can retrieve the voice messages that will be immediately notified. Whether it is an individual staff member, numerous departments or information only combination, this service is customized as per the needs of the user. The providers of this service help in transferring multiple voice messages to multiple inbound lines of the users.

Voice to Email Delivery

By the time voice messages are received in the auto attendants, a text message notification will be sent to the user’s cell number. And the message is sent by email to the mail box user’s email address as a .wav audio file. The users can listen to the messages through their computer speakers. As such, every new message will be notified by the providers. The users can forward it to anyone or save it for future reference. With all these professionalized services, auto attendants endow small business firms with the image of a larger one.

Auto Attendant - Customizable Menus

Telecommunication plays a vital role in enhancing business relations. The auto attendant feature with customizable menus comes with a number of options to ideally meet the telecommunication needs of business owners.

Wide Range of Feature-rich Menu Options

The customizable menu offered by auto attendants is of great assistance to the callers. The callers will get touch tone inputs, professional call diversion, call attending and more services from the auto attendants. Business hour and non-business hour greetings, dial-by-name, dial-by-extension and announcement only options are the prime highlights of this system. The callers can opt for the appropriate one depending on their need.

Anytime Accessibility for Customers

Auto attendants enable small businesses to receive each and every incoming call. Once you have installed an auto attendant, you can effortlessly communicate with your clients and employees even when on the move. In case any call is left unattended, with the advanced facilities in this system, it locates the person utilizing the various numbers given by the user. Calls will be forwarded to the personal number, cell phone number or the extension numbers provided by the user.

Full Scale Call Processing Phone System

The users of this phone system provide custom menu for each extension for the convenience of the callers. This enables the calls to be routed to the particular extensions without making the callers wait for a long time. The voicemail boxes and voice to email services are a great addition in this PBX phone system. If the callers need to forward any message to the users, they can make use of the voicemail service. Hence, this is a phone system most sought after by business people to enhance their business relations.

Auto Attendant - Features of the Best Telephone Systems

In tune with the increasing business needs of today, auto attendant systems are becoming more common in office environments and are designed to eliminate the need for dedicated telephone operators serving 24 hours. These systems can be programmed to play pre-recorded messages and information and can also reroute calls to other telephone extensions within an office. Auto attendant is one of the significant features of the best telephone systems.

Most of the auto attendant systems available in the market come with many exceptional features and are now made available at much cheaper rates. These auto attendant phone systems provide their services round the clock and can be installed either at your premises or hosted by your private PBX provider.

Modern auto attendant systems are being programmed with professional quality voice and hence callers to your corporate firm will be greeted in a professional manner. These auto attendant systems have detailed audio menus and features such as dial by extension, dial by name, 1-4 digit extension numbering, group dialing, zero out to live operator and more.

The call forwarding facility in auto attendant systems is of great help to callers. The system can easily reroute calls coming to your office phone to alternate numbers such as cell phones and residential telephones, based on the telephone extension they have selected and hence your callers will never have to be disappointed by unattended telephones.

A great deal of customization is offered by auto attendant systems and this includes recording messages in your own voice. The system can also be configured to present different greetings and menus based on the time the calls are received. For callers calling after business hours, the option of voicemail enables recording their messages that can be later played back by your office executives. Thus the system, apart from serving as your dedicated telephone routing system, can also provide better customer care for your business firm, thereby achieving a good reputation for your firm.

Auto Attendant - Time Saving Features

Auto attendant, with its excellent time saving features, is an ideal solution for busy small business owners. This hosted PBX phone system is beneficial for users and callers alike. For growing businesses, installing an auto attendant system in the offices is an added advantage.

Outstanding Professional Answering System

All incoming calls are welcomed by a professionally recorded greeting. Most of the companies incorporate product information and other business details in their auto attendant systems for the convenience of the customers. And so, they never need to wait on line to get their queries cleared. Music on-hold, call screening, and caller ID are among the many advanced technical features in this system.

User Friendly Auto-dialer Systems

The callers need not wait for long hours on queue hearing busy signals or unanswered calls. Once a call is made to the office, the auto dialer will automatically connect the line to the person concerned. With this method, the callers can freely communicate with the employees of the firms within seconds after making calls.

Advanced Voicemail and Voice to Email Facility

To enable the callers to convey their messages after a certain number of rings or when busy, voicemail boxes are provided. The voice messages can be stored in the personalized mail boxes. These can be sent to the user’s e-mail address. The voice message alerts are even given in the user’s cell phones.

The auto attendant system has greater demand among small and medium sized business firms. This system is available at economical rates, and at the same time provides the best time saving features. The most significant utility feature is that the auto attendant enables the business owners to manage their business matters efficiently even when they are not in the workplace.