Thursday, May 14, 2009

Auto Attendant - Customizable Menus

Telecommunication plays a vital role in enhancing business relations. The auto attendant feature with customizable menus comes with a number of options to ideally meet the telecommunication needs of business owners.

Wide Range of Feature-rich Menu Options

The customizable menu offered by auto attendants is of great assistance to the callers. The callers will get touch tone inputs, professional call diversion, call attending and more services from the auto attendants. Business hour and non-business hour greetings, dial-by-name, dial-by-extension and announcement only options are the prime highlights of this system. The callers can opt for the appropriate one depending on their need.

Anytime Accessibility for Customers

Auto attendants enable small businesses to receive each and every incoming call. Once you have installed an auto attendant, you can effortlessly communicate with your clients and employees even when on the move. In case any call is left unattended, with the advanced facilities in this system, it locates the person utilizing the various numbers given by the user. Calls will be forwarded to the personal number, cell phone number or the extension numbers provided by the user.

Full Scale Call Processing Phone System

The users of this phone system provide custom menu for each extension for the convenience of the callers. This enables the calls to be routed to the particular extensions without making the callers wait for a long time. The voicemail boxes and voice to email services are a great addition in this PBX phone system. If the callers need to forward any message to the users, they can make use of the voicemail service. Hence, this is a phone system most sought after by business people to enhance their business relations.

Labels: , , , , , , , ,

Sunday, May 10, 2009

Auto Attendant - Time Saving Features

Auto attendant, with its excellent time saving features, is an ideal solution for busy small business owners. This hosted PBX phone system is beneficial for users and callers alike. For growing businesses, installing an auto attendant system in the offices is an added advantage.

Outstanding Professional Answering System

All incoming calls are welcomed by a professionally recorded greeting. Most of the companies incorporate product information and other business details in their auto attendant systems for the convenience of the customers. And so, they never need to wait on line to get their queries cleared. Music on-hold, call screening, and caller ID are among the many advanced technical features in this system.

User Friendly Auto-dialer Systems

The callers need not wait for long hours on queue hearing busy signals or unanswered calls. Once a call is made to the office, the auto dialer will automatically connect the line to the person concerned. With this method, the callers can freely communicate with the employees of the firms within seconds after making calls.

Advanced Voicemail and Voice to Email Facility

To enable the callers to convey their messages after a certain number of rings or when busy, voicemail boxes are provided. The voice messages can be stored in the personalized mail boxes. These can be sent to the user’s e-mail address. The voice message alerts are even given in the user’s cell phones.

The auto attendant system has greater demand among small and medium sized business firms. This system is available at economical rates, and at the same time provides the best time saving features. The most significant utility feature is that the auto attendant enables the business owners to manage their business matters efficiently even when they are not in the workplace.

Labels: , , , , , , , ,

Thursday, May 07, 2009

Auto-attendant - Enhance Your Professional Image

Auto attendant systems are automated telephone systems which can function independently without a dedicated telephone operator or receptionist. These systems are programmed with welcome messages and features and can efficiently emulate the call-connecting services of a human operator. With an auto attendant system installed in your firm, reliable and cost-effective management of incoming calls is possible.

A Range of Advantageous Features

For entities such as business firms and hospitals, where a lot of internal departments and telephone extensions are there, auto attendant can reduce the burden of manually attending and rerouting individual calls. With configuration options available for multiple telephone extensions, your callers can easily contact the right person and department in your firm. Auto attendant systems come as part of virtual PBX systems and are hosted usually at the facility of the PBX provider.

The message recording functionality in these systems helps your firm to provide customized wishes to callers, matching a wide variety of occasions and events. Apart from having such interactive services, these auto attendant systems also feature voicemails, transferring calls to outside telephone lines, automated directory services and music on hold. With features such as call diverting to cell phones and residential phones, your employees and executives will never miss the calls of your valued clients.

Project the Image of a Flourishing Company at Affordable Cost

Auto attendant systems can be programmed specifically to provide different messages to callers depending on the time they are calling. Features such as voicemail activation during off-business hours greatly help callers record their messages for you. Apart from providing automatic call attending facilities, auto attendants also provide other technologically advanced services for business firms, making them look like Fortune 500 companies.

With these auto attendant systems, the ultimate benefits are the cost and time savings for your business. These systems are now becoming more affordable and with fewer complexities involved, they are widely used in business firms and corporate offices worldwide. Apart from reducing the workload of your staff, auto attendants can considerably enhance your professional image.

Labels: , , , , , , , ,

Thursday, April 30, 2009

Auto Attendant - Small Business Friendly

Affordable hosted PBX systems are exceptionally helpful for a budding business establishment which is looking forward to extending its business network worldwide. The auto attendant feature in the hosted PBX telephone systems is small business friendly and a boon to the corporate world today.

A Whole Range of Advanced Facilities

Auto attendants provide all the privileges of a standard phone system. With the automated answering system, the incoming calls to the offices will be attended and automatically forwarded to the users’ extension phone lines. All these incoming calls will be welcomed by a professionally recorded greeting. Dial-by-name, dial-by-number, caller ID and other useful features are an integral part of this automated system.

Economical Option for Small Businesses

Businessmen can manage their business deals effectively from any part of the world with the aid of a hosted PBX system featuring auto attendant. All they have to do is to integrate their personal numbers with this auto attendant system. Utilizing a single standard phone line, incoming calls to their workplaces will be integrated to these numbers. Hence, they need not spend extra money on individual phone lines. Unlike a standard phone system, no sophisticated equipment need to be used, and this helps small business owners to reduce the maintenance rates of the system.

Helps Build a Better Customer Relationship

Since the auto attendants function 24/7, the callers can access your office anytime. These virtual receptionists never take a break; and so, the users never need to fear about losing even a single call. If the calls are unable to get connected to the concerned phone line, the callers can record their messages in the voicemail option. Through the efficient auto attendant system and all its associated advanced functionalities, a small business firm can assume the proportions of a well established business enterprise.

Labels: , , , , , , ,