Features of Virtual PBX Service

The features of virtual PBX service are similar to those incorporated in expensive phone systems used by big companies. These sophisticated call handling features include:

• Auto attendant
• Find me follow me call forwarding
• Caller identity
• Voice mail
• Voice to email
• Fax
• Fax to email
• Music on hold

Reduce Your Telecom Expenses

All call management functions can be integrated into your existing local or toll free phone numbers. Thus you can reduce the expenses involved in maintaining fresh telephone lines. The auto attendant feature functions as a live receptionist and can be customized to play personalized greeting messages depending on the time and day, including business hours, after business hours, weekdays and holidays. It provides a set of options such as dial by name, dial by extension, zero out to live representative and more for the callers and routes the calls to the right extensions. It manages multiple calls at the same time without giving busy signals to the callers.

Maintain Constant Contact with Your Employees and Customers

The find me follow call forwarding feature redirects incoming calls to a set of alternate phone numbers including cell phone numbers. Unanswered calls are sent to the voicemail system. Calls are also routed to the voicemail system when all the phone lines are busy.

Voice to email facility allows transferring voice messages to the email accounts of employees as audio file attachments. The system also notifies the arrival of new voice messages by sending text messages to your cell number or pager.

Excellent Communication Choice for Your Business Firm

Virtual PBX is a wonderful communication option for any small and medium sized business. The services are offered through a hosted server using high bandwidth Internet connection or telephone networks. As the PBX services are shared among a number of users, the services are made available at affordable monthly rates.

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Business PBX Phone Systems

Business PBX phone systems help establish a big business image for start-up businesses and small businesses in a cost-effective manner. The advanced calling features and associated benefits improve business productivity. The hosted PBX, integrated with VOIP technology, can be connected to your existing business number directly.

Some of the main advantages are:

• Provides a competitive edge to the business
• Easy-to-use PBX with advanced features
• Strong call answering and routing system
• Simplified communication
• Reduces business overhead
• Lower cost to operate and maintain

The advanced PBX functionality can easily connect your long distance and local callers to one main business phone number. You can access all business PBX phone features, regardless of location. Users can benefit from significant call features including call transfer, call waiting, call forwarding, direct dial telephone number, personalized voicemail, auto attendant, extension dialing, music-on-hold, conference call and many more customizable features.

Business PBX phone systems can transform the way your company performs business. From call receiving to call routing, all processes are executed in a professional manner. You can set multiple extensions for virtual departments or virtual branch offices. Multiple calls to your main business number can be effectively managed by a hosted PBX system. The call forwarding technology redirects incoming calls to a series of preset extensions. Users can set various extension numbers including residence number or cell phone number.

In addition, your faxes and voice mail can be connected to business PBX phone systems. Businesses can receive and send multiple faxes using fax mail feature. Voice mail allows the callers to record voice messages when all phone lines are busy.

Business PBX phone systems eliminate the need of maintaining your own network equipment. The communication features can be easily configured through web-based call management facility. With various kinds of hosted solutions available, you can choose the right service for your business.

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Hosted PBX Phone System Solutions

A hosted PBX phone system greatly helps business people to focus more on their core business matters instead of spending valuable time attending phone calls. It is ideal for small and medium sized business enterprises as it functions as an ideal customer support solution.

Simplify Your Business Communications

You can have all the features of a standard phone system with advanced hosted PBX phone system solutions. Incoming calls will be automatically attended and directed to the respective extension with the help of auto attendant system. Users can enjoy the privileges of dial-by-name, dial-by-extension, call transfer with find-me follow-me call forwarding features. With the help of voice mail, voice to email, fax to email and caller ID, the caller can get his message across to the user, though the user may not be available at the time of making calls. Since all these features are incorporated in a single system, you need not spend time attending each and every call coming to your office.

Time and Money Saving Features

A hosted PBX phone system is integrated with numerous time and money saving features. This phone service does not require the support of additional hardware. In case the user is busy or not available, he/she can program “do not disturb” mode or a list of phone numbers for automatic call forwarding facility. There is no need to employ a receptionist in your workplace because a PBX phone system efficiently handles all the functions of a receptionist. By implementing a hosted PBX system in your workplace, you will get enough freedom to work from anywhere. There is no need to stick on to a single location; you can attend calls coming to your office, even while on the move.

Compared to a traditional premise based phone system, this phone service is highly scalable and convenient for all types of business establishments.

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Hosted PBX - No Expensive Equipment to Buy

With no expensive equipment to buy, a hosted PBX system is an affordable option for small businesses and home professionals. An advanced hosted PBX enables small businesses to function and appear as large, established enterprises. Hosted PBX system provides standard phone features through advanced VoIP technology. Hosted system can unify geographically distanced employees and offices under one main phone service and that will enhance business efficiency by enabling easy communication between your employees as well as clients, regardless of their location.

Hosted PBX systems are ideal for small business organizations and solo businesses. As it is a hosted service, only few resources are required to implement it, and all the system maintenance and upgrades are taken care of by the service provider. Hosted PBX is an economical option because users need not install or purchase any additional equipment. Businesses can benefit from reduced call charges and less start-up cost.

Hosted PBX systems help small businesses to create a positive impact on their associates and customers. Major calling features include: call waiting, caller ID, call forwarding, call transfer, call conference, call logs and more. With call forwarding, your business will never miss any call. Calls can be forwarded to your cell phone or any other phone. Auto attendant eliminates the need of a receptionist to attend and transfer calls. It can be scheduled to play customized greeting messages for incoming calls. You can set custom professional greetings as per the time of the day. Other advanced features include voice mail, fax to mail, call queue and more.

With a hosted PBX system, small businesses can acquire all the communication features enjoyed by traditional phone systems via flexible VoIP. Service providers offer virtual local numbers and toll free numbers with sophisticated PBX features. Various service plans are available as per your business requirements.

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Hosted PBX - Cutting-Edge Technology

Hosted PBX with cutting edge technology helps start-up companies to project themselves as big businesses. Advanced hosted technology helps you to communicate effectively with your customers and associates, regardless of your location. The improved technology of hosted systems is far above the traditional PBX system, and it provides full control to the user. The business can benefit from a cutting-edge technology service without capital expenditure.

A virtual PBX system can route calls to any number in any location. It can easily connect your remote offices and mobile employees. With cutting-edge technology, the hosted PBX allows to set customized professional greeting messages and multiple extensions for departments and employees. Sophisticated features include automated call answering options, call transferring, call waiting, call forwarding, voice mail and online fax functionality. Automatic call forwarding will route callers to all phone extensions including home, office or mobile. With efficient voice mail notification service, you will never miss an important voice mail. Voice mail alerts can be sent to one’s email or cell phone.

With a hosted PBX, there are no hassles or costs of maintaining PBX hardware. All the services are provided through advanced VoIP technology. No additional phone line is required to get the hosted phone features. The virtual system can also connect faxes and voice mail to the main business number. Customers can contact you without paying long distance call charges.

A hosted PBX system can be set up and activated within a short time. Users can easily customize communication features through the Internet. There are many service providers offering advanced hosted PBX services in a cost-effective manner. Hosted PBX service providers can integrate advanced calling features to your local phone number or toll-free phone number. Some providers offer free trial service plans. Another advantage is that, you have to pay only for the services you need. You can opt for the right hosted PBX service that suits your business communication requirements.

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Evolution of Communication

Chances are you probably have one of those fancy “smart phones” that will almost fold your laundry for you and chances are that you spent a good chunk of change on it. That being said why would you want to go out and spend an arm and a leg on a voicemail system that doesn’t even work with your phone. Lucky for you we offer a service that requires no equipment (expensive or otherwise) and works with your fancy “smart phone” as well as your standard copper landline and it even works with your voice over IP (VoIP) line.

Yesterday I had a guy in the Insurance Industry tell me that he needed the Blackberry for his company, and he wanted to make sure that his existing program would work with it. He had previously been utilizing a pager for emergency purposes; yes we can still send pages to customers who don’t wish to use cell phones or text messages. Here at AccessDirect we know that not everyone jumps on the bandwagon with new technology and on the other hand several people do so we support all kinds of technology from pagers to cell phones to Blackberrys.

No matter which technology you prefer, we have a package for you and your company that will make sure you appear to be with the “here and now.” Give us a call and let us bring your company into the 21st century.

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