Business VoIP Auto-attendant

With the support of a business VoIP phone system incorporated with auto-attendant it is possible to maintain an excellent communication system in your business organization and enhance your business image.

Handle Your Business Calls in a Professional Manner

The auto attendant integrated in the business VoIP phone system manages all business calls in a professional manner. Therefore it is not required to maintain additional staff for attending calls; this means that you can reduce your business expenses considerably. The system receives all the calls with professional sounding greeting messages. It can be customized to play greeting messages based on the time and day such as office hours, after office hours, weekends and holidays.

Auto attendant offers the callers a set of options such as dial by name, dial by extension, zero out to live operator and more. The calls are routed to the appropriate departments or employees based on the option selected by the caller. It can handle multiple calls at the same time without giving busy signals to the callers.

Communicate with Your Business Clients from Any Location

The VoIP auto attendant can transfer all incoming calls to the set of alternate numbers including cell phone numbers provided after a specific number of rings. This feature is normally referred as find me follow me call forwarding. This feature enables you to control your business from any location and still give the callers the impression that you are answering from your corporate office. The system transfers unanswered calls to the voicemail system, where the callers can leave voice messages. This further avoids the chances of missing important business calls. The system is also proficient enough to transfer the voice mails to the email account of employees as audio file attachments so that it can be later checked using a computer. Thus you can maintain contact with your customers even when you are on the move.

Cost-effective Communication Choice

For utilizing the features of business VoIP phone system included with auto-attendant, it is not required to purchase or maintain costly PBX equipments in your office premises. The equipments are maintained at the site of the service provider and the services are offered through a hosed server with the help of high bandwidth Internet or telephone connection. The PBX services are shared among a number of users and therefore it can be availed of at reasonable monthly charges.

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Benefits of Business VoIP Phone Service

Proper communication system has an important role to play in the success of every business enterprise. VoIP phone service provides innumerable benefits along with multiple options for effective business communication. VoIP (voice over internet protocol) is a high speed internet based telephone service. This is entirely different from traditional telephone services based on copper wire cables. Therefore the VoIP service is also known as broadband phone service or digital phone service.

Business VoIP with Multi-beneficial PBX Systems

The VoIP service provides easier and systematic installation of beneficial PBX telephone systems, therefore this system is popularly known as VoIP or IP PBX telephone systems. PBX (Private Branch Exchange) system is a business based communication system that incorporates several useful facilities, improving both internal and external communication of small and medium sized business enterprises. The PBX system comprises options such as voice to e-mail, delivery of e-mail messages, caller ID, call screening, music on hold, fax service, call block, call forwarding, dial by extension and more. Besides all these benefits, the VoIP phone service helps saving up to 90% of your monthly phone bill.

VoIP Service Increases Business Productivity

As the VoIP phone service comes with many PBX facilities such as auto attendant and voicemail, it increases the business productivity. The auto attendant facility renders great help in managing all the incoming calls. This facilitates receiving multiple calls simultaneously. The callers are welcomed with recorded greetings. If a call is left unattended, the caller will be provided with a voicemail option by which he can leave messages in the voicemail box. Furthermore, the option of virtual receptionist helps attending calls from the premises of the service provider. Thus your calls are answered even during off-hours and weekends without keeping live receptionists at your office. Therefore the use of business VoIP phone service saves your money and increases the productivity of your business.

Most of the business owners are now consciously adopting business VoIP phone service for better business output. Several service providers offer systematic and affordable VoIP service together with PBX systems.

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