Hosted PBX - Business VoIP Features

A hosted PBX phone system with VoIP features enables you to communicate with your clients and business associates from any remote location using a single telephone number. Besides, you can reduce your telephone expenses considerably.

Advantages of a Hosted PBX VoIP Phone System

The major advantage of a hosted PBX phone system with VoIP features is that there is no need of multiple telephone connections in your office. You can even make long distance calls at local rates. Besides, you can perform voice and data communication together using a unique network and thus reduce the related expenses.

This phone system is integrated with all the features of expensive telephone systems seen in big companies. These include auto attendant, find me follow me call forwarding, caller identity, voice mail, fax, fax to email, call waiting, music on hold and many more.

Stylish Communication System for Your Business Office

To provide your callers with excellent customer support, the auto attendant receives all the calls with recorded salutation messages. It offers the callers a menu of options such as dial by name, dial by extension and more. Calls are routed to the appropriate extension numbers according to the option selected by the caller.

With the help of the find me follow me call forwarding feature, calls to your official numbers can be redirected to your alternate phone numbers including cell phone numbers. When the calls are not answered within a specific number of rings or if all phone lines are busy, they are forwarded to the voicemail system, wherein the callers can leave voice messages. Thereby it is assured that no calls are left unattended. These advanced VoIP PBX features enable you to project a better business image among your clients.

Cost-effective Communication Choice

You can enjoy the hosted PBX – business VoIP features without purchasing and maintaining expensive PBX equipments, since these are kept at the service provider’s site and the PBX services offered through a hosted server using high speed Internet connection or telephone network. The PBX services are shared among several users and therefore they can be utilized at economic monthly charges.

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Business VoIP Auto-attendant

With the support of a business VoIP phone system incorporated with auto-attendant it is possible to maintain an excellent communication system in your business organization and enhance your business image.

Handle Your Business Calls in a Professional Manner

The auto attendant integrated in the business VoIP phone system manages all business calls in a professional manner. Therefore it is not required to maintain additional staff for attending calls; this means that you can reduce your business expenses considerably. The system receives all the calls with professional sounding greeting messages. It can be customized to play greeting messages based on the time and day such as office hours, after office hours, weekends and holidays.

Auto attendant offers the callers a set of options such as dial by name, dial by extension, zero out to live operator and more. The calls are routed to the appropriate departments or employees based on the option selected by the caller. It can handle multiple calls at the same time without giving busy signals to the callers.

Communicate with Your Business Clients from Any Location

The VoIP auto attendant can transfer all incoming calls to the set of alternate numbers including cell phone numbers provided after a specific number of rings. This feature is normally referred as find me follow me call forwarding. This feature enables you to control your business from any location and still give the callers the impression that you are answering from your corporate office. The system transfers unanswered calls to the voicemail system, where the callers can leave voice messages. This further avoids the chances of missing important business calls. The system is also proficient enough to transfer the voice mails to the email account of employees as audio file attachments so that it can be later checked using a computer. Thus you can maintain contact with your customers even when you are on the move.

Cost-effective Communication Choice

For utilizing the features of business VoIP phone system included with auto-attendant, it is not required to purchase or maintain costly PBX equipments in your office premises. The equipments are maintained at the site of the service provider and the services are offered through a hosed server with the help of high bandwidth Internet or telephone connection. The PBX services are shared among a number of users and therefore it can be availed of at reasonable monthly charges.

Technorati Tags: virtual pbx, auto attendant, business voip, pbx phone systems