Virtual Office Phone Answering System

A virtual office phone answering system gives a professional and well-established company image for your small business organization. This type of phone system enables small business owners to create a virtual business presence in any desired location without making bulk investments.

Create a Great Image with the Sophisticated Caller Interface

The virtual office phone answering system is incorporated with an array of call management features that handles your business calls in a professional style. These include auto attendant, find me follow me call forwarding, caller identity, call conferencing, voicemail, fax, fax to email, call waiting and lots more.

All incoming calls are received by the auto attendant with professionally recorded greeting messages. It offers the callers a menu of options such as dial by name, dial by extension, zero out to live operator and so on. Based on the preference made by the callers, calls are routed to the appropriate department, employees or voice mail box. Multiple calls are managed simultaneously without giving busy signals to the callers.

Efficient Call Routing Features

Incoming calls to your official numbers can be transferred to the alternate phone numbers provided, including cell numbers. When the calls are not answered within a specific number of rings or if all lines are busy, the system redirects the calls to the voice mail box of the employees, enabling the callers to leave voice messages. These voice messages are also forwarded to individual email accounts as audio file attachments, so that you can check the messages even when on the move. The system notifies the arrival of new voice messages through text message alerts on your cell phone or pager. Fax messages are stored in the fax mail boxes.

Dependable Communication Option for Your Business Office

A virtual office phone answering system can be implemented without setting up expensive PBX equipments at your site. All the equipments are preserved at the site of the service provider. The PBX services are offered through a hosted server using high speed Internet or telephone networks. As the virtual PBX services are shared among numerous users, the services can be availed at economic monthly charges.

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Virtual Office and Answering Service

In order to achieve your unique business goals, it is important to create a good impression on your clients and business partners. This is where an efficient telecommunication system becomes significant. By implementing hosted PBX virtual office and answering service, small businesses can establish a strong business presence in any preferred location without actually setting up offices.

Enjoy Sophisticated Call Management Features

A hosted PBX phone system is integrated with advanced call management functions. These include voice mail, fax, call conferencing fax to email, automatic call distribution system (ACD) for handling massive number of calls, auto attendant, find me follow me call forwarding, call waiting and many more. You can incorporate all these sophisticated features in your existing local phone number or toll free number. In addition, you can also maintain any number of extension phone lines using these phone numbers.

Major Advantages

For small and medium business organizations, hosted PBX virtual office and answering service is a real benefit. The major advantage of using this service is that you can significantly reduce the business expenses involved in maintaining physical infrastructure as well as additional workforce. With the support of advanced call handling features, you can enhance the productivity of your employees.

Incoming calls to these virtual local phone numbers can be transferred to any of the alternate telephone numbers you have provided. Customers can therefore contact you and your employees at local call rates even when you are away from your office. Unanswered calls are managed by the voice mail system, enabling the callers to leave voice messages. This ensures that you don’t miss any important business calls.

Expand Your Business in a Cost-effective Manner

Providers of hosted PBX virtual office and answering service maintain all the necessary equipment in their premises. So, small business owners are spared the hassle of buying and maintaining such equipment. The PBX services are provided through a hosted server using high bandwidth Internet or dedicated telephone networks. The monthly charges are affordable since the services are shared among a number of users.

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Automated Phone Answering System

By implementing an automated phone answering system, you can manage your business calls in a professional manner, and project a superior business image among your clients and associates. It also helps to reduce the expenses involved in maintaining additional staff for answering calls.

With the support of automated phone answering system you can offer your callers an interface similar to that found in expensive phone systems. The system has major call answering features such as auto attendant, find me follow me call forwarding, call waiting, call conferencing, voice mail, fax to email, caller identity and more.

Handles Business Calls in a Competent Style

The auto attendant in the automated phone answering system attends all calls with professional sounding greeting messages. It offers the callers a set of options such as dial by name, dial by extension, zero out to live operator, 1-4 digit extensions and more. Depending on the choice made by the callers, calls are transferred to the right destinations. Multiple calls can be handled simultaneously without giving line busy signals for the callers.

Communication from Remote Locations Made Easy

By using the find me follow me call forwarding feature integrated in the automated phone answering system, calls to the official numbers can be redirected to your alternate extension phone numbers including residential and cell numbers. Thus you can operate your business using a single phone number from any location.

The system redirects unanswered calls to the voicemail box, so that the callers can leave voice messages. Calls are also routed to the voicemail system when all phone lines are busy. Voice messages can be transferred to your email account as audio file attachments. The arrival of new messages can be notified on your cell number or pager.

Economic Call Management Alternative

Automated phone answering system can be implemented without installing expensive PBX equipment in your office, since it is maintained at the site of the service provider. The Virtual PBX services are offered through a hosted server using high speed Internet connection or dedicated telephone network. As the services are shared among a number of users, you can make use of the services at economic monthly charges.

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Professional Live Answering Service

With the support of state-of-the-art hosted PBX phone system equipped with professional live answering service, small businesses can handle incoming business calls in an organized and competent manner.

Project a Flourishing Image with Round-the-Clock Service

Professional live answering service attends all incoming calls with appropriate greeting messages and offers the callers a menu of options such as dial by name, dial by extension and more. Depending on the option selected by the caller, calls are redirected to the right extension phone numbers of employees or departments.

This service can manage multiple calls simultaneously and perform the entire call redirecting process without sending line busy signals to the callers. It can provide answering services during hectic business hours, non-business hours, weekdays and holidays. Therefore the customers can access the required information on a 24X7 basis.

Benefit from Superior Call Forwarding Functions

By implementing hosted PBX phone system incorporated with professional live answering service, calls to your official local or toll-free phone numbers can be redirected to the alternate extension phone numbers including cell numbers. Hence you can communicate with your employees, customers and business associates all the time, even while you are on the move. Due to this flexibility, your workforce can operate even from their homes.

Live answering service redirects unanswered calls to the personal voice mail boxes of the employees, so that callers can leave voice messages. Thus the any chance of missing important business calls can be avoided. These voice messages can be checked at a later time and queries answered conveniently.

Cost-effective Communication Choice for Small Business Organizations

For utilizing the features of professional live phone answering service it is not necessary to purchase and maintain any expensive PBX hardware in your office. All the equipments are kept at the site of the service provider. The PBX services are offered through a hosted server using high speed Internet or telephone networks. The PBX services are shared among a number of users; therefore you can utilize these services at affordable monthly charges.

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Live Answering Phone Service

A live answering phone service is vital for small business organizations to enable timely management of incoming business calls. This advanced phone answering service endows your small business with a flourishing image.

The major advantage of providing live answering phone service with the support of hosted PBX phone system is that clients can access your organization 24 X7. You can provide the callers with all the advanced functions of telephone, fax and voicemail that are found in luxurious phone systems kept by big companies.

A Range of Superior Call Management Features

The important component of the live answering phone service is the auto attendant. It receives all the calls with professional sounding salutation messages and offers the callers a set of options such as dial by name, dial by extension, zero out to live operator and more. Calls are routed to the appropriate department, live operators or voice mail box based on the option selected by the callers.

Calls to the official numbers can be transferred to your alternate extension phone numbers, including cell numbers. Multiple calls can be handled simultaneously without giving busy signals to the callers.

Unattended calls are redirected to your personal voice mail box, wherein the callers can leave voice messages. These voice messages can be checked and replied to, at a convenient time. The system can forward the voice messages to your email account as audio file attachments. It even notifies the arrival of new messages by forwarding text messages to your cell phone or pager. It also handles fax messages efficiently.

Cost-effective Option

All these sophisticated features can be incorporated into your existing local or toll-free numbers and the expenses involved in maintaining additional telephone lines can be thus avoided. Besides, it is not necessary to buy and install costly equipments at your site. The equipments are maintained at the service provider’s site and the PBX services offered through a hosted server through high speed Internet or telephone networks. The services are shared among numerous users, and can therefore be utilized at affordable monthly charges.

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Auto attendant - Automated Call Answering

Auto attendant - automated call answering facility manages all your incoming calls in a professional manner and augments your business image. The auto attendant comes along with the hosted PBX phone system and is designed with remarkable call management functions. All the functions can be conveniently integrated into your existing local or toll free phone number.

A Wonderful Virtual Receptionist

Auto attendant acts as a virtual receptionist, answering all the calls with professional sounding salutation messages. It can be programmed to play customized greeting messages based on business hours, after business hours, day of the week, time and holidays. It offers a set of options such as dial by name, dial by extension, zero out to live operator, group dialing and more to the callers. Transferring of calls to the appropriate extensions is carried out depending on the caller’s choice. It even handles multiple calls at the same time without sending line busy signals to the callers.

Exclusive Call Routing Features

The find me follow me call forwarding facility transfers incoming calls to the alternate set of phone numbers, including cell numbers of the employees. Therefore you can communicate with your customers from any remote location and still give your callers the idea that you are answering from your business office.

Unanswered calls are routed to the voicemail box, allowing the callers to leave voice messages. This advanced feature further eliminates any possibility of missing important business calls. Calls are also routed to the voicemail system when all the lines are busy.

An Affordable Communication Alternative

Auto attendant facility in hosted PBX can be enjoyed without maintaining costly PBX equipments at your site. All the required equipments are kept at the site of the service provider. The PBX services are offered through a hosted server with the support of a high bandwidth Internet connection or telephone network. PBX services, being shared among many users, are provided at reasonable monthly charges.

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Virtual PBX - Call Answering Features

Virtual PBX phone systems integrated with superior call answering features enable you to present an image of a large corporation among your business clients.

For every business organization an excellent telecommunication system is essential to achieve the set goals. By implementing a virtual PBX phone system integrated with fully automated call answering and routing features it is possible to control your business from any location of your preference. This advanced phone system is provided with innovative features such as auto attendant, call transferring, find me follow me call forwarding, caller ID, voicemail, fax, fax to email, call screening, music on hold and many more.

Smart Choice for Your Business Firm

The auto attendant integrated in the system answers the calls with professionally sounding greeting messages. These messages can be customized for business and non-business hours. Options such as dial by name, dial by extension and call forwarding are provided for efficient routing of the calls. This system can even be programmed to provide the callers with sufficient details about your business, products and services. With the help of the call forwarding facility, incoming calls can be directed to the other numbers provided by the employees including their cell phone numbers. Therefore the chances of missing important business calls can be further reduced.

If the call remains unanswered, the callers are directed to the voicemail box of the employee where they can leave their messages. By using hosted PBX phone system multiple calls can be answered at the same time and transferring of calls carried out without giving busy signals to the caller. All these facilities give the callers the impression that they are dealing with a highly professional company.

Implement Affordable PBX Service in Your Business Firm

In order to utilize the PBX phone services, it is not required to purchase or mount expensive PBX equipment on your office. The required equipment is maintained at the service provider’s site. The PBX services are offered through a hosted server with the support of high speed Internet or telephone network. Since these services are shared among several users, small businesses can avail of premium services at an affordable monthly rate.

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Virtual Answering Service

Virtual answering service provided through a hosted server offers all the benefits of a standard phone system. This is an undisrupted phone service that ensures great start and great going for small and medium sized businesses.

Fitting within Your Budget Limit

While competing with larger companies, it is important for a small business owner to build up his business relations with national and international clients. For budding businessmen, it would be difficult to move on with the expensive phone bills that they get out of all these communications. A virtual answering service using a hosted PBX system is the ideal option for such entrepreneurs. A standard phone system might require expensive hardware and the maintenance cost may also be high. But for virtual answering services, there is no need of installing any kind of expensive hardware. The expense you might have to spend on this service will stay well within your budget.

To Make Your Small Business Company Appear Larger in Size

Utilizing this system, the user can manage the calls professionally. Incoming calls will be welcomed by a pre-recorded greeting. Through these auto attendant systems incorporated in this service, the callers will even get all the product details of the business. Without making the callers wait on the line for a long time, the incoming calls will be directed to the user’s appropriate extension numbers. Utilizing this professional service, even a small business firm can create the impression of a bigger one.

A Smart and Cost-efficient Service

Providers of virtual answering services offer numerous cost-effective features for the users. Options such as dial-by-name, dial-by extension, call transfer with find me follow me call transfer, voicemail, and caller ID are some among them. You can also opt for both toll free numbers and local numbers. This service can be operated either by making use of your existing phone numbers or with the new numbers offered by the providers.

Virtual answering service is thus in all aspects an added advantage for budding business establishments.