Out of touch woes

The other day I was out running some errands and I realized that I didn’t have my cell phone on me. All of a sudden I felt naked. I was sure that I was going to miss several calls and possibly even miss out on something urgent. This meant if there was an emergency; no one would be able to reach me.

This is no different than a small business owner leaving for the weekend and not knowing what is going on back at the office. Luckily AccessDirect can help ease some of the discomfort and uneasiness. When you get a message we can make sure it gets to you any number of ways. We can program the system to call you until you are able to answer, or email to both your work and home email address. We can even page your pager or send a text message to your phone. We can even program the system to call someone else if it is unable to reach you.

This allows for the small business owner to feel confident, even when he is away from the office, that every call is being handled. Not only that but if there is an emergency it can get handled right away which will keep your customers happy. And as every small business person knows, happy customers are the best advertisements.

Technorati Tags: voice mail, voicemail to email, virtual pbx, fax to mail

Tall, Dark, and Handsome

I am the typical 20something, single woman looking for the proverbial 'perfect' man. I mean, I don't ask for much. He's gotta be taller than my 5'10", ruggedly handsome, insanely funny, the guitar and vocal skills of Keith Urban, a love for small animals and children.....and the list goes on. And no matter how much eHarmony promises me to 'find that special someone', I will never be able to customize my ideal. He will still come with all of his inherent flaws.

When it comes to my voicemail system, however, I am the master designer. AccessDirect is so versatile, it can bend and flex to whatever mold I need. Not only are there customizable packages that include everything from fax to email service, find-me extensions, information only extensions, and your basic voice mailbox, but I'm also able to pick the number I would like.

In a world of sub-standard beaus, it's reassuring to know I can still be in control in at least one area of my life.

Technorati Tags: voice mail, virtual voicemail, voicemail, fax to email, fax email, local phone numbers

Add the personal touch to your voicemail...

Today I programmed a busy no answer voicemail box for a law office. The way this voicemail box works is when the phone rings the specified number of times, say 4, then it rolls over to the voicemail number. This sounds great and all but what happens if you are already on the line and then someone calls? Luckily the forward will work on a busy too that way all of your calls that you can’t answer go to voicemail.

The Direct Messaging package is great for the one the business owner who wants to attempt to answer his or her phone instead of letting it go directly to voicemail. It allows for the personal touch that will keep your customers coming back to you instead of that other company who never answers the phone. Once again, this package includes my favorite, fax to email. We provide a unified messaging system where all of your messages are located in two places. One place is your email that is accessible anywhere you can access your email including smart phones; and of course on our server. And to top it off you can get all of these wonderful features starting at just $9.95 per month and can be set up usually within 24 hours.

We can work with your existing numbers and your current phones. And if you get the package set up and realize that it is not exactly what you were looking for, we are more than happy to help you customize it to make it exactly the right package for you. If you have any other questions about how our system works feel free to check out our FAQ’s section.

Technorati Tags: voice mail, virtual voicemail, voicemail, fax to email, hosted pbx, virtual pbx

Making your business prosper

Of course every small business owner will want his or her business to prosper and grow. So what is the most essential thing for the business to have? That's easy, customers. But what happens when your potential customer calls and you can't answer the phone? You lose the potential customer. But wait there is a solution; you get a voicemail service that provides you with a professional image when you can't. That's where AccessDirect comes in!

We offer several solutions for businesses of any size. For example we have the Direct Receptionist package which includes up to five extensions. This package is really popular with small businesses who want to sound bigger. You can have a one person business sound like there is a bunch of people working in the company and the best part of that is all of the calls can still be routed to the same person.

We also have the Direct Enterprise package for the company that is already larger than the one person business discussed earlier. This package supports up to hundreds of extensions depending on the needs of the business. `

All of our packages allow for customizability of features. My personal favorite feature is the fax to email which I talked about in my last post but my next favorite would have to be the voicemail delivery to my email. It's great because you don't have to call your phone to check your messages all the time to make sure your didn't miss any important calls and even better, as soon as you get the email you can click on the attachment and listen to the entire message immediately.

Technorati Tags: voice mail, virtual receptionist, voicemail, fax to email, virtual pbx

Another Day and Twice the Bang for the Buck

Every day brings about something new and something different. Yesterday was no different. On an average day I program several standard voicemail and find me/ follow me packages. However I programmed a Fax on Demand package yesterday.

Fax on Demand is great for any company who wants to immediately send a document to a caller. The customers who most frequently use the Fax on Demand feature are apartment complexes because the caller can immediately be sent the floor plans for the available units as well as a lease application. The beneficial aspect to the customer is the ease of sending a fax. There is no more was a five or a nine? Or what did the caller say he wanted? And best of all no more jamming on the fax machine while trying to send the fax. Our system takes all of those added frustrations out of the mix and allows the caller to follow through with the faxing process.

Every now and again we come across other customers who are interesting in utilizing our fax on demand feature. Yesterday's customer was one of the other, non apartment complex customers. Mark signed up for our Direct Receptionist program which includes up to five extensions. He decided to use two of the extensions as voicemail boxes and two of the extensions as Fax on Demand boxes which he is using as an additional form of marketing. Essentially he is getting twice the bang for his buck. He is paying for a phone system and getting a marketing bonus for free. Now that makes financial sense in these tough economic times.

Technorati Tags: virtual receptionist, virtual pbx, fax to email, voice mail