Hosted PBX - Advanced Phone Answering

A hosted PBX phone system equipped with advanced phone answering features enhances business productivity and enables to establish a professional business image for your small business organization.

Excellent Call Management Features

With the help of a hosted PBX system with advanced phone answering service facility, you can easily communicate with your local and long distance callers using a single existing main business telephone number. The functionalities incorporated include auto attendant, find me follow me call forwarding, call waiting, caller identity, voicemail, music on hold, call conferencing and lots more.

Handles Business Calls in a Professional Style

The auto attendant feature included in the hosted PBX system answers all your business calls in a proficient manner. The callers are greeted with recorded salutation messages and provided with a menu of options such as dial by name, dial by extension, 1-4 digit extensions, zero out to live operator and more. Based on the option selected by the caller calls are routed to the appropriate departments or persons. It answers multiple calls at the same time without giving conventional busy tones for the callers.

By using the find me follow me call forwarding feature, calls to the official numbers are forwarded to the alternate set of extension phone numbers including residence or cell number. You can therefore communicate with your workforce and customers from any remote location. Unanswered calls are directed to the voicemail box, wherein callers can leave voice messages. Thus the system eliminates any possibility of missing important business calls. The system can also forward these voice messages to your email account as audio file attachments.

No need to Purchase Costly Equipments

In order to utilize the advanced phone answering features of a hosted PBX system, it is not necessary to buy and maintain costly PBX equipments in your office since these are kept at the service provider’s site. The PBX services are offered through a hosted server using high speed Internet connection or dedicated telephone network. As the services are shared among a number of users, you can make use of the services at affordable monthly charges.

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Hosted IP PBX Phone Systems

As the traditional PBX systems are costly, many small businesses opt for hosted IP PBX phone systems for saving their business communication cost. Hosted phone service will help to improve business communication and enhance employee productivity. In a hosted IP phone service, all the phone features are provided through high speed Internet connection. Businesses can enjoy the benefits of hosted IP phone systems without the problems of system acquisition and capital cost.

You can have a current phone system with many advanced voice and data features. Hosted IP provides users access to all PBX features regardless of their location. The auto attendant is a valuable feature in such a phone system, providing callers with convenient menu options such as dial by extension, name or directory. Hosted PBX system can connect to any extension in any location. You can add multiple extension numbers – residence, office, or cell phone to the main virtual phone number.

Major call features include: caller-ID, call screening, call transfer, call forwarding, conference call and more. Customizable music on hold and professional greeting messages can add a professional touch to your business. Through advanced call forwarding technology, your calls can be routed to various extensions and to the voice mail box.

A hosted PBX system is a complete business communication solution for small businesses, home-based professionals and start-up businesses. With efficient calling facilities hosted PBX phone system enables small companies to function like large business enterprises. The business can enjoy local and long distance call facilities from one PBX service provider. Users can customize all communication features through the online management tool.

A hosted IP PBX phone system can make a business more professional and profitable. The required equipment is maintained by the hosted IP provider and so one need not spend any additional equipment cost for enjoying the phone service. Various hosted service providers offer affordable hosted PBX phone service plans. You can compare various service plans and choose the best option for your business.

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Affordable, Scalable PBX Phone Systems

Affordable, scalable PBX phone systems are perfect options for small business and home business owners who want to enhance their business in a cost-efficient way. Hosted PBX phone systems are economical, feature-rich alternatives to premise-based PBX phone systems. A hosted phone service, working with VoIP technology, can create a big image for your small or start-up business by providing virtual departments and multiple extensions.

With easy installation and operation, hosted phone systems are affordable and scalable for all types of business environments. Companies can save on equipment cost, as the required equipment is hosted and managed by the service provider. It does not involve huge startup cost or ongoing operational costs. With low call rates, it can effectively reduce telecommunication expenses. Virtual PBX systems are highly scalable - you can add new phone lines easily, as per the increasing requirements of your business.

Virtual PBX phone systems come with features such as automated attendant, find me follow me call forwarding, call queuing, voice mail, fax mail and more advanced features. Auto attendant is the virtual receptionist that features powerful call handling and routing capability. Callers can choose from a menu of options, dial by name or dial by extension, to reach the employee or department they require. Multiple incoming calls can be easily managed through a hosted system. Through call forwarding, business calls can be transferred between a set of extensions. If the calls remain unanswered, they will be transferred to voice mail box.

Advanced call forwarding routes callers to various extensions - home phone, office phone or cell phone. Various calling functions including caller ID, call screening, call transferring, conference call, call waiting and music on hold are also offered. Through online call management facility, users can acquire necessary updates to phone features quickly and easily. There are many hosted service providers offering affordable, scalable PBX phone systems tailored to meet specific business needs.

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Hosted PBX - Full-featured Phone System

Hosted PBX is a full-featured phone system ensuring attractive benefits to small as well as home businesses in a cost-effective manner. The common function of a hosted PBX system is to connect the business with its clients and customers. Hosted communication features are provided through dedicated VOIP technology. All functionalities are supported by hosted PBX with no additional equipment to buy or maintain.

A hosted system can effectively maintain communication within the company as well as the outside network. Businesses benefit from a full-featured phone system with facilities such as extension dialing, auto attendant, call forwarding, call acceptance, call screening, caller ID, call holding, message alerts, voice mail and fax to mail and many more. Call routing options include dial by name or dial by extension. Multiple extensions for employees and departments can be set up. When customers make calls to the main phone number, the hosted PBX will transfer the calls to these extensions.

Through advanced features such as find me follow me call forwarding, a hosted PBX helps small businesses to create a big business image. Through call forwarding, calls can be forwarded to a set of multiple extensions. If all phone lines are busy, the call will be diverted to user-friendly voice mail box. Callers can leave their personal messages in the voice mail box.

The set up and configuration of hosted PBX features are done through web portal. Users can customize communication features as per their specific business needs. You can completely manage the PBX features through web access. It is possible to add new extensions, access voice mail, set new professional business greetings, change voice prompts and update other communication features.

Hosted PBX providers offer various service packages for businesses of all sizes. All the phone features can be connected to your local phone number or toll-free number. By comparing various service providers, you can select right service plan that meets your specific business requirements and one that grows with your business.

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Hosted PBX – Feature-rich VoIP Solution

Many small businesses and home-based businesses choose hosted PBX – the feature-rich VoIP solution - due to its advanced and cost-effective features. A hosted PBX system is beneficial for startup businesses in that it helps them create a good business image. The VoIP technology co-ordinates phone and Internet traffic over a single network. All PBX phone features are provided through advanced VoIP technology.

A VoIP enabled hosted PBX system comes with a variety of phone features that help to maintain a well-organized communication system in a business environment. From call attending to call routing, all steps are effectively carried out with the aid of sophisticated VoIP technology. With multiple extensions, you can create virtual departments or virtual branch offices for your business. All our calls will be routed and delivered efficiently via hosted PBX.

The most beneficial feature of VoIP enabled hosted PBX is that it can connect business calls to you, regardless of your location. Multiple business calls can be managed effectively by this hosted system. Calls can be routed to various extensions. Features such as auto attendant, call forwarding, call routing, call transferring, call waiting, conference call, direct inward dialing, music on hold and more help to handle your business in a professional manner.

Advanced VoIP technology provides the facility to send and receive multiple faxes at the same time. Fax mail feature can forward fax messages to email addresses and the users can check them later. If multiple business calls arrive simultaneously, the call can be transferred to various extensions, and then to the voice mail box. Users can also track call records and update various phone features through web access.

As all the phone functions are provided via hosted VoIP technology, the services cost only a fraction of a standard PBX system. No huge investments or hardware installation is required for hosted PBX services. A number of VoIP service providers offer hosted PBX with different functionalities at affordable rates. You can choose the right virtual PBX system that satisfies your business needs.

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Hosted Virtual PBX Systems

The kind of installation is what differentiates hosted/virtual PBX systems from traditional premise based phone systems. Hosted PBX systems are not installed at the customer’s premises like the latter ones. The service providers maintain them at their sites itself. Since these devices are implemented in a virtual environment, they are also referred to as virtual PBX systems.

The hosted/virtual PBX systems are more advantageous compared to traditional ones and the benefits include:

• Ease of installation
• No expensive switching equipments required
• Cost of operation is low
• Facilitates easy management
• Greater scalability

A hosted/virtual PBX system has all the features such as auto attendant, virtual receptionist, find me follow me call forwarding, voicemail, fax mail, and so on that are found in a modern phone system. The auto attendant greets the callers with a professional sounding greeting message and then routes the calls to the right person according to the extension selected by the caller.

With a hosted PBX system, it is possible to have a single telephone number for the entire firm even if it has many branches spread over different geographical locations. On the other hand, even if you have no company premises for your small business, you can still receive the same features of a conglomerate phone system through a virtual IP phone system.

In a hosted (virtual) PBX system the extensions are associated with individuals and not any phone. Thus the user can receive calls from anywhere irrespective of his present location. The user can program a list of phone numbers including his cell phone number and residence number, where he will be available, in the virtual PBX systems. The hosted system associates these numbers with the user’s office extension number. Any call to this extension number will be automatically redirected to the alternate phone numbers utilizing the call forwarding facility. In this way the hosted (virtual) PBX systems empower business personnel to operate their business from anywhere.

Since these systems are scalable to a large extent, additional phone lines and extensions can be added as required at a later period. As the hosted phone service is shared among a number of users, the expense involved is also low.

Hosted PBX Business Phone Systems

Hosted PBX business phone systems have an important role to play in the smooth operation of businesses. Being the central communication tool in companies, the quality of the phone system employed is crucial. Your explicit needs and the budget involved have to be considered well before purchasing a telephone system. The phone service you employ should be able to serve you now and in the future. A hosted PBX business phone system is such a communication tool which can be of great help to small industry owners.

Hosted PBX business phone systems come with a number of value-added features including caller ID, auto attendant, find me/follow me call forwarding, call transfer, web based call management, call screening, music on hold, voicemail, fax to email and much more. All these features are delivered to the customers through a dedicated phone or high bandwidth connection.

As they are based on the latest IP technology, hosted business PBX systems can easily meet the growing demands of a flourishing company. Owing to their greater scalability, you need not invest in new hardware as you expand your business. The virtual IP telephone service provider can make available additional lines and extensions at any time, if required.

Through a hosted PBX phone system, SOHO businesses can get toll free and local numbers with the area codes of their favored cities. These virtual numbers can give a global and local presence to large and small businesses without them being actually present in the region. Calls to these numbers will be routed to the right destination by the hosted PBX phone system, irrespective of the recipient’s current location.

The ease of implementation and manageability of a hosted PBX business phone system is worth mentioning. There is no need to purchase or install any expensive switching equipment when choosing this VoIP technology over the traditional one. All the equipments are kept at the service provider’s site itself. The service providers carry out the maintenance and updating work at their premises, so you are relieved of the hassles of constantly upgrading the device. Since the service is distributed among various customers, the cost that comes down to the individual user is minimal. You can avail of hosted IP service by paying just a small monthly service charge.