Thursday, June 04, 2009

Hosted PBX - Full-featured Phone System

Hosted PBX is a full-featured phone system ensuring attractive benefits to small as well as home businesses in a cost-effective manner. The common function of a hosted PBX system is to connect the business with its clients and customers. Hosted communication features are provided through dedicated VOIP technology. All functionalities are supported by hosted PBX with no additional equipment to buy or maintain.

A hosted system can effectively maintain communication within the company as well as the outside network. Businesses benefit from a full-featured phone system with facilities such as extension dialing, auto attendant, call forwarding, call acceptance, call screening, caller ID, call holding, message alerts, voice mail and fax to mail and many more. Call routing options include dial by name or dial by extension. Multiple extensions for employees and departments can be set up. When customers make calls to the main phone number, the hosted PBX will transfer the calls to these extensions.

Through advanced features such as find me follow me call forwarding, a hosted PBX helps small businesses to create a big business image. Through call forwarding, calls can be forwarded to a set of multiple extensions. If all phone lines are busy, the call will be diverted to user-friendly voice mail box. Callers can leave their personal messages in the voice mail box.

The set up and configuration of hosted PBX features are done through web portal. Users can customize communication features as per their specific business needs. You can completely manage the PBX features through web access. It is possible to add new extensions, access voice mail, set new professional business greetings, change voice prompts and update other communication features.

Hosted PBX providers offer various service packages for businesses of all sizes. All the phone features can be connected to your local phone number or toll-free number. By comparing various service providers, you can select right service plan that meets your specific business requirements and one that grows with your business.

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Tuesday, June 02, 2009

Hosted PBX – Feature-rich VoIP Solution

Many small businesses and home-based businesses choose hosted PBX – the feature-rich VoIP solution - due to its advanced and cost-effective features. A hosted PBX system is beneficial for startup businesses in that it helps them create a good business image. The VoIP technology co-ordinates phone and Internet traffic over a single network. All PBX phone features are provided through advanced VoIP technology.

A VoIP enabled hosted PBX system comes with a variety of phone features that help to maintain a well-organized communication system in a business environment. From call attending to call routing, all steps are effectively carried out with the aid of sophisticated VoIP technology. With multiple extensions, you can create virtual departments or virtual branch offices for your business. All our calls will be routed and delivered efficiently via hosted PBX.

The most beneficial feature of VoIP enabled hosted PBX is that it can connect business calls to you, regardless of your location. Multiple business calls can be managed effectively by this hosted system. Calls can be routed to various extensions. Features such as auto attendant, call forwarding, call routing, call transferring, call waiting, conference call, direct inward dialing, music on hold and more help to handle your business in a professional manner.

Advanced VoIP technology provides the facility to send and receive multiple faxes at the same time. Fax mail feature can forward fax messages to email addresses and the users can check them later. If multiple business calls arrive simultaneously, the call can be transferred to various extensions, and then to the voice mail box. Users can also track call records and update various phone features through web access.

As all the phone functions are provided via hosted VoIP technology, the services cost only a fraction of a standard PBX system. No huge investments or hardware installation is required for hosted PBX services. A number of VoIP service providers offer hosted PBX with different functionalities at affordable rates. You can choose the right virtual PBX system that satisfies your business needs.

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Sunday, May 31, 2009

Virtual PBX - Virtual Phone System

Virtual PBX or virtual phone system is a cost-efficient alternative to traditional PBX phone system. The virtual phone system is a fully automatic call answering and routing communication system. It is provided through advanced VOIP technology and managed by a communication service provider. Virtual PBX phone helps small businesses and solo entrepreneurs to establish a new business image in their target market areas.

Virtual PBX system is distinguished by a number of call management features. Some of the common features include: auto attendant, call forwarding, automatic call distribution, voice mail and fax to mail. All call features can be customized as per specific business requirements. The advanced auto attendant feature can efficiently route incoming calls to the proper person or department. All incoming calls are received with professional business greetings and customized greetings can also be set. The call forwarding feature can forward calls to any phone at any location. It provides the facility for the employees to work from home or even when traveling.

The unique combination of phone and computer provides many advanced benefits to the business. The main advantage is that the business need not maintain salaried staff to keep the hosted PBX system. Instead of calling features, virtual service can be used to send and receive fax messages. Other beneficial features of virtual phone system are that your callers do not have to pay long distance call rates. Through an efficient virtual calling system, your business will gain more customers. As it requires less up-front and running costs, it is the right solution for start-up businesses.

Virtual PBX system can be connected to local numbers and toll free numbers. If the business already has a number, it can be connected to the virtual phone system. Virtual phone system can be activated within minimum time. Various communication service providers offer virtual PBX system with a wide array of service packages. You can choose the best option that suits your business requirements.

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Thursday, May 28, 2009

Virtual PBX - Professional Virtual Office Features

Virtual PBX phone solutions are completely automated call answering and routing systems that facilitate business communication. With professional virtual office features, virtual PBX systems are ideal for all types of businesses, from sole businesses to large enterprises, and mobile professionals. Businesses can communicate effectively with remotely located customers and employees through virtual PBX system.

Hosted PBX systems offer a variety of professional virtual office features including auto attendant, call forwarding, caller ID, live call transfer, call screening, music on hold, and many more. You can custom program many virtual PBX features. Business greeting messages and on-hold messages can be customized as per specific business needs. No business call will be missed and you can communicate professionally and efficiently with your customers.

Advanced features including voice mail and fax to mail are also available through virtual PBX phone system. Sending and receiving multiple faxes simultaneously is possible via advanced fax mail feature. The fax messages received can be sent to the company’s email address. Voice mail feature helps to avoid busy signals. Unanswered business calls will be diverted to the voice mail box.

Incorporated with advanced professional communication features, virtual PBX can connect business calls to any location, at any time. With call routing options, auto attendant works as an interface between businesses and callers. Professional call diverting options include dial by name and dial by extension. Virtual PBX system allows setting multiple extensions for employees and departments. Professional virtual office features can be connected to local phone number or toll free number. Virtual local number with area code helps to establish your business image in selected market areas. With toll-free number, businesses can create a nation-wide presence.

The communication requirements of small businesses are best satisfied by virtual phone system for a fraction of the cost. No capital expenditure or additional cost is required for virtual PBX service. Various service providers offer cost-effective virtual PBX service plans for businesses. Professional virtual office features can be tailor-made to meet specific business requirements.

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Tuesday, May 26, 2009

Virtual PBX - Expand Your Business

A right virtual PBX system with its professional call management features can help expand your business. You can run your business from any location of your preference and establish a big business image. As the hosted PBX is a fully automated system, you need not hire or train any extra staff for phone support. You will never miss any important business call; besides, you can effectively communicate with your employees and clients.

Advanced virtual PBX systems can impart a big business image for your small business by offering sophisticated communication features. You benefit from features such as: auto attendant, call forwarding, call screening, caller ID, call waiting, call transfer, call return, voice mail and fax to mail and many more. Automated attendant receives all business calls and routes them efficiently. It can be programmed to create and schedule business greeting messages.

Along with standard communication features, hosted PBX offers some highly advanced features such as multiple fax message handling, find me follow me call forwarding and voice mail service that can be really beneficial for small businesses and mobile professionals. You can set various extension numbers including residence, office or cell phone number to one main virtual phone number. If the main phone line is busy, find me follow me call forwarding facility will divert calls to your preset extension numbers. If all phone lines are busy, the call will be routed to the voice mail box. Your callers can leave voice messages and you can check them later.

Virtual PBX offers the same advanced features as premise-based phone systems, but at an affordable cost. All the virtual phone features are provided through dedicated VOIP technology. Therefore no additional hardware equipment or software is required for virtual PBX.

With many advanced features, virtual PBX adds credibility to small businesses. You can conveniently select a local phone number or toll free virtual number for your small business. Many virtual communication service providers offer affordable virtual PBX service plans; you can choose the right service plan that will suit your specific requirements and help you expand your business.

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Monday, May 04, 2009

Virtual Receptionist - Hosted Virtual PBX

Virtual receptionist, which is an integral part of a hosted/virtual PBX system, is an ideal means to improve business communications between your clients and employees. These days, people are looking for pragmatic solutions by which they can attain potential productivity at cheaper rates. Hence, due to the affordability of this system, it has become the most sought after phone system by small businessmen.

A Feature-rich Phone System

For the smooth functioning of the system, a wide range of interesting features are included in this service. The auto-attendants installed help the business owners to manage their business matters with ease. All the incoming calls to the offices will be attended and automatically directed to the given numbers. Dial-by-number, dial-by-name, voicemail and more features are incorporated for the customers’ convenience.

Free from Extra Hardware Installation

Unlike a standard phone system, for virtual receptionists, there is no need to install extra hardware. All the lines are integrated into one number utilizing a single standard phone line. The users of a hosted virtual PBX system can have all the privileges enjoyed by the users of a standard phone system. One can even use the existing phone number or opt for a new one from the providers of virtual receptionists.

Make the Calls Roll into Your Cell Phones; Build Better Business Relations

Normally, business people find it difficult to manage the large number of incoming calls. When your budget is insufficient to hire more staffs for attending calls, equipping your offices with a virtual receptionist system will be a wise decision.

Busy signals and unattended calls may result in your losing an important business deal. This can be avoided with the help of hosted PBX systems in your workplaces. With this system, all incoming calls will be forwarded to the user’s given numbers including cell phone numbers. Hence, you can freely communicate with your clients and employees even when you are on the move, and thereby build better business relations.

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Monday, April 27, 2009

Hosted Virtual PBX Systems

The kind of installation is what differentiates hosted/virtual PBX systems from traditional premise based phone systems. Hosted PBX systems are not installed at the customer’s premises like the latter ones. The service providers maintain them at their sites itself. Since these devices are implemented in a virtual environment, they are also referred to as virtual PBX systems.

The hosted/virtual PBX systems are more advantageous compared to traditional ones and the benefits include:

• Ease of installation
• No expensive switching equipments required
• Cost of operation is low
• Facilitates easy management
• Greater scalability

A hosted/virtual PBX system has all the features such as auto attendant, virtual receptionist, find me follow me call forwarding, voicemail, fax mail, and so on that are found in a modern phone system. The auto attendant greets the callers with a professional sounding greeting message and then routes the calls to the right person according to the extension selected by the caller.

With a hosted PBX system, it is possible to have a single telephone number for the entire firm even if it has many branches spread over different geographical locations. On the other hand, even if you have no company premises for your small business, you can still receive the same features of a conglomerate phone system through a virtual IP phone system.

In a hosted (virtual) PBX system the extensions are associated with individuals and not any phone. Thus the user can receive calls from anywhere irrespective of his present location. The user can program a list of phone numbers including his cell phone number and residence number, where he will be available, in the virtual PBX systems. The hosted system associates these numbers with the user’s office extension number. Any call to this extension number will be automatically redirected to the alternate phone numbers utilizing the call forwarding facility. In this way the hosted (virtual) PBX systems empower business personnel to operate their business from anywhere.

Since these systems are scalable to a large extent, additional phone lines and extensions can be added as required at a later period. As the hosted phone service is shared among a number of users, the expense involved is also low.

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Thursday, April 23, 2009

Hosted PBX Business Phone Systems

Hosted PBX business phone systems have an important role to play in the smooth operation of businesses. Being the central communication tool in companies, the quality of the phone system employed is crucial. Your explicit needs and the budget involved have to be considered well before purchasing a telephone system. The phone service you employ should be able to serve you now and in the future. A hosted PBX business phone system is such a communication tool which can be of great help to small industry owners.

Hosted PBX business phone systems come with a number of value-added features including caller ID, auto attendant, find me/follow me call forwarding, call transfer, web based call management, call screening, music on hold, voicemail, fax to email and much more. All these features are delivered to the customers through a dedicated phone or high bandwidth connection.

As they are based on the latest IP technology, hosted business PBX systems can easily meet the growing demands of a flourishing company. Owing to their greater scalability, you need not invest in new hardware as you expand your business. The virtual IP telephone service provider can make available additional lines and extensions at any time, if required.

Through a hosted PBX phone system, SOHO businesses can get toll free and local numbers with the area codes of their favored cities. These virtual numbers can give a global and local presence to large and small businesses without them being actually present in the region. Calls to these numbers will be routed to the right destination by the hosted PBX phone system, irrespective of the recipient’s current location.

The ease of implementation and manageability of a hosted PBX business phone system is worth mentioning. There is no need to purchase or install any expensive switching equipment when choosing this VoIP technology over the traditional one. All the equipments are kept at the service provider’s site itself. The service providers carry out the maintenance and updating work at their premises, so you are relieved of the hassles of constantly upgrading the device. Since the service is distributed among various customers, the cost that comes down to the individual user is minimal. You can avail of hosted IP service by paying just a small monthly service charge.

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