Wednesday, January 20, 2010

Hosted PBX - Advanced Phone Answering

A hosted PBX phone system equipped with advanced phone answering features enhances business productivity and enables to establish a professional business image for your small business organization.

Excellent Call Management Features

With the help of a hosted PBX system with advanced phone answering service facility, you can easily communicate with your local and long distance callers using a single existing main business telephone number. The functionalities incorporated include auto attendant, find me follow me call forwarding, call waiting, caller identity, voicemail, music on hold, call conferencing and lots more.

Handles Business Calls in a Professional Style

The auto attendant feature included in the hosted PBX system answers all your business calls in a proficient manner. The callers are greeted with recorded salutation messages and provided with a menu of options such as dial by name, dial by extension, 1-4 digit extensions, zero out to live operator and more. Based on the option selected by the caller calls are routed to the appropriate departments or persons. It answers multiple calls at the same time without giving conventional busy tones for the callers.

By using the find me follow me call forwarding feature, calls to the official numbers are forwarded to the alternate set of extension phone numbers including residence or cell number. You can therefore communicate with your workforce and customers from any remote location. Unanswered calls are directed to the voicemail box, wherein callers can leave voice messages. Thus the system eliminates any possibility of missing important business calls. The system can also forward these voice messages to your email account as audio file attachments.

No need to Purchase Costly Equipments

In order to utilize the advanced phone answering features of a hosted PBX system, it is not necessary to buy and maintain costly PBX equipments in your office since these are kept at the service provider’s site. The PBX services are offered through a hosted server using high speed Internet connection or dedicated telephone network. As the services are shared among a number of users, you can make use of the services at affordable monthly charges.

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Sunday, August 16, 2009

Hosted PBX – Transfer Current Phone Numbers Seamlessly

Hosted PBX helps you to transfer your current phone numbers seamlessly. This ensures a wide array of advanced communication features to small businesses. Hosted PBX services can be connected to both local phone numbers and toll-free numbers. With hosted phone numbers, a business owner can set up a virtual office or branch in a particular area. It helps the business to become more efficient and competitive in a professional manner.

All the hosted PBX features are provided through advanced VOIP technology. The host of advantages available include: automated attendant, call forwarding, call transfer, call screening, call waiting, call screening, direct inward dialing and many more. Your current phone numbers can be integrated with advanced features such as voice mail and fax to mail services.

The main advantage of communication through hosted service is that your business will be connected with your clients and associates from any location. Multiple business calls can be efficiently handled through a hosted PBX. When your callers dial the main phone number, they will be welcomed with professional business greetings. Business calls can be forwarded to various extensions - home, office or cell phone. If you are in a busy meeting, your calls can be forwarded to voice mail. All voice messages can be sent to your mail and you can check them later.

Your callers can benefit from reduced call rates when making calls to your business. There is no need to purchase or install any new hardware or make huge investments for availing of hosted PBX services. As the entire equipment is installed in the premises of the hosted PBX provider, any technical problem can be resolved quickly and easily.

The hosted PBX features provided with current phone numbers will vary with the various service plans offered. You can choose the right service plan that suits your specific business requirements.

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Friday, July 17, 2009

Technology's hold on man

If you have been following my blog you already know my favorite feature is the fax to email and you also know that our system works with Smartphones such as the Blackberry, the iPhone, and the Palm Pre. But did you know that our system has a bunch of fancy features that work will all phones and other features that work will all cell phones?

I know you have been out somewhere and seen the gaggle of teenage girls texting on their cell phones. That sight is proof that cell phones are for more than just having a verbal conversation with someone. You too can feel like part of the “in crowd” by getting text messages to your cell phone when you get a new voicemail. You never need to be out of communication with your hosted pbx.

Another feature that we offer, and it works with any phone, copper land line or cell, is the voice call back also known as voice notification. The way this works is when someone calls and leaves you a message, the system will call you on the specified number and give you a chance to listen to your message. Now whether you have a fancy smart phone that you can check your email on or not, you can still be notified of your new messages and you don’t need to always be within range of a computer.

Just another example of technology loosening the ties between man and his computer

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Thursday, July 16, 2009

Hosted PBX Phone System Solutions

A hosted PBX phone system greatly helps business people to focus more on their core business matters instead of spending valuable time attending phone calls. It is ideal for small and medium sized business enterprises as it functions as an ideal customer support solution.

Simplify Your Business Communications

You can have all the features of a standard phone system with advanced hosted PBX phone system solutions. Incoming calls will be automatically attended and directed to the respective extension with the help of auto attendant system. Users can enjoy the privileges of dial-by-name, dial-by-extension, call transfer with find-me follow-me call forwarding features. With the help of voice mail, voice to email, fax to email and caller ID, the caller can get his message across to the user, though the user may not be available at the time of making calls. Since all these features are incorporated in a single system, you need not spend time attending each and every call coming to your office.

Time and Money Saving Features

A hosted PBX phone system is integrated with numerous time and money saving features. This phone service does not require the support of additional hardware. In case the user is busy or not available, he/she can program “do not disturb” mode or a list of phone numbers for automatic call forwarding facility. There is no need to employ a receptionist in your workplace because a PBX phone system efficiently handles all the functions of a receptionist. By implementing a hosted PBX system in your workplace, you will get enough freedom to work from anywhere. There is no need to stick on to a single location; you can attend calls coming to your office, even while on the move.

Compared to a traditional premise based phone system, this phone service is highly scalable and convenient for all types of business establishments.

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Tuesday, July 14, 2009

Hosted PBX - No Expensive Equipment to Buy

With no expensive equipment to buy, a hosted PBX system is an affordable option for small businesses and home professionals. An advanced hosted PBX enables small businesses to function and appear as large, established enterprises. Hosted PBX system provides standard phone features through advanced VoIP technology. Hosted system can unify geographically distanced employees and offices under one main phone service and that will enhance business efficiency by enabling easy communication between your employees as well as clients, regardless of their location.

Hosted PBX systems are ideal for small business organizations and solo businesses. As it is a hosted service, only few resources are required to implement it, and all the system maintenance and upgrades are taken care of by the service provider. Hosted PBX is an economical option because users need not install or purchase any additional equipment. Businesses can benefit from reduced call charges and less start-up cost.

Hosted PBX systems help small businesses to create a positive impact on their associates and customers. Major calling features include: call waiting, caller ID, call forwarding, call transfer, call conference, call logs and more. With call forwarding, your business will never miss any call. Calls can be forwarded to your cell phone or any other phone. Auto attendant eliminates the need of a receptionist to attend and transfer calls. It can be scheduled to play customized greeting messages for incoming calls. You can set custom professional greetings as per the time of the day. Other advanced features include voice mail, fax to mail, call queue and more.

With a hosted PBX system, small businesses can acquire all the communication features enjoyed by traditional phone systems via flexible VoIP. Service providers offer virtual local numbers and toll free numbers with sophisticated PBX features. Various service plans are available as per your business requirements.

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Friday, July 10, 2009

Hosted PBX - Cutting-Edge Technology

Hosted PBX with cutting edge technology helps start-up companies to project themselves as big businesses. Advanced hosted technology helps you to communicate effectively with your customers and associates, regardless of your location. The improved technology of hosted systems is far above the traditional PBX system, and it provides full control to the user. The business can benefit from a cutting-edge technology service without capital expenditure.

A virtual PBX system can route calls to any number in any location. It can easily connect your remote offices and mobile employees. With cutting-edge technology, the hosted PBX allows to set customized professional greeting messages and multiple extensions for departments and employees. Sophisticated features include automated call answering options, call transferring, call waiting, call forwarding, voice mail and online fax functionality. Automatic call forwarding will route callers to all phone extensions including home, office or mobile. With efficient voice mail notification service, you will never miss an important voice mail. Voice mail alerts can be sent to one’s email or cell phone.

With a hosted PBX, there are no hassles or costs of maintaining PBX hardware. All the services are provided through advanced VoIP technology. No additional phone line is required to get the hosted phone features. The virtual system can also connect faxes and voice mail to the main business number. Customers can contact you without paying long distance call charges.

A hosted PBX system can be set up and activated within a short time. Users can easily customize communication features through the Internet. There are many service providers offering advanced hosted PBX services in a cost-effective manner. Hosted PBX service providers can integrate advanced calling features to your local phone number or toll-free phone number. Some providers offer free trial service plans. Another advantage is that, you have to pay only for the services you need. You can opt for the right hosted PBX service that suits your business communication requirements.

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Wednesday, July 08, 2009

Hosted PBX - Avoid Capital Expenses

Most of the small businesses and home-based businesses have switched to hosted PBX to avoid capital expenses. In a hosted PBX system, all the phone features of a typical PBX equipment are provided in a virtual manner. Through flexible communication features, the hosted PBX system gives the image of a Fortune 500 business to small or start-up businesses at low cost. The hosted technology ensures great benefits to businesses, eliminating the financial risk and other problems associated with a premise-based phone system.

Hosted PBX offers user-friendly communication features that can be operated in a simple manner. Calls and faxes to your business can be managed in a cost-efficient manner. Features such as automated attendant, call transferring, call screening, find me follow me call forwarding and more help to create a good impression among your callers. The automatic call answering system receives calls with professional greetings. The user can set custom professional greetings. The call routing facility can route calls to various alternate extension numbers including your cell phone.

Hosted PBX systems can integrate all the communication features to one main local or toll-free number. Your business can create virtual branch offices in any location and enhance your present business image. You can set various extension numbers to connect your virtual branch offices or employees. It virtually eliminates long distance call charges. As all the communication features are provided through high-end VoIP technology, the business can save considerable operational cost. No upfront cost or maintenance cost is required for hosted services.

Web interface helps you to work from anywhere, with easy access to all capabilities. Through online access, you can track all call records and update phone features. You can also check your voice mail messages and fax messages online.

Hosted system provides a big company image to your business and this will help you to acquire new clients and customers. Most companies offer hosted PBX service packages at a reasonable monthly subscription rate. You can choose customized hosted service packages according to your requirements.

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Monday, July 06, 2009

Hosted IP PBX Phone Systems

As the traditional PBX systems are costly, many small businesses opt for hosted IP PBX phone systems for saving their business communication cost. Hosted phone service will help to improve business communication and enhance employee productivity. In a hosted IP phone service, all the phone features are provided through high speed Internet connection. Businesses can enjoy the benefits of hosted IP phone systems without the problems of system acquisition and capital cost.

You can have a current phone system with many advanced voice and data features. Hosted IP provides users access to all PBX features regardless of their location. The auto attendant is a valuable feature in such a phone system, providing callers with convenient menu options such as dial by extension, name or directory. Hosted PBX system can connect to any extension in any location. You can add multiple extension numbers – residence, office, or cell phone to the main virtual phone number.

Major call features include: caller-ID, call screening, call transfer, call forwarding, conference call and more. Customizable music on hold and professional greeting messages can add a professional touch to your business. Through advanced call forwarding technology, your calls can be routed to various extensions and to the voice mail box.

A hosted PBX system is a complete business communication solution for small businesses, home-based professionals and start-up businesses. With efficient calling facilities hosted PBX phone system enables small companies to function like large business enterprises. The business can enjoy local and long distance call facilities from one PBX service provider. Users can customize all communication features through the online management tool.

A hosted IP PBX phone system can make a business more professional and profitable. The required equipment is maintained by the hosted IP provider and so one need not spend any additional equipment cost for enjoying the phone service. Various hosted service providers offer affordable hosted PBX phone service plans. You can compare various service plans and choose the best option for your business.

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Thursday, June 04, 2009

Hosted PBX - Full-featured Phone System

Hosted PBX is a full-featured phone system ensuring attractive benefits to small as well as home businesses in a cost-effective manner. The common function of a hosted PBX system is to connect the business with its clients and customers. Hosted communication features are provided through dedicated VOIP technology. All functionalities are supported by hosted PBX with no additional equipment to buy or maintain.

A hosted system can effectively maintain communication within the company as well as the outside network. Businesses benefit from a full-featured phone system with facilities such as extension dialing, auto attendant, call forwarding, call acceptance, call screening, caller ID, call holding, message alerts, voice mail and fax to mail and many more. Call routing options include dial by name or dial by extension. Multiple extensions for employees and departments can be set up. When customers make calls to the main phone number, the hosted PBX will transfer the calls to these extensions.

Through advanced features such as find me follow me call forwarding, a hosted PBX helps small businesses to create a big business image. Through call forwarding, calls can be forwarded to a set of multiple extensions. If all phone lines are busy, the call will be diverted to user-friendly voice mail box. Callers can leave their personal messages in the voice mail box.

The set up and configuration of hosted PBX features are done through web portal. Users can customize communication features as per their specific business needs. You can completely manage the PBX features through web access. It is possible to add new extensions, access voice mail, set new professional business greetings, change voice prompts and update other communication features.

Hosted PBX providers offer various service packages for businesses of all sizes. All the phone features can be connected to your local phone number or toll-free number. By comparing various service providers, you can select right service plan that meets your specific business requirements and one that grows with your business.

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Tuesday, June 02, 2009

Hosted PBX – Feature-rich VoIP Solution

Many small businesses and home-based businesses choose hosted PBX – the feature-rich VoIP solution - due to its advanced and cost-effective features. A hosted PBX system is beneficial for startup businesses in that it helps them create a good business image. The VoIP technology co-ordinates phone and Internet traffic over a single network. All PBX phone features are provided through advanced VoIP technology.

A VoIP enabled hosted PBX system comes with a variety of phone features that help to maintain a well-organized communication system in a business environment. From call attending to call routing, all steps are effectively carried out with the aid of sophisticated VoIP technology. With multiple extensions, you can create virtual departments or virtual branch offices for your business. All our calls will be routed and delivered efficiently via hosted PBX.

The most beneficial feature of VoIP enabled hosted PBX is that it can connect business calls to you, regardless of your location. Multiple business calls can be managed effectively by this hosted system. Calls can be routed to various extensions. Features such as auto attendant, call forwarding, call routing, call transferring, call waiting, conference call, direct inward dialing, music on hold and more help to handle your business in a professional manner.

Advanced VoIP technology provides the facility to send and receive multiple faxes at the same time. Fax mail feature can forward fax messages to email addresses and the users can check them later. If multiple business calls arrive simultaneously, the call can be transferred to various extensions, and then to the voice mail box. Users can also track call records and update various phone features through web access.

As all the phone functions are provided via hosted VoIP technology, the services cost only a fraction of a standard PBX system. No huge investments or hardware installation is required for hosted PBX services. A number of VoIP service providers offer hosted PBX with different functionalities at affordable rates. You can choose the right virtual PBX system that satisfies your business needs.

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Monday, May 04, 2009

Virtual Receptionist - Hosted Virtual PBX

Virtual receptionist, which is an integral part of a hosted/virtual PBX system, is an ideal means to improve business communications between your clients and employees. These days, people are looking for pragmatic solutions by which they can attain potential productivity at cheaper rates. Hence, due to the affordability of this system, it has become the most sought after phone system by small businessmen.

A Feature-rich Phone System

For the smooth functioning of the system, a wide range of interesting features are included in this service. The auto-attendants installed help the business owners to manage their business matters with ease. All the incoming calls to the offices will be attended and automatically directed to the given numbers. Dial-by-number, dial-by-name, voicemail and more features are incorporated for the customers’ convenience.

Free from Extra Hardware Installation

Unlike a standard phone system, for virtual receptionists, there is no need to install extra hardware. All the lines are integrated into one number utilizing a single standard phone line. The users of a hosted virtual PBX system can have all the privileges enjoyed by the users of a standard phone system. One can even use the existing phone number or opt for a new one from the providers of virtual receptionists.

Make the Calls Roll into Your Cell Phones; Build Better Business Relations

Normally, business people find it difficult to manage the large number of incoming calls. When your budget is insufficient to hire more staffs for attending calls, equipping your offices with a virtual receptionist system will be a wise decision.

Busy signals and unattended calls may result in your losing an important business deal. This can be avoided with the help of hosted PBX systems in your workplaces. With this system, all incoming calls will be forwarded to the user’s given numbers including cell phone numbers. Hence, you can freely communicate with your clients and employees even when you are on the move, and thereby build better business relations.

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