Virtual Office Phone Answering System

A virtual office phone answering system gives a professional and well-established company image for your small business organization. This type of phone system enables small business owners to create a virtual business presence in any desired location without making bulk investments.

Create a Great Image with the Sophisticated Caller Interface

The virtual office phone answering system is incorporated with an array of call management features that handles your business calls in a professional style. These include auto attendant, find me follow me call forwarding, caller identity, call conferencing, voicemail, fax, fax to email, call waiting and lots more.

All incoming calls are received by the auto attendant with professionally recorded greeting messages. It offers the callers a menu of options such as dial by name, dial by extension, zero out to live operator and so on. Based on the preference made by the callers, calls are routed to the appropriate department, employees or voice mail box. Multiple calls are managed simultaneously without giving busy signals to the callers.

Efficient Call Routing Features

Incoming calls to your official numbers can be transferred to the alternate phone numbers provided, including cell numbers. When the calls are not answered within a specific number of rings or if all lines are busy, the system redirects the calls to the voice mail box of the employees, enabling the callers to leave voice messages. These voice messages are also forwarded to individual email accounts as audio file attachments, so that you can check the messages even when on the move. The system notifies the arrival of new voice messages through text message alerts on your cell phone or pager. Fax messages are stored in the fax mail boxes.

Dependable Communication Option for Your Business Office

A virtual office phone answering system can be implemented without setting up expensive PBX equipments at your site. All the equipments are preserved at the site of the service provider. The PBX services are offered through a hosted server using high speed Internet or telephone networks. As the virtual PBX services are shared among numerous users, the services can be availed at economic monthly charges.

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Professional Live Answering Service

With the support of state-of-the-art hosted PBX phone system equipped with professional live answering service, small businesses can handle incoming business calls in an organized and competent manner.

Project a Flourishing Image with Round-the-Clock Service

Professional live answering service attends all incoming calls with appropriate greeting messages and offers the callers a menu of options such as dial by name, dial by extension and more. Depending on the option selected by the caller, calls are redirected to the right extension phone numbers of employees or departments.

This service can manage multiple calls simultaneously and perform the entire call redirecting process without sending line busy signals to the callers. It can provide answering services during hectic business hours, non-business hours, weekdays and holidays. Therefore the customers can access the required information on a 24X7 basis.

Benefit from Superior Call Forwarding Functions

By implementing hosted PBX phone system incorporated with professional live answering service, calls to your official local or toll-free phone numbers can be redirected to the alternate extension phone numbers including cell numbers. Hence you can communicate with your employees, customers and business associates all the time, even while you are on the move. Due to this flexibility, your workforce can operate even from their homes.

Live answering service redirects unanswered calls to the personal voice mail boxes of the employees, so that callers can leave voice messages. Thus the any chance of missing important business calls can be avoided. These voice messages can be checked at a later time and queries answered conveniently.

Cost-effective Communication Choice for Small Business Organizations

For utilizing the features of professional live phone answering service it is not necessary to purchase and maintain any expensive PBX hardware in your office. All the equipments are kept at the site of the service provider. The PBX services are offered through a hosted server using high speed Internet or telephone networks. The PBX services are shared among a number of users; therefore you can utilize these services at affordable monthly charges.

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Live Answering Phone Service

A live answering phone service is vital for small business organizations to enable timely management of incoming business calls. This advanced phone answering service endows your small business with a flourishing image.

The major advantage of providing live answering phone service with the support of hosted PBX phone system is that clients can access your organization 24 X7. You can provide the callers with all the advanced functions of telephone, fax and voicemail that are found in luxurious phone systems kept by big companies.

A Range of Superior Call Management Features

The important component of the live answering phone service is the auto attendant. It receives all the calls with professional sounding salutation messages and offers the callers a set of options such as dial by name, dial by extension, zero out to live operator and more. Calls are routed to the appropriate department, live operators or voice mail box based on the option selected by the callers.

Calls to the official numbers can be transferred to your alternate extension phone numbers, including cell numbers. Multiple calls can be handled simultaneously without giving busy signals to the callers.

Unattended calls are redirected to your personal voice mail box, wherein the callers can leave voice messages. These voice messages can be checked and replied to, at a convenient time. The system can forward the voice messages to your email account as audio file attachments. It even notifies the arrival of new messages by forwarding text messages to your cell phone or pager. It also handles fax messages efficiently.

Cost-effective Option

All these sophisticated features can be incorporated into your existing local or toll-free numbers and the expenses involved in maintaining additional telephone lines can be thus avoided. Besides, it is not necessary to buy and install costly equipments at your site. The equipments are maintained at the service provider’s site and the PBX services offered through a hosted server through high speed Internet or telephone networks. The services are shared among numerous users, and can therefore be utilized at affordable monthly charges.

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Hosted PBX - Advanced Phone Answering

A hosted PBX phone system equipped with advanced phone answering features enhances business productivity and enables to establish a professional business image for your small business organization.

Excellent Call Management Features

With the help of a hosted PBX system with advanced phone answering service facility, you can easily communicate with your local and long distance callers using a single existing main business telephone number. The functionalities incorporated include auto attendant, find me follow me call forwarding, call waiting, caller identity, voicemail, music on hold, call conferencing and lots more.

Handles Business Calls in a Professional Style

The auto attendant feature included in the hosted PBX system answers all your business calls in a proficient manner. The callers are greeted with recorded salutation messages and provided with a menu of options such as dial by name, dial by extension, 1-4 digit extensions, zero out to live operator and more. Based on the option selected by the caller calls are routed to the appropriate departments or persons. It answers multiple calls at the same time without giving conventional busy tones for the callers.

By using the find me follow me call forwarding feature, calls to the official numbers are forwarded to the alternate set of extension phone numbers including residence or cell number. You can therefore communicate with your workforce and customers from any remote location. Unanswered calls are directed to the voicemail box, wherein callers can leave voice messages. Thus the system eliminates any possibility of missing important business calls. The system can also forward these voice messages to your email account as audio file attachments.

No need to Purchase Costly Equipments

In order to utilize the advanced phone answering features of a hosted PBX system, it is not necessary to buy and maintain costly PBX equipments in your office since these are kept at the service provider’s site. The PBX services are offered through a hosted server using high speed Internet connection or dedicated telephone network. As the services are shared among a number of users, you can make use of the services at affordable monthly charges.

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