Automated Answering System

By implementing hosted PBX automated answering system you can manage your business calls more efficiently and accomplish your business objectives rather effortlessly. Moreover, you can project your organization as a well-established one.

Allows Frequent Communication with Your Clients

With the support of hosted PBX automated answering service callers can be provided with an interface similar to that found in advanced telephone systems. The system is integrated with excellent call management features such as auto attendant, find me follow me call forwarding, call waiting, caller identity, voice mail, fax, fax to email and lots more. The significant advantage of using this system is that it is not required to appoint additional staff for answering the calls. You can remain in touch with your workforce and business clients all the time using a single telephone number.

Designed with Superior Call Answering Functions

The auto attendant in an automated answering system receives all the calls with professionally recorded greeting messages. It offers the callers a set of options such as dial by name, dial by extension, zero out to live operator and more. Depending on the choice made by the caller, calls are transferred to the right destinations. It can manage multiple calls at the same time without giving line busy signals to the callers.

Calls to the official numbers can be routed to alternate extension phone numbers provided by the employees including cell numbers, using the find me follow call forwarding feature. In case you are unavailable, calls are redirected to the voice mail system, wherein the callers can leave voice messages. Calls are also transferred to the voice mail box when all phone lines are busy.

Affordable Communication Option

In order to utilize the PBX features, you are not required to buy or maintain any expensive PBX equipment at your site since these are kept at the site of the service provider. The PBX services are offered through a hosted server using high speed Internet connection or telephone network. As the PBX services are shared among numerous users, these services can be utilized at economic monthly charges.

Technorati Tags: virtual pbx, automated answering service, hosted pbx, answering system phone

Features of Virtual PBX Service

The features of virtual PBX service are similar to those incorporated in expensive phone systems used by big companies. These sophisticated call handling features include:

• Auto attendant
• Find me follow me call forwarding
• Caller identity
• Voice mail
• Voice to email
• Fax
• Fax to email
• Music on hold

Reduce Your Telecom Expenses

All call management functions can be integrated into your existing local or toll free phone numbers. Thus you can reduce the expenses involved in maintaining fresh telephone lines. The auto attendant feature functions as a live receptionist and can be customized to play personalized greeting messages depending on the time and day, including business hours, after business hours, weekdays and holidays. It provides a set of options such as dial by name, dial by extension, zero out to live representative and more for the callers and routes the calls to the right extensions. It manages multiple calls at the same time without giving busy signals to the callers.

Maintain Constant Contact with Your Employees and Customers

The find me follow call forwarding feature redirects incoming calls to a set of alternate phone numbers including cell phone numbers. Unanswered calls are sent to the voicemail system. Calls are also routed to the voicemail system when all the phone lines are busy.

Voice to email facility allows transferring voice messages to the email accounts of employees as audio file attachments. The system also notifies the arrival of new voice messages by sending text messages to your cell number or pager.

Excellent Communication Choice for Your Business Firm

Virtual PBX is a wonderful communication option for any small and medium sized business. The services are offered through a hosted server using high bandwidth Internet connection or telephone networks. As the PBX services are shared among a number of users, the services are made available at affordable monthly rates.

Technorati Tags: virtual pbx, business pbx, hosted pbx, pbx phone system

VoIP PBX Telephone System

Voice over internet protocol (VoIP) is an internet based voice communication system. This is also known as digital phone service or broadband phone service. PBX is a high-quality telephone system excellent for quick and effective communication. Therefore a reliable VoIP PBX telephone system can contribute greatly towards enhancing your business image.

PBX Full-featured Telephone Systems

Private branch exchange or PBX is a full-featured phone system with several advanced options. PBX telephone includes an auto-attendant system to receive multiple calls simultaneously. The callers are welcomed with recorded greetings. They are provided with a menu of various options including dial by name and dial by extension. If a call is left unattended, the caller will be provided with a voicemail option which enables him/her to leave his message in the voicemail box. Unattended calls can also be directed to your cell phones or any other extension phone.

Along with these advanced technologies, the PBX telephone system provides a number of other options such as dial-by-name, caller ID, call transfer, music on hold, voice mail, fax service, call screening, delivery of e-mail messages and much more.

Benefits of VoIP service

VoIP phone service is quite different from traditional phone services. The service enables multimedia conferencing. The main advantage of this system is that it can save up to 90% of your telephone bill while your telephone gets access to the innumerable options of PBX systems. The VoIP system doesn’t require any expensive gadgets to be installed in your premises. You just need a high speed internet connection to start using VoIP telephone service.

Many of the business institutions find the VoIP PBX system highly beneficial. There are several specialized companies providing VoIP PBX telephone system. The quality of this system depends on the provider of the systems.

Technorati Tags: voip pbx, ip pbx, voip phone service, pbx phone system, virtual pbx

Virtual PBX Phone Systems - Auto Attendant

The auto attendant feature in Virtual PBX phone systems eliminates the need for a telephone operator or receptionist in your office. Integrated with various advanced calling features, the automated attendant can efficiently handle your business communication needs. The automatic call answering system is beneficial for small businesses and start-up businesses in building up a flourishing business image.

Auto attendant is one of the most significant features of a virtual PBX phone system. All processes, from call attending to call routing, are managed effectively by the auto attendant. Call handling with features such as custom menus, dial by name, dial by extension, caller ID, call screening, call transfer, call waiting, call forwarding, music on hold and much more are available with auto attendant.

When your callers make calls to your main business number, the virtual receptionist receives the calls with professional business greetings and provides various routing options. You can create custom call scripts and schedule professional business greetings to be played during business hours or after hours. Callers can choose from dial by name and dial by extension menu options.

The virtual attendant provides a full array of communication features that provide a unified image to your business. Find me follow me call forwarding facility in auto attendant diverts your busy calls to various extensions including your residence phone or cell phone, so that you will never miss any important client call. When callers are placed on hold, a custom audio file is played. With call screening feature, you can either accept the call or send it directly to voicemail.

The auto attendant can effectively handle multiple calls coming to your office. You can manage your calls and messages effortlessly, regardless of your location. Through easy to use web application, you can configure all auto attendant features.

Technorati Tags: virtual pbx, auto attendant, virtual pbx voip, pbx phone systems

Telephone PBX - Automated Call Routing

For maintaining effective communication with your customers and employees working outside your main office, implementing highly sophisticated PBX telephone system incorporated with automated call routing feature would be an ideal option.

Efficient Call Routing System

PBX telephone has an efficient call routing system which directs the calls to the right person. This is very important in a business environment since delays in communication can be avoided. Through the implementation of PBX system which is integrated with advanced automated call routing facility you can handle all incoming and outgoing calls from any preferred location in an organized manner.

All the PBX functions are provided through high bandwidth Internet connection or a dedicated telephone network. The PBX system is provided with exceptional features such as auto attendant, find-me follow-me call forwarding, fax and fax to email facility, voicemail and many more. The Automatic Call Distribution (ACD) system provided in the system enables to route the incoming calls to your official numbers. The ACD system is also integrated with features such as over flow call routing, intelligent call queues, and skill based routing.

Enjoy the Benefits of a Hosted PBX System

For implementing a PBX system it is not necessary to purchase or maintain costly PBX equipments in your premises. All the equipments are maintained at the site of the service provider and the functions are provided through a hosted server. Moreover, the services can be availed by paying reasonable monthly charges. Timely upgrades and maintenance services are carried out by the service providers so that you benefit from all the features of the system without bothering about the technical part.

The major advantage of using a PBX telephone system is that it is possible to operate your business from anywhere. Relocating your business without changing the existing official phone numbers is also possible. Moreover, by implementing PBX phone systems in your business firm, you can project your business as a flourishing one. A hosted PBX system helps you to achieve your business goals.

Technorati Tags: virtual pbx, pbx phone, voip pbx, pbx phone systems

Telephone PBX Phone Systems

An efficient telecommunication system is very important for your small business organization to efficiently handle your business calls when you are busy or away from your office. By implementing a well-organized telephone system – such as PBX phone systems – you can manage your business calls from any preferred location in a more professional style.

An Economic Choice for Your Business Organization

A PBX phone system is integrated with a number of sophisticated features. The PBX functions are offered through a dedicated telephone network or Internet connection. The services are made available to you through a hosted server. As all the equipments are maintained at the site of the service provider, it is not necessary for you to procure or maintain expensive PBX equipments at your office. Moreover, as the services are shared among a number of users you can avail of these premium services by paying minimum monthly charges.

Benefit from Excellent Call Management Features

By implementing PBX telephone systems, small and medium business establishments can create a flourishing image among their clients. In order to fulfill your business communication requirements, excellent call management features are integrated in the system. The VoIP compatible PBX system is designed with facilities including auto attendant, dial-by-name, dial-by-extension, call transfer facility through find-me follow-me call forwarding, voice mail, fax, fax to email, caller identity facility and many other features.

In addition, with this advanced telephone system it is possible to handle multiple calls at the same time without sending busy signals to the callers. Efficient and speedy call routing integrated in the system enables transferring the calls to the personal numbers of the employees including their cell phone numbers. The facility to route unattended calls to the voicemail system minimizes the chances of missing important business calls.

By implementing this phone system in your small business organization you can eliminate the hassles involved in maintaining multiple telephone lines. Besides, you need not maintain additional staff for answering calls and thus reduce your business expenses considerably.

Implementing a PBX telephone system in your small business organization enables you to achieve your long cherished business goals more easily.

Technorati Tags: virtual pbx, business telephone systems, hosted pbx, pbx phone systems

Hosted PBX – Transfer Current Phone Numbers Seamlessly

Hosted PBX helps you to transfer your current phone numbers seamlessly. This ensures a wide array of advanced communication features to small businesses. Hosted PBX services can be connected to both local phone numbers and toll-free numbers. With hosted phone numbers, a business owner can set up a virtual office or branch in a particular area. It helps the business to become more efficient and competitive in a professional manner.

All the hosted PBX features are provided through advanced VOIP technology. The host of advantages available include: automated attendant, call forwarding, call transfer, call screening, call waiting, call screening, direct inward dialing and many more. Your current phone numbers can be integrated with advanced features such as voice mail and fax to mail services.

The main advantage of communication through hosted service is that your business will be connected with your clients and associates from any location. Multiple business calls can be efficiently handled through a hosted PBX. When your callers dial the main phone number, they will be welcomed with professional business greetings. Business calls can be forwarded to various extensions - home, office or cell phone. If you are in a busy meeting, your calls can be forwarded to voice mail. All voice messages can be sent to your mail and you can check them later.

Your callers can benefit from reduced call rates when making calls to your business. There is no need to purchase or install any new hardware or make huge investments for availing of hosted PBX services. As the entire equipment is installed in the premises of the hosted PBX provider, any technical problem can be resolved quickly and easily.

The hosted PBX features provided with current phone numbers will vary with the various service plans offered. You can choose the right service plan that suits your specific business requirements.

Technorati Tags: virtual pbx, local phone numbers, hosted pbx, pbx phone systems

Business Ready PBX Phone Systems

The success of any business depends a great deal on successful communication with customers and business associates. Having an effective telecommunication system in your business establishment is therefore absolutely necessary if you wish to create a professional image. Business ready PBX phone systems are the best options to establish constant connection with your customers, employees and partners.

Involves No Purchase or Installation of PBX Equipments

In order to set up this feature-rich business phone system it is not necessary to purchase or maintain any expensive PBX equipment in your premises. All the equipments are maintained at the site of the service provider and the services are offered through a hosted server. As the services are shared among a number of users, you can enjoy all the benefits of the PBX phone service at reasonable monthly charges.

Efficient Call Management System

The VoIP compatible phone system is provided with all the advanced features of customary PBX systems. The important utilities integrated in the system include auto attendant, call transferring, caller ID, voicemail, fax, fax to email, find me follow me call forwarding, web administration, music on hold and many more. The find me follow me call forwarding facility enables transferring the calls to other phone numbers including cell phone numbers provided by the employees. The system is also provided with the facility to route unattended calls to your voicemail, this further eliminates the chances of missing important business calls. Another advantage of this sophisticated phone system is that it is possible to manage several calls at the same time without sending busy signals to the callers. In addition, by implementing such a phone system it is possible for you to operate your business from any location and create the impression that you are answering from your office.

Feature-rich, yet Cost-efficient Alternative

The PBX phone system facilitates easily relocation of your business to a new place without changing your existing business phone number. With the help of the variety of features integrated in the PBX system, you can remain in touch with your clients and employees all the time. The implementation of PBX phone systems also substantially reduces the cost of maintaining multiple telephone lines and additional staffs for answering your business calls.

Technorati Tags: virtual pbx, business phone systems, hosted pbx, pbx phone systems

The next one name sensation

When I say professional recording artist, what is the first thing that comes to mind? You probably thought about a singer like Rhianna or Beyonce. However, to me it means something different. I like to tell my friends I am a professional recording artist because I do a lot of the professional recordings here at AccessDirect. We offer several voice options as well as instructions if you wish to record yourself.

I have noticed that recording a greeting for the first time seems to be the most difficult part of using our service. Lucky for you, that is where I come in. But if you still would like to record it yourself, here are a few helpful hints to make sure your greeting sounds like a professionally recorded greeting.

• Plan out exactly what you want the greeting to say, write it down or type it up so you know you have it perfect.
• Read your greeting out loud a few times before you record it to make sure it flows off of your tongue with no snags
• When you record it use a towel (a washcloth works the best) to help filter out background sounds
• Make sure you listen to your recording to make sure you like the way it sounds. If you don’t like it, keep recording it until you do or have one of our professional recording artists record it for you.
• Lastly and most important, make sure you save your greeting.

Your greeting is the most influential part of your entire programming. It is the first impression your customers receive about your company; make it count.

Technorati Tags: virtual pbx, auto attendant, hosted pbx, pbx phone systems

Telephone PBX System

For achieving utmost positive results from your business organization, it is essential to maintain an effective communication system. By implementing PBX telephone systems you can meet your business communication needs in a more proficient manner. Moreover, by installing such a communication system you can create a corporate image for your small business establishment.

Exceptional Telephone System for Your Business Organization

As a result of the tremendous progress in technology, PBX telephone systems are now affordable for all kinds of business organizations. The VoIP compatible telephone system is integrated with all the advanced features of a standard PBX system. The important functions incorporated in the system include auto attendant, call transferring facility, caller ID, voicemail, fax, fax to email, find me follow me call forwarding, web administration, music on hold and many more. The find me follow me call forwarding facility enables to transfer the calls to other phone numbers including cell phone numbers provided by the employees. Through this communication system it is possible to manage several calls at the same time without sending busy signals. Moreover, by implementing such a system you can operate your business efficiently from any location. Chances of missing important business calls can be reduced.

A reliable telephone PBX system facilitates constant contact with your employees and clients round the clock. Another advantage is that it is possible to reduce the expenses involved in implementing multiple telephone lines. By installing such a telephone system you can avoid appointing salaried staff for answering calls.

Cost-effective Telecommunication System

At present, implementing a PBX telephone system for your business establishment is quite easy. In order to utilize the sophisticated PBX features it is not necessary for you to purchase or mount PBX equipments at your site. All the PBX equipments are maintained by the service providers at their site and the telephone services are offered through a hosted server. The services are shared by a number of clients and therefore it is possible for you to enjoy the services by paying minimum monthly subscription charges. Moreover, the service provider will take care of timely upgrades of software and maintenance services as well.

Technorati Tags: virtual pbx, voip pbx, pbx systems, hosted pbx, pbx phone systems

PBX Phone System - Virtual Auto Attendant

A PBX phone system with powerful virtual auto attendant feature can efficiently handle all incoming calls in a business organization. Virtual auto attendant provides a number of benefits for all types of businesses. The hosted PBX offers all the basic features of a standard PBX system as well as many advanced phone features through sophisticated VoIP technology.

The most innovative feature of a hosted PBX system is virtual auto attendant. The auto attendant efficiently handles and routes incoming calls just like a live receptionist. It is a powerful feature providing a variety of menu options – dial by name, dial by extension, multiple extensions and many more. It can answer incoming calls, welcome callers with professionally created messages, and route them to the right person or department. It also provides voice mail message service.

A hosted PBX system integrated with auto attendant has many user-friendly features. The virtual auto attendant offers a list of menu options to callers with voice prompts. When a caller selects an option, the auto attendant routes the call to the specified extension or mailbox within the organization. You can create custom voice prompts that suit your business requirements. Different custom greetings can also be programmed to be played during business hours and after business hours.

The virtual PBX system is also integrated with features such as caller ID, call screening, music on hold, call transfer, do not disturb mode and advanced features such as fax service capabilities, voice mail, cell phone message notify, e-mail message delivery, and many more. Using web-based call management facility, you can easily customize various phone features. You can also view your call records, and customize various call feature settings.

Hosted PBX phone system can be implemented with minimal investment. As it is a hosted solution, there is no expensive PBX equipment to purchase and maintain. Many hosted service providers offer customized PBX phone services in a cost-effective manner. Choose a scalable PBX phone system with reliable virtual auto attendant feature that is affordable for you.

Technorati Tags: virtual pbx, auto attendant, pbx phone, pbx phone systems, pbx systems

Technology's hold on man

If you have been following my blog you already know my favorite feature is the fax to email and you also know that our system works with Smartphones such as the Blackberry, the iPhone, and the Palm Pre. But did you know that our system has a bunch of fancy features that work will all phones and other features that work will all cell phones?

I know you have been out somewhere and seen the gaggle of teenage girls texting on their cell phones. That sight is proof that cell phones are for more than just having a verbal conversation with someone. You too can feel like part of the “in crowd” by getting text messages to your cell phone when you get a new voicemail. You never need to be out of communication with your hosted pbx.

Another feature that we offer, and it works with any phone, copper land line or cell, is the voice call back also known as voice notification. The way this works is when someone calls and leaves you a message, the system will call you on the specified number and give you a chance to listen to your message. Now whether you have a fancy smart phone that you can check your email on or not, you can still be notified of your new messages and you don’t need to always be within range of a computer.

Just another example of technology loosening the ties between man and his computer

Technorati Tags: fax to email, voicemail, virtual pbx, hosted pbx, fax email

Hosted PBX Phone System Solutions

A hosted PBX phone system greatly helps business people to focus more on their core business matters instead of spending valuable time attending phone calls. It is ideal for small and medium sized business enterprises as it functions as an ideal customer support solution.

Simplify Your Business Communications

You can have all the features of a standard phone system with advanced hosted PBX phone system solutions. Incoming calls will be automatically attended and directed to the respective extension with the help of auto attendant system. Users can enjoy the privileges of dial-by-name, dial-by-extension, call transfer with find-me follow-me call forwarding features. With the help of voice mail, voice to email, fax to email and caller ID, the caller can get his message across to the user, though the user may not be available at the time of making calls. Since all these features are incorporated in a single system, you need not spend time attending each and every call coming to your office.

Time and Money Saving Features

A hosted PBX phone system is integrated with numerous time and money saving features. This phone service does not require the support of additional hardware. In case the user is busy or not available, he/she can program “do not disturb” mode or a list of phone numbers for automatic call forwarding facility. There is no need to employ a receptionist in your workplace because a PBX phone system efficiently handles all the functions of a receptionist. By implementing a hosted PBX system in your workplace, you will get enough freedom to work from anywhere. There is no need to stick on to a single location; you can attend calls coming to your office, even while on the move.

Compared to a traditional premise based phone system, this phone service is highly scalable and convenient for all types of business establishments.

Technorati Tags: hosted pbx, voip hosted pbx, pbx phone systems, virtual pbx

Hosted PBX - No Expensive Equipment to Buy

With no expensive equipment to buy, a hosted PBX system is an affordable option for small businesses and home professionals. An advanced hosted PBX enables small businesses to function and appear as large, established enterprises. Hosted PBX system provides standard phone features through advanced VoIP technology. Hosted system can unify geographically distanced employees and offices under one main phone service and that will enhance business efficiency by enabling easy communication between your employees as well as clients, regardless of their location.

Hosted PBX systems are ideal for small business organizations and solo businesses. As it is a hosted service, only few resources are required to implement it, and all the system maintenance and upgrades are taken care of by the service provider. Hosted PBX is an economical option because users need not install or purchase any additional equipment. Businesses can benefit from reduced call charges and less start-up cost.

Hosted PBX systems help small businesses to create a positive impact on their associates and customers. Major calling features include: call waiting, caller ID, call forwarding, call transfer, call conference, call logs and more. With call forwarding, your business will never miss any call. Calls can be forwarded to your cell phone or any other phone. Auto attendant eliminates the need of a receptionist to attend and transfer calls. It can be scheduled to play customized greeting messages for incoming calls. You can set custom professional greetings as per the time of the day. Other advanced features include voice mail, fax to mail, call queue and more.

With a hosted PBX system, small businesses can acquire all the communication features enjoyed by traditional phone systems via flexible VoIP. Service providers offer virtual local numbers and toll free numbers with sophisticated PBX features. Various service plans are available as per your business requirements.

Technorati Tags: hosted pbx, hosted voip pbx, virtual pbx, pbx phone systems, voip pbx

Hosted PBX - Cutting-Edge Technology

Hosted PBX with cutting edge technology helps start-up companies to project themselves as big businesses. Advanced hosted technology helps you to communicate effectively with your customers and associates, regardless of your location. The improved technology of hosted systems is far above the traditional PBX system, and it provides full control to the user. The business can benefit from a cutting-edge technology service without capital expenditure.

A virtual PBX system can route calls to any number in any location. It can easily connect your remote offices and mobile employees. With cutting-edge technology, the hosted PBX allows to set customized professional greeting messages and multiple extensions for departments and employees. Sophisticated features include automated call answering options, call transferring, call waiting, call forwarding, voice mail and online fax functionality. Automatic call forwarding will route callers to all phone extensions including home, office or mobile. With efficient voice mail notification service, you will never miss an important voice mail. Voice mail alerts can be sent to one’s email or cell phone.

With a hosted PBX, there are no hassles or costs of maintaining PBX hardware. All the services are provided through advanced VoIP technology. No additional phone line is required to get the hosted phone features. The virtual system can also connect faxes and voice mail to the main business number. Customers can contact you without paying long distance call charges.

A hosted PBX system can be set up and activated within a short time. Users can easily customize communication features through the Internet. There are many service providers offering advanced hosted PBX services in a cost-effective manner. Hosted PBX service providers can integrate advanced calling features to your local phone number or toll-free phone number. Some providers offer free trial service plans. Another advantage is that, you have to pay only for the services you need. You can opt for the right hosted PBX service that suits your business communication requirements.

Technorati Tags: hosted pbx, hosted voip pbx, virtual pbx, voip hosted pbx, voip pbx

Hosted PBX - Avoid Capital Expenses

Most of the small businesses and home-based businesses have switched to hosted PBX to avoid capital expenses. In a hosted PBX system, all the phone features of a typical PBX equipment are provided in a virtual manner. Through flexible communication features, the hosted PBX system gives the image of a Fortune 500 business to small or start-up businesses at low cost. The hosted technology ensures great benefits to businesses, eliminating the financial risk and other problems associated with a premise-based phone system.

Hosted PBX offers user-friendly communication features that can be operated in a simple manner. Calls and faxes to your business can be managed in a cost-efficient manner. Features such as automated attendant, call transferring, call screening, find me follow me call forwarding and more help to create a good impression among your callers. The automatic call answering system receives calls with professional greetings. The user can set custom professional greetings. The call routing facility can route calls to various alternate extension numbers including your cell phone.

Hosted PBX systems can integrate all the communication features to one main local or toll-free number. Your business can create virtual branch offices in any location and enhance your present business image. You can set various extension numbers to connect your virtual branch offices or employees. It virtually eliminates long distance call charges. As all the communication features are provided through high-end VoIP technology, the business can save considerable operational cost. No upfront cost or maintenance cost is required for hosted services.

Web interface helps you to work from anywhere, with easy access to all capabilities. Through online access, you can track all call records and update phone features. You can also check your voice mail messages and fax messages online.

Hosted system provides a big company image to your business and this will help you to acquire new clients and customers. Most companies offer hosted PBX service packages at a reasonable monthly subscription rate. You can choose customized hosted service packages according to your requirements.

Technorati Tags: hosted pbx, hosted voip pbx, voip hosted pbx, virtual pbx

Affordable, Scalable PBX Phone Systems

Affordable, scalable PBX phone systems are perfect options for small business and home business owners who want to enhance their business in a cost-efficient way. Hosted PBX phone systems are economical, feature-rich alternatives to premise-based PBX phone systems. A hosted phone service, working with VoIP technology, can create a big image for your small or start-up business by providing virtual departments and multiple extensions.

With easy installation and operation, hosted phone systems are affordable and scalable for all types of business environments. Companies can save on equipment cost, as the required equipment is hosted and managed by the service provider. It does not involve huge startup cost or ongoing operational costs. With low call rates, it can effectively reduce telecommunication expenses. Virtual PBX systems are highly scalable - you can add new phone lines easily, as per the increasing requirements of your business.

Virtual PBX phone systems come with features such as automated attendant, find me follow me call forwarding, call queuing, voice mail, fax mail and more advanced features. Auto attendant is the virtual receptionist that features powerful call handling and routing capability. Callers can choose from a menu of options, dial by name or dial by extension, to reach the employee or department they require. Multiple incoming calls can be easily managed through a hosted system. Through call forwarding, business calls can be transferred between a set of extensions. If the calls remain unanswered, they will be transferred to voice mail box.

Advanced call forwarding routes callers to various extensions - home phone, office phone or cell phone. Various calling functions including caller ID, call screening, call transferring, conference call, call waiting and music on hold are also offered. Through online call management facility, users can acquire necessary updates to phone features quickly and easily. There are many hosted service providers offering affordable, scalable PBX phone systems tailored to meet specific business needs.

Technorati Tags: pbx phone systems, virtual pbx, hosted pbx, ip pbx phone system, pbx systems

Disaster Recovery

Yesterday I programmed a disaster recovery program. This program is a great asset for any company to have. It functions as a backup means of communication in case of a disaster such as a tornado, hurricane or any other major disaster that knocks out communication. Since we host the number the client never needs to worry about not being in communication with his or her clients when the phone lines are down or even if the building is destroyed.

The program purchased the company has the ability to record a lengthy informational greeting explaining the situation and also has the ability to take a message which will be emailed to the customer as a .wav file. You might be wondering how the customer plans on getting the email if there has been a disaster which means the internet is probably not functioning. Lucky for the customer we also have the ability to send a text notification and a voice notification alerting the customer of the message. I assume that everyone is familiar with the concept of text messaging (a short message sent to a cell phone in the text form) but you may not be as familiar with the idea of voice notification. Voice notification is when our system places a call to the customer notifying them that they have received a new voicemail and allows them to login to the mailbox and listen to the message immediately.

One of the greatest things about our programs is they are completely customizable. If you want something specific odds are good that we can make that happen for you all while making your business look bigger and more professional.

Technorati Tags: virtual pbx, hosted pbx, voip pbx, voice mail, disaster recovery

Hosted Virtual PBX Systems

The kind of installation is what differentiates hosted/virtual PBX systems from traditional premise based phone systems. Hosted PBX systems are not installed at the customer’s premises like the latter ones. The service providers maintain them at their sites itself. Since these devices are implemented in a virtual environment, they are also referred to as virtual PBX systems.

The hosted/virtual PBX systems are more advantageous compared to traditional ones and the benefits include:

• Ease of installation
• No expensive switching equipments required
• Cost of operation is low
• Facilitates easy management
• Greater scalability

A hosted/virtual PBX system has all the features such as auto attendant, virtual receptionist, find me follow me call forwarding, voicemail, fax mail, and so on that are found in a modern phone system. The auto attendant greets the callers with a professional sounding greeting message and then routes the calls to the right person according to the extension selected by the caller.

With a hosted PBX system, it is possible to have a single telephone number for the entire firm even if it has many branches spread over different geographical locations. On the other hand, even if you have no company premises for your small business, you can still receive the same features of a conglomerate phone system through a virtual IP phone system.

In a hosted (virtual) PBX system the extensions are associated with individuals and not any phone. Thus the user can receive calls from anywhere irrespective of his present location. The user can program a list of phone numbers including his cell phone number and residence number, where he will be available, in the virtual PBX systems. The hosted system associates these numbers with the user’s office extension number. Any call to this extension number will be automatically redirected to the alternate phone numbers utilizing the call forwarding facility. In this way the hosted (virtual) PBX systems empower business personnel to operate their business from anywhere.

Since these systems are scalable to a large extent, additional phone lines and extensions can be added as required at a later period. As the hosted phone service is shared among a number of users, the expense involved is also low.

Hosted PBX Business Phone Systems

Hosted PBX business phone systems have an important role to play in the smooth operation of businesses. Being the central communication tool in companies, the quality of the phone system employed is crucial. Your explicit needs and the budget involved have to be considered well before purchasing a telephone system. The phone service you employ should be able to serve you now and in the future. A hosted PBX business phone system is such a communication tool which can be of great help to small industry owners.

Hosted PBX business phone systems come with a number of value-added features including caller ID, auto attendant, find me/follow me call forwarding, call transfer, web based call management, call screening, music on hold, voicemail, fax to email and much more. All these features are delivered to the customers through a dedicated phone or high bandwidth connection.

As they are based on the latest IP technology, hosted business PBX systems can easily meet the growing demands of a flourishing company. Owing to their greater scalability, you need not invest in new hardware as you expand your business. The virtual IP telephone service provider can make available additional lines and extensions at any time, if required.

Through a hosted PBX phone system, SOHO businesses can get toll free and local numbers with the area codes of their favored cities. These virtual numbers can give a global and local presence to large and small businesses without them being actually present in the region. Calls to these numbers will be routed to the right destination by the hosted PBX phone system, irrespective of the recipient’s current location.

The ease of implementation and manageability of a hosted PBX business phone system is worth mentioning. There is no need to purchase or install any expensive switching equipment when choosing this VoIP technology over the traditional one. All the equipments are kept at the service provider’s site itself. The service providers carry out the maintenance and updating work at their premises, so you are relieved of the hassles of constantly upgrading the device. Since the service is distributed among various customers, the cost that comes down to the individual user is minimal. You can avail of hosted IP service by paying just a small monthly service charge.