Automated Answering System

By implementing hosted PBX automated answering system you can manage your business calls more efficiently and accomplish your business objectives rather effortlessly. Moreover, you can project your organization as a well-established one.

Allows Frequent Communication with Your Clients

With the support of hosted PBX automated answering service callers can be provided with an interface similar to that found in advanced telephone systems. The system is integrated with excellent call management features such as auto attendant, find me follow me call forwarding, call waiting, caller identity, voice mail, fax, fax to email and lots more. The significant advantage of using this system is that it is not required to appoint additional staff for answering the calls. You can remain in touch with your workforce and business clients all the time using a single telephone number.

Designed with Superior Call Answering Functions

The auto attendant in an automated answering system receives all the calls with professionally recorded greeting messages. It offers the callers a set of options such as dial by name, dial by extension, zero out to live operator and more. Depending on the choice made by the caller, calls are transferred to the right destinations. It can manage multiple calls at the same time without giving line busy signals to the callers.

Calls to the official numbers can be routed to alternate extension phone numbers provided by the employees including cell numbers, using the find me follow call forwarding feature. In case you are unavailable, calls are redirected to the voice mail system, wherein the callers can leave voice messages. Calls are also transferred to the voice mail box when all phone lines are busy.

Affordable Communication Option

In order to utilize the PBX features, you are not required to buy or maintain any expensive PBX equipment at your site since these are kept at the site of the service provider. The PBX services are offered through a hosted server using high speed Internet connection or telephone network. As the PBX services are shared among numerous users, these services can be utilized at economic monthly charges.

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Automated Telephone Answering System

Automated telephone answering system is the perfect communication solution for small business organizations looking forward to accomplishing their unique business objectives. Multiple calls can be managed at the same time in a professional manner, reducing the call waiting time, and without sending line busy signals to the callers.

Excellent Call Management Features

Innovative call handling features include auto attendant, find me follow me call forwarding, music on hold, caller identity, call waiting, call transferring, call screening, voicemail, fax, fax to email and many more. The virtual receptionist included in the system effectively controls all the call routing functionalities. The system can be configured to play personalized messages depending on the day and time, including business hours, non business hours, weekdays and holidays.

Automated telephone answering system provides a set of options such as dial by name, dial by extension, zero out to live representative and more for the callers. Based on caller’s choice, calls are routed to the right department or employees.

Stay in Touch with Your Office and Customers All the Time

With the find me follow me call forwarding facility, incoming calls to the official numbers can be redirected to the alternate phone numbers of the employees, including cell numbers. You can thus manage your business from any location and still give your callers the idea that you are answering from your corporate office. When the calls are not answered within a specific number of rings or when all the lines are busy, the system redirects the calls to the voicemail box, so that callers can leave voice messages.

The Right Communication Option

You need not purchase and maintain pricey PBX equipments in your office since these are maintained by the service providers at their sites. The PBX services are offered through a hosted server using high speed Internet connection or dedicated telephone lines. Since services are shared among several users, they are offered at affordable monthly service charges.

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