Auto Attendant - Call Transfer with Find-me/Follow-me

‘Find-me/follow-me’ is the standard call transferring system in an auto attendant phone system. Facilitating inter-office communications and customer care applications, auto attendants through hosted PBX system have become a perfect addition for all business firms.

To Get Connected to Multiple Departments

To make communication possible throughout all sections of a company, the providers give connections to all extension phone lines. One to four digit multiple extensions can be obtained for each individual extension. The incoming calls are linked to the appropriate personal extensions of the company through a hosted server.

Find-me/Follow me - An All-time Tracking Service

With this sophisticated system in the offices, the employees are never out of reach of the callers. The calls are attended by the auto attendant system, which welcomes the callers with a professional greeting installed in the system. Thereafter, following the directions the callers can reach the right employee. The incoming calls will be automatically rolled into the users’ extension phone lines.

A Perfect Option for People on the Move

While traveling or when not in a specific location, you will not be able to attend the incoming calls. With the aid of auto attendants, the messages will be recorded in the voicemail boxes. A message notification regarding the voice messages will be sent to the users’ cell phone numbers or other alternative numbers provided. The users can check it out later and listen to the voice messages through their personal computer speakers. This ensures you all-time accessibility to the incoming calls to your offices and you need not have fears about losing any important business deal.

Best Startup with the Right Providers

There are numerous providers offering hosted PBX systems featuring auto attendant services, these days. It is important to identify the right providers who can give you quality services. You can activate the auto attendant service in your workplace either through your existing phone number or by making use of a new number.

Auto Attendant - Transfer Calls around the Office

An auto attendant system allows the incoming calls to be transferred to the users’ phone extensions around the office. This hosted PBX system is capable of providing different connections from a single standard line.

Purpose of an Auto Attendant System

Normally, business people find it difficult to manage the numerous incoming calls to their offices. Due to fear of losing a business deal, they are forced to remain in the offices itself, without being able to travel freely. To tactfully manage such situations, they equip their offices with auto attendant systems. Installing this system is advantageous to startup and small businesses, in that they can assume the image of a well established enterprise.

Benefit from Advanced Features

Mail forwarding, call screening, voicemail forwarding, group dialing and many more activities are programmed in this system for the convenience of the users. With the ‘find me, follow me’ call forwarding service, all the calls coming to the offices will be efficiently transferred to the users’ given numbers. Hence, even when you are in some distant location, you can communicate with the customers freely as if you were in the office.

For individuals, ‘do not disturb’ modes can be programmed. Music on hold, one to four digit extension numbers, dial-by-name, and dial-by-number are integral parts of this system. The auto attendant system can play a professional greeting when attending the calls. The callers can speak to a live operator or direct executive within moments after making calls. The incoming calls can be integrated to home phones or cell phones.

Cutting Down All Standard Telecom Expenses

Unlike standard phone systems, auto attendant systems are free of extra sophisticated hardware. Use of expensive phone equipment is not needed in this system. Hence, the users can save the extra amount they would otherwise have to spend for its maintenance. As auto attendant systems are available at economical rates, the service is highly appealing to small and medium sized businesses. To enable customers to call free of cost, some business firms even equip their offices with toll free numbers.