Tuesday, February 16, 2010

Virtual PBX - Professional Voice Recordings

With the support of virtual PBX phone system incorporated with professional voice recording features, it is possible to give your business organization an image of a well-established, professional and reliable company.

Present Incessant Access for Your Customers

In order to provide the callers with the right interface, the virtual PBX system is incorporated with an array of features. These include auto attendant, voicemail, find me follow me call forwarding, fax, fax to email, call conferencing, caller identity and so on.

The auto attendant in the system acts as a live receptionist. It answers all the calls with appropriate greeting messages. The system can be programmed to play customized professional voice recordings depending on business hours, non-business hours, weekdays and holidays. Besides, you can provide the customers with short descriptions of the products and resources you offer. These recorded messages facilitate the callers to continuously access the required information such as business hours, email address and more.

Augment Your Sales and Revenue

The auto attendant provides the callers with a set of options such as dial by name, dial by extension, zero out to live operator and more. Depending on the callers’ preference, calls are routed to the right destinations. Calls to official numbers are routed to the alternate extension phone numbers including cell numbers. Using this advanced phone system, callers can be greeted with recorded voice messages even on your personal phone numbers.

When the calls are not answered within a specific number of rings, calls are redirected to the voice mail system, wherein callers can leave voice messages. You can customize these voice mail greetings with personalized messages. By offering such an efficient professional interface, the customers will feel more confident to carry on business with your organization.

No Need to Buy Expensive PBX Hardware

These advanced PBX features can be enjoyed without maintaining any expensive PBX hardware in your office since these are kept at the service provider’s site. Services are offered through a hosted server using high speed Internet connection or telephone networks. The PBX services are shared among several users and can be enjoyed at economic monthly rates.

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Wednesday, January 27, 2010

Live Virtual Receptionist - Benefits for Your Business

To stay ahead in the competitive business world, incoming calls to your office must be handled efficiently, as missing calls at times can be damaging to your business. A hosted PBX phone system incorporated with live virtual receptionist guarantees numerous benefits for your business organization, since this system takes care of all calls in the most efficient manner.

Enhance Your Business Image

The live virtual receptionist receives all incoming calls with professional sounding greeting messages. This system can be programmed to present personalized greeting messages based on business hours, non business hours, weekdays and holidays. It can give callers information regarding your products and services. Callers are also given a set of options such as dial by name, dial by extension and more. Calls are routed to the appropriate extensions depending on the option selected by the caller.

Calls to your official numbers can be forwarded to your alternate phone numbers including cell numbers. Therefore you can control your business from any remote location using a unique phone number and still create the impression that you are answering from your corporate office.

No More Missed Calls

The live virtual receptionist transfers unanswered calls to the voice mail box of the employees, allowing the callers to leave voice messages. Calls are routed to the voice mail system when all phone lines are busy. This ensures that you’ll never miss important business calls. Multiple calls can be handled at the same time, without providing busy signals for the callers.

With a live virtual receptionist you can reduce the expenses involved in maintaining additional staffs for attending calls. Moreover, it is possible to increase the efficiency of your workforce and accomplish your business goals rather effortlessly.

Beneficial Alternative for Your Business

Live virtual receptionist benefits can be enjoyed without purchasing expensive PBX equipments. All the equipments are preserved at the site of the service provider and the services are offered through a hosted server using high speed Internet or telephone networks. The PBX services are shared among numerous users and are therefore available at reasonable monthly rates.

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Wednesday, January 20, 2010

Hosted PBX - Advanced Phone Answering

A hosted PBX phone system equipped with advanced phone answering features enhances business productivity and enables to establish a professional business image for your small business organization.

Excellent Call Management Features

With the help of a hosted PBX system with advanced phone answering service facility, you can easily communicate with your local and long distance callers using a single existing main business telephone number. The functionalities incorporated include auto attendant, find me follow me call forwarding, call waiting, caller identity, voicemail, music on hold, call conferencing and lots more.

Handles Business Calls in a Professional Style

The auto attendant feature included in the hosted PBX system answers all your business calls in a proficient manner. The callers are greeted with recorded salutation messages and provided with a menu of options such as dial by name, dial by extension, 1-4 digit extensions, zero out to live operator and more. Based on the option selected by the caller calls are routed to the appropriate departments or persons. It answers multiple calls at the same time without giving conventional busy tones for the callers.

By using the find me follow me call forwarding feature, calls to the official numbers are forwarded to the alternate set of extension phone numbers including residence or cell number. You can therefore communicate with your workforce and customers from any remote location. Unanswered calls are directed to the voicemail box, wherein callers can leave voice messages. Thus the system eliminates any possibility of missing important business calls. The system can also forward these voice messages to your email account as audio file attachments.

No need to Purchase Costly Equipments

In order to utilize the advanced phone answering features of a hosted PBX system, it is not necessary to buy and maintain costly PBX equipments in your office since these are kept at the service provider’s site. The PBX services are offered through a hosted server using high speed Internet connection or dedicated telephone network. As the services are shared among a number of users, you can make use of the services at affordable monthly charges.

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Sunday, January 03, 2010

Advantages of a Hosted PBX

A hosted PBX phone system is a real blessing for budding business organizations. The major benefit of using this phone system is that businesses can maintain a number of extensions from the existing local or toll-free telephone numbers without making additional investments. Besides, this phone system can handle an increased number of calls in a professional manner.

Manage Your Business from Distant Locations

By implementing a hosted PBX phone system in your business organization you can experience geographical flexibility. You can control your business from any remote location as the calls to the official numbers can be transferred to alternate numbers including cell phone numbers. Besides, you can maintain round the clock contact with your customers and workforce operating at different locations using a single telephone number. When the calls are not answered within a specific number of rings or if all phone lines are busy, callers are redirected to the voice mail system, so they can leave voice messages.

Establish Your Virtual Business Presence in Any Site

You can establish a strong virtual business presence in any preferred location with these phone numbers, which also help to reduce the expenses involved in setting up physical offices in particular regions. When you change your business location, it is not necessary to obtain new telephone connections and separate area codes. You can communicate with your clients using the existing phone and fax numbers. This phone system can expand and grow according to your changing business requirements.

Economic and User-Friendly Communication Alternative

The hosted PBX phone features can be activated within a short span of time. For utilizing the services it is not necessary to purchase and maintain any costly equipment in your office premises. The equipments are maintained at the service provider’s site and the PBX services are offered through a hosted server using high bandwidth Internet connection or dedicated telephone connections. As the PBX services are shared among several users you can utilize the services at affordable monthly charges.

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