Virtual PBX - Professional Voice Recordings

With the support of virtual PBX phone system incorporated with professional voice recording features, it is possible to give your business organization an image of a well-established, professional and reliable company.

Present Incessant Access for Your Customers

In order to provide the callers with the right interface, the virtual PBX system is incorporated with an array of features. These include auto attendant, voicemail, find me follow me call forwarding, fax, fax to email, call conferencing, caller identity and so on.

The auto attendant in the system acts as a live receptionist. It answers all the calls with appropriate greeting messages. The system can be programmed to play customized professional voice recordings depending on business hours, non-business hours, weekdays and holidays. Besides, you can provide the customers with short descriptions of the products and resources you offer. These recorded messages facilitate the callers to continuously access the required information such as business hours, email address and more.

Augment Your Sales and Revenue

The auto attendant provides the callers with a set of options such as dial by name, dial by extension, zero out to live operator and more. Depending on the callers’ preference, calls are routed to the right destinations. Calls to official numbers are routed to the alternate extension phone numbers including cell numbers. Using this advanced phone system, callers can be greeted with recorded voice messages even on your personal phone numbers.

When the calls are not answered within a specific number of rings, calls are redirected to the voice mail system, wherein callers can leave voice messages. You can customize these voice mail greetings with personalized messages. By offering such an efficient professional interface, the customers will feel more confident to carry on business with your organization.

No Need to Buy Expensive PBX Hardware

These advanced PBX features can be enjoyed without maintaining any expensive PBX hardware in your office since these are kept at the service provider’s site. Services are offered through a hosted server using high speed Internet connection or telephone networks. The PBX services are shared among several users and can be enjoyed at economic monthly rates.

Technorati Tags: virtual pbx, virtual phone systems, hosted pbx, pbx phone systems

Features of Virtual Phone System

A virtual PBX phone system in your small business organization enhances your business image. The highly sophisticated features of a virtual phone system are similar to that offered by high-priced communication systems.

The major call management features of a virtual phone system include the following:

• Auto attendant
• Find me follow me call forwarding
• Call conferencing
• Music on hold
• Caller identity
• Voicemail
• Fax
• Fax to email
• Call waiting
• Automatic call distribution

Control Your Business from Any Location

The auto attendant included in the system acts as a virtual receptionist receiving the calls with professional sounding greeting messages. It provides a menu of options such as dial by name, dial by extension, zero out to live operator and more to the callers. Based on the option selected by the caller, calls are routed to the appropriate destinations. Multiple calls are managed at the same time without sending busy tones to the callers.

The find me follow me call forwarding feature directs the incoming calls to your alternate numbers including cell phone numbers. Thus you can control your business from any location at any time. The system directs the calls to the voice mail box when they are not attended within a specific number of rings or when all the lines are busy. This facility completely eliminates the chances of missing important business calls. Voice messages can be forwarded to your email accounts as audio file attachments. The system also sends alert messages to your cell phone or pager whenever a new voicemail arrives.

Affordable Communication Alternative

The PBX equipments are maintained at the service provider’s site and the services are offered through high speed Internet or telephone networks. As the services are shared among several users, these are made available at affordable monthly charges.

Technorati Tags: virtual pbx, virtual phone systems, hosted pbx, pbx phone system

Features of Virtual PBX Service

The features of virtual PBX service are similar to those incorporated in expensive phone systems used by big companies. These sophisticated call handling features include:

• Auto attendant
• Find me follow me call forwarding
• Caller identity
• Voice mail
• Voice to email
• Fax
• Fax to email
• Music on hold

Reduce Your Telecom Expenses

All call management functions can be integrated into your existing local or toll free phone numbers. Thus you can reduce the expenses involved in maintaining fresh telephone lines. The auto attendant feature functions as a live receptionist and can be customized to play personalized greeting messages depending on the time and day, including business hours, after business hours, weekdays and holidays. It provides a set of options such as dial by name, dial by extension, zero out to live representative and more for the callers and routes the calls to the right extensions. It manages multiple calls at the same time without giving busy signals to the callers.

Maintain Constant Contact with Your Employees and Customers

The find me follow call forwarding feature redirects incoming calls to a set of alternate phone numbers including cell phone numbers. Unanswered calls are sent to the voicemail system. Calls are also routed to the voicemail system when all the phone lines are busy.

Voice to email facility allows transferring voice messages to the email accounts of employees as audio file attachments. The system also notifies the arrival of new voice messages by sending text messages to your cell number or pager.

Excellent Communication Choice for Your Business Firm

Virtual PBX is a wonderful communication option for any small and medium sized business. The services are offered through a hosted server using high bandwidth Internet connection or telephone networks. As the PBX services are shared among a number of users, the services are made available at affordable monthly rates.

Technorati Tags: virtual pbx, business pbx, hosted pbx, pbx phone system

Business Toll Free Phone Numbers

Business toll free phone numbers are the ideal alternative to generate an image of a professional and reliable company offering quality customer support.

These help to receive large volume of business calls, as the callers are not charged. The charges are paid by the organization receiving the calls. Toll free phone number services allow you to communicate with your clients even when traveling.

Sophisticated Call Routing Features

800 toll free phone numbers can be integrated with hosted PBX system, which presents the same kind of interface as that found in expensive systems owned by multinational companies. Features include auto attendant, call transferring, caller ID, find me follow me call forwarding, voice mail, fax, fax to email and more.

The auto attendant receives all the calls with professionally recorded greetings. It offers options such as dial by name, dial by extension, group dialing and more to the callers. Calls are routed to the appropriate department or employee according to the choice made by the caller. The system can handle multiple calls at the same time without sending conventional busy signals.

The find me follow me call forwarding facility forwards the calls to alternate phone numbers, including cell phone numbers of the employees. Calls are automatically transferred to the voicemail system, when they are not answered within a specific number of rings or when all lines are busy.

Enhance Your Business Image through Toll Free Phone Numbers

To enjoy business toll free phone number services, you need not maintain pricey PBX equipments in your premises since these are kept at the service provider’s site. PBX services are offered through a hosted server with the support of high speed Internet connection or telephone network. The services are shared among several users and therefore available at economic monthly rates.

Technorati Tags: toll free phone number, toll free numbers, virtual pbx, toll free telephone numbers

Benefits of Virtual PBX Phone System

Now small business organizations can enjoy all the benefits of a virtual PBX phone system, without making capital investments. By implementing the system you can manage incoming calls in a professional manner.

Virtual PBX phone system is incorporated with an array of sophisticated features such as auto attendant, find me follow me call forwarding, call conferencing, call waiting, voicemail, fax, and fax to email. The major benefits include:

• Saves operating costs: since you needn’t maintain expensive PBX equipments in your premises.
• Offers geographical flexibility: your workforce can operate from any location.
• Can create a local presence: using virtual phone numbers, business presence can be established in any locality.
• Scalability: multiple extensions can be maintained.
• Credibility: can provide an image of a professional company.

Offers Quality Customer Support

The auto attendant in the system receives incoming calls with professional sounding greeting messages. It offers a menu of options to the callers such as dial by name, dial by extension and more. Routing of calls to the appropriate extensions is carried out according to the option selected by the callers. The system can manage multiple calls at the same time without sending busy signals to the callers.

The find me follow me call forwarding feature forwards incoming calls to your alternate numbers including cell phone numbers. Therefore you can manage your business from any location. If the calls are not answered within a specific number of rings or if all the lines are busy, they are routed to the voicemail system, wherein the callers can leave voice messages. This facility enables you to remain in touch with your customers round the clock.

Cost-effective Communication Choice

The PBX services are offered through a hosted server with the support of high bandwidth Internet connection or dedicated telephone network. As the PBX services are shared among several users, they are offered at affordable monthly rates.

Technorati Tags: virtual pbx, virtual office pbx, hosted pbx, pbx phone systems

Virtual PBX - Automated Call Handling and Routing Options

By implementing a virtual PBX phone system incorporated with automated call handling and routing options it is possible to control your business from any geographic location by making minimum investment. It also offers a corporate image for the organization among your business clients.

Offer Your Callers an Array of Options

Virtual PBX phone system is an excellent communication choice for small business organizations. In order to provide the callers with the right interface, virtual PBX system is integrated with all the features of costly business phone systems maintained by multinational companies. It includes auto attendant, find me follow me call forwarding, voicemail, call conferencing, fax, fax to email, caller ID, music on hold and so on. Moreover, all these features along with a number of extensions can be configured in your existing local or toll free phone numbers.

Integrated with State-of-the-art Call Handling and Routing Features

The auto attendant included in the system accepts all the calls with professional sounding greeting messages. It offers a set of options such as dial by name, dial by extension and more to the callers. Depending on the choice made by the callers, the calls are routed to the appropriate departments or employees. It receives multiple calls at the same time and the whole process of call routing is carried out without giving busy signals to the callers.

By using the find me follow me call forwarding feature the incoming calls to your official numbers can be forwarded to the alternate set of numbers including cell phone numbers. Therefore, the business can be managed from any location and still give the callers the impression that you are responding from your corporate office. If the calls are not answered within a specific number of rings or when all the lines are busy, the system routes the calls to the voicemail boxes of the employees, wherein the callers can leave voice messages. This further eliminates any chance of missing important calls. Besides, by using a single phone number you can keep in touch with your workforce located in different places.

An Affordable Telecommunication Option

For utilizing the features of virtual PBX phone system, it is not required to mount and preserve high-priced equipments in your office. The equipments are maintained at the service provider’s site. The PBX services are offered through a hosted server with the support of high speed Internet or telephone networks. The services are shared among several users and therefore you can utilize the PBX services at affordable monthly charges.

Technorati Tags: virtual pbx, virtual office pbx, hosted pbx, pbx phone systems

Virtual PBX Auto Attendant

Virtual PBX phone system integrated with an auto attendant is a huge addition in your organization, as it enables easy handling of business calls. By using this modernized answering system it is possible to reduce the expenses involved in maintaining additional staffs for attending business calls.

The Right Option for Your Business Organization

In the extremely competitive small business arena, maintaining an excellent communication system is vital. With the help of highly sophisticated virtual PBX phone system provided with auto attendant, you can manage all business calls in a professional manner. By using this phone system all features of the standard PBX phone systems can be made available to your callers by making minimum of investments.

Create a Corporate Image with Virtual PBX System

The auto attendant in the system can be customized according to your business requirements. It answers all calls with professionally recorded greeting messages and offers the callers a list of options which includes dial-by-name, dial-by-extension, group dialing, find me follow me call forwarding, voicemail and much more. Based on the option selected by the caller, the calls are directed to the appropriate numbers. It also transfers all unanswered calls to the voicemail boxes of the employees, enabling the callers to leave voice messages. Thereby the chances of missing important business calls can be eliminated. Besides, the system is able to handle multiple calls at the same time. And the routing of calls to the appropriate numbers is carried out without giving busy signals to the callers.

Manage Your Business from Any Preferred Location

By implementing this high-tech phone system a business can be managed from any location, while giving the callers the impression that you are operating from your main office. With the system it is also possible to keep in constant touch with your workforce operating from different geographic locations by using a unique telephone number. Through these advanced features your business organization can be projected as a large conglomerate among your business clients.

Cost-effective Option

For implementing virtual PBX phone system, it is not required to purchase or maintain the costly PBX equipments at your site. The equipments are maintained at the service provider’s site and all the functionalities are offered through a hosted server with the support of high speed Internet or telephone network. As the PBX services are shared among several users, the services are provided at nominal monthly charges.

Technorati Tags: virtual pbx, auto attendant, hosted pbx, ip pbx

Hosted PBX Phone System with Robust Telephone Features

Hosted PBX is an efficient phone system with robust and hi-tech telephone features for improving both internal and external communication of small and medium sized business enterprises. With the advent of many digital gadgets and services, the PBX telephone system is now become systematic and affordable to all. The hosted PBX offers a highly advanced communication system without the users having to install any hardware or software in their offices. The PBX system is provided over the internet and therefore this hosted PBX is also known as VOIP or IP PBX telephone systems.

PBX Systems with Multiple Functions

PBX (Private Branch Exchange) telephone system incorporates multiple functions to make business communication effective and systematic. This system facilitates receiving numerous calls simultaneously and these calls are managed so skillfully that your phone never gives a busy signal. The hosted PBX provides various other options such as dial by name or dial by service, voice to e-mail, delivery of e-mail messages, fax service, caller ID, call screening, music on hold and more. All these features give your business the image of a professional business institution and make it more reliable.

Hosted PBX for Systematic Business Communication

PBX systems help in building up a systematic and effective communication system for both small and medium sized business enterprises. This hosted PBX system comprises highly beneficial features such as auto attendant, voicemail and virtual receptionist.

• Auto attendant: This system helps in handling all the incoming calls systematically. The callers are welcomed with recorded greetings and are provided with a dial by directory or dial by name option to route them to the right extensions.
• Voicemail: if a call is left unattended, the caller will be provided with voicemail option so that he can leave messages in the voicemail box.
• Virtual receptionist: this system facilitates to operate your phone even during off-hours and weekends without keeping live receptionists in the office. The calls are attended from the premises of the service provider.

Several service providers offer highly organized and affordable hosted PBX phone system with many robust telephone features. These systems definitely help in imparting the image of a leading corporate to small and medium sized enterprises.

Technorati Tags: virtual pbx, virtual receptionist, hosted pbx, pbx phone systems

Virtual PBX - Call Answering Features

Virtual PBX phone systems integrated with superior call answering features enable you to present an image of a large corporation among your business clients.

For every business organization an excellent telecommunication system is essential to achieve the set goals. By implementing a virtual PBX phone system integrated with fully automated call answering and routing features it is possible to control your business from any location of your preference. This advanced phone system is provided with innovative features such as auto attendant, call transferring, find me follow me call forwarding, caller ID, voicemail, fax, fax to email, call screening, music on hold and many more.

Smart Choice for Your Business Firm

The auto attendant integrated in the system answers the calls with professionally sounding greeting messages. These messages can be customized for business and non-business hours. Options such as dial by name, dial by extension and call forwarding are provided for efficient routing of the calls. This system can even be programmed to provide the callers with sufficient details about your business, products and services. With the help of the call forwarding facility, incoming calls can be directed to the other numbers provided by the employees including their cell phone numbers. Therefore the chances of missing important business calls can be further reduced.

If the call remains unanswered, the callers are directed to the voicemail box of the employee where they can leave their messages. By using hosted PBX phone system multiple calls can be answered at the same time and transferring of calls carried out without giving busy signals to the caller. All these facilities give the callers the impression that they are dealing with a highly professional company.

Implement Affordable PBX Service in Your Business Firm

In order to utilize the PBX phone services, it is not required to purchase or mount expensive PBX equipment on your office. The required equipment is maintained at the service provider’s site. The PBX services are offered through a hosted server with the support of high speed Internet or telephone network. Since these services are shared among several users, small businesses can avail of premium services at an affordable monthly rate.

Technorati Tags: virtual pbx, call answering service, hosted pbx, pbx phone systems

Virtual PBX – Advanced Business Phone Systems

By implementing virtual PBX - advanced business phone systems, you can maintain an efficient communication system for your small business organization. Flawless communication is one of the priorities in business development, since it creates an excellent impression regarding your business functioning.

Avail of PBX Services without Mounting Costly Equipments at Your Site

Virtual PBX, also known as hosted PBX system, is provided with all the sophisticated features of superior voicemail and telephone systems. The remarkable thing is that you need not procure or maintain expensive PBX equipment in your office when implementing a virtual PBX system. All the equipment is maintained at the site of the service provider.

The PBX services are offered to you through a hosted server and are shared among a number of users. Consequently you are able to utilize the PBX phone services at affordable monthly charges.

PBX Phone System Incorporated with User-friendly Options

The VoIP compatible virtual PBX phone system comes with advanced features such as call screening, caller ID, dial by name, dial by extension, voice mail , fax , fax to email, voice to email, find me follow me call forwarding and more. The auto attendant provided in the system is capable of attending the calls with proficiently recorded salutation messages. In addition, this advanced telephone system can handle multiple calls at the same time without sending line busy signals. The system is also integrated with call routing facility, which enables to transfer the calls to the other numbers provided, including the cell phone numbers of the employees. Unattended calls are automatically transferred to your voicemail box and these messages are later mailed to your email address. Therefore, the chances of missing important business calls can be further reduced.

Enhance Your Business Image

Virtual PBX facilitates communication with your employees working in different locations using a single phone number. As it requires no extra staff for answering the calls, you are able to reduce your business expenses further. By setting up this advanced business phone system, your small business organization will appear more professional among your clients.

Technorati Tags: virtual pbx, business phone systems, hosted pbx, virtual office pbx

Virtual PBX – Portray A Big Image

By maintaining an efficient telecommunication system such as the virtual PBX, you can portray a big image of your small business enterprise. The array of automated and advanced call managing facilities that come along with this phone system dramatically enhances business functioning.

Feature-rich PBX System for Increased Efficiency

A virtual PBX system is integrated with highly sophisticated features which assist in efficient call handling. These features include auto attendant, find me follow me call forwarding, caller identity, voice mail, fax, fax to email, call transferring and more. The auto attendant in the system answers the calls with recorded greeting messages.

With the find me follow me call forwarding feature it is possible to route the calls to the various phone numbers provided by the employees. Through this feature calls can be transferred even to cell phone numbers provided. This will reduce any chance of missing important business calls. Unattended calls can be redirected to the voicemail box of the employees so that the messages can be opened later.

A virtual PBX phone system is also integrated with the facility to transfer voicemail messages to the email addresses of the employees. With all these features it is possible to operate your business from practically anywhere, any time regardless of your location.

Cost-effective Communication System

In order to implement the VoIP compatible virtual PBX system in your business firm, you need not procure, install or maintain any costly PBX equipment in your premises. The equipments are maintained at the site of the service provider who offers the PBX phone services through a hosted server with the support of Internet or telephone networks. The PBX services are shared among a number of users and therefore all the services can be availed of at economic monthly rates. In addition, as the system is maintained at the site of the service provider, timely maintenance services and upgrades are carried out. So you are able to enjoy the advanced features as well as concentrate more on your business without bothering about technical complexities and related expenses.

Technorati Tags: virtual pbx, virtual office pbx, hosted pbx, pbx phone systems

The Man of Many Hats

I wear a few hats here at AccessDirect. I handle two different areas of responsibility during each workday. I'm the technical support on escalation, answering questions about the esoteric bits of programming as well as unraveling complex issues and change requests on our more labyrinthian programs. When a prospective customer wants four levels of menus on their hosted/virtual PBX, with different extensions for escalation at each level, it tends to fall in my lap to program. I also handle the billing for AccessDirect, handling all of our monthly invoices and answering customer questions and addressing their concerns. It's this kind of versatility that gives AccessDirect its strength.

To put it simply, those other hosted/virtual PBX companies aren't going to do what we at AccessDirect do because they can't do what we do. No one else has the knowledge and the expertise to handle the type of programming we fire out on a daily basis. When you call one of those other companies, you're getting someone on the front line with a script and pre-programmed responses, and when you ask them to step outside of their prepared replies, they're going to stumble and you're going to go away unhappy and still searching.

When you call AccessDirect, you're getting an expert. Our customer service people have done programming. Our programmers have handled accounting. Our billing department has taken sales. Our sales staff has worked in customer service. No matter who you get at AccessDirect, you're going to get your question answered, and you can rest assured that you've got the best in the business helping you out.

That expertise lets us give you, the customer, the best possible virtual phone system money can buy. With those other companies, you're getting a number and a couple of extensions, and good luck if you want them to do anything different -- you'll have to figure that out yourself. With AccessDirect, though, you're getting the experts at your side, and we can set your virtual phone system up exactly how you want it.

Do you want to take every call live before they get your list of extensions? We can do that.

Do you want to have a mix of one-digit extensions, two-digit extensions, all the way up to eight-digit extensions? We can do that.

Do you want to set your calls to be transferred to the office during business hours and your cell phone after hours, all without you having to press a button or set it each day? We can do that.

Do you want to have ten different departments all ring to one number, but notify you as to which button the caller hit? We can do that.

No question is too big or too small -- just give one of us a call or send an email. No matter what you need, you'll get the answer you're looking for here.

Just let me get the right hat.

Technorati Tags: virtual pbx, voip pbx, virtual phone system, hosted pbx, pbx phone systems