Virtual Office Phone Answering System

A virtual office phone answering system gives a professional and well-established company image for your small business organization. This type of phone system enables small business owners to create a virtual business presence in any desired location without making bulk investments.

Create a Great Image with the Sophisticated Caller Interface

The virtual office phone answering system is incorporated with an array of call management features that handles your business calls in a professional style. These include auto attendant, find me follow me call forwarding, caller identity, call conferencing, voicemail, fax, fax to email, call waiting and lots more.

All incoming calls are received by the auto attendant with professionally recorded greeting messages. It offers the callers a menu of options such as dial by name, dial by extension, zero out to live operator and so on. Based on the preference made by the callers, calls are routed to the appropriate department, employees or voice mail box. Multiple calls are managed simultaneously without giving busy signals to the callers.

Efficient Call Routing Features

Incoming calls to your official numbers can be transferred to the alternate phone numbers provided, including cell numbers. When the calls are not answered within a specific number of rings or if all lines are busy, the system redirects the calls to the voice mail box of the employees, enabling the callers to leave voice messages. These voice messages are also forwarded to individual email accounts as audio file attachments, so that you can check the messages even when on the move. The system notifies the arrival of new voice messages through text message alerts on your cell phone or pager. Fax messages are stored in the fax mail boxes.

Dependable Communication Option for Your Business Office

A virtual office phone answering system can be implemented without setting up expensive PBX equipments at your site. All the equipments are preserved at the site of the service provider. The PBX services are offered through a hosted server using high speed Internet or telephone networks. As the virtual PBX services are shared among numerous users, the services can be availed at economic monthly charges.

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Virtual Office and Answering Service

In order to achieve your unique business goals, it is important to create a good impression on your clients and business partners. This is where an efficient telecommunication system becomes significant. By implementing hosted PBX virtual office and answering service, small businesses can establish a strong business presence in any preferred location without actually setting up offices.

Enjoy Sophisticated Call Management Features

A hosted PBX phone system is integrated with advanced call management functions. These include voice mail, fax, call conferencing fax to email, automatic call distribution system (ACD) for handling massive number of calls, auto attendant, find me follow me call forwarding, call waiting and many more. You can incorporate all these sophisticated features in your existing local phone number or toll free number. In addition, you can also maintain any number of extension phone lines using these phone numbers.

Major Advantages

For small and medium business organizations, hosted PBX virtual office and answering service is a real benefit. The major advantage of using this service is that you can significantly reduce the business expenses involved in maintaining physical infrastructure as well as additional workforce. With the support of advanced call handling features, you can enhance the productivity of your employees.

Incoming calls to these virtual local phone numbers can be transferred to any of the alternate telephone numbers you have provided. Customers can therefore contact you and your employees at local call rates even when you are away from your office. Unanswered calls are managed by the voice mail system, enabling the callers to leave voice messages. This ensures that you don’t miss any important business calls.

Expand Your Business in a Cost-effective Manner

Providers of hosted PBX virtual office and answering service maintain all the necessary equipment in their premises. So, small business owners are spared the hassle of buying and maintaining such equipment. The PBX services are provided through a hosted server using high bandwidth Internet or dedicated telephone networks. The monthly charges are affordable since the services are shared among a number of users.

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Hosted PBX - Advanced Phone Answering

A hosted PBX phone system equipped with advanced phone answering features enhances business productivity and enables to establish a professional business image for your small business organization.

Excellent Call Management Features

With the help of a hosted PBX system with advanced phone answering service facility, you can easily communicate with your local and long distance callers using a single existing main business telephone number. The functionalities incorporated include auto attendant, find me follow me call forwarding, call waiting, caller identity, voicemail, music on hold, call conferencing and lots more.

Handles Business Calls in a Professional Style

The auto attendant feature included in the hosted PBX system answers all your business calls in a proficient manner. The callers are greeted with recorded salutation messages and provided with a menu of options such as dial by name, dial by extension, 1-4 digit extensions, zero out to live operator and more. Based on the option selected by the caller calls are routed to the appropriate departments or persons. It answers multiple calls at the same time without giving conventional busy tones for the callers.

By using the find me follow me call forwarding feature, calls to the official numbers are forwarded to the alternate set of extension phone numbers including residence or cell number. You can therefore communicate with your workforce and customers from any remote location. Unanswered calls are directed to the voicemail box, wherein callers can leave voice messages. Thus the system eliminates any possibility of missing important business calls. The system can also forward these voice messages to your email account as audio file attachments.

No need to Purchase Costly Equipments

In order to utilize the advanced phone answering features of a hosted PBX system, it is not necessary to buy and maintain costly PBX equipments in your office since these are kept at the service provider’s site. The PBX services are offered through a hosted server using high speed Internet connection or dedicated telephone network. As the services are shared among a number of users, you can make use of the services at affordable monthly charges.

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