Hosted Virtual PBX Systems

The kind of installation is what differentiates hosted/virtual PBX systems from traditional premise based phone systems. Hosted PBX systems are not installed at the customer’s premises like the latter ones. The service providers maintain them at their sites itself. Since these devices are implemented in a virtual environment, they are also referred to as virtual PBX systems.

The hosted/virtual PBX systems are more advantageous compared to traditional ones and the benefits include:

• Ease of installation
• No expensive switching equipments required
• Cost of operation is low
• Facilitates easy management
• Greater scalability

A hosted/virtual PBX system has all the features such as auto attendant, virtual receptionist, find me follow me call forwarding, voicemail, fax mail, and so on that are found in a modern phone system. The auto attendant greets the callers with a professional sounding greeting message and then routes the calls to the right person according to the extension selected by the caller.

With a hosted PBX system, it is possible to have a single telephone number for the entire firm even if it has many branches spread over different geographical locations. On the other hand, even if you have no company premises for your small business, you can still receive the same features of a conglomerate phone system through a virtual IP phone system.

In a hosted (virtual) PBX system the extensions are associated with individuals and not any phone. Thus the user can receive calls from anywhere irrespective of his present location. The user can program a list of phone numbers including his cell phone number and residence number, where he will be available, in the virtual PBX systems. The hosted system associates these numbers with the user’s office extension number. Any call to this extension number will be automatically redirected to the alternate phone numbers utilizing the call forwarding facility. In this way the hosted (virtual) PBX systems empower business personnel to operate their business from anywhere.

Since these systems are scalable to a large extent, additional phone lines and extensions can be added as required at a later period. As the hosted phone service is shared among a number of users, the expense involved is also low.

How a Virtual PBX Can Help

Virtual PBX systems are the advanced new-age telecommunication systems for business firms and offices. PBX systems are well known for their efficient management in routing calls in an automatic manner and are now an essential part of modern day business needs. By employing virtual PBX systems, business firms can save the money otherwise spent in buying and installing costly PBX equipments at their premises.

Feature-rich PBX System with Minimum Hassles

These virtual PBX systems work in the same manner as costlier PBX systems, but the entire system will be hosted by your remote PBX provider. Upon receiving calls, callers will be greeted with welcome messages. They are also provided with interactive menus for reaching the right employee in your office. The virtual PBX systems are also capable of diverting incoming calls to mobile phones and alternate telephone numbers of your office executives.

With options for supporting multiple extension numbers, the virtual PBX systems are ideal for both small and medium size business firms. These virtual PBX systems can be configured to automatically re-route unattended calls to other extensions within your office, thereby providing clients better customer care. The voicemail facilities in these PBX Phone systems are helpful for users, particularly for those who are calling during off-business hours.

Virtual PBX System Enhances Your Business Image

Apart from managing regular telephonic conversations, virtual PBX systems provide facilities such as caller ID, fax, fax to email, voice to email, call screening, dial by name, dial by extension, and call transfer. Callers are also greeted with appropriate wishes depending on the time of their call; the system can also be used to play advertisements of your products and services to the callers.

Modern virtual PBX phone systems are also compatible with VoIP (Voice over Internet Protocol) protocols. For business firms, this means they can easily switch over to the medium of internet for receiving and sending calls. Thus with these state-of-the-art virtual PBX systems, your business firm can offer clients the same facilities that are provided by Fortune 500 companies, with only minimal cost involved in the process.

Virtual PBX Systems - Low Up-Front Costs

Virtual PBX systems that utilize cutting edge technology are the most sought after phone systems for workplaces. Low up-front costs of this phone system make it suitable for all small and medium size business firms.

A Proven and Efficient Virtual Phone System

All the functionalities of standard phone systems are included in this system with the aid of hosted servers. It co-ordinates the incoming calls to your office effectively, forwarding the right calls to the right persons. Hence, the businessmen need not necessarily be in their offices. Whatever location they may be in, they can communicate with their customers, just as if they were in the office. One of the greatest advantages of this system is that you don’t have to appoint a receptionist to attend your calls.

Advanced Features for Greater Competence

With the numerous technical advancements, many sophisticated features have been incorporated in virtual phone systems to facilitate greater efficiency. The system works with advanced functionalities. Toll free numbers, caller ID, voicemail, dial-by-name, dial-by-number, find-me, follow-me and many more facilities are there in this system. Professionally recorded greetings are installed to welcome the customers. This multi tasking system is capable of connecting to different extensions. The caller menu can be changed as well.

As a Small Business Owner You Stand to Benefit Much

Any small business can create the impression of a bigger one by implementing an advanced virtual PBX system. As this solves the problems of losing calls, busy signals and more, your business efficiency is considerably boosted. Using a single phone number, the customers can communicate with any of the employees working in different locations round the globe. Thereby, companies can establish a good business relationship with its clients. Virtual PBX systems are highly economical because you don’t have to install any new hardware or equipment at your premises. This means that you are saved the additional expense of maintenance costs needed for premise based phone systems.