Virtual PBX - Professional Voice Recordings

With the support of virtual PBX phone system incorporated with professional voice recording features, it is possible to give your business organization an image of a well-established, professional and reliable company.

Present Incessant Access for Your Customers

In order to provide the callers with the right interface, the virtual PBX system is incorporated with an array of features. These include auto attendant, voicemail, find me follow me call forwarding, fax, fax to email, call conferencing, caller identity and so on.

The auto attendant in the system acts as a live receptionist. It answers all the calls with appropriate greeting messages. The system can be programmed to play customized professional voice recordings depending on business hours, non-business hours, weekdays and holidays. Besides, you can provide the customers with short descriptions of the products and resources you offer. These recorded messages facilitate the callers to continuously access the required information such as business hours, email address and more.

Augment Your Sales and Revenue

The auto attendant provides the callers with a set of options such as dial by name, dial by extension, zero out to live operator and more. Depending on the callers’ preference, calls are routed to the right destinations. Calls to official numbers are routed to the alternate extension phone numbers including cell numbers. Using this advanced phone system, callers can be greeted with recorded voice messages even on your personal phone numbers.

When the calls are not answered within a specific number of rings, calls are redirected to the voice mail system, wherein callers can leave voice messages. You can customize these voice mail greetings with personalized messages. By offering such an efficient professional interface, the customers will feel more confident to carry on business with your organization.

No Need to Buy Expensive PBX Hardware

These advanced PBX features can be enjoyed without maintaining any expensive PBX hardware in your office since these are kept at the service provider’s site. Services are offered through a hosted server using high speed Internet connection or telephone networks. The PBX services are shared among several users and can be enjoyed at economic monthly rates.

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Hosted PBX - Virtual Office Telephone System

Hosted PBX is a virtual office telephone system which facilitates establishing your business presence in any location of your choice without making capital investments for setting up actual offices.

With this unique system you can control your business without being physically present in a particular location using a phone number with the area code of that specific region. The calls to these numbers will be routed to your present location, while giving the callers the impression that you are operating from their own site.

Project a Competent Company Image

Hosted PBX, virtual office phone system imparts a better business image with its superior call management features. These include auto attendant, automatic call distribution system (ACD), find me follow me call forwarding, voice mail, fax, fax to email, caller identity, music on hold and many more.

The auto attendant presents a sophisticated interface to the callers, receiving the calls with professional sounding salutation messages, offering them a menu of options such as dial by name, dial by extension and more. It routes the calls to the appropriate extensions according to the option selected by the caller and manages multiple calls at the same time without sending busy signals.

A Range of Exciting Features

The find me follow me call forwarding feature in the system transfers the calls to your alternate numbers including cell phone numbers. When the calls are not answered within a specific number of rings or when all lines are busy, the calls are routed to the voicemail system. These voicemails can be forwarded to your email account as audio file attachments and message alerts can be sent to your cell phone or pager.

PBX Hardware Not Required in Your Office

The required equipments are maintained at the service provider’s site and the PBX services offered using high speed Internet or telephone networks. As the PBX services are shared among several users they are offered at cost-effective monthly rates.

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Features of Virtual Phone System

A virtual PBX phone system in your small business organization enhances your business image. The highly sophisticated features of a virtual phone system are similar to that offered by high-priced communication systems.

The major call management features of a virtual phone system include the following:

• Auto attendant
• Find me follow me call forwarding
• Call conferencing
• Music on hold
• Caller identity
• Voicemail
• Fax
• Fax to email
• Call waiting
• Automatic call distribution

Control Your Business from Any Location

The auto attendant included in the system acts as a virtual receptionist receiving the calls with professional sounding greeting messages. It provides a menu of options such as dial by name, dial by extension, zero out to live operator and more to the callers. Based on the option selected by the caller, calls are routed to the appropriate destinations. Multiple calls are managed at the same time without sending busy tones to the callers.

The find me follow me call forwarding feature directs the incoming calls to your alternate numbers including cell phone numbers. Thus you can control your business from any location at any time. The system directs the calls to the voice mail box when they are not attended within a specific number of rings or when all the lines are busy. This facility completely eliminates the chances of missing important business calls. Voice messages can be forwarded to your email accounts as audio file attachments. The system also sends alert messages to your cell phone or pager whenever a new voicemail arrives.

Affordable Communication Alternative

The PBX equipments are maintained at the service provider’s site and the services are offered through high speed Internet or telephone networks. As the services are shared among several users, these are made available at affordable monthly charges.

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Virtual PBX - Virtual Phone System

Virtual PBX or virtual phone system is a cost-efficient alternative to traditional PBX phone system. The virtual phone system is a fully automatic call answering and routing communication system. It is provided through advanced VOIP technology and managed by a communication service provider. Virtual PBX phone helps small businesses and solo entrepreneurs to establish a new business image in their target market areas.

Virtual PBX system is distinguished by a number of call management features. Some of the common features include: auto attendant, call forwarding, automatic call distribution, voice mail and fax to mail. All call features can be customized as per specific business requirements. The advanced auto attendant feature can efficiently route incoming calls to the proper person or department. All incoming calls are received with professional business greetings and customized greetings can also be set. The call forwarding feature can forward calls to any phone at any location. It provides the facility for the employees to work from home or even when traveling.

The unique combination of phone and computer provides many advanced benefits to the business. The main advantage is that the business need not maintain salaried staff to keep the hosted PBX system. Instead of calling features, virtual service can be used to send and receive fax messages. Other beneficial features of virtual phone system are that your callers do not have to pay long distance call rates. Through an efficient virtual calling system, your business will gain more customers. As it requires less up-front and running costs, it is the right solution for start-up businesses.

Virtual PBX system can be connected to local numbers and toll free numbers. If the business already has a number, it can be connected to the virtual phone system. Virtual phone system can be activated within minimum time. Various communication service providers offer virtual PBX system with a wide array of service packages. You can choose the best option that suits your business requirements.

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How a Virtual PBX Can Help

Virtual PBX systems are the advanced new-age telecommunication systems for business firms and offices. PBX systems are well known for their efficient management in routing calls in an automatic manner and are now an essential part of modern day business needs. By employing virtual PBX systems, business firms can save the money otherwise spent in buying and installing costly PBX equipments at their premises.

Feature-rich PBX System with Minimum Hassles

These virtual PBX systems work in the same manner as costlier PBX systems, but the entire system will be hosted by your remote PBX provider. Upon receiving calls, callers will be greeted with welcome messages. They are also provided with interactive menus for reaching the right employee in your office. The virtual PBX systems are also capable of diverting incoming calls to mobile phones and alternate telephone numbers of your office executives.

With options for supporting multiple extension numbers, the virtual PBX systems are ideal for both small and medium size business firms. These virtual PBX systems can be configured to automatically re-route unattended calls to other extensions within your office, thereby providing clients better customer care. The voicemail facilities in these PBX Phone systems are helpful for users, particularly for those who are calling during off-business hours.

Virtual PBX System Enhances Your Business Image

Apart from managing regular telephonic conversations, virtual PBX systems provide facilities such as caller ID, fax, fax to email, voice to email, call screening, dial by name, dial by extension, and call transfer. Callers are also greeted with appropriate wishes depending on the time of their call; the system can also be used to play advertisements of your products and services to the callers.

Modern virtual PBX phone systems are also compatible with VoIP (Voice over Internet Protocol) protocols. For business firms, this means they can easily switch over to the medium of internet for receiving and sending calls. Thus with these state-of-the-art virtual PBX systems, your business firm can offer clients the same facilities that are provided by Fortune 500 companies, with only minimal cost involved in the process.

Virtual PBX Systems - Low Up-Front Costs

Virtual PBX systems that utilize cutting edge technology are the most sought after phone systems for workplaces. Low up-front costs of this phone system make it suitable for all small and medium size business firms.

A Proven and Efficient Virtual Phone System

All the functionalities of standard phone systems are included in this system with the aid of hosted servers. It co-ordinates the incoming calls to your office effectively, forwarding the right calls to the right persons. Hence, the businessmen need not necessarily be in their offices. Whatever location they may be in, they can communicate with their customers, just as if they were in the office. One of the greatest advantages of this system is that you don’t have to appoint a receptionist to attend your calls.

Advanced Features for Greater Competence

With the numerous technical advancements, many sophisticated features have been incorporated in virtual phone systems to facilitate greater efficiency. The system works with advanced functionalities. Toll free numbers, caller ID, voicemail, dial-by-name, dial-by-number, find-me, follow-me and many more facilities are there in this system. Professionally recorded greetings are installed to welcome the customers. This multi tasking system is capable of connecting to different extensions. The caller menu can be changed as well.

As a Small Business Owner You Stand to Benefit Much

Any small business can create the impression of a bigger one by implementing an advanced virtual PBX system. As this solves the problems of losing calls, busy signals and more, your business efficiency is considerably boosted. Using a single phone number, the customers can communicate with any of the employees working in different locations round the globe. Thereby, companies can establish a good business relationship with its clients. Virtual PBX systems are highly economical because you don’t have to install any new hardware or equipment at your premises. This means that you are saved the additional expense of maintenance costs needed for premise based phone systems.