Toll Free Voicemail and Virtual Phone Service

Through toll free voicemail and virtual phone service you can maintain constant contact with your customers. Moreover, you can project your organization as one which offers inimitable customer care services.

Present a Credible Business Image

With hosted PBX toll free voicemail and virtual phone service you are ensured customer satisfaction. Your efficient business management will attract an increased number of customers and you can easily remain ahead of your competitors in the competitive business world. This is an exceptional telephone service with top-notch call management features such as find me follow me call forwarding, auto attendant, fax to email, voicemail to email, message notification and lots more.

Perfect Telecommunication System for Your Small Business Office

With toll free voicemail and virtual phone service you can control your business from any distant location. You can establish a virtual business presence in any preferred area without setting up physical offices.

Calls to your official numbers are transferred to your present location using the find me follow me call forwarding feature. If the calls remain unanswered after a definite number of rings, callers are directed to the voice mail system where they can leave voice messages. The system can manage several calls at the same time and the callers will not receive busy signals, even during peak business hours. The voice messages received are delivered to the official email accounts of your employees. Personalized voice mail boxes will be provided for all your employees. Depending on your changing business needs, you can even maintain multiple mail boxes for multiple departments.

Utilize Stylish Features at Reasonable Charges

To benefit from the sophisticated features of this phone system, you need not maintain costly PBX equipments in your office. These are maintained at the site of the service provider and the virtual PBX services offered through a hosted server using high speed Internet or dedicated telephone connections. Toll free voicemail and virtual phone service is a beneficial option for small businesses, the best part being that it can be availed of at reasonable monthly charges.

Technorati Tags: voice mail, virtual pbx, hosted pbx, voicemail

Professional Voicemail Service

A proper telecommunication system can help small business organizations to maintain fine relations with customers. Advanced virtual PBX phone system with professional voicemail service can help such businesses handle incoming business calls in an organized manner.

The hosted PBX phone system is integrated with an array of excellent call management features. These include auto attendant, call conferencing, automatic call distribution (ACD), auto attendant, voicemail, fax to email, find me follow me call forwarding and many more.

Advanced Voicemail to Ensure that You Don’t Miss Any Call

The key advantage of professional voice mail service is that you can communicate with your customers and workforce even from outside the nation, using a single local or toll free telephone number. Using voice mail service, you can avoid even minute chances of missing official calls from your business associates and customers.

When the incoming calls are not attended within a particular number of rings or when all the phone lines are busy, calls are straightaway diverted to the voice mail system, permitting the callers to leave voice messages. The voice messages received can be retrieved from anywhere at a convenient time and answered.

The voice messages received can also be redirected to your email address as audio file attachments. The system even notifies the arrival of new voice messages through text message alerts on your pager or mobile phone. Thus it is ensured that no messages are missed. Additional voice mail boxes can be provided for different departments according to your changing business requirements.

Create a Positive Business Image

With a hosted PBX phone system integrated with professional voice mail service you can generate a positive business image. PBX services can be availed of without purchasing or maintaining expensive equipments at your site. All the required equipments are maintained by the service providers. The PBX services are offered through a hosted server using high bandwidth Internet or telephone connection. As the services are shared among numerous users you can utilize quality services at affordable monthly rates.

Technorati Tags: voicemail, voicemail service, voice mail, virtual pbx

Internet Voice Mail Service

Maintaining steady and stable communication with your customers is important in the business scenario. Such a constant contact is ensured by internet voice mail service, which is part of a hosted PBX telephone system.

Realistic Communication Solution

Virtual PBX phone system equipped with Internet voice mail service is a cost-effective communication alternative for all small and medium sized business organizations. Using this service you can manage your business calls in a professional style and thereby project your organization as a big corporation that offers exceptional customer support. The voice mail system can be incorporated into your existing local or toll free number, thereby relieving you from associated operating expenses. Based on your specific requirements you can keep numerous mail boxes for multiple departments as well.

Maintain Steady Communication with Your Customers

The greatest benefit of using Internet voice mail service is that you can avoid any chance of missing calls from your customers. The calls that are not answered within a specific number of rings are immediately transferred to the voice mail box, allowing the callers to leave voice messages. These voice messages can be checked at a later time from any distant location and responded to according to priority. Calls are also transferred to the voice mail system during peak business hours and when all telephone extension lines are busy.

The voice messages received can be dispatched to your email accounts as audio file attachments making it possible for you to check the messages even from overseas. Thus you can make immediate decisions for resolving specific business matters. The arrival of new voice messages is notified through text messages to your cell phone or pager.

Enjoy Premium Internet Voice Mail Service at Economical Rates

Businesses can benefit from the state-of-the-art features of hosted PBX Internet voice mail service without installing pricey PBX hardware. The required equipments are kept at the site of the service provider and services offered through a hosted server using high speed internet or dedicated telephone networks at reasonable monthly charges.

Technorati Tags: virtual pbx, voice mail, hosted pbx, voice mail service

Auto Attendant Voicemail Telephone System

A PBX telephone system with auto attendant and voice mail facilities can work wonders for your small business organization. With such a phone system, you can create the impression that yours is a flourishing business enterprise.

Communication System with Powerful Call Handling Features

With the support of hosted PBX auto attendant voicemail telephone system, you can handle incoming calls in a professional style. This telephone system offers the callers powerful call management features that are normally found in sophisticated phone systems maintained by big conglomerates. These features include find me follow me call forwarding, voice mail, call waiting, call conferencing, fax, fax to email, auto attendant and more.

The auto attendant greets the callers with appropriate welcome messages and offers a variety of menu options such as dial by name, dial by extension and more. The system can efficiently handle numerous calls at the same time. It performs call redirecting without providing busy tones to the callers. With find me follow me call forwarding facility, calls to your official numbers will be forwarded to your alternate phone numbers, including cell numbers.

No More Missed Calls

The auto attendant voice mail telephone system forwards the calls that remain unanswered after a certain number of rings to the voice mail system, so that the callers can leave voice messages. Calls are transferred to the voicemail box during hectic business hours and when all the telephones lines are busy. The system can also forward these voice messages to your email account as audio file attachments.

To enjoy all the benefits of an auto attendant voicemail telephone system you are not required to set up expensive equipment in your premises. All required equipment is kept at the site of the service provider. The PBX features are offered through a hosted server using high speed Internet or telephone network. The services are shared among numerous users, and are provided at economic monthly charges.

Technorati Tags: virtual pbx, voicemail, hosted pbx, auto attendant

Standalone Voice Mail System

A standalone voice mail system together with hosted PBX features, offers a superior interface for those who make business calls to your office. This will impart a professional business image to your organization without you having to make large investments.

Incorporated with Efficient Call Management Features

The functionalities of the standalone voice mail system can be mapped into your existing local or toll free numbers. The auto attendant feature in the PBX system receives all the calls with professional sounding salutation messages. It provides the callers with options such as dial by name, dial by extension, zero out to live operator and more. Calls are transferred to the right destinations depending on the option selected by the caller. The system can handle multiple calls at the same time without giving busy signals.

The calls that are not answered within a specific number of rings are redirected to the voicemail system, where callers can leave voice messages. Calls are routed to the voice mail box also when the telephone lines are busy. The major advantage of this feature is that you can considerably reduce the chances of missing calls from your potential clients.

Enhance Your Business Image

Voicemail system is provided with facility to redirect the voice messages to your email account. The messages are e-mailed as audio file attachments and can be verified from any location even while you are on the move. It also forwards notification text messages to your cell phone or pager. This further avoids the chances of missing important messages.

Economical Alternative

You can implement a standalone voice mail system without purchasing or maintain any expensive PBX hardware in your office premises. All the required equipments are maintained at the site of the service provider. The PBX services are offered through a hosted server using high speed Internet or telephone connection. As the PBX services are shared among a number of users you can utilize the services at affordable monthly charges.

Technorati Tags: voice mail, voice mail service, pbx phone systems, virtual pbx

Local Voice Mail Service

By using local voice mail service that comes with a hosted PBX phone system, you can manage your business from any preferred geographical location. Besides, you can establish a powerful business presence throughout the nation, using a single telephone number.

Project a Professional Business Image

The major advantage of using local voice mail service is that you can completely avoid the chances of missing important business calls. Callers can be provided with an interface similar to that found in standard telecommunication systems, kept by multinational companies. Additionally, you can create an extremely professional and well-established business image.

Voicemail Service Integrated with Exceptional Features

With the support of local voice mail service, calls to your local or toll-free phone numbers can be routed to your personal mail boxes. The system can manage multiple calls at the same time and the entire call routing process is carried out without sending conventional busy signals to the callers. Unanswered calls are automatically redirected to the voice mail system, so that the callers can leave voice messages. Calls are also diverted to the voice mail box when all phone lines are busy. Thus you can create the impression of a business organization that offers quality customer services. Based on your changing business requirements, you can maintain multiple mail boxes for multiple departments.

The voice mail service also enables to forward the received voice messages to your email account as audio file attachments. The system notifies the arrival of new voicemails by forwarding text messages to your cell phone or pager.

PBX Equipment is Maintained by the Service Provider

To utilize local voice mail service, it is not necessary to maintain any costly PBX equipment in your office. All equipment required is kept at the site of the service provider and the PBX services are offered through a hosted server using high bandwidth Internet connection or dedicated telephone network. The PBX services are shared among a number of users and can be utilized at economic monthly charges.

Technorati Tags: voicemail, voice mail service, hosted pbx, voice mail

Automated Voice Mail System

With the support of hosted PBX automated voice mail system, you can manage your business calls efficiently and impart a professional image for your business organization.

Designed with Superior Call Management Functions

By implementing a hosted PBX phone service integrated with automated voicemail system, you can provide the callers with all the sophisticated features offered by luxurious phone systems maintained by big companies. These include dial by name, dial by extension, voice to email, 1-4 digit extensions, zero out to live operator and many more. The automated voice mail system attends the calls with professional sounding salutation messages. The system can be customized in such a manner with appropriate greeting messages depending on the time and day, including non–business hours, business hours, weekdays and holidays.

If the calls are not answered within a specific number of rings, they are redirected to the voice mail box of the employees. The system also transfers calls to the voicemail box, when the lines are busy. This reduces the chances of missing important business calls.

Marked by Professionalism and Speed

Virtual PBX phone service integrated with automated voice mail system is preferred by the vast majority of business owners. The automated voicemail system handles all the voice messages in a professional manner. The system helps to transfer the voice messages to your email account as audio file attachments and therefore these can be verified from any remote location. Besides, whenever new mails arrive, the system sends notification text messages to your cell phone or pager. Call handling is marked by speed and efficiency.

Enjoy PBX Features without Equipment Hassles

In order to enjoy the features of an automated voicemail system, it is not necessary to mount and maintain any costly PBX equipment in your premises. All the required equipments are kept at the service provider’s site. The PBX services are offered through a hosted server with the support of high speed Internet or dedicated telephone connection. The PBX services are shared among several users and therefore can be utilized at reasonable subscription charges.

Technorati Tags: voice mail, virtual pbx, hosted pbx, voice mail systems

Affordable 800 Number Voice Mail Service

An affordable 800 number voice mail service is a valuable addition for your small business organization since it helps you to create a strong business presence. Besides, this is an efficient phone service that can give your business the image of a flourishing enterprise.

Reliable and Affordable Communication Alternative

With the 800 number voice mail service offered through hosted PBX phone system, you can provide your callers with the very same interface found in expensive phone systems maintained by large corporations. All the calls to these 800 numbers are received by the auto attendant with appropriate greeting messages. The auto attendant offers the callers a set of options such as dial by name, dial by extension and more. Based on the selection made by the callers, calls are transferred to the appropriate extension numbers.

The system can handle multiple calls simultaneously, without giving busy signals for the callers. When the calls are not attended within a specific number of rings, the callers are directed to the voice mail system, so that they can leave voice messages. The voice mail system also takes care of the incoming calls when all the phone lines are busy. This eliminates any chance of missing important business calls.

Manages Fax Messages Proficiently

This voicemail service can efficiently handle fax messages. It precisely identifies the fax tones and stores the messages in the fax mail box. Besides, there is also the provision of forwarding voice messages to your email account as audio file attachments. The arrival of new voice mails is notified through text messages to your cell number or pager.

Expensive Equipments Not Required At Your Site

Affordable 800 number voice mail service does not involve the purchase or maintenance of expensive PBX hardware in your office. All the required equipment is preserved at the site of the service provider, and the PBX services are offered through a hosted server using high speed Internet or dedicated telephone networks. The PBX services are shared among several users and therefore the services can be utilized at affordable monthly charges.

Technorati Tags: virtual pbx, voice mail, hosted pbx, voice mail service

Features of Virtual Phone System

A virtual PBX phone system in your small business organization enhances your business image. The highly sophisticated features of a virtual phone system are similar to that offered by high-priced communication systems.

The major call management features of a virtual phone system include the following:

• Auto attendant
• Find me follow me call forwarding
• Call conferencing
• Music on hold
• Caller identity
• Voicemail
• Fax
• Fax to email
• Call waiting
• Automatic call distribution

Control Your Business from Any Location

The auto attendant included in the system acts as a virtual receptionist receiving the calls with professional sounding greeting messages. It provides a menu of options such as dial by name, dial by extension, zero out to live operator and more to the callers. Based on the option selected by the caller, calls are routed to the appropriate destinations. Multiple calls are managed at the same time without sending busy tones to the callers.

The find me follow me call forwarding feature directs the incoming calls to your alternate numbers including cell phone numbers. Thus you can control your business from any location at any time. The system directs the calls to the voice mail box when they are not attended within a specific number of rings or when all the lines are busy. This facility completely eliminates the chances of missing important business calls. Voice messages can be forwarded to your email accounts as audio file attachments. The system also sends alert messages to your cell phone or pager whenever a new voicemail arrives.

Affordable Communication Alternative

The PBX equipments are maintained at the service provider’s site and the services are offered through high speed Internet or telephone networks. As the services are shared among several users, these are made available at affordable monthly charges.

Technorati Tags: virtual pbx, virtual phone systems, hosted pbx, pbx phone system

Benefits of Virtual PBX Phone System

Now small business organizations can enjoy all the benefits of a virtual PBX phone system, without making capital investments. By implementing the system you can manage incoming calls in a professional manner.

Virtual PBX phone system is incorporated with an array of sophisticated features such as auto attendant, find me follow me call forwarding, call conferencing, call waiting, voicemail, fax, and fax to email. The major benefits include:

• Saves operating costs: since you needn’t maintain expensive PBX equipments in your premises.
• Offers geographical flexibility: your workforce can operate from any location.
• Can create a local presence: using virtual phone numbers, business presence can be established in any locality.
• Scalability: multiple extensions can be maintained.
• Credibility: can provide an image of a professional company.

Offers Quality Customer Support

The auto attendant in the system receives incoming calls with professional sounding greeting messages. It offers a menu of options to the callers such as dial by name, dial by extension and more. Routing of calls to the appropriate extensions is carried out according to the option selected by the callers. The system can manage multiple calls at the same time without sending busy signals to the callers.

The find me follow me call forwarding feature forwards incoming calls to your alternate numbers including cell phone numbers. Therefore you can manage your business from any location. If the calls are not answered within a specific number of rings or if all the lines are busy, they are routed to the voicemail system, wherein the callers can leave voice messages. This facility enables you to remain in touch with your customers round the clock.

Cost-effective Communication Choice

The PBX services are offered through a hosted server with the support of high bandwidth Internet connection or dedicated telephone network. As the PBX services are shared among several users, they are offered at affordable monthly rates.

Technorati Tags: virtual pbx, virtual office pbx, hosted pbx, pbx phone systems

Virtual PBX Auto Attendant

Virtual PBX phone system integrated with an auto attendant is a huge addition in your organization, as it enables easy handling of business calls. By using this modernized answering system it is possible to reduce the expenses involved in maintaining additional staffs for attending business calls.

The Right Option for Your Business Organization

In the extremely competitive small business arena, maintaining an excellent communication system is vital. With the help of highly sophisticated virtual PBX phone system provided with auto attendant, you can manage all business calls in a professional manner. By using this phone system all features of the standard PBX phone systems can be made available to your callers by making minimum of investments.

Create a Corporate Image with Virtual PBX System

The auto attendant in the system can be customized according to your business requirements. It answers all calls with professionally recorded greeting messages and offers the callers a list of options which includes dial-by-name, dial-by-extension, group dialing, find me follow me call forwarding, voicemail and much more. Based on the option selected by the caller, the calls are directed to the appropriate numbers. It also transfers all unanswered calls to the voicemail boxes of the employees, enabling the callers to leave voice messages. Thereby the chances of missing important business calls can be eliminated. Besides, the system is able to handle multiple calls at the same time. And the routing of calls to the appropriate numbers is carried out without giving busy signals to the callers.

Manage Your Business from Any Preferred Location

By implementing this high-tech phone system a business can be managed from any location, while giving the callers the impression that you are operating from your main office. With the system it is also possible to keep in constant touch with your workforce operating from different geographic locations by using a unique telephone number. Through these advanced features your business organization can be projected as a large conglomerate among your business clients.

Cost-effective Option

For implementing virtual PBX phone system, it is not required to purchase or maintain the costly PBX equipments at your site. The equipments are maintained at the service provider’s site and all the functionalities are offered through a hosted server with the support of high speed Internet or telephone network. As the PBX services are shared among several users, the services are provided at nominal monthly charges.

Technorati Tags: virtual pbx, auto attendant, hosted pbx, ip pbx

Virtual PBX and Voicemail

In order to stay ahead in the highly competitive world of business, it is essential to maintain an excellent communication system. By implementing high-tech virtual PBX and voicemail system you can easily meet your business communication requirements without making huge investments.

Create a Professional Image for Your Organization

A virtual PBX integrated with voice mail system offers your callers the very same kind of interface included in standard PBX phone systems owned by multinational corporations. You can connect your local or toll free phone number to the voicemail system. Therefore you can stay in touch with your regular customers regardless of your location. Efficient call handling is of great importance in a business environment and virtual PBX can highlight the professionalism of your business, attracting more clients.

Eliminate the Odds of Missing Vital Business Calls

The main advantage of a virtual PBX voicemail system is that it eliminates the chances of missing important business calls. This is done by routing all unanswered calls to voice mail boxes so that the callers can leave voice messages. These voice messages can be retrieved later from any location and you can contact the callers at a convenient time.

To ensure more convenience, these voice messages can be forwarded to your email address as audio file attachments. It is also possible to send custom-made voice mail messages to the callers for busy and unavailable conditions as well. The system even has the facility to notify the arrival of new voice mail messages through text messages to your pager or cell phone.

Affordable Communication System for Your Organization

Apart from the extremely efficient call handling interface, the virtual PBX with the voicemail system is also incorporated with different features such as auto attendant, find me follow me call forwarding, automatic call distribution and many more. In order to utilize the PBX features it is not required to install or maintain any sophisticated PBX equipment in your office. All the required equipments will be preserved at the site of the service provider. The PBX services are offered through a hosted server with the support of high speed Internet or telephone connection at affordable monthly service charges.

Technorati Tags: virtual pbx, voicemail, hosted pbx, voice mail

Automated Voicemail Service

With the help of a hosted PBX phone system equipped with automated voicemail service, you can maintain better contact with your customers all over the nation. Besides, it also imparts a flourishing professional image for your organization.

The customers fundamentally make an assessment about the business organization by the way it manages the business calls. In order to accomplish your business goals it is necessary to maintain a superior telecommunication system, integrated with a wide range of call management features. Automated voicemail service is chosen by numerous business owners due to its reliability. It keeps track of all messages and is very handy as it can be integrated into your computer system. This system is quite different from other answering machines, and it also provides a large volume of space to store the messages.

Incorporated with an Assortment of Call Handling Features

By installing a hosted PBX phone system integrated with automated voicemail you can provide the callers with all the sophisticated features offered by expensive phone systems. These include dial by name, dial by extension, customized voice greeting messages, 1-4 digit extensions, zero out to live operator and lots more. Besides, the voicemail system can be customized according to the specific requirements of the voice mail box users. It can be modified in such a manner to greet the callers with appropriate salutation messages based on the time and day such as business hours, non-business hours, holidays and weekends.

The automated voicemail service enables to deliver the voice messages as emails to your email account as audio file attachments. You can check your voicemails from any location even while you are on the move. The system also has the facility to send notification messages to your pager or cell phone, whenever new voice mails are received. This further ensures that you don’t miss important messages from your clients.

Costly Equipments Not Required at Your Site

For availing of the automated voicemail services you are not required to install and preserve any costly equipment at your site. All the necessary equipments are maintained by the service providers at their sites. The services are offered through a hosted server using high bandwidth Internet or dedicated telephone connection. The services are shared among a number of users and therefore these services can be utilized at affordable monthly rates.

Technorati Tags: virtual pbx, voicemail services, voice mail service, voicemail, voice mail

PBX Phone System with Voicemail Service

With its unique features, the PBX phone system with voicemail service ensures an extremely professional image for your small business establishment. By using the advanced PBX phone system you can efficiently manage all incoming and outgoing business calls. The features integrated in this system includes auto attendant, call transferring, caller ID, call waiting, find me follow me call forwarding, voicemail, fax, fax to email and many more.

Accomplish Your Business Goals through Highly Sophisticated Phone System

With the help of PBX phone system with voicemail service, you can maintain steady contact with your employees, associates and customers regardless of the location, using one local phone number or toll free number. This high-end phone system allows the callers to leave a message in your voicemail box when the call remains unanswered after a specified number of rings or when all the phone lines are busy at the same time. These voice messages can be opened from any location at any time according to your convenience.

The system is also integrated with the facility to send the voice messages as audio file attachments to your email address so that you can listen to them through your computer speakers. Moreover, you can also receive immediate notification about the voice mail received through text messages sent to your cell phone. The system also enables you to individualize your voice mail box with more professional greeting messages that can be modified daily. Based on your business needs, multiple voice mail boxes can be provided for multiple departments.

Benefit from PBX Services without Installing Any Additional Equipment

In order to avail of the features of this advanced PBX phone system it is not necessary to purchase and mount costly PBX equipments at your business site. All equipments are maintained at the site of the service provider and the PBX services are provided through a hosted server using high speed Internet connection or telephone network. The PBX services are shared among a number of users and therefore you can enjoy all premium services at affordable monthly charges.

Technorati Tags: virtual pbx, voicemail services, voice mail, pbx phone systems

Hosted PBX Phone System with Robust Telephone Features

Hosted PBX is an efficient phone system with robust and hi-tech telephone features for improving both internal and external communication of small and medium sized business enterprises. With the advent of many digital gadgets and services, the PBX telephone system is now become systematic and affordable to all. The hosted PBX offers a highly advanced communication system without the users having to install any hardware or software in their offices. The PBX system is provided over the internet and therefore this hosted PBX is also known as VOIP or IP PBX telephone systems.

PBX Systems with Multiple Functions

PBX (Private Branch Exchange) telephone system incorporates multiple functions to make business communication effective and systematic. This system facilitates receiving numerous calls simultaneously and these calls are managed so skillfully that your phone never gives a busy signal. The hosted PBX provides various other options such as dial by name or dial by service, voice to e-mail, delivery of e-mail messages, fax service, caller ID, call screening, music on hold and more. All these features give your business the image of a professional business institution and make it more reliable.

Hosted PBX for Systematic Business Communication

PBX systems help in building up a systematic and effective communication system for both small and medium sized business enterprises. This hosted PBX system comprises highly beneficial features such as auto attendant, voicemail and virtual receptionist.

• Auto attendant: This system helps in handling all the incoming calls systematically. The callers are welcomed with recorded greetings and are provided with a dial by directory or dial by name option to route them to the right extensions.
• Voicemail: if a call is left unattended, the caller will be provided with voicemail option so that he can leave messages in the voicemail box.
• Virtual receptionist: this system facilitates to operate your phone even during off-hours and weekends without keeping live receptionists in the office. The calls are attended from the premises of the service provider.

Several service providers offer highly organized and affordable hosted PBX phone system with many robust telephone features. These systems definitely help in imparting the image of a leading corporate to small and medium sized enterprises.

Technorati Tags: virtual pbx, virtual receptionist, hosted pbx, pbx phone systems

Telephone PBX - Automated Call Routing

For maintaining effective communication with your customers and employees working outside your main office, implementing highly sophisticated PBX telephone system incorporated with automated call routing feature would be an ideal option.

Efficient Call Routing System

PBX telephone has an efficient call routing system which directs the calls to the right person. This is very important in a business environment since delays in communication can be avoided. Through the implementation of PBX system which is integrated with advanced automated call routing facility you can handle all incoming and outgoing calls from any preferred location in an organized manner.

All the PBX functions are provided through high bandwidth Internet connection or a dedicated telephone network. The PBX system is provided with exceptional features such as auto attendant, find-me follow-me call forwarding, fax and fax to email facility, voicemail and many more. The Automatic Call Distribution (ACD) system provided in the system enables to route the incoming calls to your official numbers. The ACD system is also integrated with features such as over flow call routing, intelligent call queues, and skill based routing.

Enjoy the Benefits of a Hosted PBX System

For implementing a PBX system it is not necessary to purchase or maintain costly PBX equipments in your premises. All the equipments are maintained at the site of the service provider and the functions are provided through a hosted server. Moreover, the services can be availed by paying reasonable monthly charges. Timely upgrades and maintenance services are carried out by the service providers so that you benefit from all the features of the system without bothering about the technical part.

The major advantage of using a PBX telephone system is that it is possible to operate your business from anywhere. Relocating your business without changing the existing official phone numbers is also possible. Moreover, by implementing PBX phone systems in your business firm, you can project your business as a flourishing one. A hosted PBX system helps you to achieve your business goals.

Technorati Tags: virtual pbx, pbx phone, voip pbx, pbx phone systems

Out of touch woes

The other day I was out running some errands and I realized that I didn’t have my cell phone on me. All of a sudden I felt naked. I was sure that I was going to miss several calls and possibly even miss out on something urgent. This meant if there was an emergency; no one would be able to reach me.

This is no different than a small business owner leaving for the weekend and not knowing what is going on back at the office. Luckily AccessDirect can help ease some of the discomfort and uneasiness. When you get a message we can make sure it gets to you any number of ways. We can program the system to call you until you are able to answer, or email to both your work and home email address. We can even page your pager or send a text message to your phone. We can even program the system to call someone else if it is unable to reach you.

This allows for the small business owner to feel confident, even when he is away from the office, that every call is being handled. Not only that but if there is an emergency it can get handled right away which will keep your customers happy. And as every small business person knows, happy customers are the best advertisements.

Technorati Tags: voice mail, voicemail to email, virtual pbx, fax to mail

Technology's hold on man

If you have been following my blog you already know my favorite feature is the fax to email and you also know that our system works with Smartphones such as the Blackberry, the iPhone, and the Palm Pre. But did you know that our system has a bunch of fancy features that work will all phones and other features that work will all cell phones?

I know you have been out somewhere and seen the gaggle of teenage girls texting on their cell phones. That sight is proof that cell phones are for more than just having a verbal conversation with someone. You too can feel like part of the “in crowd” by getting text messages to your cell phone when you get a new voicemail. You never need to be out of communication with your hosted pbx.

Another feature that we offer, and it works with any phone, copper land line or cell, is the voice call back also known as voice notification. The way this works is when someone calls and leaves you a message, the system will call you on the specified number and give you a chance to listen to your message. Now whether you have a fancy smart phone that you can check your email on or not, you can still be notified of your new messages and you don’t need to always be within range of a computer.

Just another example of technology loosening the ties between man and his computer

Technorati Tags: fax to email, voicemail, virtual pbx, hosted pbx, fax email

A little insight into the PBX world

When I try to explain what I do to people, the most common reaction is a blank face with the question “what is a PBX?” If you fall into the category of people who do not know what a PBX system is, then today is your lucky day.

PBX, which stands for private branch exchange, is a telephone exchange that works for a specific group of phones (for example a business) rather than an entire phone carrier (for example AT&T).

Historically the term PBX applied to process that the operators would use back when they would have to manually connect the caller via a switchboard. As technology improved the PBX phone system required a lot of expensive equipment as well as a person to maintain the system. But now in the 21st century, we have hosted PBX phone systems.

Our hosted PBX phone systems allow customers to enjoy all of the features that go with the standard PBX systems but for a fraction of the cost. A few of the most common features are…

• Auto Attendant
• Dial by Name Directory
• Call Forwarding
• Custom Greetings (we can even do a professional recording for you)
• Music on Hold
• Daytime and Afterhours Greetings
• Voicemail
• Find Me/ Follow Me

AccessDirect allows for even small businesses who previously could not afford to spend the tens of thousands of dollars it costs to purchase the equipment, to have the opportunity to sound larger.

Technorati Tags: pbx, virtual pbx, hosted pbx, pbx phone systems, pbx systems

It's Like Magic

Lately I have noticed a surge in callers wanting to utilize our service as a busy no answer service. Basically what that means is the office had the first chance to answer the call and if the line either goes unanswered or is busy it will roll over to us for voicemail. I think today alone I have helped three customers set the necessary features up with their local phone company.

This feature also works great for companies who use their phones for outbound calls but still wish to utilize their Auto Attendant. Here at AccessDirect, we have a full time auto attendant but use individual lines to call out on. I have noticed that because so many people have Caller ID, they call back on the same number that called them rather than calling the number left in the message. Using the busy no answer feature any calls that come in on my desk phone if unanswered are rolled over to the auto attendant. This saves the hassle of trying to get the voicemail set up on each desk phone in the company as well as on each person’s extension on the auto attendant. Now all messages for Sally are all in her single voicemail box and the same goes for Joe.

But Bob wants his office’s busy no answer just to feed into one voicemail box for him instead of an auto attendant. Not a problem. Busy no answer works with all types of programs. You tell us how you want your package to work and we will make it happen. It’s like magic.

Technorati Tags: voicemail, auto attendant, voice mail, voicemail service, phone auto attendant

Evolution of Communication

Chances are you probably have one of those fancy “smart phones” that will almost fold your laundry for you and chances are that you spent a good chunk of change on it. That being said why would you want to go out and spend an arm and a leg on a voicemail system that doesn’t even work with your phone. Lucky for you we offer a service that requires no equipment (expensive or otherwise) and works with your fancy “smart phone” as well as your standard copper landline and it even works with your voice over IP (VoIP) line.

Yesterday I had a guy in the Insurance Industry tell me that he needed the Blackberry for his company, and he wanted to make sure that his existing program would work with it. He had previously been utilizing a pager for emergency purposes; yes we can still send pages to customers who don’t wish to use cell phones or text messages. Here at AccessDirect we know that not everyone jumps on the bandwagon with new technology and on the other hand several people do so we support all kinds of technology from pagers to cell phones to Blackberrys.

No matter which technology you prefer, we have a package for you and your company that will make sure you appear to be with the “here and now.” Give us a call and let us bring your company into the 21st century.

Technorati Tags: hosted pbx, virtual pbx, voip pbx, voicemail

Tall, Dark, and Handsome

I am the typical 20something, single woman looking for the proverbial 'perfect' man. I mean, I don't ask for much. He's gotta be taller than my 5'10", ruggedly handsome, insanely funny, the guitar and vocal skills of Keith Urban, a love for small animals and children.....and the list goes on. And no matter how much eHarmony promises me to 'find that special someone', I will never be able to customize my ideal. He will still come with all of his inherent flaws.

When it comes to my voicemail system, however, I am the master designer. AccessDirect is so versatile, it can bend and flex to whatever mold I need. Not only are there customizable packages that include everything from fax to email service, find-me extensions, information only extensions, and your basic voice mailbox, but I'm also able to pick the number I would like.

In a world of sub-standard beaus, it's reassuring to know I can still be in control in at least one area of my life.

Technorati Tags: voice mail, virtual voicemail, voicemail, fax to email, fax email, local phone numbers

A Makeover Story

One of my favorite shows to watch is Extreme Makeover Home Edition. I love how they take deserving people who are working hard to provide for their family and completely change their lives. The show provides the family with bigger opportunities than they were able to accomplish on their own. And that's what my job does.

Today I programmed two auto attendants, which isn't really out of the ordinary. What is incredible about the programs were they were both for one gentleman who is working hard at building two companies. I feel privileged to create a program in which I am providing more opportunity than he is able to do on his own. Now with his programs he will be less likely to miss an important phone call with his find-me extensions and those he does miss will be able to leave a message in his voice mailbox. In tough economic times, these advantages could be the difference in success and failure for a small business.

I may not be Ty Pennington, but I get to participate in my own extreme makeover; the business edition.

Technorati Tags: voice mail, auto attendant, voicemail, call forwarding, hosted pbx

Add the personal touch to your voicemail...

Today I programmed a busy no answer voicemail box for a law office. The way this voicemail box works is when the phone rings the specified number of times, say 4, then it rolls over to the voicemail number. This sounds great and all but what happens if you are already on the line and then someone calls? Luckily the forward will work on a busy too that way all of your calls that you can’t answer go to voicemail.

The Direct Messaging package is great for the one the business owner who wants to attempt to answer his or her phone instead of letting it go directly to voicemail. It allows for the personal touch that will keep your customers coming back to you instead of that other company who never answers the phone. Once again, this package includes my favorite, fax to email. We provide a unified messaging system where all of your messages are located in two places. One place is your email that is accessible anywhere you can access your email including smart phones; and of course on our server. And to top it off you can get all of these wonderful features starting at just $9.95 per month and can be set up usually within 24 hours.

We can work with your existing numbers and your current phones. And if you get the package set up and realize that it is not exactly what you were looking for, we are more than happy to help you customize it to make it exactly the right package for you. If you have any other questions about how our system works feel free to check out our FAQ’s section.

Technorati Tags: voice mail, virtual voicemail, voicemail, fax to email, hosted pbx, virtual pbx

Making your business prosper

Of course every small business owner will want his or her business to prosper and grow. So what is the most essential thing for the business to have? That's easy, customers. But what happens when your potential customer calls and you can't answer the phone? You lose the potential customer. But wait there is a solution; you get a voicemail service that provides you with a professional image when you can't. That's where AccessDirect comes in!

We offer several solutions for businesses of any size. For example we have the Direct Receptionist package which includes up to five extensions. This package is really popular with small businesses who want to sound bigger. You can have a one person business sound like there is a bunch of people working in the company and the best part of that is all of the calls can still be routed to the same person.

We also have the Direct Enterprise package for the company that is already larger than the one person business discussed earlier. This package supports up to hundreds of extensions depending on the needs of the business. `

All of our packages allow for customizability of features. My personal favorite feature is the fax to email which I talked about in my last post but my next favorite would have to be the voicemail delivery to my email. It's great because you don't have to call your phone to check your messages all the time to make sure your didn't miss any important calls and even better, as soon as you get the email you can click on the attachment and listen to the entire message immediately.

Technorati Tags: voice mail, virtual receptionist, voicemail, fax to email, virtual pbx

Disaster Recovery

Yesterday I programmed a disaster recovery program. This program is a great asset for any company to have. It functions as a backup means of communication in case of a disaster such as a tornado, hurricane or any other major disaster that knocks out communication. Since we host the number the client never needs to worry about not being in communication with his or her clients when the phone lines are down or even if the building is destroyed.

The program purchased the company has the ability to record a lengthy informational greeting explaining the situation and also has the ability to take a message which will be emailed to the customer as a .wav file. You might be wondering how the customer plans on getting the email if there has been a disaster which means the internet is probably not functioning. Lucky for the customer we also have the ability to send a text notification and a voice notification alerting the customer of the message. I assume that everyone is familiar with the concept of text messaging (a short message sent to a cell phone in the text form) but you may not be as familiar with the idea of voice notification. Voice notification is when our system places a call to the customer notifying them that they have received a new voicemail and allows them to login to the mailbox and listen to the message immediately.

One of the greatest things about our programs is they are completely customizable. If you want something specific odds are good that we can make that happen for you all while making your business look bigger and more professional.

Technorati Tags: virtual pbx, hosted pbx, voip pbx, voice mail, disaster recovery

It's elementary, my dear Mason

Zack, one of our new customers, called me today. He has a single find-me voice mailbox and wanted to ensure that he was sounding as professional as he could with his system. In looking at his program, I noticed that his callers would ring directly through to his cell phone and only when his cell phone went unanswered or was busy would they then be given the company name and greeting.

Zack expressed the desire to have his company announced and his callers notified that their call was being transferred to the next available representative. I added the functionality to play a greeting before executing the find-me routine and on a no answer play a second greeting. To complete the professional sound, I recorded the greetings for him. Once the greetings were in place, I notified Zack that everything was up and running according to his request.

I received a call again from Zack after he had listened to the greetings, and it was exactly what he was looking for. However, he wanted to add just one more thing; music on hold. I sent him the different selections of music that we offer and instructed him to let me know which he preferred and I would upload it into his program. Again, Zack called and we discussed his options. After opting for the piano-guitar selection, he expressed his heartfelt thanks for my time and service stating I deserved a “gold star just like in elementary school”.

In elementary we’re taught the basics, the building blocks, for the rest of our school career. They become the foundation on which our entire learning is based. They are the relationship between the abcs and research papers, numbers and algebraic equations, questions and the scientific theory. Zack also reminded me that they also are the relationship between gold stars and satisfied customers.

Technorati Tags: virtual pbx, auto attendant, music on hold, voice mail, call forwarding

Auto Attendant - Voicemail Message Delivery Options

Auto attendant with voicemail delivery options is a great addition for blooming business firms. It functions just like any PBX ACD voicemail system. In this advanced phone service, the voice messages are directed straight to the voicemail boxes of the user. All the communication requirements of business people are easily met by installing this phone system.

Receive All Incoming Calls

The auto attendant can be programmed to greet callers with professionally recorded greetings suitable to the time of call. This system will be of great help at times when you are busy or unavailable. If the calls are left unattended, the callers can leave their messages in the voicemail boxes of the user. While the customers leave the messages in the voicemail boxes of user, they can give a call back, retrieve, forward, save or delete the messages.

High Volume Voicemail Boxes

A standard voicemail box comes with high volume capacity where the callers can store their voice messages. Within no time, the users can retrieve the voice messages that will be immediately notified. Whether it is an individual staff member, numerous departments or information only combination, this service is customized as per the needs of the user. The providers of this service help in transferring multiple voice messages to multiple inbound lines of the users.

Voice to Email Delivery

By the time voice messages are received in the auto attendants, a text message notification will be sent to the user’s cell number. And the message is sent by email to the mail box user’s email address as a .wav audio file. The users can listen to the messages through their computer speakers. As such, every new message will be notified by the providers. The users can forward it to anyone or save it for future reference. With all these professionalized services, auto attendants endow small business firms with the image of a larger one.