Wednesday, March 24, 2010

Automated Phone Answering System

By implementing an automated phone answering system, you can manage your business calls in a professional manner, and project a superior business image among your clients and associates. It also helps to reduce the expenses involved in maintaining additional staff for answering calls.

With the support of automated phone answering system you can offer your callers an interface similar to that found in expensive phone systems. The system has major call answering features such as auto attendant, find me follow me call forwarding, call waiting, call conferencing, voice mail, fax to email, caller identity and more.

Handles Business Calls in a Competent Style

The auto attendant in the automated phone answering system attends all calls with professional sounding greeting messages. It offers the callers a set of options such as dial by name, dial by extension, zero out to live operator, 1-4 digit extensions and more. Depending on the choice made by the callers, calls are transferred to the right destinations. Multiple calls can be handled simultaneously without giving line busy signals for the callers.

Communication from Remote Locations Made Easy

By using the find me follow me call forwarding feature integrated in the automated phone answering system, calls to the official numbers can be redirected to your alternate extension phone numbers including residential and cell numbers. Thus you can operate your business using a single phone number from any location.

The system redirects unanswered calls to the voicemail box, so that the callers can leave voice messages. Calls are also routed to the voicemail system when all phone lines are busy. Voice messages can be transferred to your email account as audio file attachments. The arrival of new messages can be notified on your cell number or pager.

Economic Call Management Alternative

Automated phone answering system can be implemented without installing expensive PBX equipment in your office, since it is maintained at the site of the service provider. The Virtual PBX services are offered through a hosted server using high speed Internet connection or dedicated telephone network. As the services are shared among a number of users, you can make use of the services at economic monthly charges.

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Monday, March 15, 2010

Telephone Automated Attendant System

With the support of a telephone service with automated attendant system, business calls can be managed in a truly professional style. Besides, your callers can be provided with a superior communication interface. Automated attendant system is integrated with a wide range of excellent call manipulation features, and is therefore preferred by numerous business owners.

Additional Workforce Not Necessary for Answering Calls

By implementing a telephone service with automated attendant system you can meet your business communication requirements by making minimum investment. Moreover, you can avoid the expenses involved in appointing additional reception staff for answering telephone calls. The virtual PBX system answers the calls to your local phone numbers or toll free numbers with appropriate salutation messages. It can be programmed to provide personalized greeting messages for the callers depending on business hours, non business hours, weekdays and holidays.

To route the calls to the exact extension lines, the automated attendant offers the callers with a menu of options such as dial by name, dial by extension, zero out to live operator and more. It can control multiple calls concurrently and execute the call transferring process without sending busy tones to the callers.

Remain in Touch with Your Clients from Remote Locations

The system can roll the calls from your official numbers to your personal telephone numbers, including cell numbers, using the find me follow me call forwarding feature. All unattended calls are transferred to the voice mail system, where the callers can leave voice messages. The system thus ensures that every single call from your clients is managed properly.

To take advantage of exceptional call management functionalities with the automated attendant system integrated in your telephone, it is not necessary to install and maintain any expensive PBX hardware in your site. The required equipments are maintained at the site of the service provider.

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Friday, March 12, 2010

Professional Voicemail Service

A proper telecommunication system can help small business organizations to maintain fine relations with customers. Advanced virtual PBX phone system with professional voicemail service can help such businesses handle incoming business calls in an organized manner.

The hosted PBX phone system is integrated with an array of excellent call management features. These include auto attendant, call conferencing, automatic call distribution (ACD), auto attendant, voicemail, fax to email, find me follow me call forwarding and many more.

Advanced Voicemail to Ensure that You Don’t Miss Any Call

The key advantage of professional voice mail service is that you can communicate with your customers and workforce even from outside the nation, using a single local or toll free telephone number. Using voice mail service, you can avoid even minute chances of missing official calls from your business associates and customers.

When the incoming calls are not attended within a particular number of rings or when all the phone lines are busy, calls are straightaway diverted to the voice mail system, permitting the callers to leave voice messages. The voice messages received can be retrieved from anywhere at a convenient time and answered.

The voice messages received can also be redirected to your email address as audio file attachments. The system even notifies the arrival of new voice messages through text message alerts on your pager or mobile phone. Thus it is ensured that no messages are missed. Additional voice mail boxes can be provided for different departments according to your changing business requirements.

Create a Positive Business Image

With a hosted PBX phone system integrated with professional voice mail service you can generate a positive business image. PBX services can be availed of without purchasing or maintaining expensive equipments at your site. All the required equipments are maintained by the service providers. The PBX services are offered through a hosted server using high bandwidth Internet or telephone connection. As the services are shared among numerous users you can utilize quality services at affordable monthly rates.

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Wednesday, March 03, 2010

Live Answering Phone Service

A live answering phone service is vital for small business organizations to enable timely management of incoming business calls. This advanced phone answering service endows your small business with a flourishing image.

The major advantage of providing live answering phone service with the support of hosted PBX phone system is that clients can access your organization 24 X7. You can provide the callers with all the advanced functions of telephone, fax and voicemail that are found in luxurious phone systems kept by big companies.

A Range of Superior Call Management Features

The important component of the live answering phone service is the auto attendant. It receives all the calls with professional sounding salutation messages and offers the callers a set of options such as dial by name, dial by extension, zero out to live operator and more. Calls are routed to the appropriate department, live operators or voice mail box based on the option selected by the callers.

Calls to the official numbers can be transferred to your alternate extension phone numbers, including cell numbers. Multiple calls can be handled simultaneously without giving busy signals to the callers.

Unattended calls are redirected to your personal voice mail box, wherein the callers can leave voice messages. These voice messages can be checked and replied to, at a convenient time. The system can forward the voice messages to your email account as audio file attachments. It even notifies the arrival of new messages by forwarding text messages to your cell phone or pager. It also handles fax messages efficiently.

Cost-effective Option

All these sophisticated features can be incorporated into your existing local or toll-free numbers and the expenses involved in maintaining additional telephone lines can be thus avoided. Besides, it is not necessary to buy and install costly equipments at your site. The equipments are maintained at the service provider’s site and the PBX services offered through a hosted server through high speed Internet or telephone networks. The services are shared among numerous users, and can therefore be utilized at affordable monthly charges.

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Wednesday, January 27, 2010

Live Virtual Receptionist - Benefits for Your Business

To stay ahead in the competitive business world, incoming calls to your office must be handled efficiently, as missing calls at times can be damaging to your business. A hosted PBX phone system incorporated with live virtual receptionist guarantees numerous benefits for your business organization, since this system takes care of all calls in the most efficient manner.

Enhance Your Business Image

The live virtual receptionist receives all incoming calls with professional sounding greeting messages. This system can be programmed to present personalized greeting messages based on business hours, non business hours, weekdays and holidays. It can give callers information regarding your products and services. Callers are also given a set of options such as dial by name, dial by extension and more. Calls are routed to the appropriate extensions depending on the option selected by the caller.

Calls to your official numbers can be forwarded to your alternate phone numbers including cell numbers. Therefore you can control your business from any remote location using a unique phone number and still create the impression that you are answering from your corporate office.

No More Missed Calls

The live virtual receptionist transfers unanswered calls to the voice mail box of the employees, allowing the callers to leave voice messages. Calls are routed to the voice mail system when all phone lines are busy. This ensures that you’ll never miss important business calls. Multiple calls can be handled at the same time, without providing busy signals for the callers.

With a live virtual receptionist you can reduce the expenses involved in maintaining additional staffs for attending calls. Moreover, it is possible to increase the efficiency of your workforce and accomplish your business goals rather effortlessly.

Beneficial Alternative for Your Business

Live virtual receptionist benefits can be enjoyed without purchasing expensive PBX equipments. All the equipments are preserved at the site of the service provider and the services are offered through a hosted server using high speed Internet or telephone networks. The PBX services are shared among numerous users and are therefore available at reasonable monthly rates.

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Sunday, January 24, 2010

Hosted PBX - Business VoIP Features

A hosted PBX phone system with VoIP features enables you to communicate with your clients and business associates from any remote location using a single telephone number. Besides, you can reduce your telephone expenses considerably.

Advantages of a Hosted PBX VoIP Phone System

The major advantage of a hosted PBX phone system with VoIP features is that there is no need of multiple telephone connections in your office. You can even make long distance calls at local rates. Besides, you can perform voice and data communication together using a unique network and thus reduce the related expenses.

This phone system is integrated with all the features of expensive telephone systems seen in big companies. These include auto attendant, find me follow me call forwarding, caller identity, voice mail, fax, fax to email, call waiting, music on hold and many more.

Stylish Communication System for Your Business Office

To provide your callers with excellent customer support, the auto attendant receives all the calls with recorded salutation messages. It offers the callers a menu of options such as dial by name, dial by extension and more. Calls are routed to the appropriate extension numbers according to the option selected by the caller.

With the help of the find me follow me call forwarding feature, calls to your official numbers can be redirected to your alternate phone numbers including cell phone numbers. When the calls are not answered within a specific number of rings or if all phone lines are busy, they are forwarded to the voicemail system, wherein the callers can leave voice messages. Thereby it is assured that no calls are left unattended. These advanced VoIP PBX features enable you to project a better business image among your clients.

Cost-effective Communication Choice

You can enjoy the hosted PBX – business VoIP features without purchasing and maintaining expensive PBX equipments, since these are kept at the service provider’s site and the PBX services offered through a hosted server using high speed Internet connection or telephone network. The PBX services are shared among several users and therefore they can be utilized at economic monthly charges.

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Sunday, January 03, 2010

Advantages of a Hosted PBX

A hosted PBX phone system is a real blessing for budding business organizations. The major benefit of using this phone system is that businesses can maintain a number of extensions from the existing local or toll-free telephone numbers without making additional investments. Besides, this phone system can handle an increased number of calls in a professional manner.

Manage Your Business from Distant Locations

By implementing a hosted PBX phone system in your business organization you can experience geographical flexibility. You can control your business from any remote location as the calls to the official numbers can be transferred to alternate numbers including cell phone numbers. Besides, you can maintain round the clock contact with your customers and workforce operating at different locations using a single telephone number. When the calls are not answered within a specific number of rings or if all phone lines are busy, callers are redirected to the voice mail system, so they can leave voice messages.

Establish Your Virtual Business Presence in Any Site

You can establish a strong virtual business presence in any preferred location with these phone numbers, which also help to reduce the expenses involved in setting up physical offices in particular regions. When you change your business location, it is not necessary to obtain new telephone connections and separate area codes. You can communicate with your clients using the existing phone and fax numbers. This phone system can expand and grow according to your changing business requirements.

Economic and User-Friendly Communication Alternative

The hosted PBX phone features can be activated within a short span of time. For utilizing the services it is not necessary to purchase and maintain any costly equipment in your office premises. The equipments are maintained at the service provider’s site and the PBX services are offered through a hosted server using high bandwidth Internet connection or dedicated telephone connections. As the PBX services are shared among several users you can utilize the services at affordable monthly charges.

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Wednesday, December 30, 2009

Hosted PBX - Virtual Office Telephone System

Hosted PBX is a virtual office telephone system which facilitates establishing your business presence in any location of your choice without making capital investments for setting up actual offices.

With this unique system you can control your business without being physically present in a particular location using a phone number with the area code of that specific region. The calls to these numbers will be routed to your present location, while giving the callers the impression that you are operating from their own site.

Project a Competent Company Image

Hosted PBX, virtual office phone system imparts a better business image with its superior call management features. These include auto attendant, automatic call distribution system (ACD), find me follow me call forwarding, voice mail, fax, fax to email, caller identity, music on hold and many more.

The auto attendant presents a sophisticated interface to the callers, receiving the calls with professional sounding salutation messages, offering them a menu of options such as dial by name, dial by extension and more. It routes the calls to the appropriate extensions according to the option selected by the caller and manages multiple calls at the same time without sending busy signals.

A Range of Exciting Features

The find me follow me call forwarding feature in the system transfers the calls to your alternate numbers including cell phone numbers. When the calls are not answered within a specific number of rings or when all lines are busy, the calls are routed to the voicemail system. These voicemails can be forwarded to your email account as audio file attachments and message alerts can be sent to your cell phone or pager.

PBX Hardware Not Required in Your Office

The required equipments are maintained at the service provider’s site and the PBX services offered using high speed Internet or telephone networks. As the PBX services are shared among several users they are offered at cost-effective monthly rates.

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Sunday, December 27, 2009

Hosted PBX Auto Attendant

The innovative hosted PBX auto attendant system effectively handles all incoming calls to a business office in a proficient manner, providing a better interface to the callers.

Project the Image of a Flourishing Company

The auto attendant acts as a virtual receptionist answering all the calls with professional sounding greeting messages. It provides the callers with a set of options such as dial by name, dial by extension, zero out to live operator and so on. The system can manage multiple calls at the same time. The call routing process is carried out without giving busy signals to the callers. The professionalism of the system will give the impression that your company is a flourishing one.

Superior Call Forwarding Options

Hosted PBX auto attendant comes with exciting features such as call conferencing, call waiting, find me follow me call forwarding, voicemail, fax, fax to email and more. With the find me follow me call forwarding feature, all incoming calls can be forwarded to the set of alternate phone numbers provided by the employees including their cell numbers. When the calls are not answered within a specific number of rings or when all the lines are busy, the calls are routed to the voicemail system. The voicemails can also be forwarded to your email account as audio file attachments.

Affordable and Reliable Communication Choice

In order to utilize hosted PBX auto attendant services, you need not install and maintain costly PBX equipment at your site since these are kept at the site of the service provider. The PBX services are offered through a hosted server with the help of high bandwidth Internet connection or telephone network. As the PBX services are shared among a number of users, these services are available at affordable monthly charges.

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Tuesday, December 22, 2009

Features of Virtual PBX Service

The features of virtual PBX service are similar to those incorporated in expensive phone systems used by big companies. These sophisticated call handling features include:

• Auto attendant
• Find me follow me call forwarding
• Caller identity
• Voice mail
• Voice to email
• Fax
• Fax to email
• Music on hold

Reduce Your Telecom Expenses

All call management functions can be integrated into your existing local or toll free phone numbers. Thus you can reduce the expenses involved in maintaining fresh telephone lines. The auto attendant feature functions as a live receptionist and can be customized to play personalized greeting messages depending on the time and day, including business hours, after business hours, weekdays and holidays. It provides a set of options such as dial by name, dial by extension, zero out to live representative and more for the callers and routes the calls to the right extensions. It manages multiple calls at the same time without giving busy signals to the callers.

Maintain Constant Contact with Your Employees and Customers

The find me follow call forwarding feature redirects incoming calls to a set of alternate phone numbers including cell phone numbers. Unanswered calls are sent to the voicemail system. Calls are also routed to the voicemail system when all the phone lines are busy.

Voice to email facility allows transferring voice messages to the email accounts of employees as audio file attachments. The system also notifies the arrival of new voice messages by sending text messages to your cell number or pager.

Excellent Communication Choice for Your Business Firm

Virtual PBX is a wonderful communication option for any small and medium sized business. The services are offered through a hosted server using high bandwidth Internet connection or telephone networks. As the PBX services are shared among a number of users, the services are made available at affordable monthly rates.

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Friday, December 18, 2009

VoIP PBX Enabled Phone Systems

By using VoIP PBX enabled phone systems, businesses can maintain an excellent telecommunication system without making heavy investments. With the help of this advanced phone system you can offer your customers all the functionalities of a standard telephone system owned by Fortune 500 companies.

Incorporated with a Range of Call Management Features

The VoIP enabled PBX phone system is incorporated with advanced features such as auto attendant, call transferring, call screening, find me follow me call forwarding, caller ID, music on hold, voice mail, and fax to email. The auto attendant included in the system receives all the calls with professionally created salutation messages. It offers the callers a list of options including dial-by-name, dial-by-extension, and group dialing among others. Based on the options chosen by the caller, it routes the calls to the right numbers.

Helps to Operate Your Business from Any Geographic Location

With the help of find me follow me call forwarding, calls can be transferred to the series of alternate numbers of the employees including their cell phone numbers. By this it is possible to manage your business from any location and the callers will assume that you are answering from your office. The system transfers the unanswered calls to the voice mail box of the corresponding employees where the callers can leave voice messages. This further eliminates the chances of missing calls from your potential customers. Moreover, by using VoIP PBX phone system it is possible to contact your employees operating at different locations by using a single phone number.

Establish a Professional Image for Your Organization

Implementation of VoIP PBX system provides a more competent and professional image for your organization. To benefit from the ultra-modern functionalities of the VoIP PBX systems, it is not necessary to purchase and mount expensive equipments at your business place. The equipments are maintained at the site of the service provider and PBX services are offered through a hosted server with the help of high speed Internet connection or telephone network. The PBX services are shared among several users and therefore you can utilize the services at affordable monthly charges. As the equipments are maintained at the site of the service provider, you can concentrate on your business without worrying about the necessary maintenance services and upgrades.

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Monday, December 14, 2009

VoIP PBX Telephone System

Voice over internet protocol (VoIP) is an internet based voice communication system. This is also known as digital phone service or broadband phone service. PBX is a high-quality telephone system excellent for quick and effective communication. Therefore a reliable VoIP PBX telephone system can contribute greatly towards enhancing your business image.

PBX Full-featured Telephone Systems

Private branch exchange or PBX is a full-featured phone system with several advanced options. PBX telephone includes an auto-attendant system to receive multiple calls simultaneously. The callers are welcomed with recorded greetings. They are provided with a menu of various options including dial by name and dial by extension. If a call is left unattended, the caller will be provided with a voicemail option which enables him/her to leave his message in the voicemail box. Unattended calls can also be directed to your cell phones or any other extension phone.

Along with these advanced technologies, the PBX telephone system provides a number of other options such as dial-by-name, caller ID, call transfer, music on hold, voice mail, fax service, call screening, delivery of e-mail messages and much more.

Benefits of VoIP service

VoIP phone service is quite different from traditional phone services. The service enables multimedia conferencing. The main advantage of this system is that it can save up to 90% of your telephone bill while your telephone gets access to the innumerable options of PBX systems. The VoIP system doesn’t require any expensive gadgets to be installed in your premises. You just need a high speed internet connection to start using VoIP telephone service.

Many of the business institutions find the VoIP PBX system highly beneficial. There are several specialized companies providing VoIP PBX telephone system. The quality of this system depends on the provider of the systems.

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Wednesday, December 09, 2009

VoIP PBX Phone System - Easy to Install and Configure

VoIP PBX phone systems are easy to install and configure compared to conventional PBX telephone systems. By implementing this telecommunication system in your small business office, a considerable reduction in telephone expenses can be experienced.

Easy-to-use Telecommunication System

The VoIP compatible PBX phone system functions as software on a computer and can control the processing power, Window’s features and the user interface. This advanced phone system can be installed by any person with extensive knowledge about networking and computers. It is indeed a real improvement over the conventional phone system which requires the services of trained professionals for the installation. Besides, the web-based interface of VoIP PBX enables easy operation and can be adjusted according to specific requirements.

Excellent Communication Option for Your Business Organization

The advanced features integrated in VoIP PBX system includes auto attendant, call transferring, caller ID, call conferencing, find me follow me call forwarding, voice mail, fax, fax to email and many more. The auto attendant receives all the calls with professionally recorded welcome messages. It efficiently routes the calls to the concerned departments or employees. The system also helps to handle multiple calls at the same time without sending busy signals to the callers.

Through state-of-the-art PBX system it is also possible to forward the calls to the other phone numbers, including cell numbers of the employees. This facility completely eliminates the chances of missing important business calls. Besides, unanswered calls are automatically routed to the voicemail box of the particular employee, where the callers can leave voice messages. It is possible to control your business from any location and still give callers the impression that you are operating from your office. The system also enables to maintain contact with your employees operating at different locations through a single telephone number.

Enjoy PBX Services without Equipment Hassles

In order to set up a VoIP PBX phone system, it is not required to purchase and preserve expensive onsite PBX equipments. As a result you are able to achieve a considerable reduction in your business expenditures. The equipments are maintained at the site of the service provider. The PBX services are offered through a hosted server with the help of high speed Internet connection or telephone network. As the PBX services are shared among a number of users, the services are made available at affordable monthly charges.

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Wednesday, December 02, 2009

Benefits of Virtual PBX Phone System

Now small business organizations can enjoy all the benefits of a virtual PBX phone system, without making capital investments. By implementing the system you can manage incoming calls in a professional manner.

Virtual PBX
phone system is incorporated with an array of sophisticated features such as auto attendant, find me follow me call forwarding, call conferencing, call waiting, voicemail, fax, and fax to email. The major benefits include:

• Saves operating costs: since you needn’t maintain expensive PBX equipments in your premises.
• Offers geographical flexibility: your workforce can operate from any location.
• Can create a local presence: using virtual phone numbers, business presence can be established in any locality.
• Scalability: multiple extensions can be maintained.
• Credibility: can provide an image of a professional company.

Offers Quality Customer Support

The auto attendant in the system receives incoming calls with professional sounding greeting messages. It offers a menu of options to the callers such as dial by name, dial by extension and more. Routing of calls to the appropriate extensions is carried out according to the option selected by the callers. The system can manage multiple calls at the same time without sending busy signals to the callers.

The find me follow me call forwarding feature forwards incoming calls to your alternate numbers including cell phone numbers. Therefore you can manage your business from any location. If the calls are not answered within a specific number of rings or if all the lines are busy, they are routed to the voicemail system, wherein the callers can leave voice messages. This facility enables you to remain in touch with your customers round the clock.

Cost-effective Communication Choice

The PBX services are offered through a hosted server with the support of high bandwidth Internet connection or dedicated telephone network. As the PBX services are shared among several users, they are offered at affordable monthly rates.

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Sunday, November 15, 2009

Virtual PBX - Automated Call Handling and Routing Options

By implementing a virtual PBX phone system incorporated with automated call handling and routing options it is possible to control your business from any geographic location by making minimum investment. It also offers a corporate image for the organization among your business clients.

Offer Your Callers an Array of Options

Virtual PBX phone system is an excellent communication choice for small business organizations. In order to provide the callers with the right interface, virtual PBX system is integrated with all the features of costly business phone systems maintained by multinational companies. It includes auto attendant, find me follow me call forwarding, voicemail, call conferencing, fax, fax to email, caller ID, music on hold and so on. Moreover, all these features along with a number of extensions can be configured in your existing local or toll free phone numbers.

Integrated with State-of-the-art Call Handling and Routing Features

The auto attendant included in the system accepts all the calls with professional sounding greeting messages. It offers a set of options such as dial by name, dial by extension and more to the callers. Depending on the choice made by the callers, the calls are routed to the appropriate departments or employees. It receives multiple calls at the same time and the whole process of call routing is carried out without giving busy signals to the callers.

By using the find me follow me call forwarding feature the incoming calls to your official numbers can be forwarded to the alternate set of numbers including cell phone numbers. Therefore, the business can be managed from any location and still give the callers the impression that you are responding from your corporate office. If the calls are not answered within a specific number of rings or when all the lines are busy, the system routes the calls to the voicemail boxes of the employees, wherein the callers can leave voice messages. This further eliminates any chance of missing important calls. Besides, by using a single phone number you can keep in touch with your workforce located in different places.

An Affordable Telecommunication Option

For utilizing the features of virtual PBX phone system, it is not required to mount and preserve high-priced equipments in your office. The equipments are maintained at the service provider’s site. The PBX services are offered through a hosted server with the support of high speed Internet or telephone networks. The services are shared among several users and therefore you can utilize the PBX services at affordable monthly charges.

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Sunday, November 08, 2009

Hosted PBX - Virtually Communicate Anywhere

By implementing a hosted PBX phone system with flexible features, you can virtually communicate with your potential customers from anywhere at any convenient time. In order to manage your business calls in a proficient manner, hosted PBX systems are incorporated with all the highly sophisticated features of expensive premise based PBX phone systems. These features include auto attendant, caller ID, call conferencing, find me follow me call forwarding, voice mail, fax, fax to email, music on hold and many more. All these features of the hosted PBX system can be integrated with your existing local or toll free number. A hosted PBX system will help you meet your business communication requirements by making minimum investment.

Excellent Communication System with Advanced Call Routing Features

The auto attendant included in the system answers the calls with professional sounding greeting messages and offers the callers a set of choices such as dial-by-name, dial-by-extension and more. Based on the option chosen by the caller, the calls are transferred to the right persons or departments.

Routing of calls to the alternate set of numbers provided by the employees can be accomplished with the find me follow me call forwarding feature. This feature enables to transfer the calls even to the cell phone numbers of the employees. Unanswered calls are redirected to the voice mail box of the employees, where the callers can leave voice messages. Thus the chances of missing important business calls can be avoided. This advanced phone system also has the facility to transfer the voice messages to the email addresses of employees.

A Cost-effective Telecommunication Alternative

For utilizing the hosted PBX service, you are not required to mount and maintain costly PBX equipments in your office. The equipments required are maintained at the site of the service provider. The PBX phone services are offered through a hosted server using high speed Internet connection or dedicated telephone networks. The PBX services are shared among a number of users and therefore the services can be availed of at affordable monthly charges.

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Wednesday, September 23, 2009

Benefits of Business VoIP Phone Service

Proper communication system has an important role to play in the success of every business enterprise. VoIP phone service provides innumerable benefits along with multiple options for effective business communication. VoIP (voice over internet protocol) is a high speed internet based telephone service. This is entirely different from traditional telephone services based on copper wire cables. Therefore the VoIP service is also known as broadband phone service or digital phone service.

Business VoIP with Multi-beneficial PBX Systems

The VoIP service provides easier and systematic installation of beneficial PBX telephone systems, therefore this system is popularly known as VoIP or IP PBX telephone systems. PBX (Private Branch Exchange) system is a business based communication system that incorporates several useful facilities, improving both internal and external communication of small and medium sized business enterprises. The PBX system comprises options such as voice to e-mail, delivery of e-mail messages, caller ID, call screening, music on hold, fax service, call block, call forwarding, dial by extension and more. Besides all these benefits, the VoIP phone service helps saving up to 90% of your monthly phone bill.

VoIP Service Increases Business Productivity

As the VoIP phone service comes with many PBX facilities such as auto attendant and voicemail, it increases the business productivity. The auto attendant facility renders great help in managing all the incoming calls. This facilitates receiving multiple calls simultaneously. The callers are welcomed with recorded greetings. If a call is left unattended, the caller will be provided with a voicemail option by which he can leave messages in the voicemail box. Furthermore, the option of virtual receptionist helps attending calls from the premises of the service provider. Thus your calls are answered even during off-hours and weekends without keeping live receptionists at your office. Therefore the use of business VoIP phone service saves your money and increases the productivity of your business.

Most of the business owners are now consciously adopting business VoIP phone service for better business output. Several service providers offer systematic and affordable VoIP service together with PBX systems.

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Monday, September 21, 2009

Affordable VOIP Phone Service

An effective communication system is essential for the success of every venture. The advent of advanced technologies has made VoIP phone service affordable even to small business organizations and home offices. VoIP (Voice over Internet Protocol) is an internet based telephone service and also known as broadband phone service or digital phone service. The major advantage of having voice over IP phone service is that it can give your business enterprise a professional image while saving up 90% of your monthly phone bill.

Cost-effective Solution for Digital Communication

It is high time people changed the traditional expensive telephone systems and services. VoIP telephone service provides several facilities and advantages for small and medium business enterprises. This service is entirely different from traditional telephone services. In the VoIP phones, calls are systematically transferred over high speed internet connection so that you get better sound quality. VoIP now offers a lot of other benefits including the PBX systems. Therefore the digital telephone service is a perfect solution for cost-effective business communication.

PBX Systems - Boost Your Professional Image

PBX (Private Branch Exchange) system is a business based telephone system incorporating multiple beneficial options to boost the image of small and medium sized enterprises and make them look like highly professional business ventures. This system comprises an auto attendant facility to receive multiple calls simultaneously with recorded greetings. The callers are provided with dial by directory and dial by name services therefore the calls are successfully routed to the right extensions. If a call is left unattended, the caller will be provided with a voicemail option and this enables him to leave message into the voicemail box. The PBX system facilitates several other beneficial options such as voice to e-mail, delivery of e-mail messages, fax service, call screening, music on hold, caller ID and more. Therefore PBX systems improve both internal and external communication of your organization.

VoIP is known as a low cost telephone service which traditional telephone services can never compete with. There are several companies offer reliable and affordable VoIP phone services for small and medium business enterprises.

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Thursday, September 17, 2009

IP PBX Business Phone System

Installation of IP PBX business phone system in small business enterprises with multiple departments and extensions will facilitate communication. This phone system that functions with the support of the internet can be connected to any of the extension phone lines, irrespective of location. Since the entire communication is handled by the dedicated connections of the PBX phone system, you need not install or maintain extra hardware in your premises as in the case of conventional phone systems.

Unifying Communications within the Workplace

With an IP PBX business phone system in your workplace, you can communicate effectively with your associates, customers and employees as if you were in the office. There are lots of advanced features integrated in this system which may include voice mail, fax mail, find me follow me call forwarding, auto attendant and much more that will let the caller convey his message to the user even when he is busy or unavailable. The calls can be connected to the user’s extension phone lines with the help of web interface.

IP PBX Phone Systems with Reduced Calling Plans

IP phone systems for your small business enterprise will be beneficial for you to save on costs and establish effective telecommunication. If you are an international traveler, you can simply reduce the international calling charges with an IP PBX business phone system. For the callers, the companies can make available toll free numbers or local numbers offered by certain PBX phone service providers that will help them to make international calls at local rates.

Partner with Professional Service Providers

When you decide to purchase a telephone system for your office, consider the one that best meets your needs. There are many telecommunication companies offering business phone systems at reduced costs and meets the demands of the customers. An IP PBX business phone system will be of great help for small and medium-sized business enterprises to enhance your business productivity and to improve customer traffic.

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Monday, September 14, 2009

Virtual PBX - Call Answering Features

Virtual PBX phone systems integrated with superior call answering features enable you to present an image of a large corporation among your business clients.

For every business organization an excellent telecommunication system is essential to achieve the set goals. By implementing a virtual PBX phone system integrated with fully automated call answering and routing features it is possible to control your business from any location of your preference. This advanced phone system is provided with innovative features such as auto attendant, call transferring, find me follow me call forwarding, caller ID, voicemail, fax, fax to email, call screening, music on hold and many more.

Smart Choice for Your Business Firm


The auto attendant integrated in the system answers the calls with professionally sounding greeting messages. These messages can be customized for business and non-business hours. Options such as dial by name, dial by extension and call forwarding are provided for efficient routing of the calls. This system can even be programmed to provide the callers with sufficient details about your business, products and services. With the help of the call forwarding facility, incoming calls can be directed to the other numbers provided by the employees including their cell phone numbers. Therefore the chances of missing important business calls can be further reduced.

If the call remains unanswered, the callers are directed to the voicemail box of the employee where they can leave their messages. By using hosted PBX phone system multiple calls can be answered at the same time and transferring of calls carried out without giving busy signals to the caller. All these facilities give the callers the impression that they are dealing with a highly professional company.

Implement Affordable PBX Service in Your Business Firm

In order to utilize the PBX phone services, it is not required to purchase or mount expensive PBX equipment on your office. The required equipment is maintained at the service provider’s site. The PBX services are offered through a hosted server with the support of high speed Internet or telephone network. Since these services are shared among several users, small businesses can avail of premium services at an affordable monthly rate.

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Tuesday, September 08, 2009

Virtual PBX – Advanced Business Phone Systems

By implementing virtual PBX - advanced business phone systems, you can maintain an efficient communication system for your small business organization. Flawless communication is one of the priorities in business development, since it creates an excellent impression regarding your business functioning.

Avail of PBX Services without Mounting Costly Equipments at Your Site

Virtual PBX
, also known as hosted PBX system, is provided with all the sophisticated features of superior voicemail and telephone systems. The remarkable thing is that you need not procure or maintain expensive PBX equipment in your office when implementing a virtual PBX system. All the equipment is maintained at the site of the service provider.

The PBX services are offered to you through a hosted server and are shared among a number of users. Consequently you are able to utilize the PBX phone services at affordable monthly charges.

PBX Phone System Incorporated with User-friendly Options

The VoIP compatible virtual PBX phone system comes with advanced features such as call screening, caller ID, dial by name, dial by extension, voice mail , fax , fax to email, voice to email, find me follow me call forwarding and more. The auto attendant provided in the system is capable of attending the calls with proficiently recorded salutation messages. In addition, this advanced telephone system can handle multiple calls at the same time without sending line busy signals. The system is also integrated with call routing facility, which enables to transfer the calls to the other numbers provided, including the cell phone numbers of the employees. Unattended calls are automatically transferred to your voicemail box and these messages are later mailed to your email address. Therefore, the chances of missing important business calls can be further reduced.

Enhance Your Business Image

Virtual PBX facilitates communication with your employees working in different locations using a single phone number. As it requires no extra staff for answering the calls, you are able to reduce your business expenses further. By setting up this advanced business phone system, your small business organization will appear more professional among your clients.

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Thursday, September 03, 2009

Virtual PBX – Portray A Big Image

By maintaining an efficient telecommunication system such as the virtual PBX, you can portray a big image of your small business enterprise. The array of automated and advanced call managing facilities that come along with this phone system dramatically enhances business functioning.

Feature-rich PBX System for Increased Efficiency

A virtual PBX system is integrated with highly sophisticated features which assist in efficient call handling. These features include auto attendant, find me follow me call forwarding, caller identity, voice mail, fax, fax to email, call transferring and more. The auto attendant in the system answers the calls with recorded greeting messages.

With the find me follow me call forwarding feature it is possible to route the calls to the various phone numbers provided by the employees. Through this feature calls can be transferred even to cell phone numbers provided. This will reduce any chance of missing important business calls. Unattended calls can be redirected to the voicemail box of the employees so that the messages can be opened later.

A virtual PBX phone system is also integrated with the facility to transfer voicemail messages to the email addresses of the employees. With all these features it is possible to operate your business from practically anywhere, any time regardless of your location.

Cost-effective Communication System

In order to implement the VoIP compatible virtual PBX system in your business firm, you need not procure, install or maintain any costly PBX equipment in your premises. The equipments are maintained at the site of the service provider who offers the PBX phone services through a hosted server with the support of Internet or telephone networks. The PBX services are shared among a number of users and therefore all the services can be availed of at economic monthly rates. In addition, as the system is maintained at the site of the service provider, timely maintenance services and upgrades are carried out. So you are able to enjoy the advanced features as well as concentrate more on your business without bothering about technical complexities and related expenses.

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Friday, August 28, 2009

Virtual PBX Phone Systems - Auto Attendant

The auto attendant feature in Virtual PBX phone systems eliminates the need for a telephone operator or receptionist in your office. Integrated with various advanced calling features, the automated attendant can efficiently handle your business communication needs. The automatic call answering system is beneficial for small businesses and start-up businesses in building up a flourishing business image.

Auto attendant is one of the most significant features of a virtual PBX phone system. All processes, from call attending to call routing, are managed effectively by the auto attendant. Call handling with features such as custom menus, dial by name, dial by extension, caller ID, call screening, call transfer, call waiting, call forwarding, music on hold and much more are available with auto attendant.

When your callers make calls to your main business number, the virtual receptionist receives the calls with professional business greetings and provides various routing options. You can create custom call scripts and schedule professional business greetings to be played during business hours or after hours. Callers can choose from dial by name and dial by extension menu options.

The virtual attendant provides a full array of communication features that provide a unified image to your business. Find me follow me call forwarding facility in auto attendant diverts your busy calls to various extensions including your residence phone or cell phone, so that you will never miss any important client call. When callers are placed on hold, a custom audio file is played. With call screening feature, you can either accept the call or send it directly to voicemail.

The auto attendant can effectively handle multiple calls coming to your office. You can manage your calls and messages effortlessly, regardless of your location. Through easy to use web application, you can configure all auto attendant features.

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Sunday, August 23, 2009

Telephone PBX - Automated Call Routing

For maintaining effective communication with your customers and employees working outside your main office, implementing highly sophisticated PBX telephone system incorporated with automated call routing feature would be an ideal option.

Efficient Call Routing System

PBX telephone has an efficient call routing system which directs the calls to the right person. This is very important in a business environment since delays in communication can be avoided. Through the implementation of PBX system which is integrated with advanced automated call routing facility you can handle all incoming and outgoing calls from any preferred location in an organized manner.

All the PBX functions are provided through high bandwidth Internet connection or a dedicated telephone network. The PBX system is provided with exceptional features such as auto attendant, find-me follow-me call forwarding, fax and fax to email facility, voicemail and many more. The Automatic Call Distribution (ACD) system provided in the system enables to route the incoming calls to your official numbers. The ACD system is also integrated with features such as over flow call routing, intelligent call queues, and skill based routing.

Enjoy the Benefits of a Hosted PBX System

For implementing a PBX system it is not necessary to purchase or maintain costly PBX equipments in your premises. All the equipments are maintained at the site of the service provider and the functions are provided through a hosted server. Moreover, the services can be availed by paying reasonable monthly charges. Timely upgrades and maintenance services are carried out by the service providers so that you benefit from all the features of the system without bothering about the technical part.

The major advantage of using a PBX telephone system is that it is possible to operate your business from anywhere. Relocating your business without changing the existing official phone numbers is also possible. Moreover, by implementing PBX phone systems in your business firm, you can project your business as a flourishing one. A hosted PBX system helps you to achieve your business goals.

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Wednesday, August 19, 2009

Telephone PBX Phone Systems

An efficient telecommunication system is very important for your small business organization to efficiently handle your business calls when you are busy or away from your office. By implementing a well-organized telephone system – such as PBX phone systems – you can manage your business calls from any preferred location in a more professional style.

An Economic Choice for Your Business Organization

A PBX phone system is integrated with a number of sophisticated features. The PBX functions are offered through a dedicated telephone network or Internet connection. The services are made available to you through a hosted server. As all the equipments are maintained at the site of the service provider, it is not necessary for you to procure or maintain expensive PBX equipments at your office. Moreover, as the services are shared among a number of users you can avail of these premium services by paying minimum monthly charges.

Benefit from Excellent Call Management Features

By implementing PBX telephone systems, small and medium business establishments can create a flourishing image among their clients. In order to fulfill your business communication requirements, excellent call management features are integrated in the system. The VoIP compatible PBX system is designed with facilities including auto attendant, dial-by-name, dial-by-extension, call transfer facility through find-me follow-me call forwarding, voice mail, fax, fax to email, caller identity facility and many other features.

In addition, with this advanced telephone system it is possible to handle multiple calls at the same time without sending busy signals to the callers. Efficient and speedy call routing integrated in the system enables transferring the calls to the personal numbers of the employees including their cell phone numbers. The facility to route unattended calls to the voicemail system minimizes the chances of missing important business calls.

By implementing this phone system in your small business organization you can eliminate the hassles involved in maintaining multiple telephone lines. Besides, you need not maintain additional staff for answering calls and thus reduce your business expenses considerably.

Implementing a PBX telephone system in your small business organization enables you to achieve your long cherished business goals more easily.

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Sunday, August 16, 2009

Hosted PBX – Transfer Current Phone Numbers Seamlessly

Hosted PBX helps you to transfer your current phone numbers seamlessly. This ensures a wide array of advanced communication features to small businesses. Hosted PBX services can be connected to both local phone numbers and toll-free numbers. With hosted phone numbers, a business owner can set up a virtual office or branch in a particular area. It helps the business to become more efficient and competitive in a professional manner.

All the hosted PBX features are provided through advanced VOIP technology. The host of advantages available include: automated attendant, call forwarding, call transfer, call screening, call waiting, call screening, direct inward dialing and many more. Your current phone numbers can be integrated with advanced features such as voice mail and fax to mail services.

The main advantage of communication through hosted service is that your business will be connected with your clients and associates from any location. Multiple business calls can be efficiently handled through a hosted PBX. When your callers dial the main phone number, they will be welcomed with professional business greetings. Business calls can be forwarded to various extensions - home, office or cell phone. If you are in a busy meeting, your calls can be forwarded to voice mail. All voice messages can be sent to your mail and you can check them later.

Your callers can benefit from reduced call rates when making calls to your business. There is no need to purchase or install any new hardware or make huge investments for availing of hosted PBX services. As the entire equipment is installed in the premises of the hosted PBX provider, any technical problem can be resolved quickly and easily.

The hosted PBX features provided with current phone numbers will vary with the various service plans offered. You can choose the right service plan that suits your specific business requirements.

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Friday, August 07, 2009

Business Ready PBX Phone Systems

The success of any business depends a great deal on successful communication with customers and business associates. Having an effective telecommunication system in your business establishment is therefore absolutely necessary if you wish to create a professional image. Business ready PBX phone systems are the best options to establish constant connection with your customers, employees and partners.

Involves No Purchase or Installation of PBX Equipments

In order to set up this feature-rich business phone system it is not necessary to purchase or maintain any expensive PBX equipment in your premises. All the equipments are maintained at the site of the service provider and the services are offered through a hosted server. As the services are shared among a number of users, you can enjoy all the benefits of the PBX phone service at reasonable monthly charges.

Efficient Call Management System

The VoIP compatible phone system is provided with all the advanced features of customary PBX systems. The important utilities integrated in the system include auto attendant, call transferring, caller ID, voicemail, fax, fax to email, find me follow me call forwarding, web administration, music on hold and many more. The find me follow me call forwarding facility enables transferring the calls to other phone numbers including cell phone numbers provided by the employees. The system is also provided with the facility to route unattended calls to your voicemail, this further eliminates the chances of missing important business calls. Another advantage of this sophisticated phone system is that it is possible to manage several calls at the same time without sending busy signals to the callers. In addition, by implementing such a phone system it is possible for you to operate your business from any location and create the impression that you are answering from your office.

Feature-rich, yet Cost-efficient Alternative

The PBX phone system facilitates easily relocation of your business to a new place without changing your existing business phone number. With the help of the variety of features integrated in the PBX system, you can remain in touch with your clients and employees all the time. The implementation of PBX phone systems also substantially reduces the cost of maintaining multiple telephone lines and additional staffs for answering your business calls.

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Tuesday, July 28, 2009

Where's the beef?

Coined in the classic 1984 Wendy's commercial, "where's the beef?" became the mantra of society. The public demanded to receive what they paid for and only pay for what they wanted. The cry has not soon faded away. We still search for the best price on the best product.

I am confident that you will find AccessDirect to be the best product for the best price. The only question is, which product do you want and need to enhance your growing business? I love to try new things. Whenever I go to a restaurant, whether I've frequented it or it's my first time, I challenge the server to suggest a new dish. The only problem with that is they are not me, therefore they don't know what I want. They can only make a suggestion based upon their own biased opinion. With our compare plans, you can 'sample' different packages and judge for yourself the perfect flavor for your company.

Go ahead and shop around. Demand all the beef with little dough. It's what Clara Peller would do.

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Monday, July 27, 2009

The next one name sensation

When I say professional recording artist, what is the first thing that comes to mind? You probably thought about a singer like Rhianna or Beyonce. However, to me it means something different. I like to tell my friends I am a professional recording artist because I do a lot of the professional recordings here at AccessDirect. We offer several voice options as well as instructions if you wish to record yourself.

I have noticed that recording a greeting for the first time seems to be the most difficult part of using our service. Lucky for you, that is where I come in. But if you still would like to record it yourself, here are a few helpful hints to make sure your greeting sounds like a professionally recorded greeting.

• Plan out exactly what you want the greeting to say, write it down or type it up so you know you have it perfect.
• Read your greeting out loud a few times before you record it to make sure it flows off of your tongue with no snags
• When you record it use a towel (a washcloth works the best) to help filter out background sounds
• Make sure you listen to your recording to make sure you like the way it sounds. If you don’t like it, keep recording it until you do or have one of our professional recording artists record it for you.
• Lastly and most important, make sure you save your greeting.

Your greeting is the most influential part of your entire programming. It is the first impression your customers receive about your company; make it count.

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Sunday, July 26, 2009

Telephone PBX System

For achieving utmost positive results from your business organization, it is essential to maintain an effective communication system. By implementing PBX telephone systems you can meet your business communication needs in a more proficient manner. Moreover, by installing such a communication system you can create a corporate image for your small business establishment.

Exceptional Telephone System for Your Business Organization

As a result of the tremendous progress in technology, PBX telephone systems are now affordable for all kinds of business organizations. The VoIP compatible telephone system is integrated with all the advanced features of a standard PBX system. The important functions incorporated in the system include auto attendant, call transferring facility, caller ID, voicemail, fax, fax to email, find me follow me call forwarding, web administration, music on hold and many more. The find me follow me call forwarding facility enables to transfer the calls to other phone numbers including cell phone numbers provided by the employees. Through this communication system it is possible to manage several calls at the same time without sending busy signals. Moreover, by implementing such a system you can operate your business efficiently from any location. Chances of missing important business calls can be reduced.

A reliable telephone PBX system facilitates constant contact with your employees and clients round the clock. Another advantage is that it is possible to reduce the expenses involved in implementing multiple telephone lines. By installing such a telephone system you can avoid appointing salaried staff for answering calls.

Cost-effective Telecommunication System

At present, implementing a PBX telephone system for your business establishment is quite easy. In order to utilize the sophisticated PBX features it is not necessary for you to purchase or mount PBX equipments at your site. All the PBX equipments are maintained by the service providers at their site and the telephone services are offered through a hosted server. The services are shared by a number of clients and therefore it is possible for you to enjoy the services by paying minimum monthly subscription charges. Moreover, the service provider will take care of timely upgrades of software and maintenance services as well.

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Friday, July 24, 2009

The Man of Many Hats

I wear a few hats here at AccessDirect. I handle two different areas of responsibility during each workday. I'm the technical support on escalation, answering questions about the esoteric bits of programming as well as unraveling complex issues and change requests on our more labyrinthian programs. When a prospective customer wants four levels of menus on their hosted/virtual PBX, with different extensions for escalation at each level, it tends to fall in my lap to program. I also handle the billing for AccessDirect, handling all of our monthly invoices and answering customer questions and addressing their concerns. It's this kind of versatility that gives AccessDirect its strength.

To put it simply, those other hosted/virtual PBX companies aren't going to do what we at AccessDirect do because they can't do what we do. No one else has the knowledge and the expertise to handle the type of programming we fire out on a daily basis. When you call one of those other companies, you're getting someone on the front line with a script and pre-programmed responses, and when you ask them to step outside of their prepared replies, they're going to stumble and you're going to go away unhappy and still searching.

When you call AccessDirect, you're getting an expert. Our customer service people have done programming. Our programmers have handled accounting. Our billing department has taken sales. Our sales staff has worked in customer service. No matter who you get at AccessDirect, you're going to get your question answered, and you can rest assured that you've got the best in the business helping you out.

That expertise lets us give you, the customer, the best possible virtual phone system money can buy. With those other companies, you're getting a number and a couple of extensions, and good luck if you want them to do anything different -- you'll have to figure that out yourself. With AccessDirect, though, you're getting the experts at your side, and we can set your virtual phone system up exactly how you want it.

Do you want to take every call live before they get your list of extensions? We can do that.

Do you want to have a mix of one-digit extensions, two-digit extensions, all the way up to eight-digit extensions? We can do that.

Do you want to set your calls to be transferred to the office during business hours and your cell phone after hours, all without you having to press a button or set it each day? We can do that.

Do you want to have ten different departments all ring to one number, but notify you as to which button the caller hit? We can do that.

No question is too big or too small -- just give one of us a call or send an email. No matter what you need, you'll get the answer you're looking for here.

Just let me get the right hat.

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Monday, July 20, 2009

PBX Phone System - Virtual Auto Attendant

A PBX phone system with powerful virtual auto attendant feature can efficiently handle all incoming calls in a business organization. Virtual auto attendant provides a number of benefits for all types of businesses. The hosted PBX offers all the basic features of a standard PBX system as well as many advanced phone features through sophisticated VoIP technology.

The most innovative feature of a hosted PBX system is virtual auto attendant. The auto attendant efficiently handles and routes incoming calls just like a live receptionist. It is a powerful feature providing a variety of menu options – dial by name, dial by extension, multiple extensions and many more. It can answer incoming calls, welcome callers with professionally created messages, and route them to the right person or department. It also provides voice mail message service.

A hosted PBX system integrated with auto attendant has many user-friendly features. The virtual auto attendant offers a list of menu options to callers with voice prompts. When a caller selects an option, the auto attendant routes the call to the specified extension or mailbox within the organization. You can create custom voice prompts that suit your business requirements. Different custom greetings can also be programmed to be played during business hours and after business hours.

The virtual PBX system is also integrated with features such as caller ID, call screening, music on hold, call transfer, do not disturb mode and advanced features such as fax service capabilities, voice mail, cell phone message notify, e-mail message delivery, and many more. Using web-based call management facility, you can easily customize various phone features. You can also view your call records, and customize various call feature settings.

Hosted PBX phone system can be implemented with minimal investment. As it is a hosted solution, there is no expensive PBX equipment to purchase and maintain. Many hosted service providers offer customized PBX phone services in a cost-effective manner. Choose a scalable PBX phone system with reliable virtual auto attendant feature that is affordable for you.

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Friday, July 17, 2009

Technology's hold on man

If you have been following my blog you already know my favorite feature is the fax to email and you also know that our system works with Smartphones such as the Blackberry, the iPhone, and the Palm Pre. But did you know that our system has a bunch of fancy features that work will all phones and other features that work will all cell phones?

I know you have been out somewhere and seen the gaggle of teenage girls texting on their cell phones. That sight is proof that cell phones are for more than just having a verbal conversation with someone. You too can feel like part of the “in crowd” by getting text messages to your cell phone when you get a new voicemail. You never need to be out of communication with your hosted pbx.

Another feature that we offer, and it works with any phone, copper land line or cell, is the voice call back also known as voice notification. The way this works is when someone calls and leaves you a message, the system will call you on the specified number and give you a chance to listen to your message. Now whether you have a fancy smart phone that you can check your email on or not, you can still be notified of your new messages and you don’t need to always be within range of a computer.

Just another example of technology loosening the ties between man and his computer

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Thursday, July 16, 2009

Hosted PBX Phone System Solutions

A hosted PBX phone system greatly helps business people to focus more on their core business matters instead of spending valuable time attending phone calls. It is ideal for small and medium sized business enterprises as it functions as an ideal customer support solution.

Simplify Your Business Communications

You can have all the features of a standard phone system with advanced hosted PBX phone system solutions. Incoming calls will be automatically attended and directed to the respective extension with the help of auto attendant system. Users can enjoy the privileges of dial-by-name, dial-by-extension, call transfer with find-me follow-me call forwarding features. With the help of voice mail, voice to email, fax to email and caller ID, the caller can get his message across to the user, though the user may not be available at the time of making calls. Since all these features are incorporated in a single system, you need not spend time attending each and every call coming to your office.

Time and Money Saving Features

A hosted PBX phone system is integrated with numerous time and money saving features. This phone service does not require the support of additional hardware. In case the user is busy or not available, he/she can program “do not disturb” mode or a list of phone numbers for automatic call forwarding facility. There is no need to employ a receptionist in your workplace because a PBX phone system efficiently handles all the functions of a receptionist. By implementing a hosted PBX system in your workplace, you will get enough freedom to work from anywhere. There is no need to stick on to a single location; you can attend calls coming to your office, even while on the move.

Compared to a traditional premise based phone system, this phone service is highly scalable and convenient for all types of business establishments.

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Tuesday, July 14, 2009

Hosted PBX - No Expensive Equipment to Buy

With no expensive equipment to buy, a hosted PBX system is an affordable option for small businesses and home professionals. An advanced hosted PBX enables small businesses to function and appear as large, established enterprises. Hosted PBX system provides standard phone features through advanced VoIP technology. Hosted system can unify geographically distanced employees and offices under one main phone service and that will enhance business efficiency by enabling easy communication between your employees as well as clients, regardless of their location.

Hosted PBX systems are ideal for small business organizations and solo businesses. As it is a hosted service, only few resources are required to implement it, and all the system maintenance and upgrades are taken care of by the service provider. Hosted PBX is an economical option because users need not install or purchase any additional equipment. Businesses can benefit from reduced call charges and less start-up cost.

Hosted PBX systems help small businesses to create a positive impact on their associates and customers. Major calling features include: call waiting, caller ID, call forwarding, call transfer, call conference, call logs and more. With call forwarding, your business will never miss any call. Calls can be forwarded to your cell phone or any other phone. Auto attendant eliminates the need of a receptionist to attend and transfer calls. It can be scheduled to play customized greeting messages for incoming calls. You can set custom professional greetings as per the time of the day. Other advanced features include voice mail, fax to mail, call queue and more.

With a hosted PBX system, small businesses can acquire all the communication features enjoyed by traditional phone systems via flexible VoIP. Service providers offer virtual local numbers and toll free numbers with sophisticated PBX features. Various service plans are available as per your business requirements.

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