Tuesday, February 16, 2010

Virtual PBX - Professional Voice Recordings

With the support of virtual PBX phone system incorporated with professional voice recording features, it is possible to give your business organization an image of a well-established, professional and reliable company.

Present Incessant Access for Your Customers

In order to provide the callers with the right interface, the virtual PBX system is incorporated with an array of features. These include auto attendant, voicemail, find me follow me call forwarding, fax, fax to email, call conferencing, caller identity and so on.

The auto attendant in the system acts as a live receptionist. It answers all the calls with appropriate greeting messages. The system can be programmed to play customized professional voice recordings depending on business hours, non-business hours, weekdays and holidays. Besides, you can provide the customers with short descriptions of the products and resources you offer. These recorded messages facilitate the callers to continuously access the required information such as business hours, email address and more.

Augment Your Sales and Revenue

The auto attendant provides the callers with a set of options such as dial by name, dial by extension, zero out to live operator and more. Depending on the callers’ preference, calls are routed to the right destinations. Calls to official numbers are routed to the alternate extension phone numbers including cell numbers. Using this advanced phone system, callers can be greeted with recorded voice messages even on your personal phone numbers.

When the calls are not answered within a specific number of rings, calls are redirected to the voice mail system, wherein callers can leave voice messages. You can customize these voice mail greetings with personalized messages. By offering such an efficient professional interface, the customers will feel more confident to carry on business with your organization.

No Need to Buy Expensive PBX Hardware

These advanced PBX features can be enjoyed without maintaining any expensive PBX hardware in your office since these are kept at the service provider’s site. Services are offered through a hosted server using high speed Internet connection or telephone networks. The PBX services are shared among several users and can be enjoyed at economic monthly rates.

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Tuesday, May 26, 2009

Virtual PBX - Expand Your Business

A right virtual PBX system with its professional call management features can help expand your business. You can run your business from any location of your preference and establish a big business image. As the hosted PBX is a fully automated system, you need not hire or train any extra staff for phone support. You will never miss any important business call; besides, you can effectively communicate with your employees and clients.

Advanced virtual PBX systems can impart a big business image for your small business by offering sophisticated communication features. You benefit from features such as: auto attendant, call forwarding, call screening, caller ID, call waiting, call transfer, call return, voice mail and fax to mail and many more. Automated attendant receives all business calls and routes them efficiently. It can be programmed to create and schedule business greeting messages.

Along with standard communication features, hosted PBX offers some highly advanced features such as multiple fax message handling, find me follow me call forwarding and voice mail service that can be really beneficial for small businesses and mobile professionals. You can set various extension numbers including residence, office or cell phone number to one main virtual phone number. If the main phone line is busy, find me follow me call forwarding facility will divert calls to your preset extension numbers. If all phone lines are busy, the call will be routed to the voice mail box. Your callers can leave voice messages and you can check them later.

Virtual PBX offers the same advanced features as premise-based phone systems, but at an affordable cost. All the virtual phone features are provided through dedicated VOIP technology. Therefore no additional hardware equipment or software is required for virtual PBX.

With many advanced features, virtual PBX adds credibility to small businesses. You can conveniently select a local phone number or toll free virtual number for your small business. Many virtual communication service providers offer affordable virtual PBX service plans; you can choose the right service plan that will suit your specific requirements and help you expand your business.

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