Challenge: Real Estate broker needed to distribute calls to 3 people at different locations with one central number. This customer could use a good virtual receptionist real estate solution to tie things together.
Solution: Working with the company owner, the AccessDirect sales professional customized a solution to handle their need to receive calls at three different locations. The company owner needed to have all three employees receiving calls based on their department and position with the company. All of the staff were located in different states, so the AccessDirect Virtual Receptionist was a good fit to solve their problem with getting calls to the right person. They were able to use their existing main business number by forwarding it to a number provided in their service. The program also solved their fax needs by providing fax service on their main business line at no additional charge.
Results: AccessDirect evaluated the company needs, worked directly with the owner and solved their needs in less than 24 hours. The company can now work seamlessly in 3 different locations and each location has it’s find-me-follow-me, it’s own voice mail and fax to email service in place.