What is PBX? What does PBX stand for?
PBX is short for “Private Branch EXchange,” traditionally an internal phone system connecting all your extensions within your company by dialing just 3 or 4 digits while also allowing those phones to share multiple outside lines. It’s a cost-effective approach for many small to medium-sized firms instead of connecting an external phone line to every, single phone.
The term “PBX” has taken on a new meaning with the development of VoIP options and hosted cloud solutions from companies like AccessDirect, who can provide all the features and services of a traditional PBX system without needing to buy or maintain any equipment.
The Bottom Line
Business basics are the same as always, but the ability to efficiently function in a mobile/virtual business environment has changed. Hosted PBX systems have made it easier and most cost-effective than ever to be a small business in today’s market. A hosted PBX system provides the following benefits to you and your business:
- No equipment to buy or maintain
- System scales as your company grows
- Keep your existing phone number
- Never miss an important call
- Professional greetings make a great first impression
- Local phone numbers present a local presence
- Toll free numbers save your clients money
- Easily screen calls as they come in
- Receive a fax directly in your email
- Send your voicemail to any email addresses
A Hosted PBX System Offers Flexibility: Never Miss an Important Call
Today’s business climate is all about mobility. Mobile phones, tablets, virtual office spaces, telecommuting and more. Companies are doing business at multiple locations, during extended hours and have employees and departments all over the country. This migration toward a flexible workplace calls for a reliable, seamless communication system that ensures you’ll never miss an important call.
With a “Hosted IP PBX” system, you purchase the phone system service from an external provider, like AccessDirect, who manages and maintains the software and equipment for you. Phone calls are delivered over data networks, it’s easily scalable and there is no need to change your current phone numbers.
New technologies offer new features with hosted PBX systems: Find Me/Follow Me, Auto Attendant, Call Routing, Voicemail to Email and Fax to Email are just some of the features that make a smaller business look big and compete more easily with larger organizations. Your clients will be able to reach you wherever you are and you can conduct business as if you were seated in your office.
We ensure disaster recovery, help you add and expand to your system when needed, provide professionally recorded greetings and offer many advanced features. No maintenance, no equipment to buy and no additional staff needed.
Discover what a PBX phone system can do for your productivity, flexibility and advanced features without buying equipment or adding staff. Call 877-599-6500 or contact us for more information about our automatic call distribution solutions.