Automatically detects and receives an incoming fax, on the same phone number as your normal voice line. Fax callers can send a fax, and voice callers get your normal outgoing greeting.
Emails any incoming faxes to you as a .pdf file, allowing you to view, print, save, or forward faxes.
Record your own personal greeting to welcome any incoming caller.
Accepts multiple simultaneous calls, without giving any caller a busy signal. Every call gets routed to an individual extension, or to a voice mailbox.
Pass Code Protection
Protect every voicemail box with a secure pass code that can be changed at any time by logging into your secure voicemail account.
Store 100 Voice Messages
Store up to 100 unique voicemail messages in your voice mailbox at any one time.
Store 100 Faxes
Receive and store up to 100 unique faxes at any one time.
Continually have your calls routed by the auto-attendant into voicemail even during a power outage or a telephone equipment failure.
Customized Set Up
Customize your phone service options to work best for your company, working with our expert staff to ensure your program functions exactly as you envisioned.
Text Message Notifications
Notifies you instantly that a voicemail message is waiting for you by sending a text message to your cell phone.
Administer your user settings from any web connection, using a secure web interface. Allows you to make changes to voicemail, fax mail, or the auto-attendant (including individual extensions).
View call details in “real time” using the web interface, or receive automated reports via email.
Cardless Calling Card
Return phone calls from within voicemail by simply pressing a button.
Our virtual phone systems allows for set up multiple extensions for different people or departments in your office-such as sales, customer service, or shipping.
Plays a different greeting after standard work hours to incoming callers, then routes the call to the appropriate extension.
Move Existing Numbers
Transfer your current local or toll-free number to your new virtual phone service, for uninterrupted service.
Develop a custom virtual phone solution for your business, working with our experienced staff.
Give customers standard pre-recorded information about your company, such as hours, location, directions, special events, or product features.
Set up your outgoing auto-attendant to include multiple menus or levels. For example, once a caller selects Ext. 10 for “Customer Service,” they are then taken to a new menu of choices.
Dial-By-Name / Company Directory
Give callers the option to search for individuals in the company phone directory by entering in the letters in their name, using their telephone keypad.
Give callers the option to reach individuals directly by dialing a unique extension.
Connect Multiple Offices w/ One #
Connect each of your offices in multiple cities through a single phone number.
50+ Extensions / Users
Direct Enterprise is ideal for larger organizations that require 50 or more extensions.
Group / Broadcast Messaging
Send a broadcast voice message to several people at the company, all at the same time.
Music On Hold / Transfer
Plays professional music while callers are being transferred.
Call Screening / Call Announce
Gives incoming callers the opportunity to announce their name, and allows call recipient to screen their calls.