Additional Virtual Phone System Features
Automatically detects and receives an incoming fax, on the same phone number as your normal voice line. Fax callers can send a fax, and voice callers get your normal outgoing greeting.
Emails any incoming faxes to you as a .pdf file, allowing you to view, print, save, or forward faxes.
Record your own personal greeting to welcome any incoming caller.
Accepts multiple simultaneous calls, without giving any caller a busy signal. Every call gets routed to an individual extension, or to a voice mailbox.
Protect every voicemail box with a secure pass code that can be changed at any time by logging into your secure voicemail account.
Store up to 100 unique voicemail messages in your voice mailbox at any one time.
Receive and store up to 100 unique faxes at any one time.
Continually have your calls routed by the auto-attendant into voicemail even during a power outage or a telephone equipment failure.
Customize your phone service options to work best for your company, working with our expert staff to ensure your program functions exactly as you envisioned.
Notifies you instantly that a voicemail message is waiting for you by sending a text message to your cell phone.
Administer your user settings from any web connection, using a secure web interface. Allows you to make changes to voicemail, fax mail, or the auto-attendant (including individual extensions).
View call details in “real time” using the web interface, or receive automated reports via email.
Return phone calls from within voicemail by simply pressing a button.
Our virtual phone systems allows for set up multiple extensions for different people or departments in your office-such as sales, customer service, or shipping.
Plays a different greeting after standard work hours to incoming callers, then routes the call to the appropriate extension.
Transfer your current local or toll-free number to your new virtual phone service, for uninterrupted service.
Develop a custom virtual phone solution for your business, working with our experienced staff.
Give customers standard pre-recorded information about your company, such as hours, location, directions, special events, or product features.
Set up your outgoing auto-attendant to include multiple menus or levels. For example, once a caller selects Ext. 10 for “Customer Service,” they are then taken to a new menu of choices.
Give callers the option to search for individuals in the company phone directory by entering in the letters in their name, using their telephone keypad.
Give callers the option to reach individuals directly by dialing a unique extension.
Connect each of your offices in multiple cities through a single phone number.
Direct Enterprise is ideal for larger organizations that require 50 or more extensions.
Send a broadcast voice message to several people at the company, all at the same time.
Plays professional music while callers are being transferred.
Gives incoming callers the opportunity to announce their name, and allows call recipient to screen their calls.