Follow Me Live Call Transfer
The inability to reach a party can be a frustrating experience for any business caller. The follow me live call transfer service from AccessDirect provides a convenient web interface that enables more efficient tracking and transferring of incoming calls and voicemails. Any call can be transferred to any 10-digit U.S. or Canadian phone number. You can also set up a series of phone numbers — the system will attempt to reach you at these numbers before sending the call to voicemail.
Live Call Transfer Service Improves Call Management Efficiency
Our live call transfer solution allows you and your staff to accept or reject calls depending on availability. You’ll know right away if the call is coming directly to your cell phone or landline or is being sent from the Auto Attendant feature. This knowledge helps you to decide whether to accept the call or whether it should be transferred to another extension without being answered. The function saves time and prevents callers from having the annoying experience of being routed through a phone tree.