Customize your PBX Auto Attendant System
Configure your virtual receptionist to follow your rules, make accurate transfers and add consistency to your callers without regard for call volume or time of day. And that means better service to your customers. When your client can leave important and specific information for the right staff member or department, your business productivity soars. No more phone tag, missed calls or garabled messages.
We provide voice talent to record professional greetings, custom menu options, offer promotional information, give directions, list your hours or add hold music & branding opportunities. Get creative with your phone’s PBX auto attendant and make it part of your on-going marketing efforts. It’s easy to change your greeting whenever you like to take advantage of seasonal sales, promote new services or update your music selections.
Sophisticated Auto Attendant Phone Caller Interface
Callers usually get a fair image of a company by the kind of interface they experience while calling the official numbers. Big companies boast a very high level of sophistication in their phone systems, while the smaller companies lack this kind of sophistication. Small companies do not have the resources to implement a feature-rich phone system. However, we can provide you with a Hosted PBX auto attendant phone system equipped with a voicemail auto attendant system that will give the desired level of sophisticated interface to your callers. Your company can seem to be a Fortune 500 company even though you may be operating from home or a single building. Your callers will get the same kind of menu system and features that they might have experienced while calling to the official numbers of big companies.
You can use our auto attendant phone system to either assist your receptionist or exclusively handle all your calls. Callers will be offered options such as dial-by-name or dial-by-extension via which they can be connected with the concerned person. In case the lines are busy, your callers will be handled by our voicemail system. Callers can be leave voice messages for their intended recipients. The voice mailbox can be checked whenever your call representatives are free. Your callers will thus be able to get responses for their messages and queries. You can display your professionalism here by responding to every important message. Impressing your callers plays an important part in attracting future clients and customers.
Virtual Auto Attendant Features
- Business goes on even during a power outage – you won’t miss a call
- Your PBX auto attendant will transfer calls to you and your staff no matter where you are or what device you’re using, taking advantage of our Find Me/Follow Me technology
- You manage your entire PBX Auto Attendant System via a simple computer dashboard that makes it easy to add extensions, customize greetings, change forwarding rules, and more!
- When you receive a voicemail, you’re instantly notified and the message is available by dialing in or accessing your email
- Your voicemail can be broadcast to multiple extensions to make notifying staff more efficient
- Your auto attendant phone system allows your employees to focus on the task at hand and not be interrupted by continually answering the phone
- Multiple calls are answered and transferred and your caller never hears a busy signal
- Prioritize your transfers by ringing certain extensions within a department in whatever order you designate by setting up a queue
- Utilize menus that allow your customers to dial by name or dial by extension to make it easy to connect with the right person quickly
You don’t have to set everything up on your own. We will set up your virtual receptionist in a way that works best for your business. Are you still confused about what a virtual phone receptionist can do for your business? Call 877-599-6500 or contact us for more information about our auto attendant phone systems.