A PBX System Doesn’t have to be Complicated
Big Company or Small, there’s a PBX System that’s Right for You
A PBX (Private Branch Exchange) routes your incoming calls to the appropriate extension and connects internal extensions within your company. You can configure your PBX phone system to be company-owned and maintained or hosted for you with a firm like AccessDirect providing the technology and support.
4 Major Types of PBX
Traditional PBX Systems
VoIP PBX Systems
Hosted PBX System
Virtual PBX System
This is the original system that uses landlines to make and connect calls. You may already have this in place along with the technical staff to maintain it.
An IP PBX doesn’t limit the number of lines you have, but you will be installing your own network. If you want direct control over an in-house system, this might be for you.
This is a popular option for many businesses. Your hosted PBX phone system is located off-site, maintained by a VoIP provider and you pay a monthly fee for the service. There is no up-front investment in equipment and no maintenance staff required.
In this case, the hosted PBX is cloud-based and offers the same benefits of the hosted version, using the internet to route calls.
How do you Choose a PBX Telephone System?
Here are some questions to ask:
Do you want to keep your current phone number?
Most companies that have an established business phone number that their customers already know or they have printed on marketing materials, would like to keep their number, and this is possible with AccessDirect.
Is it important for you to have local phone numbers in various markets?
You can establish a local presence in many locations and not even be located there. For example, you can appear to have an office in New York City and be located anywhere in the US.
Do you want to work from any location?
With a virtual phone system your callers are able to connect with you no matter where you are located.
Do you already have telephone support staff?
If the answer is yes, it will make their jobs easier, but it may eliminate the need for a receptionist all together.
What back-up plan is in place for power outages?
A Disaster Recovery plan is a great reason to use a PBX System. It ensures that all of your voicemails and faxes are not lost in case of a disaster.
Will you be adding additional staff in the near future?
Either way, it is important to know that these phone systems are designed to grow with your company no matter how big or small you are.
Do you have multiple offices and need phones at multiple desks?
With one of our phone systems you will have the ability to connect multiple offices with a number of extensions at each location. They sky is the limit.
Do you anticipate needing additional call features or upgrades?
Call features are key to making your system work best for you. At AccessDirect we are always looking to stay current with the latest phone technology features to provide our customers.
If you are looking for a sophisticated and affordable PBX system, AccessDirect has it all! As a leading telecommunication service provider, we offer quality, reliable and full-featured hosted PBX phone service to empower the small and medium-sized businesses.
Flexible and Affordable
PBX technology is web-based and cuts down on telecommunication expenses, making it a very affordable option for your small business. It is designed to provide you with a great flexibility to work from any location using your existing phone number.
AccessDirect’s business PBX systems come loaded with a host of features to offer your business office a high degree of professionalism. The sophisticated caller interface helps your small business enterprise sound bigger than it actually is! The main features of the system include:
Dial by Name
Text Message Notifications
Music on Hold/Transfer
Voicemail to Email
Fax to Email
No Setup Fee! Free Professional Recording
Choose the PBX System that fits your current and future needs for features and convenience while saving you time and money. Please call 877-599-6500 or contact us to speak to a customer service specialist for more information about a Virtual PBX System.