There are many reasons that more businesses are implementing virtual business phone system solutions to meet their communications needs. While some might not view VoIP voicemail tools as capable of providing clearly discernible and sizable advantages to regular operations, this feature may have been going overlooked too often. VoIPReview.org recently outlined the top ways that voicemail services are better with VoIP and just how businesses can benefit from them.
“Over the course of a very busy day, any one employee is likely to miss a call or two,” VoIPReview stated in a recent release. “Without voicemail, lots of businesses could be in a lot of trouble from having so many missed calls. Voicemail features allow employees to come and go as they please more comfortably, without worry that they will lose important business if they are away from their phones for a few minutes. Oftentimes, though, the basic voicemail options offered by traditional providers just don’t cut it. Many businesses have adopted voice over internet protocol (VoIP) to take advantage of the expanded voicemail options available with many VoIP plans. Providers offer subscribers features that make their voicemail easily accessible and customizable.”
VoIP Voicemail Features email and visual functionality
VoIPReview.org explained that one of the perks of using IP-based voicemail is that there are generally multiple options for accessing messages. As demand for enterprise mobility continues to soar and the traditional office environment gives way to an increasingly remote workforce, accessing messages on the go becomes even more important. Advanced visual features like voicemail-to-email offer convenient options for staying connected to all business operations at all times.
In particular, the voicemail-to-email feature can be especially attractive to telecommuting employees. Whenever a voicemail is received, an employee will also receive an email that alerts them to the new message waiting for them. Depending on the VoIP plan options selected, employees may even be able to receive the actual voicemail message as an email attachment.
Professional and personalized greetings
Another top way that businesses can benefit from VoIP voicemail features is through the level of professionalism and personalization it presents. For example, some VoIP providers allow users to select from a wide variety of customized greetings in addition to the standard unavailable message.
“While the standard unavailable greeting can play any time the employee has stepped away from their IP phone, an employee can program a busy greeting for when they are on another line or not accepting calls,” VoIPReview.org stated. “And, if the employee is on vacation, they can create a greeting that notifies callers how long they will be gone and when they hope to return.”
Professionally recorded greetings are one way to give even the smallest business the image of a Fortune 500 company, as it provides the same level of professionalism that the big companies pay big money for. AccessDirect services ensure that a professional phone greeting is provided to each and every contact on your VoIP voicemail system, increasing customer and client satisfaction from each individual interaction.