Hosted PBX for Business has Options
Before changing a phone system, businesses have many things to consider when deciding between AccessDirect’s hosted PBX system versus one that’s onsite. In both cases, the implementation and future growth of the business through using the system are the biggest factors to remember.
The installation, purchasing and maintenance costs are reduced as compared to the premise-based PBX systems, according to Articlesbase. On the other hand, onsite PBX has higher setup costs and unknown long-term maintenance costs. With onsite PBX, IT resources must be used to maintain the integrity of the system. When a company establishes its own system, it can become increasingly complex to manage and ultimately cost more.
Hosted PBX vs Premise PBX
Each PBX comes with different features. A recent article on business phone system website Software Advice discusses how hosted PBX providers offer bundled features for a set price per user, according to Software Advice. While on-premise PBX is more customizable, the infrastructure can become complicated for the user as more features are added. The bundles offered by virtual PBX providers are met to the client’s needs and are geared toward the success of the business.
The implementation of the systems favors the hosted PBX configuration, which is cheaper and easier to manage than the on-premise version. The provider takes all of the risk and work, allowing businesses to conserve their IT resources for other tasks. Service providers may also have more resources to implement solutions that businesses may be unable afford otherwise. Managing a system in its entirety can be expensive when using an on-premise PBX, as it has numerous long-term maintenance fees.
In the end, for small businesses, a hosted PBX is suggested as the initial cost is considerably lower than with an on-premise system. Additionally, virtual PBX offers features that can benefit the customer. Considering the needs of this market, the hosted system takes the work off the business and handles the complexity of the system for the client. Onsite entails a lot of resource usage that businesses may not have as well as needing constant management over its complex features. Whatever system the customer decides, it should be used as part of a strategy for growth in order to achieve core business goals.