There are significant business advantages that can be achieved by selecting PBX for Business, and every day more businesses are investigating their communication options. VoIP and other communication technology is a great way for businesses to cut costs and meet growing demands, but there are a few essential factors to consider before adopting VoIP. One IP telephony company recently outlined a series of important questions that business decision makers should ask themselves while evaluating business VoIP technology options.
“Just as residential customers enjoy immense savings with voice over internet protocol (VoIP) service, business owners are discovering that VoIP is a great choice for them as well,” the organization said. “However, before deciding on a specific VoIP service, it’s important to first consider all of the options available in business VoIP. Typically those options boil down to an on-premise IP PBX with a SIP trunk, or a hosted PBX service.”
The Benefits of Selecting PBX for Business
The company noted that hosted PBXs are often preferred over on-premise solutions for a variety of reasons. To explain, “IP PBX” is the name that is used for the hardware or software that connects calls and routes them between extensions using an internet connection. Businesses that opt for on-premise solutions will select and maintain the hardware or software themselves and then use a business VoIP provider to supply a SIP trunking service. Hosted PBX solutions, on the other hand, are operated entirely by the service provider. Customers are able to use the PBX system through a virtual cloud platform and all the equipment is operated and maintained by the service provider.
Hosted PBXs are easier to own and operate than on-premise solutions and are also more cost effective that a traditional telephone service that uses an analog PBX, which can help explain the popularity of this option. VoIPReview.org recently released its list of the top ways that VoIP solutions can cut costs, including allowing for cheap long distance and international calling, providing addition communication features without extra charges and revamping a business as a whole.
The IP telephony company indicated that one important point to consider when determining what VoIP solution is best is how many simultaneous calls the business expects it will have to make at any one time. On-premise solutions require businesses to select a SIP trunk service provider that has enough ports to allow for a specific level of call traffic. However, hosted PBX systems enable each extension to enjoy unlimited incoming and outgoing calling so there is never any need to worry about simultaneous calling-related issues.
Other good points to consider include the size of the business and the level of resources. On-premise solutions require businesses to have the necessary funds upfront for purchasing PBX hardware, and these are not always readily available. Businesses who integrate on-premise solutions will also need to have an IT staff capable of maintaining all the hardware. Smaller businesses often don’t have the financial or human resources for this option. AccessDirect’s hosted PBX system offers all of the technology without any hassle, allowing small companies to use financial and human resources in other areas and grow their business.