How a Virtual PBX System Could Have Helped this Pro
There has been a great deal of media attention given recently to one particular incident that provides a perfect example of the value of reliable communications. The story revolves around three-time Pro Bowl defensive end Elvis Dumervil, who was recently cut from the Denver Broncos after missing the deadline to turn in his contract by just six minutes.
According to ESPN, Dumervil and the Broncos had agreed to a restructured contract on March 15 at 3:25 p.m., which was roughly 35 minutes before the 4 p.m. deadline to finalize the deal. The Broncos reportedly owned Dumervil $12 million for the remainder of his contract in 2013, but unless he agreed to take a pay cut, the Broncos were intent on cutting him from the team. The terms that Dumervil agreed to with just under 40 minutes to spare was for a reduced salary of $8 million. The problem emerged when Dumervil’s agent did not get the contract faxed over to the team until 4:06 p.m., six minutes past the deadline. Since the fax did not arrive on time, the Broncos rescinded their $8 million offer and released Dumervil as a free agent.
Sports On Earth contributor Mike Tanier explored this incident that has come to be known as the Dumervil Fax Debacle, or Dumfaxle for short, commenting on business technology and corporate behavior. This is a good reminder that NFL teams are businesses like any other, where contracts are signed in triplicate, filing cabinets and fax machines.
“A modern telephone network, like a PBX system is the heart and soul of any corporation, even in the internet era,” Tanier wrote. “From automated answering systems (If you know your party’s extension, you may dial it now. For season tickets, press one. To catfish the general manager, press two, para Espanol, por favor pulse tres) to caller ID systems (say, why is Mark Dominik calling from a pay phone in Schenectady?), a late-20th century virtual PBX system ensures that callers are routed to the correct party minimal personnel expenditure on the company’s behalf.”
Virtual PBX Service Fax Solution
Some have argued recently that the fax machine is dying technology. As Tanier noted, many people currently use technology like scanners and PDF files. A Virtual PBX Service could have been the solution he needed.
“And what could Dumervil, his agent, John Elway, his staff and the NFL do when there is confusion about an offer that is on the table, except to conference call, Skype, exchange text messages, use internet document verification or dozens of other high-tech solutions to ensure that everything is handled professionally and millions of dollars are not riding on an intern scratching his head and wondering if he was supposed to load the contract facing downward or upward?” Tanier wrote.
Businesses of all shapes and sizes have a wide variety of options when it comes to effective communication. AccessDirect’s virtual PBX service is an ideal communication solutions for anyone, as our fax to email feature allows users to set up a number of fax to email boxes so that all contributing parties can receive faxes directly to their email inbox. In addition, these services are capable of receiving multiple faxes simultaneously so there is no need to ever worry about busy signals.