Toll Free Call Forwarding
We, at AccessDirect, provide toll free phone numbers as part of our phone service. These numbers are good image boosters, making a company seem big among its callers. Moreover these numbers attract callers from all over the nation. Our toll free call forwarding service ensures that the calls are handled properly.
No Live Receptionist Needed
Toll free numbers do bring in large number of callers. Our phone systems can help you handle these multitudes of calls. We can equip your company with an auto attendant system which can handle the calls without the need of a live receptionist. The auto attendant system will forward the calls to the right extension depending on the options chosen by the callers. In case the concerned recipient is not in the office, calls will be routed his/her cell phone or residence number. This kind of call forwarding service is called find me follow me call forwarding.
Improves staff productivity
Enhances customer service
Easy to install
Saves time and money
Scales with your enterprise
Maintain remote Extensions
Manage calls Efficiently
How Toll Free Call Forwarding Works
Easy to Configure
Our call forwarding service enables you to associate individual phone extensions with a list of alternate phone numbers. Call representatives assigned to individual extensions can thus assign a list of phone numbers where they can be available. The numbers may include other phone extension or the call representative’s personal cell phone number or landline number. Calls from toll free numbers will thus be forwarded through the alternate numbers until somebody picks up the phone. Thus using our phone system you can have phone extensions that are not tied down to particular phone equipment, but to the persons owning the extensions. Our toll free call forwarding system will follow the recipients.
You can utilize the toll free call forwarding system for setting up a call management system. You can assign a number of call representatives for a particular toll free number. Calls to this number will be circulated among the call representatives in a round robin fashion until one of them attends to the calls. Your call representative may be located in different buildings or different cities. Your callers will never know the difference, since the calls are routed in real-time. They will be under the impression of calling to a single physical entity.
You choose the number or numbers where you can be reached – whether it’s at the office, home, or on a cell phone – and put them in order of importance. When a phone call comes in from a customer, your AccessDirect system will first try the first number on the list. If no one is available at that number, then the call will be sent to the next listed number, and the process repeats. If you are not available at any of the numbers, the call goes to voicemail. This is all done by the virtual phone number forwarding feature of our phone systems.
AccessDirect’s toll free call forwarding services are a significant feature of its hosted PBX phone system. We can configure this advanced telephony solution to suit your needs. What’s more, all this is available without your having to invest in pricey premise-based hardware and infrastructure. Take advantage of our high-tech telephone system with its toll free call forwarding feature and give your company the professional image it deserves!
Each Package Includes a Local or Toll Free Number. Additional Numbers are $9.95/mo. each.
No Setup Fee! Free Professional Recording
(Call for Canada Pricing)
Choose the toll free call forwarding feature from AccessDirect to ensure you can stay in touch with your clients & colleagues no matter where your schedule takes you. Please call 877-599-6500 or contact us for more information about our call forwarding service.