A Virtual Attendant is a cost-effective method for establishing a modern virtual phone system. We provide virtual attendants, which can give your callers the same kind of interface that are usually found in the phone systems maintained by large companies.
Set Up A Virtual Business Phone System
We provide virtual attendant as part of our Virtual Phone System. The term ‘virtual’ refers to the absence of PBX equipment in the company premises. If you are the owner of a small business, we will free you from the worry of investing a sizable amount of money in a standard PBX system. You need not buy any equipment for installing our Hosted PBX system. We will setup your business phone in a virtual environment.
- Improves staff productivity
- Enhances customer service
- Easy to install with no physical equipment
- Saves time and money
- Scales with your enterprise
- No administration required
Virtual Attendant Features & Benefits
Sophisticated Caller InterfaceUsing our virtual attendant software, you will receive calls through us via a dedicated connection. You can provide a sophisticated interface to your callers through our virtual attendant. The virtual attendant plays a welcome message and provides a host of options for your callers. Callers can then choose from various options like dial by name, dial by extension, 0 out to live receptionist, or simply leave a recorded message in the voicemail system. Based on the options chosen, your callers will be routed to the right extension
Implement Find Me Follow MeThe find me follow me call forwarding service is a standard feature of our cloud pbx, which includes a full array of virtual messaging services – such as voicemail to email and fax to email services. It works with your existing phones – you don’t have to buy new ones – and most importantly, you’ll never miss an important call again.
How a Virtual Phone System WorksOur virtual attendant ensures that you receive your business calls irrespective of your physical location. Our auto attendant phone system come with an advanced form of call routing called follow me call forwarding. Under this system, each phone extension is associated with a list of phone numbers. These numbers may include the cell phone number or residence number of the extension owner. Calls to a particular phone extension will be routed through the predefined list one by one, until someone attends the call. You can thus receive your official calls in your cell phone when you are not in the office. In case, you could not be reached via any of the phone numbers in the list, the virtual receptionist routes the calls to the voicemail system. Here, callers can leave a recorded message for you. You will receive your voicemails in your regular email account.
Easy to ConfigureAccessDirect’s virtual attendant services are a significant feature of its hosted PBX phone system. We can configure this advanced telephony solution to suit your needs. What’s more, all this is available without your having to invest in pricey premise-based hardware and infrastructure. Take advantage of our high-tech telephone system with its virtual attendant feature and give your company the professional image it deserves!
You don’t have to set everything up on your own. We will set up your virtual attendant in a way that works best for your business. Are you still confused about what a virtual attendant can do for your business? Call 877-599-6500 or contact us for more information about our virtual office systems.